Get Maintenance and care Guide for Mercedes GLA SUV Second Generation (2020-2026)

ASSYST PLUS service interval display

Function of the ASSYST PLUS service interval dis-

play

The ASSYST PLUS service interval display on the

driver's display provides information on the

remaining time or distance before the next

service due date.

You can hide this service display using the back

button G on the steering wheel.

Depending on how the vehicle is used, the

ASSYST PLUS service interval display may shorten

the service interval, e.g. in the following cases:

Mainly short-distance driving

When the engine is oen le idling for long

periods

In the event of frequent cold start phases

Vehicles with diesel particulate lters: in the

event of frequently interrupted regeneration of

the diesel particulate lter

Mercedes-Benz recommends avoiding such oper-

ating conditions.

You can obtain information concerning the servic-

ing of your vehicle from a qualied specialist

workshop, e.g. a Mercedes-Benz Service Centre.

Displaying the service due date

Driver's display:

Service

The next service due date is displayed.

To exit the display: press the back button

G on the steering wheel.

Information on regular maintenance work

NOTE Premature wear through failure to

observe service due dates

Maintenance work which is not carried out at

the right time or incompletely can lead to

increased wear and damage to the vehicle.

Adhere to the prescribed service inter-

vals.

Always have the prescribed maintenance

work carried out at a qualied specialist

workshop.

Notes on special service requirements

The prescribed service interval is based on nor-

mal operation of the vehicle. Have the mainte-

nance work carried out more oen than prescri-

bed if operating conditions are dicult or the

vehicle is subject to increased stress.

The ASSYST PLUS service interval display is only

an aid. It is the responsibility of the driver of the

vehicle to have maintenance work carried out

more oen than prescribed due to actual operat-

ing conditions and/or stresses.

Examples of arduous operating conditions:

Regular city driving with frequent intermediate

stops

Mainly short-distance driving

Frequent operation in mountainous terrain or

on poor road surfaces

574

Maintenance and care

F247 0074 02

When the engine is oen le idling for long

periods

Operation in particularly dusty conditions

and/or if air-recirculation mode is frequently

used

In these or similar operating conditions, have the

interior air lter, air lter, engine oil and oil lter,

for example, changed more frequently. Check the

tyres more frequently if the vehicle is operated

under increased stress. Further information can

be obtained at a qualied specialist workshop.

Battery disconnection periods

The ASSYST PLUS service interval display can cal-

culate the service due date only when the battery

is connected.

Display and note down the service due date

on the driver display before disconnecting the

battery (/ page 574).

Maintenance Management

Notes about Maintenance Management

If the Maintenance Management service is activa-

ted, relevant data is automatically transferred to

the Mercedes-Benz customer centre.

The customer centre transmits the data to the

service partner that you have entered on the

Mercedes me website at:

www.. You will then receive individ-

ual recommendations regarding the maintenance

of your vehicle.

The calculation of the optimal transmission

time of the maintenance request to the

service partner is subject to technical limita-

tions that may cause the maintenance recom-

mendation to be perceived as too early or too

late or not to be made at all. In this case, you

can conveniently arrange a maintenance

appointment with the customer centre via the

maintenance reminder in the multimedia sys-

tem.

Maintenance Management and the mainte-

nance reminder in the multimedia system are

not available in every country. Contact a

Mercedes-Benz service centre to nd out

whether this function is available in your coun-

try.

Data transferred when using Maintenance Man-

agement

When the service is activated, relevant data is

automatically transferred to determine the

required scope of maintenance as well as fault

detection and fault rectication.

Details on data transfer can be found in the data

protection information for the Mercedes me con-

nect services. These can be found at:

www. under "My Mercedes me

account", "Terms of use".

Maintenance Management and the mainte-

nance reminder in the multimedia system are

not available in every country.

Telediagnostics

Notes about Telediagnostics

This service is not available in all countries.

Maintenance and care

575

F247 0074 02

The vehicle can detect if certain wear parts need

to be replaced or if malfunctions have occurred in

vehicle systems. If the Telediagnostics service is

activated, relevant data is automatically transmit-

ted to the manufacturer. If fault conditions are

detected by the vehicle system self-diagnosis, the

system transmits recommendations for action to

the Mercedes-Benz customer centre depending

on the fault detected. The customer centre trans-

mits the data to the service partner that you have

entered on the Mercedes me website at:

www..

For selected faults, the notication that a mal-

function has been detected may appear in the

multimedia system with a request to contact the

Mercedes-Benz Customer Centre. From this mes-

sage, a call can be made directly to the customer

centre for assistance.

The transmission of a notication to the multi-

media system depends on the country, vehi-

cle model and equipment and requires a fast

data connection, over which the service pro-

vider has no inuence.

Reliable fault detection is subject to technical

limitations. Therefore, only a limited selection

of faults can be detected and recommenda-

tions for action transmitted to the customer

centre and the service partners. Mercedes-

Benz AG is continuously working on the

expansion of this service. The fault detection

depends on the country, vehicle model and

equipment.

Data transferred when using Telediagnostics

When the service is activated, relevant data is

automatically transferred to determine the

required scope of maintenance as well as fault

detection and fault rectication.

Details on data transfer can be found in the data

protection information for the Mercedes me con-

nect services. These can be found at:

www. under "My Mercedes me

account", "Terms of use".

The scope of the transmitted data depends on

the vehicle model and its equipment. For

technical reasons, not all data is available at

all times.

Engine compartment

Active bonnet (pedestrian protection)

▌Operation of the active bonnet (pedestrian pro-

tection)

In certain accident situations, the actuation of the

active bonnet reduces the risk of injury to pedes-

trians. The rear area of the bonnet is raised by

approximately 70 mm.

For the drive to the workshop, reset the actuated

active bonnet yourself (/ page 576).

Aer the active bonnet has been actuated, pedes-

trian protection may be limited.

Have the full functionality of the active bonnet

restored in a qualied specialist workshop.

▌Resetting the active bonnet

WARNING Risk of burns from hot compo-

nent parts in the engine compartment

Certain component parts in the engine com-

partment can be very hot, e.g. the engine, the

cooler and parts of the exhaust system.

576

Maintenance and care

F247 0074 02

Allow the engine to cool down and only

touch component parts described in the

following.

With your hand at, push down active bonnet

1 in the area around the hinges on both

sides (arrows).

In doing so, the actuator is depressurised and

you may hear a hissing sound.

The engine bonnet must engage in position.

If the active bonnet can be raised slightly at

the rear in the area of the hinges, repeat the

step until it engages correctly.

Opening and closing the bonnet

DANGER Risk of fatal injuries when carry-

ing out maintenance work during the

charging process

During the charging process, the high-voltage

on-board electrical system is under high volt-

age.

Do not perform any maintenance work

during the charging process.

WARNING Risk of accident due to driving

with the bonnet unlocked

The bonnet may open and block your view.

Never release the bonnet when driving.

Before every trip, ensure that the engine

bonnet is locked.

WARNING Risk of accident and injury

when opening and closing the bonnet

The bonnet may suddenly drop into the end

position.

There is a risk of injury for anyone in the

engine bonnet's range of movement.

Do not open or close the bonnet if there

is a person in the bonnet's range of

movement.

WARNING Risk of burns when opening the

bonnet

If you open the bonnet in the event of an over-

heated engine or re in the engine compart-

ment, the following situations may occur:

You may come into contact with hot gases.

You may come into contact with other

escaping hot operating uids.

Before opening the bonnet, allow the

engine to cool down.

In the event of a re in the engine com-

partment, keep the bonnet closed and

call the re service.

Maintenance and care

577

F247 0074 02

WARNING Risk of injury due to moving

parts

Components in the engine compartment may

continue to run or start unexpectedly even

when the drive system is switched o.

Observe the following if you must open the

bonnet:

Switch o the vehicle.

Never touch the danger zones surround-

ing moving components, e.g. the rotation

area of the fan.

Remove jewellery and watches.

Keep items of clothing and hair away

from moving parts.

WARNING Risk of injury from touching

components under voltage

The ignition system and the fuel injection sys-

tem operate at high voltage. You could receive

an electric shock.

Never touch ignition system or fuel injec-

tion system components when the vehi-

cle is switched on.

The live components include the following, for

example:

Ignition coils

Fuel injectors

Electric lines to the ignition coils and the fuel

injectors

WARNING Risk of burns from hot compo-

nent parts in the engine compartment

Certain component parts in the engine com-

partment can be very hot, e.g. the engine, the

cooler and parts of the exhaust system.

Allow the engine to cool down and only

touch component parts described in the

following.

WARNING Risk of injury from using the

windscreen wipers when the bonnet is

open

If the windscreen wipers start moving when

the bonnet is open, you could be trapped by

the wiper linkage.

Always switch o the windscreen wipers

and the vehicle rst if you need to open

the bonnet.

578

Maintenance and care

F247 0074 02

Opening the bonnet

To release the bonnet, pull on handle 1.

Push yellow handle 2 of the bonnet catch to

the le as far as it will go (palm downwards).

Li the bonnet until it is automatically raised

by the pneumatic spring.

Closing the bonnet

Lower the bonnet and let it drop from a height

of approximately 20 cm.

If the bonnet can still be lied slightly, open

the bonnet again and close it with a little force

until it engages correctly.

Engine oil

▌Checking the engine oil level using the driver's

display

Requirements

The engine has been warmed up.

The vehicle is parked on a level surface.

The engine is running at idle speed.

The bonnet is closed.

Determining the engine oil level can take up to

30 minutes with a normal driving style and even

longer with an active driving style.

Driver's display:

Service

The engine oil level is shown.

Maintenance and care

579

F247 0074 02

One of the following messages will appear on the

driver's display:

Engine oil level Measuring now…: the engine

oil level cannot be determined yet.

Repeat the request aer a maximum of

30 minutes' driving.

Engine oil level OK and the bar display for

indicating the engine oil level on the driver's

display is green and is between "min" and

"max": the engine oil level is correct.

Engine oil level Top up 1,0 l and the bar dis-

play for indicating the engine oil level on the

driver's display is yellow and is below "min":

Add 1 l of engine oil.

Engine oil level Reduce and the bar display for

indicating the engine oil level on the driver's

display is yellow and is above "max":

Drain o any excess engine oil that has been

added. To do so, consult a qualied specialist

workshop.

For engine oil level, switch on vehicle

Switch on the vehicle to check the engine oil

level.

Engine oil level System inoperative: The oil

level sensor is defective or not connected.

Consult a qualied specialist workshop.

Engine oil level System currently inoperative

Close the bonnet.

▌Topping up engine oil

DANGER Risk of fatal injuries when carry-

ing out maintenance work during the

charging process

During the charging process, the high-voltage

on-board electrical system is under high volt-

age.

Do not perform any maintenance work

during the charging process.

WARNING Risk of burns when opening the

bonnet

If you open the bonnet in the event of an over-

heated engine or re in the engine compart-

ment, the following situations may occur:

You may come into contact with hot gases.

You may come into contact with other

escaping hot operating uids.

Before opening the bonnet, allow the

engine to cool down.

In the event of a re in the engine com-

partment, keep the bonnet closed and

call the re service.

WARNING Risk of injury due to moving

parts

Components in the engine compartment may

continue to run or start unexpectedly even

when the drive system is switched o.

Observe the following if you must open the

bonnet:

580

Maintenance and care

F247 0074 02

Switch o the vehicle.

Never touch the danger zones surround-

ing moving components, e.g. the rotation

area of the fan.

Remove jewellery and watches.

Keep items of clothing and hair away

from moving parts.

WARNING Risk of burns from hot compo-

nent parts in the engine compartment

Certain component parts in the engine com-

partment can be very hot, e.g. the engine, the

cooler and parts of the exhaust system.

Allow the engine to cool down and only

touch component parts described in the

following.

WARNING Risk of re and injury from

engine oil

If engine oil comes into contact with hot com-

ponent parts in the engine compartment, it

may ignite.

Make sure that no engine oil is spilled

next to the ller opening.

Allow the engine to cool o and thor-

oughly clean the engine oil from compo-

nent parts before starting the vehicle.

NOTE Engine damage caused by an incor-

rect oil lter, incorrect oil or additives

Do not use engine oils or oil lters which

do not correspond to the specications

explicitly prescribed for the service inter-

vals.

Follow the instructions on the service

interval display for changing the engine

oil and observe the prescribed change

intervals.

Do not use additives.

NOTE Damage caused by topping up too

much engine oil

Excess engine oil can damage the engine or

catalytic converter.

Have excess engine oil removed at a

qualied specialist workshop.

Depending on driving style, the vehicle con-

sumes up to 0.8 litres of oil per 1000 km. The

oil consumption may also be higher than this

when the vehicle is new or if you frequently

drive at high engine speeds.

Maintenance and care

581

F247 0074 02

Turn cap 1 anti-clockwise and remove it.

Top up the engine oil.

Replace cap 1 and turn it clockwise until it

engages.

Check the oil level again (/ page 28).

Checking the coolant level

DANGER Risk of fatal injuries when carry-

ing out maintenance work during the

charging process

During the charging process, the high-voltage

on-board electrical system is under high volt-

age.

Do not perform any maintenance work

during the charging process.

WARNING Risk of burns when opening the

bonnet

If you open the bonnet in the event of an over-

heated engine or re in the engine compart-

ment, the following situations may occur:

You may come into contact with hot gases.

You may come into contact with other

escaping hot operating uids.

Before opening the bonnet, allow the

engine to cool down.

In the event of a re in the engine com-

partment, keep the bonnet closed and

call the re service.

WARNING Risk of injury due to moving

parts

Components in the engine compartment may

continue to run or start unexpectedly even

when the drive system is switched o.

Observe the following if you must open the

bonnet:

Switch o the vehicle.

Never touch the danger zones surround-

ing moving components, e.g. the rotation

area of the fan.

Remove jewellery and watches.

Keep items of clothing and hair away

from moving parts.

WARNING Risk of scalding from hot cool-

ant

If you open the cap, you could scald yourself.

Allow the engine to cool down before

opening the cap.

When opening the cap, wear protective

gloves and safety glasses.

Open the cap slowly to release pressure.

WARNING Risk of burns from hot compo-

nent parts in the engine compartment

Certain component parts in the engine com-

partment can be very hot, e.g. the engine, the

cooler and parts of the exhaust system.

582

Maintenance and care

F247 0074 02

Allow the engine to cool down and only

touch component parts described in the

following.

Park the vehicle on a level surface.

Check the coolant temperature display on the

driver's display.

The coolant temperature must be below 40°C.

Slowly turn cap 1 anti-clockwise to release

overpressure.

Continue turning cap 1 anti-clockwise and

remove it.

The coolant level is correct in the following cases:

If the engine is cold, the coolant is up to

marker bar

If the engine is warm, the coolant is up to

1.5 cm above marker bar

If necessary, top up with coolant that has

been approved for Mercedes-Benz.

Topping up the windscreen washer system

DANGER Risk of fatal injuries when carry-

ing out maintenance work during the

charging process

During the charging process, the high-voltage

on-board electrical system is under high volt-

age.

Do not perform any maintenance work

during the charging process.

WARNING Risk of burns when opening the

bonnet

If you open the bonnet in the event of an over-

heated engine or re in the engine compart-

ment, the following situations may occur:

You may come into contact with hot gases.

You may come into contact with other

escaping hot operating uids.

Before opening the bonnet, allow the

engine to cool down.

In the event of a re in the engine com-

partment, keep the bonnet closed and

call the re service.

WARNING Risk of injury due to moving

parts

Components in the engine compartment may

continue to run or start unexpectedly even

when the drive system is switched o.

Maintenance and care

583

F247 0074 02

Observe the following if you must open the

bonnet:

Switch o the vehicle.

Never touch the danger zones surround-

ing moving components, e.g. the rotation

area of the fan.

Remove jewellery and watches.

Keep items of clothing and hair away

from moving parts.

WARNING Risk of burns from hot compo-

nent parts in the engine compartment

Certain component parts in the engine com-

partment can be very hot, e.g. the engine, the

cooler and parts of the exhaust system.

Allow the engine to cool down and only

touch component parts described in the

following.

WARNING ‑ Risk of re and injury due to

windscreen washer concentrate

Windscreen washer concentrate is highly am-

mable. It could ignite if it comes into contact

with hot engine component parts or the

exhaust system.

Make sure that no windscreen washer

concentrate spills out next to the ller

opening.

Remove cap 1 by the tab.

Top up the washer uid.

Keeping the air/water duct free

Keep the area between the bonnet and the

windscreen free of deposits, e.g. ice, snow or

leaves.

584

Maintenance and care

F247 0074 02

Cleaning and care

Information on washing the vehicle in a car wash

WARNING Risk of an accident due to

reduced braking power aer washing the

vehicle

Braking eciency is reduced aer washing the

vehicle.

Aer the vehicle has been washed, brake

carefully while paying attention to the

trac conditions until braking power has

been fully restored.

NOTE Damage from automatic braking

If one of the following functions is activated,

the vehicle will brake automatically in certain

situations:

Active Brake Assist

Active Distance Assist DISTRONIC

HOLD function

Active Parking Assist

To avoid damaging the vehicle, deactivate

these systems e.g. during towing or in the car

wash.

NOTE Damage due to unsuitable car wash

Before driving into a car wash make sure

that the car wash is suitable for the vehi-

cle dimensions.

Ensure there is sucient ground clear-

ance between the underbody and the

guide rails of the car wash.

Ensure that the clearance width of the

car wash, in particular the width of the

guide rails, is sucient.

To avoid damage to your vehicle when using a car

wash, ensure the following beforehand:

Active Distance Assist DISTRONIC is deactiva-

ted.

the HOLD function is switched o.

the 360° Camera or the reversing camera is

switched o.

the side windows and sliding sunroof are com-

pletely closed.

the blower for the ventilation and heating is

switched o.

the windscreen wiper switch is in position g.

the key is at a minimum distance of 3 m away

from the vehicle. Otherwise the tailgate could

open unintentionally.

for car washes with a conveyor system:

neutral i is engaged.

If you would like to leave the vehicle while

it is being washed, make sure the key is

located in the vehicle. The park position

j is otherwise automatically engaged.

If, aer the car wash, you remove the wax

from the windscreen and wiper rubbers, this

will prevent smearing and reduce wiper noise.

Car wash mode

In car wash mode, the vehicle is prepared for driv-

ing into the automatic car wash. Car wash mode

Maintenance and care

585

F247 0074 02

can be activated up to a speed of 20 km/h

(/ page 586).

The following settings will be adjusted when car

wash mode is activated:

The outside mirrors will be folded in.

To prevent the windscreen washer system

from starting up automatically, the rain sensor

will be deactivated.

The rear window wiper will be deactivated.

The windows and the sliding sunroof will be

closed.

Air-recirculation mode will be activated.

Parking Assist PARKTRONIC will be deactiva-

ted.

Vehicles with 360° camera: the front image

will be activated aer approx. eight seconds.

If one of the settings cannot be selected, this will

be indicated by a % next to the respective set-

ting.

Car wash mode is automatically deactivated

above a speed of 20 km/h.

The following settings will be reset when car wash

mode is deactivated:

The outside mirrors will be folded out.

The rain sensor will be activated.

The rear window wiper will be activated.

Air-recirculation mode will be deactivated.

Parking Assist PARKTRONIC will be reset to

the previously selected setting.

The windows and the sliding sunroof will

remain closed.

Vehicles with 360° camera: the front image

will be deactivated at speeds above 18 km/h.

Activating/deactivating car wash mode

Requirements

The vehicle is stationary.

The vehicle is switched on.

Multimedia system:

Settings

Vehicle

Driving

Activating car wash mode

Select Car wash mode.

Select Activate.

If one of the settings cannot be selected, this will

be shown by a % next to the respective set-

ting.

For an overview of the settings made when

you activate car wash mode (/ page 29).

Deactivating car wash mode

Select Switch off.

The settings of car wash mode will be reset.

Car wash mode is automatically deactivated

as soon as your speed exceeds 20 km/h.

586

Maintenance and care

F247 0074 02

Information on using a high-pressure cleaner

WARNING Risk of an accident when using

high-pressure cleaners with round-spray

nozzles

The water jet can cause externally invisible

damage.

Components damaged in this way may unex-

pectedly fail.

Do not use a high-pressure cleaner with

round-spray nozzles.

Have damaged tyres or chassis parts

replaced immediately.

To avoid damage to your vehicle, observe the fol-

lowing when using a high-pressure cleaner:

The key is at a minimum distance of 3 m from

the vehicle. Otherwise the tailgate could open

unintentionally.

Maintain a distance of at least 30 cm to the

vehicle.

Vehicles with decorative foil: Parts of your

vehicle are covered with a decorative foil.

Maintain a distance of at least 70 cm between

the foil-covered parts of the vehicle and the

nozzle of the high-pressure cleaner. Move the

nozzle of the high-pressure cleaner around

while cleaning. The water temperature of the

high-pressure cleaner must not exceed 60°C.

Observe the information on the correct dis-

tance in the equipment manufacturer's oper-

ating instructions.

Do not direct the nozzle of the high-pressure

cleaner directly at sensitive parts, e.g. tyres,

gaps, electrical components, batteries, illumi-

nants or louvres.

Washing the vehicle by hand

NOTE Engine damage due to water ingress

Take care not to point the water jet

directly towards the air inlet grille below

the bonnet.

Observe the relevant legal requirements (e.g. in

some countries, washing by hand is permitted

only in specially designated wash bays).

Use a mild cleaning agent (e.g. car shampoo).

Do not use acidic cleaning agents.

Wash the vehicle with lukewarm water using a

so car sponge. When doing so, do not

expose the vehicle to direct sunlight.

Carefully hose the vehicle o with water and

dry using a chamois.

Observe the notes on the care of car parts

(/ page 589).

Notes on paintwork/matt nish paintwork care

To avoid damaging the paintwork and interfering

with the driving assistance systems, please

observe the following notes:

Paint

Insect remains: soak with insect remover and

rinse o the treated areas aerwards.

Bird droppings: soak with water and rinse o

aerwards.

Tree resin, oils, fuels and greases: remove by

rubbing gently with a cloth soaked in petro-

leum ether or lighter uid.

Maintenance and care

587

F247 0074 02

Coolant and brake uid: remove with a damp

cloth and clean water.

Tar stains: use tar remover.

Wax: use silicone remover.

Do not attach stickers, foil or similar materials.

Only have foil attached to the bumper at a

qualied specialist workshop.

Remove dirt immediately, where possible. Do

not use acid solutions and acidic cleaners.

Matt nish

Only use care products approved for

Mercedes-Benz.

Do not attach stickers, foils or similar materi-

als. Only have foil attached to the bumper at a

qualied specialist workshop.

Do not polish the vehicle and light-alloy

wheels.

Only use car washes that correspond to the

latest engineering standards.

Do not use car wash programmes with a nal

hot wax treatment.

Do not use paint cleaners, bung or polishing

products, gloss preservers, .

In the event of paintwork damage:

Always have paintwork repairs carried out at a

qualied specialist workshop.

Make sure the radar sensors are working

(/ page 321).

Notes on cleaning decorative lms

Observe the "Notes on paintwork / matt nish

paintwork care" (/ page 587). They also apply to

matt decorative lms.

Observe the notes on cleaning decorative lms to

avoid damage.

Cleaning

For cleaning, use plenty of water and a mild

cleaning agent without additives or abrasive

substances (e.g. a car shampoo approved for

Mercedes-Benz).

Do not use acidic cleaning agents.

Remove dirt as soon as possible. Avoid rub-

bing too hard in order not to damage the dec-

orative lm irreparably.

If there is dirt on the nish or if the decorative

lm is dull: use the paint cleaner recommen-

ded and approved for Mercedes-Benz.

Insect remains: soak with insect remover and

rinse o the treated areas aerwards.

Bird droppings: soak with water and rinse o

aerwards.

To prevent water stains, dry a lm-wrapped

vehicle with a so, absorbent cloth aer every

car wash.

Avoiding damage to the decorative lm

The service life and colouring of decorative

lms are impaired by:

Sunlight

Temperature (e.g. hot air blower)

Weather conditions

Stone chippings and dirt

Chemical cleaning agents

Oily products

588

Maintenance and care

F247 0074 02

Do not use polish on matt decorative lm. Pol-

ishing will have the eect of shining the lm-

wrapped surface.

Do not treat matt or structured decorative

lms with wax. Permanent stains may occur.

Scratches, corrosive deposits, areas aected by

corrosion and damage caused by incorrect care

cannot always be completely repaired. In this

case, contact a qualied specialist workshop.

You can obtain more information on care and

cleaning agents from the manufacturer.

In the case of lm-wrapped surfaces, visual dier-

ences may occur between the surfaces that were

not protected by a decorative lm aer a decora-

tive lm has been removed.

Have work or repairs to decorative lms car-

ried out at a qualied specialist workshop

(e.g. at a Mercedes-Benz Service Centre).

Notes on cleaning and care of car parts

WARNING Risk of entrapment if the wind-

screen wipers are switched on while the

windscreen is being cleaned

If the windscreen wipers are set in motion

while you are cleaning the windscreen or

wiper blades, you can be trapped by the wiper

arm.

Always switch o the windscreen wipers

and the vehicle before cleaning the wind-

screen or wiper blades.

NOTE Damage due to use of acidic clean-

ing agents

Do not use acidic cleaning agents. Oth-

erwise, the surfaces could be damaged.

To avoid damage to the vehicle, observe the notes

on cleaning and care of the following car parts:

Wheels and rims

Use water and acid-free alloy wheel cleaners.

Do not use acidic alloy wheel cleaners to

remove brake dust. This could damage wheel

bolts and brake components.

To avoid corrosion of the brake discs and

pads, drive the vehicle for a few minutes aer

cleaning before parking it. The brake discs and

pads will warm up and dry out.

Windows

NOTE Damage to electronic components

due to excess uids

When cleaning the windows from the inside,

uids such as cleaning agents or water may

run down and get behind trim parts of the

vehicle interior and cause damage to elec-

tronic components.

Use cleaning agents as sparingly as pos-

sible.

Immediately absorb any excess uids.

Clean the windows inside and outside with a

damp cloth and with a cleaning agent recom-

mended for Mercedes-Benz.

Maintenance and care

589

F247 0074 02

Do not use dry cloths or abrasive or solvent-

based cleaning agents to clean the insides of

windows.

Aer changing the wiper blades or treating

the vehicle with wax, clean the windscreen

thoroughly with cleaning agents recommen-

ded for Mercedes-Benz. Failure to observe the

application instructions may result in damage,

smear marks or dazzling spots.

Remove external fogging or dirt on the wind-

screen in front of the multifunction camera.

Otherwise, driving systems and driving safety

systems may be impaired or unavailable

(/ page 321).

Wiper blades

Move the wiper arms into the replacement

position (/ page 27).

With the wiper arms folded out, clean the

wiper blades with a damp cloth.

Note that the wiper blades are coated. The

coating may leave residue on a cloth. Do not

rub the wiper blades excessively or clean

them too oen.

Exterior lighting

Clean the lenses with a wet sponge and mild

cleaning agent, such as car shampoo.

Use only cleaning agents or cleaning cloths

that are suitable for plastic lenses.

Vehicle socket (high-voltage battery)

Use clean water and a so cloth to clean the

vehicle socket.

Do not use high-pressure cleaners or cleaning

agents, such as soap.

Sensors

Clean the sensors in the front and rear part of

the vehicle with car shampoo, plenty of water

and a so cloth (/ page 321).

When using a high-pressure cleaner, maintain

a minimum distance of 30 cm.

Cameras

Use clean water and a so cloth to clean the

camera lenses.

Do not use a high-pressure cleaner.

Trailer hitch

Observe the notes on care in the trailer hitch

manufacturer's owner's manual.

Do not clean the ball neck with a high-pres-

sure cleaner or solvent.

Remove traces of rust on the ball, e.g. with a

wire brush.

Remove dirt with a lint-free cloth.

Aer cleaning, lightly oil or grease the ball

head.

Before using trailers with anti-swerve cou-

pling, note the manufacturer's owner's man-

ual.

Notes on care of the interior

WARNING Risk of injury from plastic parts

breaking o aer the use of solvent-based

care products

Care and cleaning products containing sol-

vents can cause surfaces in the cockpit to

590

Maintenance and care

F247 0074 02

become porous. When the airbags are

deployed, plastic parts may break away.

Do not use any care or cleaning products

containing solvents to clean the cockpit.

WARNING Risk of injury or fatal injuries

from bleached seat belts

Bleaching or dyeing seat belts can severely

weaken them.

This can, for example, cause seat belts to tear

or fail in an accident.

Never bleach or dye seat belts.

NOTE Property damage due to disinfec-

tants

The interior includes a number of sensitive

surfaces such as displays, plastics and

leather.

Disinfectants can contain alcohol and other

substances that penetrate and damage surfa-

ces. Technology behind buttons and displays

can also be damaged.

Do not use disinfectant on interior surfa-

ces.

To avoid damage to the vehicle, observe the fol-

lowing notes on cleaning and care:

Seat belts

Clean with lukewarm and soapy water.

Do not use chemical cleaning agents.

Do not dry by heating them to over 80°C or

exposing them to direct sunlight.

Display

Switch o the display and let it cool down.

Clean the surface carefully with a microbre

cloth and a suitable display care product (TFT-

LCD).

Do not use any other agents.

Head-up display

Clean with a so, non-static, lint-free cloth.

Do not use cleaning agents.

Plastic trim

Clean with a damp microbre cloth.

For heavy soiling: Use a cleaner recommen-

ded for Mercedes-Benz.

Do not attach stickers, lms or similar materi-

als.

Do not allow cosmetics, insect repellent or

sun cream to come in contact with the plastic

trim.

Real wood and trim elements

Clean with a microbre cloth.

Black piano-lacquer look: clean with a damp

cloth and soapy water.

For heavy soiling: Use a cleaner recommen-

ded for Mercedes-Benz.

Do not use solvent-based cleaning agents, pol-

ishes or waxes.

Roof lining

Clean with a brush or dry shampoo.

Carpet

Use a carpet and textile cleaning agent recom-

mended for Mercedes-Benz.

Maintenance and care

591

F247 0074 02

Imitation leather steering wheel

Clean the entire steering wheel with a damp

cotton cloth and a 1% soap solution. Do not

spot clean.

Use cleaning and care products recommen-

ded for Mercedes-Benz.

Do not use a microbre cloth.

Do not use oil-based cleaning and care prod-

ucts.

Steering wheel made of genuine leather or DINA-

MICA

NOTE Damage caused by wrong cleaners

Do not use solvent-based cleaning

agents such as tar remover or wheel

cleaner; neither should you use polishes

or waxes. Otherwise you may damage

the nish.

Clean with a damp cloth and a 1% soap solu-

tion and then wipe with a dry cloth.

For heavy soiling: Use a cleaner recommen-

ded for Mercedes-Benz.

Leather care: Use a leather care agent that

has been recommended for Mercedes-Benz.

Do not allow the leather to become too damp.

Do not use a microbre cloth.

Leather is a natural product. It exhibits natural

surface properties, such as dierences in

structure, marks caused by growth and injury

or subtle colour dierences. These surface

properties are special features of leather and

not material defects. Furthermore, leather is

subject to a natural ageing process in which

the surface properties change.

Genuine leather seat covers

Vacuum up dirt such as crumbs or dust and

then clean the seat covers with a damp cotton

cloth and wipe down with a dry cloth. Regu-

larly clean the seat covers.

For heavy soiling: use a leather care agent rec-

ommended for Mercedes-Benz aercare.

Leather care: Use a leather care agent that

has been recommended for Mercedes-Benz.

Do not use a microbre cloth.

Do not allow the leather to become too damp.

Do not use oil-based cleaning and care prod-

ucts.

Leather is a natural product. It exhibits natural

surface properties, such as dierences in

structure, marks caused by growth and injury

or subtle colour dierences. These surface

properties are special features of leather and

not material defects. Furthermore, leather is

subject to a natural ageing process in which

the surface properties change.

Waves or wrinkling in the seat cover may

occur due to the stress on the seat; this is

caused by the natural leather material.

Regular cleaning and care of the leather

reduces soiling, wear marks and ageing dam-

age and thus signicantly extends its life

span. Clothing that can leave stains (e.g.

jeans) may discolour the leather.

DINAMICA seat covers

Vacuum up dirt such as crumbs or dust and

then use a damp cloth to clean.

Do not use a microbre cloth.

592

Maintenance and care

F247 0074 02

Imitation leather seat covers

Vacuum up dirt such as crumbs or dust and

then use a damp cotton cloth and a 1% soap

solution to clean the entire seat cover. Do not

spot clean.

Use cleaning and care products recommen-

ded for Mercedes-Benz.

Do not use a microbre cloth.

Do not use oil-based cleaning and care prod-

ucts.

Cloth seat covers

Vacuum up dirt such as crumbs or dust and

then use a damp microbre cloth and a 1%

soap solution to clean the entire seat cover.

Do not spot clean.

Use cleaning and care products recommen-

ded for Mercedes-Benz.

Do not use oil-based cleaning and care prod-

ucts.

Maintenance and care

593

F247 0074 02

Maintenance and care for Your Mercedes GLA SUV Second Generation (2020-2026)

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