2020-2026 Mercedes GLE SUV Quick start and Tips -> Help in the event of a breakdown User Manual
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Quick start and Tips -> Help in the event of a breakdown for Your Mercedes GLE SUV Fourth Generation (2020-2026)

Requirements
R
The fuel tank is suciently full.
%
Please note that if the tank ll level is too low,
it can result in function restrictions during
auxiliary heating operation.
#
Set the desired temperature using the w
button.
#
Press button 1.
The red or blue indicator lamp on button
1
will light up or go out.
Indicator lamp colours:
R
Blue: stationary ventilation is switched on.
R
Red: the stationary heater is switched on.
R
Yellow: the departure time has been preselec-
ted.
The stationary heater/ventilation will switch o
automatically aer 50 minutes.
Help in the event of a breakdown
Activating/deactivating the hazard warning lights
#
Press button 1.
The hazard warning lights will switch on automati-
cally if:
R
the airbag has been deployed.
Quick start and Tips
55
F167 0057 02
R
the vehicle is braked heavily from a speed of
more than 70 km/h to a standstill.
When you pull away again, the hazard warning
light system will switch o automatically at
approximately 10 km/h. You can also switch o
the hazard warning light system using button
1.
When the turn signal indicator is activated, the
hazard warning lights will be interrupted.
Removing the re extinguisher
&
WARNING Risk of accident due to an
incorrectly secured re extinguisher in the
driver's footwell
A re extinguisher may impede pedal travel or
block a depressed pedal.
This jeopardises the operating and road safety
of the vehicle.
The re extinguisher can be ung around and
injure the driver or other vehicle occupants.
#
Always store and secure the re extin-
guisher in the bracket.
#
Do not remove the re extinguisher while
driving.
#
Pull the tab 1 upwards.
#
Fold tab 1 down.
#
Remove re extinguisher 2.
Removing the safety vest
There is a high-visibility waistcoat compartment
on the door shelves of all doors for storing a high-
visibility waistcoat.
#
To remove: pull out safety vest bag 1 by loop
2.
#
Open the safety vest bag 1 and pull out the
safety vest.
#
Replace: Fold up the safety vest, roll it up and
place it in the safety vest 1.
56
Quick start and Tips
F167 0057 02
#
Slide the safety vest bag 1 along the lower
edge of the armrest into the safety vest com-
partment. Ensure that the loop
2 hangs out
so that it is easy to reach.
%
Remove the packaging lm before sliding it
into the safety vest compartment for a new
safety vest. Otherwise, it may cause uninten-
tional slipping or make removing dicult.
Observe the legal requirements in the individ-
ual countries.
1
Maximum number of washes
2
Maximum wash temperature
3
Do not bleach
4
Do not iron
5
Do not tumble dry
6
Do not dry clean
7
Class 2 safety vest
The requirements dened by the legal standard
are only fullled if the safety vest is the correct
size and is fully closed.
Replace the safety vest in the following cases:
R
The reective strips are damaged or dirty
R
The maximum permissible number of washes
is exceeded
R
The uorescence property decreases, e.g. due
to permanent exposure to sunlight.
Dispose of the safety vest in an environmentally
friendly way:
R
Please contact your local waste disposal com-
pany.
Removing the warning triangle (not plug-in hybrid)
Vehicles with two rows of seats
#
Remove the warning triangle 1.
Quick start and Tips
57
F167 0057 02
Vehicles with three rows of seats
#
Remove the warning triangle 1.
Removing the warning triangle (plug-in hybrid)
#
The warning triangle is located in the load
compartment on the right behind the service
ap 1.
First-aid kit (so sided) overview
Depending on the vehicle equipment, the rst-aid
kit (so sided) may be located in the following pla-
ces in the vehicle:
R
The rst-aid kit (so sided)
1 is in the stow-
age net on the le or right side of the load
compartment.
58
Quick start and Tips
F167 0057 02
R
Plug-in hybrid: The rst-aid kit (so sided) is in
the door stowage compartment of the driver's
door. (/ page 46)
QR code for rescue card
QR codes are attached in the fuel ller ap and on
the opposite side on the B-pillar. In the event of
an accident, rescue services can use the QR code
to quickly nd the appropriate rescue card for
your vehicle. The current rescue card contains the
most important information about your vehicle
(e.g. the routing of the electric lines) in compact
form.
Further information can be obtained at
www.
Starting assistance and charging the 12‑V‑battery
Prepare starting assistance/charging process
#
Use the electric parking brake to secure the
vehicle.
#
Shi the transmission to position j.
#
Switch o the vehicle and all electrical con-
sumers.
#
Open the bonnet.
#
Slide protective cover 1 of positive contact
2 on jump-start connection point in the
direction of the arrow.
Starting assistance
#
Connect the positive contact of your own vehi-
cle to the jump lead.
#
Connect the positive terminal of the donor
battery to the jump lead.
#
On the assisting vehicle, let the engine run at
idling speed.
#
Connect the negative terminal of the donor
battery to the jump lead.
#
Connect the jump lead to your vehicle's earth
point 3.
#
Start the engine of your own vehicle.
#
Let the engines run for several minutes.
#
Before disconnecting the jump lead, switch on
an electrical consumer in your own vehicle,
e.g. the rear window heater or the lighting.
When starting assistance has nished:
#
Disconnect the jump lead from your vehicle's
earth point 3.
#
Release the jump lead from the negative ter-
minal of the second battery.
Quick start and Tips
59
F167 0057 02
#
Release the jump lead from the positive con-
tact of your vehicle.
#
Release the jump lead from the positive termi-
nal of the second battery.
#
Close the protective cover 1 over the posi-
tive contact
2.
Plug-in hybrid: if your vehicle has been started
with starting assistance, it may not be possible to
use the electric drive for approximately
30 minutes.
Further information can be obtained at a qualied
specialist workshop.
Charging the 12 V battery
#
Connect the positive contact 2 of your own
vehicle to the charging cable.
#
Connect the positive terminal of the charger
to the charging cable.
#
Connect the negative terminal of the charger
to the charging cable.
#
Connect the charging cable to your vehicle's
earth point 3.
#
Start the charging process.
When the charging process is complete:
#
Disconnect the charging cable from your vehi-
cle's earth point 3.
#
Release the charging cable from the negative
terminal of the charger.
#
Release the charging cable from the positive
contact of your own vehicle.
#
Release the charging cable from the positive
terminal of the charger.
#
Close the protective cover 1 over the posi-
tive contact
2.
60
Quick start and Tips
F167 0057 02
Notes on electrical fuses
&
WARNING Risk of accident and injury due
to overloaded lines
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a re.
#
Always replace faulty fuses with speci-
ed new fuses containing the correct
amperage.
*
NOTE Damage due to incorrect fuses
Using incorrect fuses can result in damage to
electrical components or systems or their
functions being considerably restricted.
#
Use only fuses approved for Mercedes-
Benz with the respective specied fuse
rating.
Blown fuses must be replaced with fuses of the
same rating, which you can recognise by the col-
our and the label. The fuse ratings and further
information to be observed can be found in the
fuse assignment diagram.
Fuse assignment diagram: on the fuse box in the
load compartment (/ page 680).
*
NOTE Damage or malfunctions caused by
moisture
Moisture may cause damage to the electrical
system or cause it to malfunction.
#
When the fuse box is open, make sure
that no moisture can enter the fuse box.
#
When closing the fuse box, make sure
that the seal of the lid is positioned cor-
rectly on the fuse box.
If the newly inserted fuse also blows, have the
cause traced and rectied at a qualied specialist
workshop.
Ensure the following before replacing a fuse:
R
The vehicle is secured against rolling away.
R
All electrical consumers are switched o.
R
The vehicle is switched o.
The electrical fuses are located in various fuse
boxes:
R
Fuse box in the engine compartment on the
le-hand side of the vehicle, when viewed in
the direction of travel (/ page 679)
R
Fuse box on the driver's side of the cockpit
(/ page 679)
R
Fuse box in the front passenger footwell
(/ page 680)
R
Fuse box in the load compartment on the
right-hand side of the vehicle, when viewed in
the direction of travel (/ page 680)
Notes on at tyres
&
WARNING Risk of accident due to a at
tyre
A at tyre severely aects the driving charac-
teristics as well as steering and braking.
tyres that do not feature run-at characteris-
tics:
#
Do not drive on with a at tyre.
Quick start and Tips
61
F167 0057 02
#
Change the at tyre immediately with an
emergency spare wheel or spare wheel.
Alternatively, consult a qualied special-
ist workshop.
Run-at tyres:
#
Observe the information and warning
notes on MOExtended tyres (run-at
tyres).
In the event of a at tyre, the following options are
available depending on your vehicle's equipment:
R
Vehicles with MOExtended tyres: it is possible
to continue the journey for a short period of
time. Make sure you observe the notes on
MOExtended tyres (run-at tyres)
(/ page 657).
R
Vehicles with a TIREFIT kit: you can seal the
tyre so that it is possible to continue the jour-
ney for a short period of time. To do this, use
the TIREFIT kit (/ page 660).
R
(/ page 593)
Vehicles with Mercedes me
connect: you can make a call for breakdown
assistance via the overhead control panel in
the case of a breakdown .
R
All vehicles: change the wheel (/ page 690).
%
(/ page 695)The emergency spare wheel is
only available in certain countries.
Overview of the tyre-change tool kit
With the exception of some country-specic var-
iants, vehicles are not equipped with a tyre-
change tool kit. For more information on which
tyre-changing tools are required and approved for
performing a wheel change on your vehicle, con-
sult a qualied specialist workshop.
Required tyre-changing tool kits may include,
forexample:
R
Jack
R
Chock
R
Wheel wrench
%
The jack weighs approximately 3.4 kg.
The maximum load capacity of the jack can
be found on the sticker axed to the jack.
The jack is maintenance-free. In the event of
a malfunction, please contact a qualied spe-
cialist workshop.
The tyre-change tool kit 1 is located under the
load compartment oor.
%
Depending on the model, the tyre-change tool
kit may be located in other positions under
the load compartment oor.
The tyre-change tool kit includes the following:
R
Jack
R
Wheel wrench
R
Wheel studs
62
Quick start and Tips
F167 0057 02
R
Where applicable, extension piece for wheel
studs (depending on vehicle version)
R
Folding chock
R
Ratchet ring spanner
Plug-in hybrid
The tyre-change tool kit is located in breakdown
bag 1.
Depending on the version, the breakdown bag is
located in the load compartment.
%
When stowing the breakdown bag, ensure
that it is adequately secured.
Storage location of the TIREFIT kit (not plug-in
hybrid)
The TIREFIT kit is located under the load compart-
ment oor.
Vehicles with two rows of seats
1
Tyre sealant bottle
2
Tyre ination compressor
Vehicles with three rows of seats
1
Tyre sealant bottle
2
Tyre ination compressor
Depending on the vehicle version, the TIREFIT kit
may also be located in other places under the
load compartment oor.
%
You can nd information on the power cate-
gory (LK) and/or electrical data on the back
of the tyre ination compressor:
R
LK3 – 12 V/20 A, 240 W, 1 kg
Quick start and Tips
63
F167 0057 02
At a distance of approximately 1 m to the tyre
ination compressor and approximately 1.6 m
above the ground, the following sound pres-
sure levels apply:
R
Emission sound pressure level L
PA
84 dB(A)
R
Sound power level L
WA
92 dB(A)
The tyre ination compressor is maintenance-
free. If there is a malfunction, please contact
a qualied specialist workshop.
Storage location of the TIREFIT Kit (plug-in hybrid)
TIREFIT kit 1 is located on the le-hand side of
the load compartment. Observe the loading
guidelines in the vehicle Owner's Manual.
%
You can nd information on the power cate-
gory (LK) and/or electrical data on the back
of the tyre ination compressor:
R
LK2 – 12 V/15 A, 180 W, 0.8 kg
At a distance of approximately 1 m to the tyre
ination compressor and approximately 1.6 m
above the ground, the following sound pres-
sure levels apply:
R
Emission sound pressure level L
PA
83 dB
(A)
R
Sound power level L
WA
91 dB (A)
The tyre ination compressor is maintenance-
free. If there is a malfunction, please contact
a qualied specialist workshop.
Towing away the vehicle with both axles on the
ground
#
Observe the notes on the permitted towing
methods (/ page 671).
#
Plug-in hybrid: observe the notes on the per-
mitted towing methods (/ page 672).
#
Make sure that the battery is connected and
charged.
A discharged battery has the following eects:
R
the vehicle cannot be switched on
R
the electric parking brake cannot be released
or applied
R
The transmission cannot be shied to position
i or j
%
If the transmission cannot be shied to posi-
tion i, or the multifunction display in the
instrument cluster does not show anything,
the vehicle must be transported away
(/ page 674). A towing vehicle with liing
equipment is required for vehicle transporta-
tion.
64
Quick start and Tips
F167 0057 02
*
NOTE Damage due to towing away at
excessively high speeds or over long dis-
tances
The drivetrain could be damaged when towing
at excessively high speeds or over long distan-
ces.
#
A towing speed of 50 km/h must not be
exceeded.
#
A towing distance of 50 km must not be
exceeded.
&
WARNING Risk of accident when towing a
vehicle which is too heavy
If the vehicle to be tow-started or towed away
is heavier than the permissible gross mass of
your vehicle, the following situations can
occur:
R
the towing eye may become detached.
R
the vehicle/trailer combination may
swerve or overturn.
#
Before tow-starting or towing away,
check if the vehicle to be tow-started or
towed away exceeds the permissible
gross mass.
#
Information on the permissible gross mass of
the vehicle can be found on the vehicle identi-
cation plate (/ page 825).
#
Do not open the driver's door or front
passenger door as the transmission could oth-
erwise shi to position j automatically.
#
Fit the towing eye (/ page 677).
#
Fasten the towing device.
*
NOTE Damage due to incorrect connec-
tion of the tow bar
#
Only connect the tow rope or tow bar to
the towing eyes.
%
You can also attach the tow bar to the trailer
hitch.
#
Deactivate the automatic locking mechanism
(/ page 159).
#
Do not activate the HOLD function.
#
Deactivate tow-away protection
(/ page 177).
#
Deactivate Active Brake Assist (/ page 391).
#
Shi the transmission to position i
(/ page 308) .
#
Release the electric parking brake.
&
WARNING Risk of accident due to limited
safety-related functions during the towing
process
Safety-related functions are limited or no lon-
ger available in the following situations:
R
the vehicle is switched o.
R
the brake system or power steering system
is malfunctioning.
R
the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towed away, signicantly
more eort may be required to steer and
brake than is normally required.
#
Use a tow bar.
Quick start and Tips
65
F167 0057 02
#
Make sure that the steering wheel can
move freely before towing the vehicle
away.
*
NOTE Damage due to excessive tractive
power
If you pull away sharply, the tractive power
may be too high and the vehicles could be
damaged.
#
Pull away slowly and smoothly.
Expert tips
Additional functions of buttons
▌Opening and closing the windows using the air-
recirculation button (convenience closing/open-
ing)
When air-recirculation mode is activated, the side
windows close automatically, for example, before
entering a tunnel. When the air-recirculation mode
is deactivated, the side windows move back to
their original position.
&
WARNING Risk of entrapment due to not
paying attention during convenience clos-
ing
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof.
#
When the convenience closing feature is
operating, monitor the entire closing
process and make sure that no body
parts are in the closing area.
&
WARNING Risk of entrapment due to not
paying attention during convenience clos-
ing
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side windows.
#
When the convenience closing feature is
operating, monitor the entire closing
process and make sure that no body
parts are in the closing area.
#
To close the windows: press and hold the
g button until the windows start to move.
The windows close and air-recirculation mode
switches on.
&
WARNING Risk of entrapment from the
convenience opening feature
During convenience opening parts of the body
could be drawn in or become trapped
between the side window and window frame.
#
When opening, make sure that nobody is
touching the side windows.
#
If someone becomes trapped, immedi-
ately press the W button in the door
to open the side windows.
The side windows stop.
#
To continue closing the side windows,
pull on the W button.
#
To reopen closed windows: press and hold the
g button until the windows start to move.
The windows move back to their original posi-
tion and air-recirculation mode switches o.
66
Quick start and Tips
F167 0057 02

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