2016-2019 Mercedes GLE SUV Introduction User Manual
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USER MANUALS FOR EVERY MAKE & MODEL

Introduction for Your Mercedes GLE SUV First Generation (2016-2019)

Genuine Mercedes-Benz parts27Environmental protectionR change gear in good time and use each gearonly up to Ô of its maximum engine notesR switch off the engine in stationary Environmental noteR monitor the vehicle's fuel 's declared policy is one of compre-hensive environmental an end-of-life vehicleOur objectives are to use the natural resour-ces which form the basis of our existence onEU countries only:this planet sparingly and in a manner whichMercedes-Benz will take back your end-of-lifetakes the requirements of both nature andvehicle for environmentally-friendly disposal inhumanity into with the European Union (EU) End-Of-Life Vehicles too can help to protect the environmentA network of vehicle take-back points and dis-by operating your vehicle in an environmen-mantlers has been established for you to returntally-responsible vehicle. You can leave it at any of theseFuel consumption and the rate of engine,points free of charge. This makes an importanttransmission, brake and tyre wear depend oncontribution to closing the recycling circle andconserving following factors:For further information about the recycling andR operating conditions of your vehicledisposal of end-of-life vehicles, and the take-R your personal driving styleback conditions, please visit the nationalMercedes-Benz website for your can influence both factors. Therefore,please bear the following in mind:Operating conditions:Genuine Mercedes-Benz partsR avoid short trips, as these increase fuelconsumption.H Environmental noteR observe the correct tyre AG also supplies reconditionedR do not carry any unnecessary weight in theassemblies and parts which are of the as new parts. For these, the same war-R remove the roof rack once you no longerranty applies as for new it.! Airbags and seat belt tensioners
Genuine Mercedes-Benz parts
27
Environmental protection
R change gear in good time and use each gear
only up to Ô of its maximum engine speed.
General notes
R switch off the engine in stationary traffic.
Introduction
H Environmental note
R monitor the vehicle's fuel consumption.
Daimler's declared policy is one of compre-
hensive environmental protection.
Returning an end-of-life vehicle
Our objectives are to use the natural resour-
ces which form the basis of our existence on
EU countries only:
this planet sparingly and in a manner which
Mercedes-Benz will take back your end-of-life
takes the requirements of both nature and
vehicle for environmentally-friendly disposal in
humanity into consideration.
accordance with the European Union (EU) End-
Of-Life Vehicles Directive.
You too can help to protect the environment
A network of vehicle take-back points and dis-
by operating your vehicle in an environmen-
mantlers has been established for you to return
tally-responsible manner.
your vehicle. You can leave it at any of these
Fuel consumption and the rate of engine,
points free of charge. This makes an important
transmission, brake and tyre wear depend on
contribution to closing the recycling circle and
conserving resources.
the following factors:
For further information about the recycling and
R operating conditions of your vehicle
disposal of end-of-life vehicles, and the take-
R your personal driving style
back conditions, please visit the national
Mercedes-Benz website for your country.
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
Genuine Mercedes-Benz parts
R avoid short trips, as these increase fuel
consumption.
H Environmental note
R observe the correct tyre pressure.
Daimler AG also supplies reconditioned
R do not carry any unnecessary weight in the
assemblies and parts which are of the same
vehicle.
quality as new parts. For these, the same war-
R remove the roof rack once you no longer
ranty applies as for new parts.
need it.
! Airbags and seat belt tensioners, as well as
R a regularly serviced vehicle will contribute
control units and sensors for these restraint
to environmental protection. You should
systems, may be installed in the following
therefore adhere to the service intervals.
areas of your vehicle:
R all maintenance work should be carried out
R doors
at a qualified specialist workshop.
R door pillars
Personal driving style:
R door sills
R seats
R do not depress the accelerator pedal when
starting the engine.
R dashboard
R instrument cluster
R do not warm up the engine when the vehicle
R centre console
is stationary.
Do not install accessories such as audio sys-
R drive carefully and maintain a safe distance
tems in these areas. Do not carry out repairs
from the vehicle in front.
or welding. You could impair the operating
R avoid frequent, sudden acceleration and
efficiency of the restraint systems.
braking.
Z
Operating safety28Have accessories retrofitted at a qualifiedthe equipment on your vehicle may differ fromspecialist in the descriptions and could jeopardise the operating safety ofThe original purchase contract documentationIntroductionyour vehicle if you use parts, tyres and wheels asfor your vehicle contains a list of all the systemswell as accessories relevant to safety that havein your been approved by Mercedes-Benz. ThisShould you have any questions concerningcould lead to malfunctions in safety-relevantequipment and operation, please consult asystems, e.g. the brake system. Use only genu-Mercedes-Benz Service Mercedes-Benz parts or parts of equal qual-The Owner's Manual and Service Booklet areity. Use only tyres, wheels and accessories thatimportant documents and should be kept in thehave been specifically approved for your -Benz tests genuine parts and conver-sion parts and accessories that have been spe-Operating safetycifically approved for your vehicle for their reli-ability, safety and suitability. Despite ongoingImportant safety notesmarket research, Mercedes-Benz is unable toassess other parts. Mercedes-Benz thereforeG WARNINGaccepts no responsibility for the use of suchIf you do not have the prescribed service/parts in Mercedes-Benz vehicles, even if theymaintenance work or necessary repairs car-have been officially approved or independentlyapproved by a testing out, this could result in malfunctions orIn Germany, certain parts are officially approvedsystem failures. There is a risk of an installation or modification only if they com-Always have the prescribed service/mainte-ply with legal requirements. This also applies tonance work as well as necessary repairs car-some other countries. All genuine Mercedes-ried out at a qualified specialist parts meet the approval requirements. Theuse of non-approved parts may invalidate theG WARNIN
Operating safety
28
Have accessories retrofitted at a qualified
the equipment on your vehicle may differ from
specialist workshop.
that in the descriptions and illustrations.
You could jeopardise the operating safety of
The original purchase contract documentation
Introduction
your vehicle if you use parts, tyres and wheels as
for your vehicle contains a list of all the systems
well as accessories relevant to safety that have
in your vehicle.
not been approved by Mercedes-Benz. This
Should you have any questions concerning
could lead to malfunctions in safety-relevant
equipment and operation, please consult a
systems, e.g. the brake system. Use only genu-
Mercedes-Benz Service Centre.
ine Mercedes-Benz parts or parts of equal qual-
The Owner's Manual and Service Booklet are
ity. Use only tyres, wheels and accessories that
important documents and should be kept in the
have been specifically approved for your vehi-
vehicle.
cle.
Mercedes-Benz tests genuine parts and conver-
sion parts and accessories that have been spe-
Operating safety
cifically approved for your vehicle for their reli-
ability, safety and suitability. Despite ongoing
Important safety notes
market research, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
G WARNING
accepts no responsibility for the use of such
If you do not have the prescribed service/
parts in Mercedes-Benz vehicles, even if they
maintenance work or necessary repairs car-
have been officially approved or independently
approved by a testing centre.
ried out, this could result in malfunctions or
In Germany, certain parts are officially approved
system failures. There is a risk of an accident.
for installation or modification only if they com-
Always have the prescribed service/mainte-
ply with legal requirements. This also applies to
nance work as well as necessary repairs car-
some other countries. All genuine Mercedes-
ried out at a qualified specialist workshop.
Benz parts meet the approval requirements. The
use of non-approved parts may invalidate the
G WARNING
vehicle's general operating permit.
This is the case:
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
R if they cause a change of the vehicle type from
that for which the vehicle's general operating
hot parts of the exhaust system. There is a risk
permit was granted
of fire.
R if other road users could be endangered
When driving off road or on unpaved roads,
R if the emission or noise levels are adversely
check the vehicle's underside regularly. In
affected
particular, remove parts of plants or other
Always specify the vehicle identification number
flammable materials which have become
(VIN) ( Y page 386) when ordering genuine
trapped. In the case of damage, contact a
Mercedes-Benz parts.
qualified specialist workshop.
G WARNING
Owner's Manual
Modifications to electronic components, their
Vehicle equipment
software as well as wiring could affect their
function and/or the operation of other net-
i This Owner's Manual describes all models
worked components. This could in particular
and all standard and optional equipment
available for your vehicle at the time of pub-
also be the case for systems relevant to
lication of the Owner's Manual. Country-spe-
safety. They might not function properly any-
cific differences are possible. Note that your
more and/or jeopardise the operational
vehicle may not be fitted with all features
safety of the vehicle. There is an increased
described. This is also the case for systems
risk of an accident and injury.
and functions relevant to safety. Therefore,
Operating safety29conditions of Directive 1999/5/EC. You canDo not attempt to modify the wiring as well asobtain further information at any qualified spe-electronic components or their have work on electrical and electronicIntroductioncomponents carried out at a qualified special-Electromagnetic compatibilityist electromagnetic compatibility of the vehicleIf you make any changes to the vehicle elec-components has been checked and certifiedtronics, the general operating permit is ren-according to the currently valid version of Reg-dered ECE-R 10.! There is a risk of damage to the vehicle if:JackR the vehicle becomes stuck, e.g. on a highkerb or an unpaved roadCopy and translation of the original declarationof conformity:R you drive too quickly over an obstacle, e.g.a kerb, slowing thresholds or a pothole inEC declaration of conformitythe road1. The signatory, as a representativeR a heavy object strikes the underbody orManufacturer:parts of the chassisBRANO situations like this, the body, underbody,74741 Hradec nad Moravicí, Opav-chassis parts, wheels or tyres could be dam-ská 1000,aged without the damage being visible. Com-Czech Republicponents damaged in this way can unexpect-edly fail or, in the case of an accident, no lon-ID no.: 64-387-5933ger withstand the strain they are designed toVAT ID no.: , as our sole responsibility, that theIf the underbody panelling is damaged, com-product:bustible materials such as leaves, grass or2. Description:twigs can gather between the underbody anda) Jackthe underbody panelling. If these materialsModel, number:come into contact with hot parts of theexhaust system, they can catch fire.A) A 164 580 02 18, A 166 580 01 18In such situations, have the vehicle checkedB) A 240 580 00 18and repaired immediately at a qualified spe-C) A 639 580 02 18cialist workshop. If, on continuing your jour-Year of manufacture: 2015ney, you notice that d
Operating safety
29
conditions of Directive 1999/5/EC. You can
Do not attempt to modify the wiring as well as
obtain further information at any qualified spe-
electronic components or their software.
cialist workshop.
Always have work on electrical and electronic
Introduction
components carried out at a qualified special-
Electromagnetic compatibility
ist workshop.
The electromagnetic compatibility of the vehicle
If you make any changes to the vehicle elec-
components has been checked and certified
tronics, the general operating permit is ren-
according to the currently valid version of Reg-
dered invalid.
ulation ECE-R 10.
! There is a risk of damage to the vehicle if:
Jack
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
Copy and translation of the original declaration
of conformity:
R you drive too quickly over an obstacle, e.g.
a kerb, slowing thresholds or a pothole in
EC declaration of conformity
the road
1. The signatory, as a representative
R a heavy object strikes the underbody or
Manufacturer:
parts of the chassis
BRANO a.s.
In situations like this, the body, underbody,
74741 Hradec nad Moravicí, Opav-
chassis parts, wheels or tyres could be dam-
ská 1000,
aged without the damage being visible. Com-
Czech Republic
ponents damaged in this way can unexpect-
edly fail or, in the case of an accident, no lon-
ID no.: 64-387-5933
ger withstand the strain they are designed to
VAT ID no.: CZ64-387-5933
withstand.
declares, as our sole responsibility, that the
If the underbody panelling is damaged, com-
product:
bustible materials such as leaves, grass or
2. Description:
twigs can gather between the underbody and
a) Jack
the underbody panelling. If these materials
Model, number:
come into contact with hot parts of the
exhaust system, they can catch fire.
A) A 164 580 02 18, A 166 580 01 18
In such situations, have the vehicle checked
B) A 240 580 00 18
and repaired immediately at a qualified spe-
C) A 639 580 02 18
cialist workshop. If, on continuing your jour-
Year of manufacture: 2015
ney, you notice that driving safety is impaired,
Fulfils all relevant conditions
stop the vehicle immediately, paying atten-
tion to road and traffic conditions. In such
Directive no. 2006/42/EC
cases, consult a qualified specialist work-
b) Description and purpose of use:
shop.
The jack is intended only for raising the
specified vehicle according to the operating
instructions affixed to the jack.
Declarations of conformity
3. Reference data of the harmonised stand-
ards or specifications
Wireless vehicle components
A) ISO 4063, EN ISO 14341-A, DBL
7382.20, MBN 10435, AS 2693
The following information applies to all compo-
nents of the vehicle and the information sys-
B) ISO 4063, ISO 14341-A, DBL 7392.10,
tems and communication devices integrated in
MBN 10435
the vehicle that receive and/or transmit radio
C) DBL 7392.10, DBL 8230.10
waves.
Technical documentation for the product is
The components of this vehicle that receive
held by the manufacturer. Authorised rep-
and/or transmit radio waves are compliant with
resentative for the compilation of the tech-
the basic requirements and all other relevant
Z
Operating safety30nical documentation: director of the tech-Citynical department at Brano a.s.5. 05.05.20154. Hradec nad MoravicíDateIntroductionSigned by:Director of QualityTIREFIT kitCopy and translation of the original declaration of conformity:CEEC declaration of conformityin accordance with EC Directive2006/42/EC on machinery, Annex II BThe equipment/machineryMake:Integrated kitType/model:10-300-0015Serial numbers:Year of manufacture:was developed, designed and manufactured in accordance with EC Directives2006/42/EC on machinery and 2004/108/EC on electromagnetic compatibility (EMC)as sole responsibility ofactive Tools Europe GmbHOtto-Hahn-Str. 7232108 Bad SalzuflenGermanyThe following harmonised standards were applied:DesignationTitleEditionIEC 61000-1Electromagnetic compatibility (EMC), interference immunity 2005IEC 61000-2Electromagnetic compatibility (EMC), interference emission2005EN ISO 12100-1Safety of machinery2009DIN EN 1012-1Compressors and vacuum pumps – Safety requirements –2010Part 1: CompressorsDIN EN 894-1Safety of machinery – Ergonomic requirements for the design 2008of displays and control actuators – Part 1: General principlesDIN EN 894-2Safety of machinery – Ergonomic requirements for the design 2008of displays and control actuators – Part 2: DisplaysDIN EN 55014-1Electromagnetic compatibility – Requirements for household 2011appliances, electric tools and similar apparatus – Part 1:EmissionDIN EN 55014-2Electromagnetic compatibility – Requirements for household 2008appliances, electric tools and similar apparatus – Part 2:Immunity
Operating safety
30
nical documentation: director of the tech-
City
nical department at Brano a.s.
5. 05.05.2015
4. Hradec nad Moravicí
Date
Introduction
Signed by:
Director of Quality
TIREFIT kit
Copy and translation of the original declaration of conformity:
CE
EC declaration of conformity
in accordance with EC Directive
2006/42/EC on machinery, Annex II B
The equipment/machinery
Make:
Integrated kit
Type/model:
10-300-0015
Serial numbers:
Year of manufacture:
was developed, designed and manufactured in accordance with EC Directives
2006/42/EC on machinery and 2004/108/EC on electromagnetic compatibility (EMC)
as sole responsibility of
active Tools Europe GmbH
Otto-Hahn-Str. 72
32108 Bad Salzuflen
Germany
The following harmonised standards were applied:
Designation
Title
Edition
IEC 61000-1
Electromagnetic compatibility (EMC), interference immunity 2005
IEC 61000-2
Electromagnetic compatibility (EMC), interference emission
2005
EN ISO 12100-1
Safety of machinery
2009
DIN EN 1012-1
Compressors and vacuum pumps – Safety requirements –
2010
Part 1: Compressors
DIN EN 894-1
Safety of machinery – Ergonomic requirements for the design 2008
of displays and control actuators – Part 1: General principles
DIN EN 894-2
Safety of machinery – Ergonomic requirements for the design 2008
of displays and control actuators – Part 2: Displays
DIN EN 55014-1
Electromagnetic compatibility – Requirements for household 2011
appliances, electric tools and similar apparatus – Part 1:
Emission
DIN EN 55014-2
Electromagnetic compatibility – Requirements for household 2008
appliances, electric tools and similar apparatus – Part 2:
Immunity
Operating safety31The applicable safety and health protection requirements for the design and construction of machi-nery based on Annex I of the Directive on Machinery are complied technical documentation is availableIntroduction1 in the original versionThe operating instructions for the machinery/machine part are available1 in the language of the user's country: GermanIn the event of modifications made to the machinery/equipment after delivery that have not beencleared with active Tools Europe GmbH, this declaration loses its representative(s) for compilation of the technical documentation, CE commissioner(s)22.06.2015[Name of signatory][Stamp]DateSignatory and details of signatorySignatureConnecting equipment to the diagnostics con-Diagnostics connectionnection can lead to emissions monitoring infor-The diagnostics connection is used for connect-mation being reset, for example. This may leading diagnostic equipment at a qualified special-to the vehicle failing to meet the requirements ofist next emissions test during the main inspec-tion.G WARNINGIf you connect equipment to a diagnosticsconnection in the vehicle, it may affect theQualified specialist workshopoperation of vehicle systems. As a result, theA qualified specialist workshop has the neces-operating safety of the vehicle could be affec-sary special skills, tools and qualifications toted. There is a risk of an carry out any necessary work on yourOnly connect equipment to a diagnostics con-vehicle. This particularly applies to work rele-vant to in the vehicle, which is approved forAlways have the following work carried out at ayour vehicle by specialist workshop:G WARNINGR work relevant to safetyR service and maintenance workObjects in the driver's footwell may restrictR repair workthe clearance around the pedals or block adepressed pedal. This jeopardises the oper-R modifications, installations and conv
Operating safety
31
The applicable safety and health protection requirements for the design and construction of machi-
nery based on Annex I of the Directive on Machinery are complied with.
Complete technical documentation is available
Introduction
1 in the original version
The operating instructions for the machinery/machine part are available
1 in the language of the user's country: German
In the event of modifications made to the machinery/equipment after delivery that have not been
cleared with active Tools Europe GmbH, this declaration loses its validity.
Authorised representative(s) for compilation of the technical documentation, CE commissioner(s)
22.06.2015
[Name of signatory]
[Stamp]
Date
Signatory and details of signatory
Signature
Connecting equipment to the diagnostics con-
Diagnostics connection
nection can lead to emissions monitoring infor-
The diagnostics connection is used for connect-
mation being reset, for example. This may lead
ing diagnostic equipment at a qualified special-
to the vehicle failing to meet the requirements of
ist workshop.
the next emissions test during the main inspec-
tion.
G WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
Qualified specialist workshop
operation of vehicle systems. As a result, the
A qualified specialist workshop has the neces-
operating safety of the vehicle could be affec-
sary special skills, tools and qualifications to
ted. There is a risk of an accident.
correctly carry out any necessary work on your
Only connect equipment to a diagnostics con-
vehicle. This particularly applies to work rele-
vant to safety.
nection in the vehicle, which is approved for
Always have the following work carried out at a
your vehicle by Mercedes-Benz.
qualified specialist workshop:
G WARNING
R work relevant to safety
R service and maintenance work
Objects in the driver's footwell may restrict
R repair work
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
R modifications, installations and conversions
ating and road safety of the vehicle. There is a
R work on electronic components
risk of an accident.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
Vehicle registration
scribed in order to ensure that there is always
sufficient room for the pedals. Do not use
Mercedes-Benz may ask its Service Centres to
carry out technical inspections on certain vehi-
loose floormats and do not place several floor-
cles. The quality or safety of the vehicle is
mats on top of one another.
improved as a result of the inspection.
Mercedes-Benz can only inform you about vehi-
! If the engine is switched off and equipment
cle checks if it has your registration data.
on the diagnostics connection is used, the
starter battery may discharge.
Z
Data stored in the vehicle32It is possible that your vehicle has not yet beenData stored in the vehicleregistered in your name in the following cases:Information from electronic controlR if your vehicle was not purchased at anunitsIntroductionauthorised specialist dealerR if your vehicle has not yet been inspected at aYour vehicle is fitted with electronic controlMercedes-Benz Service Centreunits. Some of them are essential for ensuringIt is advisable to register your vehicle with athat your vehicle runs safely, while others assistMercedes-Benz Service with driving (driver assistance systems).Your vehicle also offers a range of comfort andInform Mercedes-Benz as soon as possibleentertainment functions, which are also enabledabout any change in address or vehicle owner-by means of electronic control . You can do this at a Mercedes-Benz Ser-vice Centre, for control units contain data storagesystems that can temporarily or permanentlysave technical information concerning the vehi-cle's condition, component stress and mainte-Correct usenance requirements, as well as technical eventsIf you remove any warning stickers, you or oth-and could fail to recognise certain information generally documents the con-Leave warning stickers in of a component, a module, a system or theObserve the following information when drivingsurroundings, for example:your vehicle:R operating states of system components (e.g.R the safety notes in this manualfill levels, battery status, tyre pressure)R the vehicle technical dataR status messages concerning the vehicle or itsindividual components (e.g. wheel rpm/R traffic rules and regulationsspeed, deceleration, lateral acceleration, indi-R laws and safety standards pertaining to motorcation of whether seat belts are fastened)vehiclesR malfunctions and defects in important systemcomponents (e.g. lights, brakes)R information on events leading to vehicle dam-Implied warrant
Data stored in the vehicle
32
It is possible that your vehicle has not yet been
Data stored in the vehicle
registered in your name in the following cases:
Information from electronic control
R if your vehicle was not purchased at an
units
Introduction
authorised specialist dealer
R if your vehicle has not yet been inspected at a
Your vehicle is fitted with electronic control
Mercedes-Benz Service Centre
units. Some of them are essential for ensuring
It is advisable to register your vehicle with a
that your vehicle runs safely, while others assist
Mercedes-Benz Service Centre.
you with driving (driver assistance systems).
Your vehicle also offers a range of comfort and
Inform Mercedes-Benz as soon as possible
entertainment functions, which are also enabled
about any change in address or vehicle owner-
by means of electronic control units.
ship. You can do this at a Mercedes-Benz Ser-
vice Centre, for example.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-
cle's condition, component stress and mainte-
Correct use
nance requirements, as well as technical events
If you remove any warning stickers, you or oth-
and faults.
ers could fail to recognise certain dangers.
This information generally documents the con-
Leave warning stickers in position.
dition of a component, a module, a system or the
Observe the following information when driving
surroundings, for example:
your vehicle:
R operating states of system components (e.g.
R the safety notes in this manual
fill levels, battery status, tyre pressure)
R the vehicle technical data
R status messages concerning the vehicle or its
individual components (e.g. wheel rpm/
R traffic rules and regulations
speed, deceleration, lateral acceleration, indi-
R laws and safety standards pertaining to motor
cation of whether seat belts are fastened)
vehicles
R malfunctions and defects in important system
components (e.g. lights, brakes)
R information on events leading to vehicle dam-
Implied warranty
age
! Observe the notes in this Owner's Manual
R system responses in special driving situations
regarding the correct operation of your vehi-
(e.g. airbag deployment, intervention of sta-
cle and possible damage to the vehicle. Dam-
bility control systems)
age to the vehicle which is caused by violation
R ambient conditions (e.g. temperature, rain
of these notes is not covered by the
sensor)
Mercedes-Benz implied warranty or the new
In addition to performing the actual control unit
or used-vehicle warranty.
function, this data is used by manufacturers to
detect and rectify faults and to optimise vehicle
functions. Most of this data is stored in volatile
QR code for rescue card
memory and processed only in the vehicle itself.
Only a small part of the data is stored in event or
The QR code is secured in the fuel filler flap and
fault memories.
on the opposite side on the B-pillar. In the event
When you use services, the technical data from
of an accident, rescue services can use the QR
the vehicle can be read out by service network
code to quickly find the appropriate rescue card
employees or third parties. Services can include
for your vehicle. The current rescue card con-
repair services, maintenance processes, war-
tains, in a compact form, the most important
ranty cases and quality assurance measures.
information about your vehicle, e.g. the routing
The data is read out via the legally prescribed
of the electric cables.
diagnostics connection in the vehicle. The rele-
You can find more information at
vant offices in the service network or third par-
ties collect, process and use the data. This data
documents the vehicle's technical states, is
Data stored in the vehicle33used to help in finding faults and improving qual-access to vehicle data. The type of further dataity and is sent to the manufacturer where nec-processing is determined by the provider of theessary. In addition, the manufacturer is subjectapp used. f Whether you can apply settings forto product liability. The manufacturer needsthis purpose, and if so, which ones, depends onIntroductiontechnical data from vehicles for this app and your smartphone's operating memories in the vehicle can be reset by aservice outlet during repair or service can incorporate data into the vehicle's com-Service providerfort and infotainment functions yourself as partof the selected network connectionThese include, for example:If your vehicle has a wireless network connec-R multimedia data such as music, films or pho-tion, data can be exchanged between your vehi-tos for playback in an integrated multimediacle and other systems. The wireless networksystemconnection is made possible by the vehicle'sR address book data for use in conjunction withown transmitter and receiver or by mobile endan integrated hands-free system or an inte-devices that you have brought into the vehiclegrated navigation system(e.g. smartphones). This wireless network con-R navigation destinations that have beennection enables online functions to be include online services and applications/R data about using internet servicesapps provided by the manufacturer or other pro-This data can be saved locally in the vehicle or on a device that you have connected tothe vehicle. If this data is saved in the vehicle,Manufacturer's own servicesyou can delete it at any time. This data is sent tothird parties only at your request, particularlyIn the case of the manufacturer's online serv-when you use online services in accordance withices, the manufacturer describes the functionsthe settings that you have a
Data stored in the vehicle
33
used to help in finding faults and improving qual-
access to vehicle data. The type of further data
ity and is sent to the manufacturer where nec-
processing is determined by the provider of the
essary. In addition, the manufacturer is subject
app used. f Whether you can apply settings for
to product liability. The manufacturer needs
this purpose, and if so, which ones, depends on
Introduction
technical data from vehicles for this purpose.
the app and your smartphone's operating sys-
tem.
Fault memories in the vehicle can be reset by a
service outlet during repair or service work.
You can incorporate data into the vehicle's com-
Service provider
fort and infotainment functions yourself as part
of the selected equipment.
Wireless network connection
These include, for example:
If your vehicle has a wireless network connec-
R multimedia data such as music, films or pho-
tion, data can be exchanged between your vehi-
tos for playback in an integrated multimedia
cle and other systems. The wireless network
system
connection is made possible by the vehicle's
R address book data for use in conjunction with
own transmitter and receiver or by mobile end
an integrated hands-free system or an inte-
devices that you have brought into the vehicle
grated navigation system
(e.g. smartphones). This wireless network con-
R navigation destinations that have been
nection enables online functions to be used.
entered
These include online services and applications/
R data about using internet services
apps provided by the manufacturer or other pro-
This data can be saved locally in the vehicle or is
viders.
located on a device that you have connected to
the vehicle. If this data is saved in the vehicle,
Manufacturer's own services
you can delete it at any time. This data is sent to
third parties only at your request, particularly
In the case of the manufacturer's online serv-
when you use online services in accordance with
ices, the manufacturer describes the functions
the settings that you have selected.
in a suitable place and the associated informa-
tion subject to data protection legislation. Per-
You can save and change comfort settings/
sonal data can be used in the provision of online
customisations in the vehicle at any time.
services. The data exchange for this takes place
Depending on the piece of equipment in ques-
via a secure connection, e.g. with the manufac-
tion, these can include:
turer's IT systems intended for the purpose. Col-
R settings for the seat and steering wheel posi-
lecting, processing and using personal data
tions
beyond the provision of services are permitted
R suspension and climate control settings
only on the basis of a statutory permit or decla-
ration of consent.
R customisations such as interior lighting
You can usually activate and deactivate the serv-
If your vehicle is equipped appropriately, you
ices and functions (some of which are subject to
can connect your smartphone or another mobile
charge). In many cases, this also applies to the
end device to the vehicle. You can control this by
vehicle's entire data connection. There are
means of the control elements integrated in the
exceptions to this; in particular, legally required
vehicle. The smartphone's picture and sound
functions and services such as the "eCall" traffic
can be output via the multimedia system. Spe-
emergency call system.
cific items of information are also sent to your
smartphone.
Services from third parties
Depending on the type of integration, this can
include:
If it is possible to use online services from other
R general vehicle information
providers, these services are the responsibility
R position data
of the provider in question and subject to that
provider's data protection conditions and terms
This allows the use of selected smartphone
of use. The manufacturer has no influence over
apps, such as navigation or music player apps.
the content exchanged here.
There is no additional interaction between the
smartphone and the vehicle, particularly active
Z
Copyright information34For this reason, please ask the service providerfor information about the type, extent and pur-pose of the collection and use of personal datawhen services are provided by third informationGeneral informationInformation on licences for free and open-source software used in your vehicle can befound on the data carrier in your vehicle docu-ment wallet and with updates on the followingwebsite:
Copyright information
34
For this reason, please ask the service provider
for information about the type, extent and pur-
pose of the collection and use of personal data
when services are provided by third parties.
Introduction
Copyright information
General information
Information on licences for free and open-
source software used in your vehicle can be
found on the data carrier in your vehicle docu-
ment wallet and with updates on the following
website:
opensource

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