2020-2026 Mercedes GLA SUV Opening and closing User Manual
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Opening and closing for Your Mercedes GLA SUV Second Generation (2020-2026)

Activating/deactivating the acoustic locking veri-
cation signal
Multimedia system:
4
©
5
Settings
5
Vehicle
5
Open/close
#
Activate or deactivate the Acoustic lock.
%
Please observe:
The selected setting for the acoustic locking
verication signal must comply with the rele-
vant national road and trac regulations. In
some countries, including Germany, using the
acoustic locking verication signal is forbid-
den by trac laws (in accordance with §16
Para. 1 and §30 Para. 1 of the German
national road trac regulations). The driver of
the vehicle must comply with these regula-
tions. In countries where the use of this func-
tion is forbidden, this function is not activated
in the vehicle and must not be activated.
Changing the unlocking settings
Possible unlocking functions of the key:
R
Central unlocking
R
Unlocking the driver's door and fuel ller ap
R
Plug-in hybrid: unlocking the driver's door and
fuel ller ap/socket ap
#
To switch between settings: press the Ü
and ß buttons simultaneously for approx-
imately six seconds until the indicator lamp
ashes twice.
Options if the unlocking function for the driver's
door and fuel ller ap has been selected:
R
To unlock the vehicle centrally: press the
Ü button twice.
R
Vehicles with KEYLESS-GO: if you touch the
inner surface of the door handle on the driv-
er's door, only the driver's door and the fuel
ller ap are unlocked.
Options if the unlocking function for the driver's
door and fuel ller ap/socket ap has been
selected (plug-in-hybrid):
R
To unlock the vehicle centrally: press the
Ü button twice.
R
Vehicles with KEYLESS-GO: if you touch the
inner surface of the door handle on the driv-
er's door, only the driver's door and the fuel
ller ap/socket ap are unlocked.
Deactivating the function of the key
Vehicles with KEYLESS-GO: if you deactivate the
function of the key, the KEYLESS-GO functions are
also deactivated. Access or drive authorization via
KEYLESS-GO is then no longer possible with that
key. Activate the function of the key so that all of
its functions are available once again.
You can also deactivate the key's function to
reduce the key's energy consumption if you do
not use the vehicle or a key for an extended
period of time.
#
Press and hold the key button ß.
140
Opening and closing
F247 0074 02
#
With the key button ß pressed, immedi-
ately press key button Ü twice in quick
succession.
The indicator light of the key lights up once
briey, and then again for longer.
%
You have the following options to reactivate
the key:
R
Press any button on the key.
R
Start the vehicle with the key in the centre
console storage compart-
ment(/ page 249).
Removing/inserting the emergency key
Removing the emergency key
#
Press the release button 1.
The emergency key
2 is pushed out slightly.
#
Pull out the emergency key 2 until it engages
in the intermediate position.
#
Press the release button 1 again and fully
remove the emergency key
2.
Inserting the emergency key
#
Press the release button 1.
#
Insert the emergency key 2 to the intermedi-
ate position or fully until it engages.
%
You can use the intermediate position of the
emergency key
2 to attach the key to a key
ring.
Opening and closing
141
F247 0074 02
Replacing the key battery
&
DANGER Risk of fatal injury due to swal-
lowing batteries
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed or otherwise
enter the body, severe internal burns can
occur within two hours.
There is a risk of fatal injury!
#
Keep the batteries out of the reach of
children.
#
If the lid and/or the battery compart-
ment do not close securely, stop using
the key and keep it away from children.
#
If batteries are swallowed or otherwise
enter the body, seek immediate medical
attention.
+
ENVIRONMENTAL NOTE Environmental
damage due to improper disposal of bat-
teries
Batteries contain pollutants. It is illegal
to dispose of them with the household rub-
bish.
#
Dispose of batteries in an
environmentally responsible manner.
Take discharged batteries to a qualied
specialist workshop or to a collection
point for used batteries.
Requirements
R
You require a CR 2032 3 V cell battery.
Mercedes-Benz recommends that you have the
battery replaced at a qualied specialist work-
shop.
#
Remove the emergency key (/ page 141).
#
Press release knob 2 down fully and slide
cover
1 in the direction of the arrow.
#
Fold out cover 1 in the direction of the arrow
and remove.
#
Remove battery compartment 3 and take
out the discharged battery.
#
Insert the new battery into battery compart-
ment 3. Observe the positive pole marking in
the battery compartment and on the battery
when doing this.
#
Push in battery compartment 3.
#
Re-attach cover 1 and push it until it
engages.
142
Opening and closing
F247 0074 02
Problems with the key, troubleshooting
You can no longer lock or unlock the vehicle
Possible causes:
R
The key battery is weak or discharged.
#
Check the battery using the indicator lamp
(/ page 139).
#
Replace the key battery, if necessary
(/ page 142).
#
Use the replacement key.
#
Use the emergency key to lock or unlock
(/ page 147).
#
Have key checked at a qualied specialist
workshop.
There is interference from a powerful radio signal
source
Possible causes if the function of the key is
impaired:
R
high voltage power lines
R
mobile phones
R
electronic devices (notebooks, tablets)
R
shielding due to metal objects or induction
loops for electrical gate systems or automatic
barriers
#
Make sure that there is sucient distance
between the key and the potential source of
interference.
You have lost a key
#
Have the key deactivated at a qualied spe-
cialist workshop.
#
If necessary, have the mechanical lock
replaced as well.
Doors
Notes on the additional door lock
The additional door lock is only available for vehi-
cles for the United Kingdom.
&
WARNING Risk of injury to persons inside
the vehicle when the additional door lock
is activated
If the additional door lock is activated, the
doors can no longer be opened from the
inside.
#
Never leave persons, in particular chil-
dren, unattended in the vehicle.
#
If there are persons in the vehicle, do not
activate the additional door lock.
The additional door lock is automatically activated
in the following situations:
R
The vehicle is locked using the key.
R
The vehicle is locked using KEYLESS-GO.
If the vehicle has been locked via Mercedes me
connect, the additional door lock is not activated
(/ page 539).
If the additional door lock is activated, the doors
cannot be opened from the inside.
%
Aer locking you can issue a signal with the
horn.
Opening and closing
143
F247 0074 02
You can prevent the additional door lock from
being activated by deactivating interior protection
before locking the vehicle (/ page 163).
Unlocking/opening the doors from the inside
#
United Kingdom only: observe the notes on
the additional door lock (/ page 143).
#
Pull the door 1 handle.
Centrally locking and unlocking the vehicle from
the inside
#
To unlock: press 1 button.
#
To lock: press button 2.
The red indicator lamp on button
2 lights up
once the vehicle is locked.
This does not lock or unlock the fuel ller ap.
Plug-in hybrid: the socket ap is also locked and
unlocked. The socket ap can be opened even if a
key is detected in the car.
The vehicle is not unlocked:
R
if you have locked the vehicle using the key
R
if you have locked the vehicle using KEYLESS-
GO
Locking/unlocking the vehicle with KEYLESS-GO
Requirements
R
The key is outside the vehicle.
R
The distance between the key and the vehicle
does not exceed 1 m.
R
The driver's door and the door on which the
door handle is used are closed.
*
NOTE Vehicle damage due to uninten-
tional opening of the tailgate
R
when using an automatic car wash
R
when using a high pressure cleaner
144
Opening and closing
F247 0074 02
#
Deactivate the function of the key in
these situations.
or
#
Make sure that the key is at a minimum
distance of 3 m away from the vehicle.
Observe the notes:
R
on washing the vehicle in a car wash
(/ page 29)
R
on using a high pressure cleaner
(/ page 587)
#
To unlock the vehicle: touch the inner surface
of the door handle.
#
To lock the vehicle: touch sensor surface 1
or 2.
#
Convenience closing: touch recessed sensor
surface 2 until the closing process has been
completed.
%
Further information on convenience closing
(/ page 156).
If you open the tailgate from outside, it is auto-
matically unlocked.
Problems with KEYLESS-GO, troubleshooting
You can no longer lock or unlock the vehicle using
KEYLESS-GO
Possible causes:
R
The function of the key has been deactivated.
R
The key battery is weak or discharged.
#
Activate the function of the key (/ page 58).
#
Check the battery using the indicator lamp
(/ page 139).
#
Replace the key battery, if necessary
(/ page 142).
#
Use the replacement key.
#
Use the emergency key to lock or unlock
(/ page 147).
#
Have the vehicle and key checked at a quali-
ed specialist workshop.
Opening and closing
145
F247 0074 02
There is interference from a powerful radio signal
source
Possible causes if the function of KEYLESS-GO is
impaired:
R
high voltage power lines
R
mobile phones
R
electronic devices (notebooks, tablets)
R
shielding due to metal objects or induction
loops for electrical gate systems or automatic
barriers
#
Make sure that there is sucient distance
between the key and the potential source of
interference.
Activating/deactivating the automatic locking fea-
ture
The vehicle is locked automatically when the vehi-
cle is switched on and the wheels are turning
faster than walking pace.
#
To activate: press and hold button 2 for
approximately ve seconds until an acoustic
signal sounds.
#
To deactivate: press and hold button 1 for
approximately ve seconds until an acoustic
signal sounds.
The red indicator lamp on button
2 lights up
once the vehicle is locked.
In the following situations, there is a danger of
being locked out when the function is activated:
R
while the vehicle is being tow-started or
pushed
R
if the vehicle is being tested on a roller dyna-
mometer
Activating or deactivating the automatic locking
function
Multimedia system:
4
©
5
Settings
5
Vehicle
5
Open/close
%
The vehicle is locked automatically when the
vehicle is switched on and the wheels are
turning faster than walking pace.
#
Activate or deactivate Automatic locking.
In the following situations, there is a risk of being
locked out when the function is activated:
R
The vehicle is being towed or pushed.
R
If the vehicle is being tested on a roller dyna-
mometer.
146
Opening and closing
F247 0074 02
Locking/unlocking the vehicle with the emer-
gency key
Locking/unlocking the driver's door with the
emergency key
%
If you wish to lock the vehicle entirely using
the emergency key, rst press the button for
locking from the inside while the driver's door
is open. Then proceed to lock the driver's
door using the emergency key.
%
If you unlock and open the driver's door with
the emergency key, this triggers the burglar
alarm system.
#
Remove the emergency key (/ page 141).
#
Insert the emergency key as far as it will go
into opening 1 in the cover.
#
Pull and hold the door handle.
#
Pull the cover on the emergency key as
straight as possible away from the vehicle until
it releases.
#
Release the door handle.
#
To unlock: turn the emergency key anti-clock-
wise to position 1.
#
To lock: turn the emergency key clockwise to
position 1.
#
Carefully press the cover onto the lock cylin-
der until it engages and is seated rmly.
Opening and closing
147
F247 0074 02
Locking the front passenger door and rear doors
#
Insert a suitable object, e.g. the emergency
key, into opening 1 on the door lock.
#
To lock the le-hand side of the vehicle: turn
the emergency key anti-clockwise as far as it
will go.
#
To lock the right-hand side of the vehicle: turn
the emergency key clockwise as far as it will
go.
If the locked door is then closed, it can no longer
be opened from the outside.
Load compartment
Opening the tailgate
&
DANGER Risk of poisoning from exhaust
gases
Combustion engines emit poisonous exhaust
gases, such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail-
gate is open when the engine is running, espe-
cially if the vehicle is in motion.
#
Always switch o the engine before
opening the tailgate.
#
Never drive with the tailgate open.
*
NOTE Damage to the tailgate caused by
obstacles above the vehicle
The tailgate swings rearwards and upwards
when it is opened.
#
Make sure that there is sucient space
behind and above the tailgate.
#
Pull the tailgate handle.
#
Vehicles with HANDS-FREE ACCESS: make a
kicking movement with your foot below the
bumper (/ page 151).
148
Opening and closing
F247 0074 02
Vehicles with an EASY-PACK tailgate
#
Pull remote operating switch 1 until the tail-
gate opens.
or
#
Press and hold the p button on the key.
#
If the tailgate is unlocked, pull the tailgate han-
dle and release it again immediately.
#
If the tailgate has stopped in an intermediate
position, pull it upwards. Release it as soon as
it begins to open.
If an obstacle obstructs the tailgate during the
automatic opening process, blockage detection
will stop the tailgate. The automatic blockage
detection function is only an aid. It is not a substi-
tute for your attentiveness.
Closing the tailgate
&
WARNING Risk of injury from unsecured
items in the vehicle
If objects, luggage or loads are not secured or
not secured suciently, they could slip, tip
over or be thrown around and thereby hit vehi-
cle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
#
Always stow objects in such a way that
they cannot be thrown around.
#
Before the journey, secure objects, lug-
gage or loads against slipping or tipping
over.
Observe the notes on loading the vehicle.
Notes on closing the tailgate: your vehicle is
equipped with automatic key recognition. If a key
belonging to the vehicle is detected in the vehicle,
the tailgate will not be locked.
Note that the tailgate will not be locked in the fol-
lowing situation:
R
You have locked the vehicle and close the tail-
gate while a key belonging to the vehicle is
inside the vehicle.
and
R
A second key belonging to the vehicle is not
detected outside the vehicle.
Automatic key recognition is only an aid and is not
a substitute for your attentiveness.
#
Before locking, ensure that at least one key
belonging to the vehicle is outside the vehicle.
Opening and closing
149
F247 0074 02
#
To close the tailgate: pull the tailgate down-
wards with the handle and let it drop into the
lock.
Vehicles with an EASY-PACK tailgate
&
WARNING Risk of becoming trapped dur-
ing automatic closing of the tailgate
Body parts may become trapped. There may
be people in the closing area.
#
Make sure that nobody is in the vicinity
of the closing area during the closing
process.
Use one of the following options to stop the
closing process:
R
Press the p button on the key.
R
Press or pull the remote operating switch
on the driver's door.
R
Press the closing or locking button on the
tailgate.
R
Pull the tailgate handle.
Vehicles with HANDS-FREE ACCESS: it is also
possible to stop the closing process by making a
kicking movement below the rear bumper.
#
To close the tailgate: pull the tailgate down-
wards slightly. Release it as soon as it begins
to close.
#
Switch on the power supply or the vehicle.
#
Push remote operating switch 1 until the tail-
gate is fully closed.
#
Press closing button 1 on the tailgate.
150
Opening and closing
F247 0074 02
Vehicles with KEYLESS-GO
#
Press locking button 2 on the tailgate.
If a key is detected outside the vehicle, the
tailgate will close and the vehicle will be
locked.
#
Press and hold the p button on the key.
The key must be in the vicinity of the vehicle.
Vehicles with HANDS-FREE ACCESS
#
Make a kicking movement with your foot
below the bumper (/ page 151).
Automatic reversing function for the tailgate
The tailgate is equipped with automatic blockage
detection with a reversing function. If an obstacle
obstructs the tailgate during the automatic closing
process, it will automatically open again slightly.
Automatic blockage detection with the reversing
function is only an aid and is not a substitute for
your attentiveness.
#
During the closing process, make sure that no
body parts are in the closing area.
&
WARNING Risk of becoming trapped
despite reversing function
The reversing function will not react:
R
to so, light and thin objects, e.g. ngers
R
towards the end of the closing procedure
In these situations in particular, the reversing
function cannot prevent someone being trap-
ped.
#
Ensure that no body parts are in the
closing area.
If someone is trapped, either:
R
Press the p button on the key.
R
Press or pull the remote operating switch
on the driver's door.
R
Press the closing or locking button on the
tailgate.
R
Pull the tailgate handle.
HANDS-FREE ACCESS function
HANDS-FREE ACCESS allows you to open and
close the tailgate, or even stop the opening and
closing process at any point, by performing a kick-
ing motion under the rear bumper. The transmis-
sion must be in position j for this function.
The kicking movement triggers the opening or
closing process alternately.
R
If you stop the tailgate opening process with a
kicking motion, the tailgate is closed with the
next kicking motion
R
If you stop the tailgate closing process with a
kicking motion, the tailgate is opened with the
next kicking motion
In the following cases, the tailgate can only be
closed with HANDS-FREE ACCESS:
R
If the vehicle is switched on and the key's
unlock function has been set so that only the
driver's door is unlocked when activated
(/ page 140).
R
If the vehicle has been centrally locked from
the inside (/ page 144).
Opening and closing
151
F247 0074 02
Observe the notes when opening (/ page 148)
and closing (/ page 149) the tailgate.
%
Two warning tones sound when the tailgate is
opening or closing.
&
WARNING Risk of burns caused by a hot
exhaust system
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system.
#
Always ensure that you only make a kick-
ing movement within the detection range
of the sensors.
*
NOTE Vehicle damage due to uninten-
tional opening of the tailgate
R
when using an automatic car wash
R
when using a high pressure cleaner
#
Deactivate the function of the key in
these situations.
or
#
Make sure that the key is at a minimum
distance of 3 m away from the vehicle.
Ensure that you are standing rmly on the ground
before attempting a kicking motion. You could
otherwise lose your balance, e.g. on ice.
Observe the following notes:
R
The key is behind the vehicle.
If the key is not recognised:
-
Take the key in your hand.
or
-
Ensure that the function of the key is acti-
vated (/ page 58).
R
Stand at least 30 cm away from the vehicle
when performing the kicking motion.
R
Do not come into contact with the bumper
when performing the kicking motion.
R
Do not carry out the kicking motion too slowly.
R
The kicking motion must be towards the vehi-
cle and back again.
R
Vehicles with trailer hitch: Perform the kicking
motion to the le or right of the ball head.
1
Detection range of the sensors
If several consecutive kicking motions are not
successful, wait ten seconds.
System limits
The system may be impaired or inoperative in the
following cases:
R
The sensors are dirty, e.g. due to road salt or
snow.
R
The kicking motion is made using a prosthetic
leg.
152
Opening and closing
F247 0074 02
The tailgate can open or close unintentionally in
the following situations:
R
A person's arms or legs are moving in the sen-
sor detection range, e.g. when polishing the
vehicle or picking up objects.
R
Objects are moved or placed behind the vehi-
cle, e.g. the hose of a fuel dispenser, a charg-
ing cable or luggage
R
Tension belts, tarps or other covers are pulled
over the bumper.
R
A protective mat with a length reaching over
the loading sill down into the detection range
of the sensors is used.
R
The protective mat is not secured correctly.
R
Vehicles with trailer hitch: Work is being car-
ried out on the trailer hitch, trailers or rear
bicycle racks.
Deactivate the function of the key (/ page 58) or
do not carry the key about your person in such
situations.
You can watch an animation on this topic via the
following link:
Limiting the opening angle of the tailgate
Activating the opening angle limiter
You can limit the opening angle of the tailgate in
the top half of its opening range up to a point
shortly before the end position.
#
Stop the opening procedure of the tailgate at
the desired position.
#
Press and hold the closing button on the tail-
gate until you hear a short acoustic signal.
The opening angle limiter will be activated. The
tailgate will then stop in the stored position
when opened.
Fully opening the tailgate aer it has stopped
automatically
#
Pull the handle on the outside of the tailgate
again.
Deactivating the opening angle limiter
#
Press and hold the closing button on the tail-
gate until two short acoustic signals sound.
Unlocking the tailgate with the emergency key
Requirements
R
The rear seat backrest has been folded
forward.
R
The load compartment cover has been
removed.
#
Remove the emergency key (/ page 141).
Opening and closing
153
F247 0074 02
#
Insert emergency key 2 into opening 1 in
the trim and push it in.
The tailgate will be unlocked.
Side windows
Opening and closing the side windows
&
WARNING Risk of becoming trapped when
opening a side window
When you open a side window, parts of the
body could be drawn in or become trapped
between the side window and window frame.
#
When opening, make sure that nobody is
touching the side window.
#
If someone is trapped, release the but-
ton immediately or pull it in order to
close the side window again.
&
WARNING Risk of becoming trapped when
closing a side window
When closing a side window, body parts could
be trapped in the closing area in the process.
#
When closing, make sure that no body
parts are in the closing area.
#
If someone is trapped, release the but-
ton immediately or press the button in
order to reopen the side window.
&
WARNING Risk of becoming trapped when
children operate the side windows
Children could become trapped if they operate
the side windows, particularly when unatten-
ded.
#
Activate the child safety lock for the rear
side windows.
#
When leaving the vehicle, always take the
key with you and lock the vehicle.
#
Never leave children unattended in the
vehicle.
Requirements
R
The power supply or the vehicle has been
switched on.
1
Closing
2
Opening
The buttons on the driver's door take precedence.
#
To start automatic operation: press the W
button beyond the point of resistance or pull
and release it.
#
To interrupt automatic operation: press or pull
the W button again.
154
Opening and closing
F247 0074 02
When the vehicle is switched o, you can con-
tinue to operate the side windows.
This function will be available for around four
minutes or until a front door is opened.
Automatic reversing function of the side windows
If an obstacle impedes a side window during the
closing process, the side window will open again
automatically. The automatic reversing function is
only an aid and is not a substitute for your atten-
tiveness.
#
During the closing process, make sure that no
body parts are in the closing area.
&
WARNING Risk of becoming trapped
despite there being reversing protection
on the side window
The reversing function does not react:
R
to so, light and thin objects, e.g. ngers.
R
during resetting.
The reversing function cannot prevent some-
one from becoming trapped in these situa-
tions.
#
During the closing process, make sure
that no body parts are in the closing
area.
#
If someone becomes trapped, press the
W button to open the side window
again.
Automatic function of the side windows
In the following cases, the side windows will be
closed automatically when the vehicle is switched
o:
R
if it starts to rain
Rain will be detected by a rain sensor on the
windscreen.
R
in extreme temperatures
R
aer a certain time (depending on the on-
board electrical system voltage)
R
if there is a malfunction in the power supply
The side windows will be closed as far as the ven-
tilation position.
Vehicles with a panorama sliding sunroof: the side
windows will be closed completely if the sliding
sunroof is open.
If the side windows are obstructed during auto-
matic closing, the side window concerned will
open again slightly. Aer another automatic clos-
ing process, the automatic function may be deac-
tivated. The automatic function will be active
again the next time the vehicle is started.
Convenience opening (ventilating the vehicle
before starting a journey)
&
WARNING Risk of entrapment when open-
ing a side window
When opening a side window, parts of the
body could be drawn in or become trapped
between the side window and window frame.
#
When opening, make sure that nobody is
touching the side window.
#
Release the button immediately if some-
body becomes trapped.
Opening and closing
155
F247 0074 02
Requirements
R
The key is near the vehicle.
#
Press and hold the Ü button on the key.
The following functions are performed:
R
The vehicle is unlocked.
R
The side windows are open.
R
The panoramic sunroof opens.
R
The seat ventilation of the driver's seat is
switched on.
%
If the roller sunblind of the panoramic sliding
sunroof is closed, the roller sunblind is
opened rst.
#
Interrupt convenience opening: Release the
key Ü.
#
Continue convenience opening: Press key
Ü again and keep it pressed.
Convenience closing (closing the vehicle from out-
side)
&
WARNING Risk of entrapment due to not
paying attention during convenience clos-
ing
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof.
#
When the convenience closing feature is
operating, monitor the entire closing
process and make sure that no body
parts are in the closing area.
Requirements
R
The key is near the vehicle.
#
Press and hold the ß button on the key.
The following functions are performed:
R
The vehicle is locked.
R
The side windows are closed.
R
The panoramic sliding roof is closed.
#
To interrupt convenience closing: release the
ß button.
#
To continue convenience closing: press and
hold the ß button again.
%
Convenience closing also functions with KEY-
LESS-GO (/ page 144).
Resolving problems with the side windows
&
WARNING Risk of becoming trapped or
fatally injured if reversing protection is not
activated
If you close a side window again immediately
aer it has been blocked, the side window will
close with increased or maximum force. The
reversing function is then not active and body
parts may become trapped.
#
Make sure that no parts of the body are
in the closing area.
#
To stop the closing process, release the
button or press the button again to
reopen the side window.
156
Opening and closing
F247 0074 02
A side window cannot be closed and you cannot
see the cause.
#
Check to see whether any objects are in the
window guide.
#
Adjust the side windows.
Adjusting the side windows
If a side window is obstructed during closing and
reopens again immediately:
#
Immediately aer this, pull and hold the corre-
sponding button again until the side window
has closed and hold the button for at least one
more second (re-adjustment).
The side window will be closed without the
automatic reversing function.
If the side window is obstructed again and
reopens again immediately:
#
Immediately aer this, pull and hold the corre-
sponding button again until the side window
has closed and hold the button for at least one
more second (follow-up adjustment).
The side window will be closed without the
automatic reversing function.
The side windows cannot be opened or closed
using the convenience opening feature.
Possible causes:
R
The key battery is weak or discharged.
#
Check the battery using the indicator lamp
(/ page 139).
#
Replace the key battery, if necessary
(/ page 142).
Sliding sunroof
Opening and closing the sliding sunroof
%
The term "sliding sunroof" also refers to the
panorama sliding sunroof.
&
WARNING Risk of becoming trapped when
the sliding sunroof is being opened and
closed
Body parts may become trapped in the range
of movement.
#
During opening and closing, make sure
that no body parts are in the range of
movement.
#
Release the button immediately if some-
body becomes trapped.
or
#
Briey press the button in any direction
during automatic operation.
The opening or closing process will be
stopped.
&
WARNING Risk of entrapment if the slid-
ing sunroof is operated by children
Children operating the sliding sunroof could
get caught in the moving parts, particularly if
unattended.
#
Never leave children unattended in the
vehicle.
#
When leaving the vehicle, always take the
key with you and lock the vehicle.
Opening and closing
157
F247 0074 02
&
WARNING Risk of becoming trapped when
the roller sunblind is being opened and
closed
Body parts may become trapped between the
roller sunblind and frame or sliding roof.
#
When opening or closing, make sure that
no body parts are in the roller sunblind's
range of movement.
#
Release the button immediately if some-
body becomes trapped.
or
#
Briey press the button in any direction
during automatic operation.
The opening or closing process will be
stopped.
*
NOTE Malfunction due to snow and ice
Snow and ice may cause the sliding sunroof to
malfunction.
#
Open the sliding sunroof only if it is free
of snow and ice.
*
NOTE Damage caused by protruding
objects
Objects that protrude from the sliding sunroof
may damage the seals.
#
Do not allow anything to protrude from
the sliding sunroof.
*
NOTE Damage to the sliding sunroof when
a roof luggage rack is tted
When a roof luggage rack is tted, raising or
opening the sliding sunroof may be restricted.
#
Check whether the sliding sunroof can
be raised or opened when a roof luggage
rack is tted.
#
If in doubt, do not raise or open the slid-
ing sunroof.
1
Raise
2
Open
3
Close/lower
Use the 3 button to operate the panorama
sliding sunroof and the roller sunblind.
The panorama sliding sunroof can be operated
only when the roller sunblind is open.
158
Opening and closing
F247 0074 02
#
Check whether the sliding sunroof can be
raised or opened when a roof luggage rack is
tted.
#
To start automatic operation: press the 3
button beyond the point of resistance or pull
and release it.
#
To interrupt automatic operation: briey press
the 3 button in any direction.
The opening/closing process will be stopped.
Automatic reversing function of the sliding sun-
roof
If an obstacle obstructs the sliding sunroof during
the closing process, the sliding sunroof will open
again automatically. The automatic reversing func-
tion is only an aid and is not a substitute for your
attentiveness.
#
During the closing process, make sure that no
body parts are in the closing area.
&
WARNING Risk of becoming trapped
despite the reversing function being active
In particular, the reversing function does not
react:
R
to so, light and thin objects, e.g. ngers.
R
towards the end of the closing procedure.
R
during resetting.
#
During the closing process, make sure
that no body parts are in the closing
area.
#
Release the button immediately if some-
body becomes trapped.
or
#
Briey press the button in any direction
during automatic operation.
The closing process will be stopped.
Automatic reversing function of the roller sunblind
If an obstacle obstructs the roller sunblind during
the closing process, the roller sunblind will open
again automatically. The automatic reversing func-
tion is only an aid and is not a substitute for your
attentiveness.
#
When closing the roller sunblind, make sure
that no body parts are in the area of move-
ment.
&
WARNING Risk of becoming trapped
despite reversing function
In particular, the reversing function does not
react to so, light and thin objects, e.g. n-
gers.
#
When closing the roller sunblind, make
sure that no body parts are in the range
of movement.
#
Release the button immediately if some-
body becomes trapped.
or
#
Briey press the button in any direction
during the automatic closing process.
The closing process will be stopped.
Opening and closing
159
F247 0074 02
Automatic functions of the sliding sunroof
%
The term "sliding sunroof" also refers to the
panorama sliding sunroof.
The sliding sunroof will be closed automatically
when the vehicle has been switched o in the fol-
lowing situations:
R
if it starts to rain
Rain is detected by a rain sensor on the wind-
screen.
R
in extreme temperatures
R
aer a certain time (depending on the on-
board electrical system voltage)
R
if there is a malfunction in the power supply
The sliding sunroof will rise at the rear in order to
continue ventilating the vehicle interior.
If the sliding sunroof is obstructed during an auto-
matic closing procedure, it will be opened again
slightly. The automatic function for the sliding sun-
roof and the side windows will then be deactiva-
ted.
Rain closing function when driving
Vehicles with a panorama sliding sunroof: if it
starts to rain, the raised sliding sunroof will auto-
matically be lowered while the vehicle is in
motion.
Automatic lowering function
Vehicles with a panorama sliding sunroof: if the
sliding sunroof is raised at the rear, it will auto-
matically be lowered slightly at higher speeds. At
low speeds, it will be raised again automatically.
&
WARNING Risk of becoming trapped by
automatic lowering of the sliding sunroof
At higher speeds, the raised sliding sunroof
will automatically be lowered slightly at the
rear.
#
Make sure that nobody reaches into the
sliding sunroof's range of movement
while the vehicle is in motion.
#
If somebody becomes trapped, briey
push the sliding sunroof button forwards
or backwards.
%
By pushing or pulling the 3 button, you
can interrupt the automatic functions "Rain
closing function when driving" and "Automatic
lowering".
Rectifying problems with the sliding sunroof
&
WARNING Risk of becoming trapped or
fatal injuries when the sliding sunroof is
closed again
If the sliding sunroof is closed again immedi-
ately aer it has been blocked or reset, it will
close with increased force.
#
Make sure that no parts of the body are
in the closing area.
#
Release the button immediately if some-
body becomes trapped.
or
#
Briey press the button in any direction
during the automatic closing process.
The closing process will be stopped.
160
Opening and closing
F247 0074 02
The sliding sunroof cannot be closed and you can-
not see the cause.
%
The term "sliding sunroof" also refers to the
panorama sliding sunroof.
If the sliding sunroof is obstructed during closing
and reopens again slightly:
#
Immediately aer automatic reversing, pull
and hold the 3 button down again to the
point of resistance until the sliding sunroof is
closed.
The sliding sunroof will be closed with
increased force.
If the sliding sunroof is obstructed again and
opens again slightly:
#
Repeat the previous step.
The sliding sunroof will be closed again with
increased force.
Vehicles with a panorama sliding sunroof: the slid-
ing sunroof or the roller sunblind is not operating
smoothly.
#
Reset the sliding sunroof and the roller sun-
blind.
Resetting the sliding sunroof and the roller sun-
blind
#
Pull and hold the 3 button little by little
until the sliding sunroof is fully closed.
#
Pull and hold the 3 button little by little
until the roller sunblind is fully closed.
#
Use automatic operation to fully open and
then close the sliding sunroof.
Anti-the protection
Function of the immobiliser
The immobiliser prevents your vehicle from being
started without the correct key.
The immobiliser is automatically activated when
the vehicle is switched o, and deactivated when
the vehicle is switched on.
ATA (Anti-The Alarm system)
▌Function of the ATA system
If the ATA system is primed, a visual and audible
alarm is triggered in the following situations:
R
when a door is opened
R
when the tailgate is opened
R
when the bonnet is opened
R
when interior protection is triggered
(/ page 163)
R
when tow-away protection is triggered
(/ page 162)
The ATA system is primed automatically aer
approximately ten seconds in the following situa-
tions:
R
Aer locking the vehicle with the key
R
Aer locking the vehicle using KEYLESS-GO
Opening and closing
161
F247 0074 02
Indicator lamp 1 ashes when the ATA system is
primed.
The ATA system is deactivated automatically in the
following situations:
R
aer unlocking the vehicle with the key
R
Aer unlocking the vehicle using KEYLESS-GO
R
aer pressing the start/stop button with the
key in the storage compartment
(/ page 249)
▌Deactivating the ATA
#
Press the Ü, ß or p button on the
key.
or
#
Press the start/stop button with the key in the
stowage compartment (/ page 249)
Deactivating the alarm using KEYLESS-GO
#
Grasp the outside door handle with the key
outside the vehicle.
Function of tow-away protection
An audible and visual alarm is triggered if an alter-
ation to your vehicle's angle of inclination is
detected while tow-away protection is primed.
Tow-away protection is automatically primed aer
about 60 seconds:
R
Aer locking the vehicle with the key
R
Aer locking the vehicle using KEYLESS-GO
Tow-away protection is only primed when the fol-
lowing components are closed:
R
Doors
R
Tailgate
Tow-away protection is automatically deactivated:
R
Aer pressing the Ü or p button on the
key
R
Aer pressing the start/stop button with the
key in the storage compartment
(/ page 249)
R
Aer unlocking the vehicle using KEYLESS-GO
R
When using HANDS-FREE ACCESS
Information on collision detection on a parked
vehicle (/ page 319).
Priming/deactivating tow-away protection
Multimedia system:
4
©
5
Settings
5
Vehicle
5
Opening/closing
5
Vehicle protection
#
Prime or deactivate Tow-away protection.
162
Opening and closing
F247 0074 02
Tow-away protection is primed again in the follow-
ing cases:
R
The vehicle is unlocked again.
R
A door is opened.
R
The vehicle is locked again.
Function of interior protection
When interior protection is primed, a visual and
audible alarm is triggered if movement is detected
in the vehicle interior.
Interior protection is primed automatically aer
approximately ten seconds:
R
aer locking the vehicle with the key
R
aer locking the vehicle using KEYLESS-GO
Interior protection is only primed when the follow-
ing components are closed:
R
Doors
R
Tailgate
Interior protection is automatically deactivated:
R
aer pressing the Ü or p button on the
key
R
aer pressing the start/stop button with the
key in the stowage compartment
(/ page 249)
R
aer unlocking the vehicle using KEYLESS-GO
R
when using HANDS-FREE ACCESS
The following situations can lead to a false alarm:
R
when there are moving objects suchas mas-
cots in the vehicle interior
R
if a side window is open
R
if the panoramic sunroof is open
Priming/deactivating interior protection
Multimedia system:
4
©
5
Settings
5
Vehicle
5
Opening/closing
5
Vehicle protection
#
Prime or deactivate Interior motion sensor.
Interior protection is primed again in the following
cases:
R
The vehicle is unlocked again.
R
A door is opened.
R
The vehicle is locked again.
Opening and closing
163
F247 0074 02

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