2020-2026 Mercedes GLA SUV Quick start and Tips -> At the filling station User Manual
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Quick start and Tips -> At the filling station for Your Mercedes GLA SUV Second Generation (2020-2026)

At the lling station
Refuelling the vehicle
&
WARNING Risk of re or explosion from
fuel
Fuels are highly ammable.
#
Fire, naked ames, smoking and creating
sparks must be avoided.
#
Before refuelling, switch o the vehicle
and, if tted, the stationary heater and
keep switched o during lling.
&
WARNING Risk of injury from fuels
Fuels are poisonous and hazardous to your
health.
#
Do not swallow fuel or let it come into
contact with skin, eyes or clothing.
#
Do not inhale fuel vapour.
#
Keep children away from fuel.
#
Keep doors and windows closed during
the refuelling process.
If you or other people come into contact with
fuel, observe the following:
#
Immediately rinse fuel o your skin with
soap and water.
#
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical attention
immediately.
#
If you swallow fuel, seek medical atten-
tion immediately. Do not induce vomit-
ing.
#
Change immediately out of clothing that
has come into contact with fuel.
&
WARNING Risk of re and explosion due
to electrostatic charge
Electrostatic charge can ignite fuel vapour.
#
Before you open the fuel ller cap or
take hold of the pump nozzle, touch the
metallic vehicle body.
#
To avoid creating another electrostatic
charge, do not get into the vehicle again
during the refuelling process.
&
WARNING Risk of re from fuel mixture
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the ash
point of the fuel mixture is lower than that of
pure diesel fuel.
While the vehicle is running, component parts
in the exhaust system may overheat without
warning.
#
Never refuel using petrol.
#
Never mix petrol with diesel fuel.
*
NOTE Damage caused by the wrong fuel
Vehicles with a petrol engine:
Even small amounts of the wrong fuel could
result in damage to the fuel system, the
engine and the emission control system.
#
Refuel only using unleaded, sulphur-free
spark-ignition engine fuel that conforms
Quick start and Tips
21
F247 0074 02
to European EN 228, or an equivalent
specication.
Petrol can contain up to 25 %‑ of ethanol by
volume.
#
See the information label in the fuel ller
ap for compatible fuels.
Further information about compatible fuels
can be obtained at a qualied specialist work-
shop.
Throughout Europe, you can nd compatibility
markings on fuel pumps or pump nozzles suit-
able for your vehicle.
Never refuel with one of the following fuels:
R
Diesel
R
regular petrol with an octane number
lower than 91 RON
R
petrol with more than 3 % methanol by
volume‑, e. g. M15, M30
R
petrol with metallic additives
If you have accidentally refuelled with the
wrong fuel:
#
Do not switch on the vehicle.
#
Consult a qualied specialist workshop.
*
NOTE Damage caused by the wrong fuel
Vehicles with a diesel engine:
Even small amounts of the wrong fuel could
result in damage to the fuel system, the
engine and the emission control system.
#
Only refuel with sulphur-free diesel fuel.
In countries without sulphur-free diesel
fuel, only refuel with low-sulphur diesel
fuel with a sulphur content below 50
ppm.
#
Vehicles without a diesel particulate l-
ter: only refuel with diesel fuel with a sul-
phur content below 500 ppm.
Never refuel with one of the following fuels:
R
Petrol
R
Marine diesel
R
Heating oil
R
Pure biodiesel or vegetable oil
R
Petroleum or kerosene
If you have accidentally refuelled with the
wrong fuel:
#
Do not switch on the vehicle.
#
Consult a qualied specialist workshop.
*
NOTE Do not use diesel to refuel vehicles
with a petrol engine
If you have accidentally refuelled with the
wrong fuel:
R
Do not switch on the vehicle. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. The repair costs are high.
#
Consult a qualied specialist workshop.
22
Quick start and Tips
F247 0074 02
#
Have the fuel tank and fuel lines drained
completely.
*
NOTE Do not refuel diesel-engined vehi-
cles with petrol
If you have accidentally refuelled with the
wrong fuel:
R
Do not switch on the vehicle. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. The repair costs are high.
#
Consult a qualied specialist workshop.
#
Have the fuel tank and fuel lines drained
completely.
*
NOTE Damage to the fuel system due to
overlling the fuel tank
#
Only ll the fuel tank until the pump noz-
zle switches o.
If too much fuel has been added due, for
example, to a faulty lling pump:
#
Do not switch on the vehicle.
#
Consult a qualied specialist workshop.
*
NOTE Fuel may spray out when you
remove the fuel pump nozzle
#
Only ll the fuel tank until the pump noz-
zle switches o.
Requirements
R
The vehicle is unlocked.
R
Plug-in hybrid with petrol engine: the fuel tank
was bled before refuelling (/ page 288).
Observe the notes on service uids and fuel.
The recommended octane number for your vehi-
cle can be found on the information label in the
fuel ller ap.
1
Fuel ller ap
2
Bracket for fuel cap
3
Tyre pressure table
4
Fuel type
5
QR code for rescue card
%
Plug-in hybrid with petrol engine: the fuel ller
ap opens automatically aer bleeding the
tank (/ page 288).
Quick start and Tips
23
F247 0074 02
#
Press on the back area of the fuel ller ap
1.
#
Turn the fuel ller cap anti-clockwise and
remove it.
#
Insert fuel ller cap into bracket2 from
above.
#
Completely insert the pump nozzle into the
tank ller neck, hook in place and refuel.
#
Only ll the fuel tank until the pump nozzle
switches o.
%
Vehicles with a diesel engine: the tank ller
neck is designed for refuelling at diesel lling
pumps.
To prevent refuelling with the wrong fuel, your
vehicle is equipped with a locking mechanism.
This function may be deactivated in some
countries owing to local circumstances. For
more information, consult a Mercedes-Benz
service centre.
%
Vehicles with a diesel engine: do not run the
tank dry.
If the fuel tank is completely empty, top up
with at least 5 litres of diesel.
%
Vehicles with a diesel engine: use a ller neck
with a large diameter for vehicles with a diesel
engine when topping up fuel from a fuel can.
Otherwise, the ller neck cannot slide into the
tank.
To prevent refuelling with the wrong fuel, your
vehicle is equipped with a locking mechanism.
This function may be deactivated in some
countries owing to local circumstances. For
more information, consult a Mercedes-Benz
service centre.
#
Replace the cap on the ller neck and turn
clockwise until it engages audibly.
#
Close fuel ller ap 1.
Relling AdBlue
®
*
NOTE Engine damage due to AdBlue
®
being in the fuel
#
AdBlue
®
must not be used to ll the fuel
tank.
#
Only use AdBlue
®
to ll the AdBlue
®
tank.
#
Do not overll the AdBlue
®
tank.
*
NOTE Contamination of the vehicle inte-
rior due to AdBlue
®
leakage
#
Aer topping up, carefully close the
AdBlue
®
rell container.
#
Avoid carrying AdBlue
®
rell containers
permanently in the vehicle.
Requirements
R
The vehicle is unlocked.
The following messages appear in order in the
driver display when the AdBlue
®
tank requires
relling:
R
Refill AdBlue See Owner’s Manual. The
AdBlue
®
level has fallen below the reserve
range. Add at least 5 l of AdBlue
®
.
R
Top up AdBlue Emergency op. in XXX km
See Owner's Manual. The low AdBlue
®
level
will lead to limited performance aer the
24
Quick start and Tips
F247 0074 02
remaining distance displayed has been driven.
Add at least 5 l of AdBlue
®
.
R
Top up AdBlue XX,X l Emerg. op.: max. XXX
km/h Start not poss. in XXX km
. The low
AdBlue
®
level will lead to limited performance
from the speed displayed. Aer the remaining
distance displayed has been covered, it will no
longer be possible to start the vehicle. Top up
at least the displayed quantity of AdBlue
®
.
R
Top up XX,X l AdBlue Switch vehicle on, wait
60 sec. or engine start not poss
The AdBlue
®
tank is empty. You can no longer start the
vehicle. Top up at least the displayed quantity
of AdBlue
®
. Switch on the vehicle and wait
approx. 60 seconds. Start the vehicle.
You can see the AdBlue
®
range and level in the
driver display
Service.
%
The AdBlue
®
range shown depends strongly
on the driving style and operating conditions.
The actual range can therefore deviate from
the calculated range.
Opening the AdBlue
®
ller cap
#
Press on the centre of the back area of fuel
ller ap 1.
#
Turn AdBlue
®
ller cap 2 anti-clockwise and
remove it.
%
You can also place the AdBlue
®
ller cap in
the ller cap holder in the hinge arm of the
fuel ller ap.
Relling AdBlue
®
Mercedes-Benz recommends that you top up
AdBlue
®
at a pump. If no AdBlue
®
pump is availa-
ble, you can also top up AdBlue
®
with a canister.
#
Screw on the fastener of AdBlue
®
rell canis-
ter 4.
#
Screw disposable hose 3 onto the opening
of AdBlue
®
rell canister
4 until hand-tight.
Quick start and Tips
25
F247 0074 02
#
Screw disposable hose 3 onto the ller neck
of the vehicle until hand-tight.
#
Li up and tip AdBlue
®
rell canister 4.
The lling process stops when the AdBlue
®
container is completely full.
AdBlue
®
rell canister
4 can be removed
when it has been only partially emptied.
#
Unscrew and close disposable hose 3 and
AdBlue
®
rell canister
4 in reverse order.
#
Replace the AdBlue ller cap
®
2 and turn it
clockwise until it audibly engages.
#
Close fuel ller ap 1.
#
Switch on the vehicle for at least 60 seconds.
%
If it was no longer possible to start the vehicle
due to the empty AdBlue
®
tank, it takes up to
60 seconds for topping up to be detected.
#
Start the vehicle.
%
Avoid storing AdBlue
®
rell containers perma-
nently in the vehicle.
Topping up the windscreen washer system
&
DANGER Risk of fatal injuries when carry-
ing out maintenance work during the
charging process
During the charging process, the high-voltage
on-board electrical system is under high volt-
age.
#
Do not perform any maintenance work
during the charging process.
&
WARNING Risk of burns when opening the
bonnet
If you open the bonnet in the event of an over-
heated engine or re in the engine compart-
ment, the following situations may occur:
R
You may come into contact with hot gases.
R
You may come into contact with other
escaping hot operating uids.
#
Before opening the bonnet, allow the
engine to cool down.
#
In the event of a re in the engine com-
partment, keep the bonnet closed and
call the re service.
&
WARNING Risk of injury due to moving
parts
Components in the engine compartment may
continue to run or start unexpectedly even
when the drive system is switched o.
Observe the following if you must open the
bonnet:
#
Switch o the vehicle.
#
Never touch the danger zones surround-
ing moving components, e.g. the rotation
area of the fan.
#
Remove jewellery and watches.
#
Keep items of clothing and hair away
from moving parts.
26
Quick start and Tips
F247 0074 02
&
WARNING Risk of burns from hot compo-
nent parts in the engine compartment
Certain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of the exhaust system.
#
Allow the engine to cool down and only
touch component parts described in the
following.
&
WARNING ‑ Risk of re and injury due to
windscreen washer concentrate
Windscreen washer concentrate is highly am-
mable. It could ignite if it comes into contact
with hot engine component parts or the
exhaust system.
#
Make sure that no windscreen washer
concentrate spills out next to the ller
opening.
#
Remove cap 1 by the tab.
#
Top up the washer uid.
Replacing the windscreen wiper blades
&
WARNING Risk of becoming trapped if the
windscreen wipers are switched on while
wiper blades are being replaced
If the windscreen wipers begin to move while
you are changing the wiper blades, you can be
trapped by the wiper arm.
#
Always switch o the windscreen wipers
and vehicle before changing the wiper
blades.
Moving the wiper arms into the replacement posi-
tion
#
Switch the vehicle on and then o again
immediately.
#
Within around 15 seconds, press and hold the
î button on the combination switch for
approximately three seconds (/ page 224).
The wiper arms will move into the replacement
position.
%
Check the condition of the wiper blades regu-
larly and replace them in the event of visible
damage or ongoing smearing.
Quick start and Tips
27
F247 0074 02
#
Observe the information about the service
indicator.
Service indicator
#
Remove protective lm 1 from the service
indicators on the tips of the newly tted wiper
blades.
When the colour of the service indicators changes
from black to yellow, replace the wiper blades.
%
The time until the colour changes varies
depending on the usage conditions.
Checking the engine oil level using the driver's
display
Requirements
R
The engine has been warmed up.
R
The vehicle is parked on a level surface.
R
The engine is running at idle speed.
R
The bonnet is closed.
Determining the engine oil level can take up to
30 minutes with a normal driving style and even
longer with an active driving style.
Driver's display:
4
Service
The engine oil level is shown.
One of the following messages will appear on the
driver's display:
R
Engine oil level Measuring now…: the engine
oil level cannot be determined yet.
#
Repeat the request aer a maximum of
30 minutes' driving.
R
Engine oil level OK and the bar display for
indicating the engine oil level on the driver's
display is green and is between "min" and
"max": the engine oil level is correct.
R
Engine oil level Top up 1,0 l and the bar dis-
play for indicating the engine oil level on the
driver's display is yellow and is below "min":
#
Add 1 l of engine oil.
R
Engine oil level Reduce and the bar display for
indicating the engine oil level on the driver's
display is yellow and is above "max":
#
Drain o any excess engine oil that has been
added. To do so, consult a qualied specialist
workshop.
R
For engine oil level, switch on vehicle
#
Switch on the vehicle to check the engine oil
level.
R
Engine oil level System inoperative: The oil
level sensor is defective or not connected.
28
Quick start and Tips
F247 0074 02
#
Consult a qualied specialist workshop.
R
Engine oil level System currently inoperative
#
Close the bonnet.
Information on washing the vehicle in a car wash
&
WARNING Risk of an accident due to
reduced braking power aer washing the
vehicle
Braking eciency is reduced aer washing the
vehicle.
#
Aer the vehicle has been washed, brake
carefully while paying attention to the
trac conditions until braking power has
been fully restored.
*
NOTE Damage from automatic braking
If one of the following functions is activated,
the vehicle will brake automatically in certain
situations:
R
Active Brake Assist
R
Active Distance Assist DISTRONIC
R
HOLD function
R
Active Parking Assist
To avoid damaging the vehicle, deactivate
these systems e.g. during towing or in the car
wash.
*
NOTE Damage due to unsuitable car wash
#
Before driving into a car wash make sure
that the car wash is suitable for the vehi-
cle dimensions.
#
Ensure there is sucient ground clear-
ance between the underbody and the
guide rails of the car wash.
#
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is sucient.
To avoid damage to your vehicle when using a car
wash, ensure the following beforehand:
R
Active Distance Assist DISTRONIC is deactiva-
ted.
R
the HOLD function is switched o.
R
the 360° Camera or the reversing camera is
switched o.
R
the side windows and sliding sunroof are com-
pletely closed.
R
the blower for the ventilation and heating is
switched o.
R
the windscreen wiper switch is in position g.
R
the key is at a minimum distance of 3 m away
from the vehicle. Otherwise the tailgate could
open unintentionally.
R
for car washes with a conveyor system:
-
neutral i is engaged.
-
If you would like to leave the vehicle while
it is being washed, make sure the key is
located in the vehicle. The park position
j is otherwise automatically engaged.
%
If, aer the car wash, you remove the wax
from the windscreen and wiper rubbers, this
will prevent smearing and reduce wiper noise.
Quick start and Tips
29
F247 0074 02

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