Get Driving and parking -> Refuelling Guide for Mercedes GLE SUV First Generation (2016-2019)

Refuelling

160

Problems with the transmission

Problem

Possible causes/consequences and M Solutions

The transmission has

The transmission is losing oil.

problems shifting gear.

X Have the transmission checked at a qualified specialist workshop

immediately.

7G-TRONIC:

The transmission is in emergency mode.

Driving and parking

The acceleration ability It is possible to shift to second gear and reverse gear only.

is deteriorating.

X Stop.

The transmission no lon- X Shift the transmission to position P.

ger shifts gear.

X Switch off the engine.

X Wait at least ten seconds before restarting the engine.

X Shift the transmission to position D or R.

If D is selected, the transmission shifts to second gear; if R is

selected, the transmission shifts to reverse gear.

X Have the transmission checked at a qualified specialist workshop

immediately.

9G-TRONIC:

The transmission is in emergency mode.

The acceleration ability It is only partly possible to engage the gears or the transmission is in

position N.

is deteriorating.

The transmission no lon- X Stop.

ger shifts gear.

X Shift the transmission to position P.

X Switch off the engine.

X Wait at least ten seconds before restarting the engine.

X Shift the transmission to position D or R.

X Have the transmission checked at a qualified specialist workshop

immediately.

Refuelling

Do not swallow fuel or let it come into contact

with skin, eyes or clothing. Do not inhale fuel

Important safety notes

vapours. Keep fuels out of the reach of chil-

G WARNING

dren.

If you or others come into contact with fuel,

Fuel is highly flammable. If you handle fuel

observe the following:

incorrectly, there is a risk of fire and explo-

sion.

R Wash the fuel off any affected areas of skin

with water and soap immediately.

You must avoid fire, naked flames, creating

sparks and smoking. Switch off the engine

R If you get fuel in your eyes, rinse them thor-

and, if applicable, the auxiliary heating before

oughly with clean water immediately. Seek

refuelling.

immediate medical attention.

R If fuel is swallowed, seek immediate medi-

G WARNING

cal attention. Do not induce vomiting.

Fuels are poisonous and hazardous to health.

R Change any clothing that has come into

There is a danger of injury.

contact with fuel immediately.

Refuelling

161

G WARNING

Do not get back into the vehicle during the refu-

elling process, Otherwise, electrostatic charge

Electrostatic charge can cause sparks and

could build up again.

thereby ignite fuel vapours. There is a risk of

If you overfill the fuel tank, some fuel may spray

fire and explosion.

out when you remove the fuel pump nozzle.

Always touch the vehicle body before opening

Further information on fuel and fuel quality

( Y page 388).

the fuel filler flap or touching the fuel pump

nozzle. This discharges any electrostatic

charge that may have built up.

Driving and parking

Refuelling

G WARNING

General information

Vehicles with a diesel engine:

Observe the important safety notes

If you mix diesel fuel with petrol, the flash

( Y page 160).

point of this fuel mixture is lower than that of

If you unlock/lock the vehicle from the outside,

pure diesel fuel. When the engine is running,

the fuel filler flap also unlocks/locks.

components in the exhaust system may over-

The position of the 8 fuel filler cap is dis-

heat unnoticed. There is a risk of fire.

played on the instrument cluster. The arrow next

to the filling pump indicates the side of the vehi-

Never refuel with petrol. Never add petrol to

cle.

diesel fuel.

Preparing to refuel

! Do not use petrol to refuel vehicles with a

diesel engine. Do not switch on the ignition if

X Switch off the engine.

you accidentally refuel with the wrong fuel.

X Remove the key from the ignition lock.

Otherwise, fuel can enter the fuel system.

Even small amounts of the wrong fuel could

or, in vehicles with KEYLESS‑GO:

result in damage to the fuel system and the

X Open the driver's door.

engine. The repair costs are high. Notify a

The vehicle electronics are now in position

qualified specialist workshop and have the

g. This is the same as the key having been

fuel tank and fuel lines drained completely.

removed.

The driver's door can be closed again.

! Do not use diesel to refuel vehicles with a

petrol engine. Do not switch on the ignition if

you accidentally refuel with the wrong fuel.

Opening the fuel filler flap

Otherwise, the fuel will enter the fuel system.

Even small amounts of the wrong fuel can

result in damage to the fuel system and the

engine. Notify a qualified specialist workshop

and have the fuel tank and fuel lines drained

completely.

! Overfilling the fuel tank could damage the

fuel system.

! Take care not to spill any fuel on painted

surfaces. You could otherwise damage the

paintwork.

! Use a filter when adding fuel from a fuel can.

: Open the fuel filler flap

The fuel lines and/or the fuel injection system

; Insert the fuel filler cap

could otherwise be blocked by particles from

= Instruction label indicating the fuel type to

the fuel can.

be refuelled

? Tyre pressure table

Refuelling

162

Closing the fuel filler flap

X Press the fuel filler flap in the direction of

arrow :.

X Replace the cap on the filler neck and turn

The fuel filler flap swings open.

clockwise until it engages audibly.

X Turn the fuel filler cap anti-clockwise and

X Close the fuel filler flap.

remove it.

X Insert the fuel filler cap into the holder

Close the fuel filler flap before locking the vehi-

bracket on the inside of the filler flap in the

cle.

direction of arrow ;.

If you drive at speeds above 2 km/h with the fuel

filler flap open, the Fuel filler flap open

X Completely insert the filler neck of the fuel

Driving and parking

pump nozzle into the tank, hook in place and

message is shown on the multifunction display.

refuel.

i Further information on warning and indica-

X Fill the tank only until the pump nozzle

tor lamps on the instrument cluster

switches off.

( Y page 298).

Do not add any more fuel after the pump stops

filling for the first time. Otherwise, fuel may

leak out.

Vehicles with a diesel engine: the filler neck is

designed for refuelling at diesel filling pumps.

Refuelling

163

Problems with the fuel and fuel tank

Problem

Possible causes/consequences and M Solutions

Fuel is leaking from the

G WARNING

vehicle.

The fuel line or the fuel tank is faulty.

There is a risk of fire or explosion.

X Apply the electric parking brake.

Driving and parking

X Switch off the engine.

X Remove the key from the ignition lock.

Or, on vehicles with KEYLESS-GO start function or KEYLESS‑GO:

X Open the driver's door.

The vehicle electronics are now in key position u. This is the same

as the key having been removed.

X Do not restart the engine under any circumstances.

X Consult a qualified specialist workshop.

The engine does not

The fuel tank of a vehicle with a diesel engine has been run completely

start.

dry.

X Refuel the vehicle with at least 5 litres of diesel.

X Turn the ignition on for approximately ten seconds ( Y page 144).

X Start the engine continuously for a maximum of ten seconds until it

runs smoothly.

If the engine does not start:

X Turn the ignition on again for approximately ten seconds

( Y page 144).

X Start the engine again continuously for a maximum of ten seconds

until it runs smoothly.

If the engine does not start after three attempts:

X Consult a qualified specialist workshop.

The fuel filler flap cannot The fuel filler flap is not unlocked.

be opened.

X Unlock the vehicle ( Y page 83).

The key battery is weak or discharged.

X Unlock the vehicle using the emergency key element ( Y page 85).

The fuel filler flap is unlocked, but the opening mechanism is jammed.

X Consult a qualified specialist workshop.

When the supply of AdBlue ® is down to approx-

AdBlue ® (BlueTEC vehicles only)

imately 7.0 l, the Top Up AdBlue See Own‐

er's Manual message is shown on the multi-

General notes

function display.

To function properly, BlueTEC exhaust gas after-

X Add at least 7.5 l of AdBlue ® .

treatment must be operated with AdBlue ®

X Switch on the ignition for at least 60 seconds.

reducing agent. Topping up AdBlue ® is part of

X Start the engine.

maintenance work.

Refuelling

164

i You can also have the AdBlue ® tank refilled

AdBlue ® tank can only be filled as intended

at a qualified specialist workshop.

with the vehicle parked on a level surface.

Fluctuations in capacity will thus be avoided.

Before driving your vehicle outside Europe, have

Filling a vehicle standing on an uneven sur-

the AdBlue ® supply checked at a qualified spe-

face is not permitted. There is a danger of

cialist workshop.

overfilling, which can cause damage to Blue-

Further information about BlueTEC exhaust gas

TEC exhaust gas aftertreatment components.

aftertreatment and about AdBlue ® can be

! Immediately rinse off surfaces which come

obtained from any Mercedes-Benz Service

Driving and parking

into contact with AdBlue ® when topping up or

Centre.

remove AdBlue ® with a damp cloth and cold

water. If AdBlue ® has already crystallised,

Important safety notes

clean using a sponge and cold water. AdBlue ®

AdBlue ® is a water-soluble fluid for the exhaust

residue crystallises after a short period and

gas aftertreatment of diesel engines. It is:

contaminates the affected surfaces. Further-

more, electrical components in the vicinity

R non-toxic

may be damaged by AdBlue ® .

R colourless and odourless

! AdBlue ® is not a fuel additive and must not

R non-flammable

be added to the fuel tank. If AdBlue ® is added

If you open the AdBlue ® tank, small amounts of

to the fuel tank, this can lead to engine dam-

ammonia vapour may be released.

age.

Ammonia vapours have a pungent odour and are

particularly irritating to the skin, mucous mem-

Have the AdBlue ® tank refilled at a qualified

branes and eyes. You may experience a burning

specialist workshop. However, you can also top

sensation in your eyes, nose and throat. You

up the AdBlue ® tank:

may also experience coughing and watery eyes.

R at a filling station with an AdBlue ® filling pump

Do not inhale any ammonia vapours that may be

R with AdBlue ® refill bottles

released. Fill the AdBlue ® tank only in well-ven-

R with an AdBlue ® refill canister

tilated areas.

When the pump nozzle switches off automati-

Do not swallow AdBlue ® or let it come into con-

cally during filling at a filling pump, the AdBlue ®

tact with skin, eyes or clothing. Keep AdBlue ®

tank has been completely filled. Do not fill the

away from children.

AdBlue ® tank any further. AdBlue ® may leak

If you or others come into contact with AdBlue ® ,

out.

observe the following:

To avoid transporting already opened refill con-

R Immediately rinse AdBlue ® off your skin with

tainers in the vehicle, completely empty refill

soap and water.

bottles or canisters when filling the AdBlue ®

R If AdBlue ® comes into contact with your eyes,

tank, if possible.

immediately rinse them thoroughly with clean

Further information on AdBlue ® ( Y page 390).

water. Seek medical attention at once.

R If AdBlue ® is swallowed, immediately rinse

your mouth out thoroughly. Drink plenty of

water. Seek medical attention at once.

R Immediately change out of clothing that has

come into contact with AdBlue ® .

! Only use AdBlue ® in accordance with

ISO 22241. Do not mix any additives with

AdBlue ® , and do not dilute AdBlue ® with

water. This may destroy the BlueTEC exhaust

gas aftertreatment system.

! In order to fill the AdBlue ® tank, the vehicle

must be parked on a level surface. The

Refuelling

165

Opening/closing the AdBlue ® filler cap

Driving and parking

X Unscrew the cap from the opening on top of

AdBlue ® refill canister ;.

The fuel filler flap is unlocked or locked auto-

X Place disposable hose : on the opening of

matically when you open or close the vehicle

AdBlue ® refill canister ; and screw it on

with the key or using KEYLESS-GO.

clockwise until hand-tight.

X To open: switch the ignition off.

Disposable hose : remains closed until you

X Press the fuel filler flap in the direction of

fasten disposable hose : to the AdBlue ®

arrow :.

filler neck of the vehicle.

The fuel filler flap swings open.

X Turn blue AdBlue ® fuel filler cap ; anti-clock-

wise and remove it.

AdBlue ® filler cap ; is secured with a plastic

strip.

X To close: fit AdBlue ® filler cap ; on the filler

neck and turn it clockwise.

X To close the fuel filler flap, press it in the

direction of arrow :.

X Drive at a speed greater than 15 km/h.

The Top Up AdBlue See Owner's Manual

message disappears after approximately one

minute.

X Place disposable hose : on the filler neck on

i If the Top Up AdBlue See Owner's Man‐

the vehicle and screw it on clockwise until

ual message continues to be shown on the

hand-tight. When you feel resistance, dispos-

able hose : is sufficiently secured.

multifunction display, you must top up with

more AdBlue ® .

X Lift up and tip AdBlue ® refill canister ;.

Filling stops when the AdBlue ® tank is com-

pletely filled. Do not fill the AdBlue ® tank any

AdBlue ® refill canisters

further. AdBlue ® refill canister ; can be

! Do not tighten the disposable hose too

removed when it has been only partially emp-

firmly. The disposable hose could otherwise

tied.

be damaged and AdBlue ® may leak out.

X Turn disposable hose : on the filler neck of

the vehicle anti-clockwise and remove it.

X Turn disposable hose : on the opening of

AdBlue ® refill canister ; anti-clockwise and

remove it.

X Reseal AdBlue ® refill canister ; with the cap.

AdBlue ® refill canisters are available at many

filling stations or at a qualified specialist work-

shop. AdBlue ® refill canisters are often sold with

Parking

166

a filler hose. A filler hose that does not exactly fit

result of overfilling. Mercedes-Benz offers spe-

cial refill bottles with a threaded cap. These are

the vehicle's AdBlue ® tank offers no overfill pro-

available at any Mercedes-Benz Service Centre.

tection. AdBlue ® may leak out as a result of

overfilling. Mercedes-Benz offers a special dis-

posable hose with overfill protection. You can

obtain this from any Mercedes-Benz Service

Parking

Centre. AdBlue ® is available in a variety of con-

Important safety notes

tainers and receptacles. Use the disposable

hose only with the Mercedes-Benz AdBlue ® refill

Driving and parking

G WARNING

canisters.

Flammable material such as leaves, grass or

AdBlue ® refill bottle

twigs may ignite if they come into contact with

hot parts of the exhaust system or exhaust

! Only screw on the AdBlue ® refill bottle so

gas flow. There is a risk of fire.

that it is hand-tight. Otherwise, the thread of

Park the vehicle so that no flammable mate-

the AdBlue ® refill bottle could be damaged

rial can come into contact with hot vehicle

and AdBlue ® could leak out.

components. In particular, do not park on dry

grassland or harvested grain fields.

G WARNING

If you leave children unattended in the vehi-

cle, they may be able to set the vehicle in

motion if, for example, they:

R release the parking brake

R shift the automatic transmission out of park

position P

R start the engine

X Unscrew the protective cap from AdBlue ®

In addition, they may operate vehicle equip-

refill bottle :.

ment and become trapped. There is a risk of

X Place AdBlue ® refill bottle : on the filler

an accident and injury.

neck as shown and screw it on clockwise until

hand-tight.

When leaving the vehicle, always take the key

X Press AdBlue ® refill bottle : towards the

with you and lock the vehicle. Never leave

filler neck.

children unattended in the vehicle.

The AdBlue ® tank is filled. This could take up

to one minute.

! Always secure the vehicle correctly against

rolling away. Otherwise, the vehicle or its driv-

i When AdBlue ® refill bottle : is no longer

etrain could be damaged.

pressed, filling stops and the bottle may be

taken off again after being only partially emp-

To ensure that the vehicle is safeguarded

tied.

against rolling away unintentionally:

X Release AdBlue ® refill bottle :.

R the electric parking brake must be applied.

X Turn AdBlue ® refill bottle : anti-clockwise

R the transmission must be in position j and

and remove it.

the key must be removed from the ignition

lock

X Screw the protective cap onto AdBlue ® refill

bottle : again.

R the front wheels must be turned towards the

kerb on steep uphill or downhill gradients

AdBlue ® refill bottles are available at many fill-

ing stations or at a qualified specialist work-

shop. Refill bottles without a threaded seal offer

no overfill protection. AdBlue ® may leak out as a

Driving and parking -> Refuelling for Your Mercedes GLE SUV First Generation (2016-2019)

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