Get Multimedia system Guide for Mercedes GLE SUV First Generation (2016-2019)

Operating system

303

G WARNING

General notes

Modifications to electronic components, their

The section on the multimedia system in this

software as well as wiring could affect their

manual describes the basic principles for oper-

function and/or the operation of other net-

ation. More information can be found in the Dig-

worked components. This could in particular

ital Owner's Manual.

also be the case for systems relevant to

safety. They might not function properly any-

more and/or jeopardise the operational

Important safety notes

safety of the vehicle. There is an increased

risk of an accident and injury.

G WARNING

Do not attempt to modify the wiring as well as

If you operate information and communica-

electronic components or their software.

tion equipment integrated in the vehicle when

Always have work on electrical and electronic

driving, you could be distracted from the traf-

Multimedia system

components carried out at a qualified special-

fic situation. This could also cause you to lose

ist workshop.

control of the vehicle. There is a risk of an

accident.

If you make any changes to the vehicle elec-

Only operate this equipment when the traffic

tronics, the general operating permit is ren-

dered invalid.

situation permits. If you cannot be sure of this,

stop the vehicle paying attention to road and

traffic conditions and operate the equipment

Function restrictions

with the vehicle stationary.

For safety reasons, some functions are restric-

You must observe the legal requirements for the

ted or unavailable while the vehicle is in motion.

country in which you are currently driving when

You will notice this, for example, because either

operating the multimedia system.

you will not be able to select certain menu items

The multimedia system calculates the route to

or a message will appear to this effect.

the destination without taking the following into

account, for example:

R traffic lights

Operating system

R stop and give way signs

R parking or stopping restrictions

Overview

R road narrowing

General notes

R other road and traffic rules and regulations

The multimedia system may give incorrect driv-

! Do not use the space in front of the display

ing recommendations if the actual road/traffic

for storage. Objects placed here could dam-

situation does not correspond with the digital

age the display or impair its function. Avoid

map data.

any direct contact with the display surface.

For example:

Pressure on the display surface may result in

impairments to the display, which could be

R a diverted route

irreversible.

R the road layout or the direction of a one-way

Wearing polarised sunglasses may impair your

street has been changed

ability to read the display.

For this reason, you must always observe road

The display has an automatic temperature-con-

and traffic rules and regulations during your

trolled switch-off feature. The brightness is

journey. Road and traffic rules and regulations

automatically reduced if the temperature is too

always have priority over multimedia system

high. If necessary, the display may temporarily

driving recommendations.

switch off completely.

Operating system

304

Cleaning instructions

Controller

The controller in the centre console lets you:

! Do not touch the display. The display has a

very sensitive high-gloss surface; there is a

R select menu items on the display

risk of scratching. If you have to clean the

R enter characters

screen, however, use a mild cleaning agent

R select a destination on the map

and a soft, lint-free cloth.

R save entries

The display must be switched off and have

The controller can be:

cooled down before you start cleaning. Do not

apply pressure to the display surface when

R turned 3

cleaning it, as this could cause irreversible dam-

R slid left or right 1

age to the display.

R slid forwards or back 4

R slid diagonally 2

Switching the multimedia system

R pressed briefly or pressed and held 7

on/off

Multimedia system

X Press the q control knob.

Back button

You can use the % button to exit a menu or to

Adjusting the volume

call up the main menu of the current operating

mode.

X Turn the q control knob.

X To exit the menu: briefly press the %

The volume changes:

button.

R for the currently set media source

The multimedia system changes to the next

R during a traffic announcement or navigation

higher menu level in the current operating

message

mode.

R in hands-free mode during an active call

X To call up the main menu: press the %

button for longer than two seconds.

Switching the sound on/off

The multimedia system changes to the main

menu of the current operating mode.

X Press the 8 button on the control panel.

If the audio output is switched off, the status

Favourites button

line will show the 8 symbol. If you switch

the media source or change the volume, the

You can store predefined functions using the

sound is automatically switched on.

g favourites button and call them up at the

i You will hear navigation messages even

press of a button ( Y page 304).

when the sound is muted.

Functions

Favourites

The multimedia system has the following func-

Calling up and exiting favourites

tions:

X To call up: press the g button on the con-

R Radio mode

troller.

R Media mode with media search

X Select a favourite, e.g. Vehicle .

R Sound systems

The favourites are displayed.

R Navigation system

X To exit: press the g button again.

COMAND Online: navigation using hard drive

Audio 20: navigation using SD memory card

R Communication functions

R Vehicle functions with system settings

R Favourites functions

Operating system

305

Adding favourites

traffic conditions and operate the equipment

with the vehicle stationary.

Adding predefined favourites

X Press the g button.

You must observe the legal requirements for the

country in which you are currently driving when

X COMAND Online: slide 6 the controller.

operating the navigation system.

X Audio 20: slide 5 or 6 the controller.

The menu bar is displayed.

General notes

X Select Reassign .

The categories are displayed.

Correct functioning of the navigation system

X Select a category.

depends, amongst other things, on GPS recep-

The favourites are displayed.

tion. In certain situations, GPS reception may be

impaired, there may be interference or there

X Select a favourite.

may be no reception at all, e.g. in tunnels or

X COMAND Online: to add the favourite to the

multi-storey car parks.

desired position, turn and press the control-

Multimedia system

Audio 20 is equipped with Garmin ® MAP PILOT

ler.

(see the manufacturer's operating instructions).

If a favourite has already been added at this

position, it will be overwritten.

The Garmin ® MAP PILOT operating instructions

are stored on the SD card as a PDF file. The SD

X Audio 20: to add the favourite to the desired

card box contains a quick guide.

position, turn, slide 5 or 6 and press the

controller.

The following descriptions apply to navigation

If a favourite has already been added at this

with COMAND Online. Further information can

position, it will be overwritten.

be found in the Digital Owner's Manual.

Adding your own favourites

Selecting a route type and route options

You can add climate control as a favourite, for

Multimedia system:

example.

X Select Navi QNavigation .

X Select Vehicle QVehicle settings .

The map displays the current vehicle position.

X Press and hold the g button until the

X Slide 6 the controller.

favourites are displayed.

X Select Options QRoute settings .

X Add a favourite to the desired position.

If a favourite has already been added at this

Notes for route types:

position, it will be overwritten.

R Eco route

R Dynamic route

Traffic reports on the route for the route guid-

Navigation mode

ance are taken into account (not available in

all countries).

Important safety notes

R Dynamic route only after request

G WARNING

You can decide whether or not current traffic

reports should be included in the route cal-

If you operate information and communica-

culation (not available in all countries).

tion equipment integrated in the vehicle when

R Calculate alternative routes

driving, you could be distracted from the traf-

Different routes are being calculated. In order

fic situation. This could also cause you to lose

to do so, instead of Start , select the menu

item Continue .

control of the vehicle. There is a risk of an

X To avoid/use route options: select Avoid

accident.

options .

Only operate this equipment when the traffic

situation permits. If you cannot be sure of this,

X Select a route option.

stop the vehicle paying attention to road and

Notes for route options:

R Use toll roads

Operating system

306

The route calculation includes roads which

You can map the route to the destination

require you to pay a usage fee (toll).

yourself with up to four intermediate destina-

R Use vignette roads (not available in all

tions.

countries)

R select travel guide destination (only available

for selected European countries)

The route calculation includes roads which

require you to pay a time-based fee (vignette).

R select destinations from Mercedes-Benz

A vignette allows temporary use of the route

Apps

network, e.g. 10 days or 1 year.

R select geo-coordinates

Entering an address

Calculating the route

Multimedia system:

Requirement: the address has been entered and

X Select Navi QNavigation .

is in the menu.

X Select Start or Continue .

The map displays the current vehicle position.

The route is calculated with the selected route

Multimedia system

X Slide 6 the controller.

X Select Destination QAddress entry .

type and the selected route options.

If route guidance has already been activated,

Enter an address, e.g. as follows:

a prompt will appear asking whether you wish

R town or postcode, street, house number

to end the current route guidance.

X Select Cancel current route guidance or

R country, town or postcode

Set as intermediate destination .

R town or postcode, centre

Cancel current route guidance cancels

R street, town or postcode, junction

X Select Town .

the current route guidance and starts route

calculation to the new destination.

The town in which the vehicle is currently

Set as intermediate destination adds

located (current vehicle position) is at the top.

the new destination in addition to the existing

Below this, you will see locations for which

destination and opens the intermediate des-

route guidance has already been carried out.

tinations list.

X Enter the town.

The G symbol: the location is contained on

the digital map multiple times.

Connecting a mobile phone (COMAND

X To switch to the list: slide 5 the control-

Online)

ler.

X Select the location.

Requirements

If available, the postcode is shown. If there

are different postcodes available for the loca-

For telephony via the Bluetooth ® interface, a

tion, the corresponding digits are displayed

with an X .

Bluetooth ® -capable mobile phone is required.

The mobile phone must support Hands-Free

X Enter the street and house number.

Profile 1.0 or above.

The address is in the menu.

Multimedia system:

Further options for destination entry:

X Select Vehicle QSystem set‐

R search for a keyword

tings QActivate Bluetooth .

The keyword search finds destinations using

X Activate Bluetooth ® O.

fragments of words.

Mobile phone:

R select the last destination

R select a contact

X Activate Bluetooth ® and, if necessary, Blue-

tooth ® visibility for other devices (see the

R select a POI

manufacturer's operating instructions).

You can search for a POI by location, name or

telephone number.

The Bluetooth ® device names for all of one man-

R select destination on the map

ufacturer's products might be identical. To

make it possible to clearly identify your mobile

R enter intermediate destination

Operating system

307

Connecting the mobile phone

phone, change the device name (see the man-

ufacturer's operating instructions).

Authorisation using Secure Simple Pairing:

If the mobile phone supports the PBAP (Phone

X Select the mobile phone.

Book Access Profile) and MAP (Message

A code is displayed in the multimedia system

Access Profile) Bluetooth ® profiles, the follow-

and on the mobile phone.

ing information will be transmitted after you

X If codes match: select Yes on the multimedia

connect:

system.

R Phone book

X Confirm the code on the mobile phone.

R Call lists

Depending on the mobile phone used, con-

firm the connection to the multimedia system

R Text messages and e-mails

and for the PBAP and MAP Bluetooth ® pro-

i Further information on suitable mobile

files. The prompt to confirm may take up to

phones can be found at:

two minutes to be displayed (see the manu-

facturer's operating instructions).

Multimedia system

X If the codes are different: select No on the

Searching for and authorising (connect-

multimedia system.

ing) a mobile phone

The process is cancelled.

Repeat authorisation.

Before using your mobile phone with the multi-

media system for the first time, you will need to

Authorisation by entering a passkey (passcode):

search for the phone and then authorise (con-

X Select the Bluetooth ® name of the mobile

nect) it. Depending on the mobile phone, author-

phone.

isation takes place by means of Secure Simple

The input menu for the passkey is displayed.

Pairing or by entering a passkey. The multimedia

X Choose a one to sixteen-digit number combi-

system automatically makes the procedure that

nation as a passkey.

is relevant for your mobile phone available. The

mobile phone is always connected automati-

X Enter the passkey on the multimedia system.

cally after authorisation. Further information on

X Press ¬ to confirm.

using a mobile phone with the multimedia sys-

X Enter and confirm the passkey on the mobile

tem (see the Digital Owner's Manual).

phone. Depending on the mobile phone used,

If the multimedia system does not detect your

confirm the connection to the multimedia sys-

mobile phone, this may be due to particular

tem and for the PBAP and MAP Bluetooth ®

security settings on your mobile phone (see the

profiles. The prompt to confirm may take up

manufacturer's operating instructions).

to two minutes to be displayed (see the man-

Only one mobile phone can be connected to the

ufacturer's operating instructions).

multimedia system at any one time.

i Mobile phones that are connected to the

Searching for a mobile phone

optionally available telephone module with

Multimedia system:

Bluetooth ® (SAP profile) are displayed sepa-

X Select Tel/ ®QConnect

rately in the device list. These are found below

device QSearch for phones QStart

the entry MB SAP module phones .

search .

The available mobile phones are displayed.

Symbols in the device list

Connecting a mobile phone (Audio 20)

Sym-

Explanation

Requirements

bol

For telephony via the Bluetooth ® interface, you

New mobile phone found, not yet

require at least one Bluetooth ® -capable mobile

authorised.

phone depending on use of one-telephone

mode or two-telephone mode. The mobile

Mobile phone is authorised, but is

phone must support Hands-Free Profile 1.0 or

not connected.

above.

Operating system

308

In two-telephone mode you can use all the

Multimedia system:

functions of the multimedia system with the

X Select Tel/ ®QConnect device QCon‐

main telephone. With the additional tele-

nect new device .

phone, you can receive incoming calls.

X Select Connect via vehicle .

Multimedia system:

X Select the mobile phone.

X Select Vehicle QSystem set‐

Connecting the mobile phone

tings QActivate Bluetooth .

X One-telephone mode: select Connect as

X Activate Bluetooth ® O.

new main phone .

Mobile phone:

X Two-telephone mode: select Connect as

additional phone when a mobile phone is

X Activate Bluetooth ® and, if necessary, Blue-

already connected.

tooth ® visibility for other devices (see the

X Authorisation using Secure Simple Pair-

manufacturer's operating instructions).

ing:

The Bluetooth ® device names for all of one man-

Multimedia system

A code is displayed in the multimedia system

ufacturer's products might be identical. To

and on the mobile phone.

make it possible to clearly identify your mobile

X Confirm the code on the mobile phone.

phone, change the device name (see the man-

Depending on the mobile phone used, con-

ufacturer's operating instructions).

firm the connection to the multimedia system

If the mobile phone supports the PBAP (Phone

and for the PBAP and MAP Bluetooth ® pro-

Book Access Profile) and MAP (Message

files. The prompt to confirm may take up to

Access Profile) Bluetooth ® profiles, the follow-

two minutes to be displayed (see the manu-

ing information is transmitted after you connect

facturer's operating instructions).

the main telephone:

X If the codes are different: select No on the

R Phone book

multimedia system.

R Call lists

The process is cancelled.

R Text messages and e-mails

Repeat authorisation.

i Further information on suitable mobile

X Authorisation by entering a passkey

phones can be found at:

(passcode): enter any one- to sixteen-digit

number sequence which you have chosen

yourself.

Searching for and authorising (connect-

X Press ¬ to confirm.

ing) a mobile phone

X Enter and confirm the passkey on the mobile

Before using your mobile phone with the multi-

phone. Depending on the mobile phone used,

media system for the first time, you will need to

confirm the connection to the multimedia sys-

search for the phone and then authorise (con-

tem and for the PBAP and MAP Bluetooth ®

nect) it. Depending on the mobile phone, author-

profiles. The prompt to confirm may take up

isation takes place by means of Secure Simple

to two minutes to be displayed (see the man-

Pairing or by entering a passkey. The multimedia

ufacturer's operating instructions).

system automatically makes the procedure that

is relevant for your mobile phone available. The

mobile phone is always connected automati-

cally after authorisation. Further information on

using a mobile phone with the multimedia sys-

tem (see the Digital Owner's Manual).

If the multimedia system does not detect your

mobile phone, this may be due to particular

security settings on your mobile phone (see the

manufacturer's operating instructions).

Searching for a mobile phone

Operating system

309

Symbols in the device manager

Installing the module

The symbols are shown in colour depending on

their use.

Symbol

Explanation

Mobile phone connected to the

multimedia system

SAP telephone is connected to the

multimedia system

Main telephone with full range of

functions

SAP telephone

X Slide module ; into bracket : until it audi-

Multimedia system

bly engages.

Additional telephone for incoming

calls in two-telephone mode

Connecting the module via a USB cable

(COMAND Online)

Telephone module with Bluetooth ®

(SAP profile)

Introduction

The module can be used as a permanently instal-

led telephone with its own SIM card

( Y page 310) or in conjunction with a mobile

phone ( Y page 310).

If you wish to use the module in conjunction with

your mobile telephone, the mobile phone must

support the Bluetooth ® SAP profile (SIM Access

Profile).

Mounting the module in the stowage compart-

The following functions are available using the

ment of the centre console

module:

X Insert USB cable : into the module.

R hands-free mode

X Slide the module into the bracket until it audi-

R data modem mode ( Y page 311)

bly engages.

R sending and receiving text messages

X Connect the USB cable to the USB port.

( Y page 311)

R access to the phone book of the mobile phone

Activating and connecting the module

(if supported by the mobile phone)

( Y page 311)

R charging a mobile phone via the USB port

( Y page 311)

i The module is not available in all vehicles,

depending on the equipment.

Operating system

310

Connecting the mobile phone

Multimedia system:

X Select Tel/ ®.

General notes

X Module: install ( Y page 309).

Before using your mobile phone with the module

X Press and hold button ;.

and the multimedia system for the first time, you

X As soon as indicator lamp : starts flashing

will need to search for the phone and then

yellow, release the button.

authorise it.

The indicator lamp continues to flash yellow.

Requirements

COMAND Online:

The mobile phone can be authorised and con-

X Select Connect device QConnect MB

nected to the module if:

SAP module QStart search .

R the module is installed ( Y page 309) and acti-

The module is searched for and connected.

X To authorise a mobile phone: select Start

vated in the multimedia system

search and follow the instructions of the mul-

( Y page 309)

Multimedia system

R no SIM card is inserted in the module

timedia system. Further information on

authorising and connecting mobile phones

R the mobile phone has no active Bluetooth ®

( Y page 307).

connection to another device

R the mobile phone supports the Bluetooth ®

Audio 20:

SAP profile (SIM Access Profile)

X Select Connect device QConnect MB

SAP module QConnect via vehicle .

Depending on the type of mobile phone, differ-

ent settings must be changed on the mobile

The telephone module is automatically con-

phone (see the manufacturer's operating

nected.

instructions).

You can now connect a mobile phone to the

R Bluetooth ® must be activated on the mobile

telephone module.

phone and must be made visible to other devi-

Further information on authorising and con-

ces

necting mobile phones ( Y page 307).

R The Bluetooth ® SIM Access Profile of the

mobile phone must be activated

SIM card mode

Authorising and connecting a mobile

Inserting a SIM card

phone

COMAND Online:

X Select Connect device QSearch for

phones QSAP phone QStart

search QMB SAP module phones .

Audio 20:

X Select Connect device QConnect new

device QSAP phone .

Multimedia system:

X Select the mobile phone.

X Enter and confirm any 16-digit PIN.

X With the contact surface facing down, insert

X Enter and confirm the same PIN on the mobile

SIM card : into the SIM card slot until it

phone.

engages.

X Where necessary, enter the SIM card PIN into

After a SIM card is inserted in the module, a

the multimedia system and confirm.

Bluetooth ® connection with another mobile

i Please observe the messages in the mobile

phone is no longer possible. Any existing

phone. If necessary, you will be asked to con-

Bluetooth ® connection is ended upon SIM

firm further profile requests.

card insertion.

Operating system

311

Switching between mobile phones

Transferring the phone book

If you have authorised more than one mobile

In order to use the phone book of the mobile

phone on the module, you can switch between

phone via the multimedia system, the phone

the individual phones.

book must be transferred using the module.

X Select the mobile phone in the device man-

The transfer of data may take up to ten minutes.

ager.

Transmission occurs automatically after a Blue-

X Confirm the connection request; see the man-

tooth ® connection is automatically established.

ufacturer's operating instructions.

X Where necessary, enter the SIM card PIN into

Text messages

the multimedia system and confirm.

Requirements

Data modem mode

The module is connected with the mobile phone

( Y page 310) or is being used in the SIM card

X Connect the mobile phone to the module

mode ( Y page 310).

Multimedia system

( Y page 310).

Activating/deactivating text message

X Insert the SIM card into the SIM card slot on

downloading from the mobile phone

the module ( Y page 310).

Dial number

Function

X Before connecting for the first time, enable

the module for Internet access and select the

00080

Text message down-

mobile phone network provider in the multi-

loading is deactiva-

media system (see the Digital Owner's Man-

ted.

ual).

Use as a data modem is automatically activa-

00081

Text message down-

ted.

loading is activated.

X Activate/deactivate data roaming (see the

Digital Owner's Manual).

For further information on receiving text mes-

sages when using the telephone module (see

For further information on data modem mode

the Digital Owner's Manual).

without telephony with COMAND Online (see

the Digital Owner's Manual).

Charging a mobile phone

Settings

Storing/deleting the SIM card PIN

COMAND Online:

X Select Connect device QMB SAP module

phones .

X Highlight the mobile phone.

X To select G: navigate to the right.

X Activate O or deactivate ª Store PIN .

Audio 20:

X Select Connect device .

X Slide cover ; on the module in the direction

X Select Z in the line of the desired mobile

of the arrow and remove it.

phone.

X Connect the mobile phone via a USB data

X Activate O or deactivate ª Store PIN .

cable to USB port :.

Operating system

312

X Insert the SD card into the SD card slot until

Media mode

the SD card engages. The side with the con-

General notes

tacts must face downwards.

If you wish to play external media sources, the

Removing an SD card

appropriate media mode must already be turned

X Press the SD card.

on. Further information on media mode; see the

The SD card is ejected.

Digital Owner's Manual.

X Remove the SD card.

The following external media sources can be

used:

Connecting USB devices

R Apple ® devices (e.g. iPhone ® )

R USB devices (e.g. USB stick, MP3 player)

( Y page 312)

R CD

Multimedia system

R DVD (COMAND Online)

R SD cards

R via devices connected by Bluetooth ®

i Information on the single CD/DVD drive or

DVD changer; see the Digital Owner's Man-

ual.

Selecting using the device list

X Connect the USB device to the USB port.

There are two USB ports in the stowage space

Multimedia system:

under the armrest.

X Select Media QDevices .

X Select the media source ( Y page 312).

The available media sources will be shown.

The # dot indicates the current setting.

CD/DVD drive and AUX jacks (Rear Seat

X Select the media source.

Entertainment System)

Playable files are played back.

Inserting/removing an SD card

Important safety notes

G WARNING

SD cards are small parts. They can be swal-

lowed and cause choking. This poses an

increased risk of injury or even fatal injury.

Keep the SD card out of the reach of children.

If a SD card is swallowed, seek medical atten-

tion immediately.

: Disc slot

; AUX, right-hand (R) jack for audio signal

! If you are no longer using the SD card, you

(red)

should remove it and store it outside the vehi-

= AUX, left-hand (L) jack for audio signal

cle. High temperatures can damage the card.

(white)

? AUX, video (V) jack (yellow)

Inserting an SD card

A Disc eject button

The SD card slot is located on the control panel.

The AUX jacks shown are characterised as the

AUX drive. Identical jacks can be found on the

Operating system

313

right-hand side of the rear-compartment

screens (AUX display).

Multimedia system

Multimedia system for Your Mercedes GLE SUV First Generation (2016-2019)

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