2002-2010 Porsche Cayenne SUV Maintenance and Car Care -> Car care instructions User Manual
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Maintenance and Car Care -> Car care instructions for Your Porsche Cayenne SUV First Generation (2002-2010)

282 Maintenance, Car Care
Car care instructions
Regular, skilled care helps to maintain the value of
your Porsche and can be a precondition for the
upholding of claims under the vehicle guarantee
and warranty.
You can obtain suitable care products at your
Porsche partner, individually or as a complete set.
f Follow the instructions for use on the
packaging of care products.
f Keep care products out of reach of children.
f If necessary, dispose of these fluids properly.
To ensure that the vehicle’s condition is expertly
checked and that the warranty remains valid for
the full period, every Porsche partner will inspect
the level of care of the car and record the results
in writing. For this purpose, the Porsche partner
will issue a Condition Report and also certify this
in the “Guarantee and Maintenance” booklet under
“Long-life Guarantee Condition Report”.
High-pressure cleaning units
Warning!
High-pressure cleaning units can damage
the following components:
– Tyres,
– Logos, emblems,
– Painted surfaces,
– Widened wings,
– Lock and latch of the removable towing attach-
ment,
– Seals of the electrically retractable ball hitch,
– Generator, valve covers,
– ParkAssist sensors.
f Please observe the operating instructions from
the unit manufacturer.
f Always cover the lid of the brake fluid reservoir
prior to cleaning. Never point the cleaning jet
directly at the lid.
f When cleaning with a flat-jet nozzle or a so-
called “dirt blaster”, maintain a minimum
distance of 50 cm (20 inches).
f Never use high-pressure cleaning units with a
round-jet nozzle.
A high-pressure cleaning unit with round nozzle
will damage your vehicle. The tyres are partic-
ularly susceptible to damage.
f Do not point the cleaning jet directly at any of
the aforementioned components.
Care of door lock
f To prevent the door lock from freezing during
the cold season, cover the lock barrel with a
suitable adhesive tape during washing.
If the lock freezes nevertheless, use an ordinary
de-icer.
In many cases, a well warmed key can help.
Never use excessive force.
Maintenance, Car Care 283
Washing
The best protection for the vehicle from the
damaging effects of the environment is frequent
washing and preservation.
The longer road salt, road dust, industrial dust,
insect remains, bird excrement, and tree exuda-
tions (e.g. resin, pollen), etc. are allowed to
remain on the bodywork, the more serious is their
harmful effect.
Pay attention to the following points in order to
ensure that the vehicle is washed thoroughly
without damaging the paintwork:
f The underside of the vehicle should also be
thoroughly washed at the end of the gritting
season at the latest.
f Wash your vehicle only at sites provided for
this purpose to prevent soot, grease, oil and
heavy metals from entering the environment.
f Dark colours are slightly more susceptible to
scratching and require particularly careful
paint care.
Dark paints make even the smallest surface
blemishes (scratches) more conspicuous than
lighter colours.
f Do not wash your Porsche in direct sunlight or
when its body is hot.
f When washing by hand, use a car shampoo,
plenty of water, and a soft sponge or washing
brush.
We recommend Porsche car shampoo.
f Begin washing the vehicle by thoroughly
wetting the paintwork and rinsing the heavy
dirt off.
f After washing the vehicle, rinse it thoroughly
with water and leather it dry.
Do not use the same leather to rub down as
you use for cleaning the windscreen and
windows.
Warning!
Risk of accident! Reduced or uneven braking
action may be caused by wet brakes.
f After washing the vehicle, test the brakes and
briefly brake the discs dry.
When doing so, make sure that following traffic
is not affected.
Cleaning in car washes
Optional add-on parts or parts which project
beyond the contours of the vehicle may be
damaged by design features of car washes.
The following parts are particularly susceptible to
damage:
– Windscreen wipers and rear wiper (always
switch them off – wiper switch in position 0 –
to prevent them wiping unintentionally in inter-
mittent or sensor operation)
– Door mirrors (always fold in)
– Roof Transport System (always remove
completely)
– Spoiler
– Wheels (the wider the rim and the lower the
tyre height, the greater the risk of damage)
f Please consult the operator before using
automatic car washes.
f Wash and leather by hand all points not
reached by a car wash, such as door and lid
seams or door sills.
284 Maintenance, Car Care
Paint care
In order to protect the paint of your vehicle in the
best possible way against mechanical and
chemical damage, you should
– preserve it regularly,
– polish it if necessary,
– remove spots and stains, and
– repair paint damage as soon as possible.
General information
f Never rub a dusty vehicle with a dry cloth,
because the grains of dirt will damage the
paintwork.
f Do not treat matt-painted components with
preservatives or polishes, otherwise the matt
effect will be lost.
Preservation
The paint surface becomes dull over time due to
weathering.
f Preserve paint regularly.
f Apply paint preservative after washing the
vehicle and polish it smooth to preserve the
paintwork.
This keeps the paint shiny and elastic. Dirt is
prevented from adhering to the paint surface and
industrial dust is prevented from penetrating the
paint.
Polishing
Only when the original polish can no longer be
obtained using preservatives should paint polish
be used to clean the paint.
We recommend Porsche paint polish.
Removing spots and stains
f Remove tar spatters, traces of oil, insects etc.
as soon as possible with an insect remover, as
they discolour the paint if left to work on it over
time.
f Carefully wash the treated areas again.
Repairing minor paint damage
f Have minor paint damage (cracks, scratches
or stone damage) repaired immediately
before corrosion begins.
Consult a qualified specialist workshop. We
recommend that you use a Porsche partner for
this work since these are staffed with trained
personnel and have the necessary parts and
tools.
If traces of corrosion have already formed, these
must be thoroughly removed. An anti-corrosion
primer is then applied at these locations, followed
by top coat paint.
Paint data can be found on the vehicle data bank.
f For information on the location of vehicle data
bank:
Please observe the chapter “DATA BANK” on
Page 361.
Cleaning the engine compartment
Caution!
Risk of damage, e.g. to the generator,
painted surfaces, and the valve covers.
f Never use high-pressure cleaners with a round-
jet nozzle.
f Always observe a minimum distance of 50 cm
(20 inches).
f Always cover the lid of the brake fluid reservoir
prior to cleaning with a high-pressure cleaner.
Never point the cleaning jet directly at the lid.
f Do not point the cleaning jet directly at any of
the aforementioned components.
Note on operation
If the vehicle is driven off-road frequently and after
driving on salted or gritted roads:
f Clean the engine compartment regularly.
Maintenance, Car Care 285
Cleaning windows
f Clean all windows regularly, inside and out,
with window cleaner.
We recommend the Porsche window cleaner.
f Make sure not to damage the TV antennas in
the side windows when cleaning.
f Do not use the same leather for painted
surfaces and for drying the windows.
Preservative residues could reduce transpar-
ency.
f Remove insect residues with insect remover.
Note
The front side windows feature a water-repellent
(hydrophobic) coating which prevents soiling of
the windows.
This coating is subject to natural wear and can be
renewed.
f Consult a qualified specialist workshop. We
recommend that you use a Porsche partner for
this work since these are staffed with trained
personnel and have the necessary parts and
tools.
Care of windscreen wiper blades
Wiper blades that are in perfect condition are vital
for a clear view.
f Replace the wiper blades twice per year
(before and after the cold season) or if wiper
performance deteriorates or the blades are
damaged.
f For information on changing wiper blades:
Please observe the chapter “WIPER BLADES”
on Page 276.
f Periodically clean the wiper blades with
window cleaner, especially after the vehicle
has been washed in a car wash.
We recommend the Porsche window cleaner.
In the event of heavy soiling (e.g. insect
residue), the blades can be cleaned with a
sponge or a cloth.
If the wiper blades rub or squeak, this may have
the following causes:
– If the vehicle is washed in an automatic car
wash, wax residues may adhere to the
windscreen. These wax residues can be
removed only by using window cleaner concen-
trate.
f Please observe the chapter “ADDING WASHER
FLUID” on Page 274.
Please contact your Porsche partner for further
information.
– The wiper blades may be damaged or worn.
f Replace damaged wiper blades as soon as
possible.
Repairing the underbody protection
The underside of the vehicle is lastingly protected
against chemical and mechanical effects.
Damage to the protective coating while driving
cannot be ruled out.
f For this reason, have the vehicle underside
checked and repaired at regular intervals by a
qualified specialist workshop.
Warning!
Risk of fire in the area of the exhaust system.
f Do not apply additional undersealing or rust
protection agent on or near the exhaust
manifolds, exhaust pipes, catalytic converters
or heat shields.
The protective material could overheat and
ignite while you are driving.
286 Maintenance, Car Care
Cleaning headlights, lights, interior and
exterior plastic parts, adhesive films
Observe the following points:
f Use only clean water and a little dishwashing
detergent or interior window cleaner to clean
headlights, lights, plastic parts and surfaces.
Use a soft sponge or a soft, lint-free cloth.
Note
An interior window cleaner can also be used to
clean plastic surfaces (observe cleaning instruc-
tions on the container!).
We recommend the Porsche interior window
cleaner.
f Gently wipe the surface without applying too
much pressure.
f Do not clean when dry.
f Never use other chemical cleaners or
solvents.
f Rinse cleaned surfaces with clear water.
Light alloy wheels
Metal particles (such as brass or copper in brake
dust) must not remain too long on a light alloy
wheel.
Contact corrosion can cause pitting.
Note
Cleaners with an oxide-removing effect or wrong
pH value, as are commonly used for other metals,
as well as mechanical tools and products, will
damage the oxide layer and are therefore unsuit-
able.
f Use only cleaners for light alloy wheels
(pH value 9.5). Products with the wrong
pH value can destroy the protective layer
on the wheels.
We recommend Porsche cleaner for light alloy
rims.
f If possible, wash the wheels every two weeks
with a sponge or washing brush. Where there
is road salt, grit or industrial dust, weekly
cleaning is necessary.
f Every three months, after cleaning, grease the
wheels with car wax or an acid-free grease
(e.g. Vaseline).
Rub the grease in well with a soft cloth.
f For information on cleaning the light alloy
wheels in car washes:
Please observe the chapter “CLEANING IN CAR
WASHES” on Page 283.
Warning!
Danger of accident if cleaning agents
(e.g. wheel cleaning agents) come into
contact with the brake discs. The resulting
film on the brake discs can impair braking
performance.
f Make sure that no cleaning agent comes into
contact with the brake discs.
f If cleaning agent has come into contact with
the brake discs, thoroughly clean the brake
discs with a strong jet of water.
f Paying attention to any road users behind you,
dry the brake discs by applying the brakes.
Stainless steel exhaust tailpipes
Stainless steel exhaust tailpipes can discolour due
to soiling, strong heat, and combustion residues.
The original polish can be achieved again using
commercially available metal polishing paste or
metal polish.
Maintenance, Car Care 287
Cleaning door, roof, lid and window seals
Caution!
The lubricant coating on the inner door seals
may be damaged by unsuitable cleaning and
care agents.
f Do not use any chemical cleaning agents or
solvents.
f Do not use any care agents.
f Wash dirt (e.g. abrasion, dust, road salts) from
all seals regularly using warm soapy water.
f When there is a frost hazard, protect the outer
door seals and the lid seals against freezing
into place with a suitable care product.
Leather care
The natural surface markings of leather,
e.g. creases, healed scars, insect sting marks,
structural differences and slight variations in
shade and grain add to the attractiveness of the
high-quality natural leather product.
Observe the following care instructions:
Caution!
The leather will be damaged by the use of
unsuitable cleaning and care agents and by
inappropriate treatment.
f Do not use caustic cleaners or hard cleaning
objects!
f Perforated leather must under no circum-
stances get wet on its reverse side.
f All types of leather should be cleaned regularly
to remove fine dust using a soft, damp, white
woollen cloth or a commercially available
microfibre cloth.
f Remove heavy contamination with a leather
cleaner.
Please always follow the instructions for use
given on the containers.
We recommend the Porsche leather care
product.
f Treat cleaned leather only with a leather care
liquid.
We recommend the Porsche leather care
product.
Cleaning carpet, floor mats
f Use a vacuum cleaner or a brush (not too soft)
for cleaning.
f Remove heavy dirt and stains with a stain
remover.
We recommend Porsche stain remover.
To protect carpets, the Porsche range of accesso-
ries includes mats of the correct size with the
appropriate fastenings.
Warning!
Risk of accident.
f Do not obstruct the pedal travel with floor
mats.
Secure floor mats properly – do not place
them loosely on the floor.
288 Maintenance, Car Care
Cleaning airbag covers
Danger!
There is a danger of severe or fatal injuries if
operation of the airbag system is impaired by
improper cleaning work.
f Do not make any modifications whatsoever on
individual components such as the padded
covers of the steering wheel, the front seats,
the roof pillars and the roofliners.
f Let your Porsche partner clean these compo-
nents.
Cleaning fabric linings
f Fabric linings on pillars, roofliner and sun
blinds etc. must be treated only using suitable
cleaning agents or a suitable dry foam and a
soft brush.
Alcantara care
Do not use a leather care product to clean
Alcantara.
For regular care it is sufficient to clean the cover
with a soft brush.
Heavy abrasion or rubbing when cleaning causes
a lasting change in the surface.
Cleaning when lightly soiled
f Wet a soft cloth with water or a neutral soap
solution and wipe off the dirt.
Cleaning when heavily soiled
f Wet a soft cloth with lukewarm water or
thinned white spirit and dab the dirt from the
outside in.
Cleaning the seat belts
f Use mild detergent to clean soiled belts.
f When drying, avoid direct sunlight.
f Only use suitable cleaning agents.
f Do not dye or bleach the belts.
The belt fabric could be weakened, thus
affecting safety.
Laying up your Porsche
If you wish to keep your Porsche off the road for a
lengthy period, we recommend that you contact
your Porsche partner.
They will be glad to advise you about the neces-
sary measures, e.g. corrosion prevention, care,
maintenance and storage.
Further important information on “Laying up your
Porsche” can be found in other chapters.
f Please observe the chapter “BATTERY” on
Page 332.
f To lock the vehicle when the battery is discon-
nected:
f Please observe the chapter “NOT ALL VEHICLE
DOORS ARE LOCKED” on Page 28.

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