Get MBUX Voice Assistant -> Operation Guide for Mercedes GLE SUV Fourth Generation (2020-2026)

Notes on operating safety

For your own safety, always observe the following

points when operating mobile communications

equipment and especially your voice control sys-

tem:

Observe the legal requirements for the coun-

try in which you are driving.

If you use the voice control system in an emer-

gency your voice can change and your tele-

phone call, e.g. an emergency call, can

thereby be delayed.

Familiarise yourself with the voice control sys-

tem functions before starting the journey.

The voice control system does not replace

the Owner's Manual.

The answers from the voice control system do

not provide the complete scope of informa-

tion contained in the Owner's Manual. The

voice control system also does not give

detailed warning or damage information.

Therefore read the Owner's Manual so that

you are fully informed about the functions and

the safe operation of the vehicle.

Operation

Function of the MBUX Voice Assistant

You can watch an animation on this topic via the

following link:

Using the MBUX Voice Assistant, vehicle func-

tions and various areas of the MBUX multimedia

system can be operated by voice input, e.g. Navi-

gation or Telephone. The MBUX Voice Assistant is

operational about half a minute aer switching on

the vehicle and can be operated from all seats

(depending on the special equipment).

Conducting a dialogue

Requirements

Voice activation is activated in the multimedia

system (/ page 476).

For corrections during output, the

Voice

barge-in

option must be activated in the multi-

media system (/ page 476).

Starting a dialogue

Say Hey Mercedes to activate the MBUX

Voice Assistant.

Press the £ button on the multifunction

steering wheel.

A wave appears in the MBUX multimedia sys-

tem. The dialogue can be started.

For the dialogue with the MBUX Voice Assistant,

you can use complete sentences of colloquial lan-

guage as voice commands. Voice activation can

also be combined directly with a voice command,

e.g. Hey Mercedes, how warm is it outside?

Interrupting the dialogue

During the dialogue say Pause.

The dialogue is interrupted.

Say Hey Mercedes to continue the dialogue.

Correcting an entry

During the dialogue say Correction.

Interrupt the system's voice output.

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Changing dialogue level

During the dialogue, say Back.

The MBUX Voice Assistant jumps back to the

previous dialogue step.

During the dialogue, say From the beginning

again.

The MBUX Voice Assistant jumps to the high-

est dialogue level.

Navigating in the selection list

If a voice command does not achieve a clear

result, a selection list is shown.

Say the line number or the content to select

an entry or to have further details shown.

Say Next page or Previous page to browse

the selection list.

Calling up help

For information about the MBUX Voice Assis-

tant: say Hey Mercedes, what can you do?

Current application: say Help.

You will receive suggestions and information

about operation of MBUX Voice Assistant for

the current application.

Specic function: call up the voice command

for the required function, for example with

Hey Mercedes, I need help with the radio.

Digital Owner's Manual: say Show me the

Owner's Manual.

The full extent of the Digital Owner's Manual is

available on the media display when the vehi-

cle is stationary.

Overview of the operable functions of the MBUX

Voice Assistant

You can use the MBUX Voice Assistant to operate

the following functions depending on the vehicle

equipment:

Telephone

Text message and e-mail

Navigation

Radio and media

Vehicle functions

Online functions

Full functionality of the voice control system is

only available for you with activation of online

voice control (/ page 476).

Information on the language setting

You can change the language of the MBUX Voice

Assistant via the system language settings

(/ page 512). If the set system language is not

supported by the MBUX Voice Assistant, English

will be selected.

Setting functions of MBUX Voice Assistant using

the multimedia system

Multimedia system:

Settings

System

Voice assistant

Switching voice activation of MBUX Voice Assis-

tant on or o

Select Hey Mercedes.

When the function is active, the Hey

Mercedes voice command can activate the

dialogue.

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Switching direct commands on or o

Select Z.

Activate or deactivate the function.

If the function is active, some commands can

be used without Hey Mercedes, for example

Next track.

Switching voice activation for individual seats on

or o

Select Z.

Switch the function for the desired seats on or

o.

Switching voice interruption on or o

Select Further settings.

Select Voice barge-in.

If the function is active, a command can be

interjected during voice output of the system.

Switching proactivity on or o

Select Further settings.

Select the desired situation, e.g. Activate

your profile

or Don't forget your phone.

When the function is active, the voice assis-

tant proactively provides information in spe-

cic situations.

Activating or deactivating online voice control

Online voice control is activated at the fac-

tory.

Select Online recognition.

Activate or deactivate the function.

If the function is activated and a Mercedes me

user account is linked to the vehicle, addi-

tional results are available through the provi-

sion of external information, e.g. information

on POIs. By clicking the symbol in the wave,

more information about the online voice con-

trol can be displayed.

Activating or deactivating contacts for online use

Select Contact upload for online recognition.

When the function is active, contacts will be

found more easily and accurately using voice

input.

Using MBUX Voice Assistant eectively

Notes on optimum use of the MBUX Voice Assis-

tant

The MBUX Voice Assistant is operational half a

minute aer switching on the vehicle and can

be operated from all seats, depending on the

equipment installed. The system recognises

from which seat the command was spoken

and performs actions according to the seat

position.

When a dialogue is ended, the MBUX Voice

Assistant continues to be active for as long as

the wave is displayed in the multimedia sys-

tem. You can say another voice command

without saying Hey Mercedes.

Using the direct command Change language

to English, the system language can be

changed to English without Hey Mercedes.

Direct commands must be activated for this.

If a user prole has been stored and is active,

the MBUX Voice Assistant can make sugges-

tions based on the habits of the user. If the

voice commands are not clear, the system

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MBUX Voice Assistant -> Operation for Your Mercedes GLE SUV Fourth Generation (2020-2026)

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