2011-2017 Porsche Cayenne SUV Maintenance and Car Care -> Car Care Instructions User Manual
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Maintenance and Car Care -> Car Care Instructions for Your Porsche Cayenne SUV Second Generation (2011-2017)

Maintenance and Car Care 255
Car Care Instructions
f Please see the chapter “EXERCISE EXTREME
CAUTION WHEN WORKING ON YOUR VEHICLE”
on page 239.
Regular and correct care helps to maintain
the value of your car and is also a
precondition for the New Vehicle Warranty
and the Anti Corrosion Warranty.
Your authorized Porsche dealer has specially
developed car-care products from the
Porsche program available either singly or
as complete car-care sets. They will be
pleased to help you select suitable products.
Whether you use Porsche products or other
commercially available cleaning agents first
make sure of their correct application.
A Porsche that is well-cared for can look like new
for years. It all depends on the amount of care the
owner is willing to give the car.
Cleaning agents may be hazardous to your health.
Most chemical cleaners are concentrates which
require dilution. High concentrations might cause
problems ranging from irritation to serious injury.
f Keep cleaning agents out of reach from
children.
f Observe all caution labels.
f Always read directions on the container before
using any product. These directions may
contain information necessary to avoid
personal injury.
f Do not use fuel, kerosene, naphtha, nail polish
remover or other volatile cleaning fluids. They
may be toxic, flammable or hazardous in other
ways. Only use spot removing fluids in a well
vented area.
f Do not clean the underside of chassis,
fenders, wheel covers, etc., without protecting
your hands and arms as you may cut yourself
on sharp-edged metal parts.
Risk of damage to the vehicle or property from
cleaning agents.
f Observe all caution labels.
High-pressure cleaning equipment,
steam cleaners
Risk of damage as a result of using high-pressure
cleaning equipment, steam cleaners or similar.
High-pressure cleaning equipment, steam
cleaners or similar can damage the following
components:
– Tires,
– Logos, emblems,
– Painted surfaces
– Wheel arch extensions,
– Alternator, valve covers,
– ParkAssist sensors,
– Radar sensor for adaptive cruise control,
– Rearview camera.
f Always read the operating instructions
provided by the equipment manufacturer.
f Always cover the lid of the brake fluid reservoir
prior to cleaning. Never point the cleaning jet
directly at the lid.
f When cleaning with a flat-jet nozzle or
a so-called “dirt blaster”, maintain a minimum
distance of 21 in. (50 cm).
f Never use high-pressure cleaning equipment,
steam cleaners, etc. with a round-jet nozzle.
High-pressure cleaning equipment with a round
nozzle will damage your vehicle. The tires are
particularly susceptible to damage.
f Do not point the cleaning jet directly at any
of the aforementioned components.
Chemical Cleaners
WARNING
h
NOTICE
NOTICE
256 Maintenance and Car Care
Decorative film
Risk of damage due to separation of the
decorative film when using high-pressure cleaning
equipment, steam cleaners or similar cleaning
equipment.
f Do not use high-pressure cleaning equipment,
steam cleaners, etc. to clean decorative films.
Care of door lock
f To prevent the door lock from freezing during
the cold season, cover the lock barrel with
suitable adhesive tape while washing the
vehicle.
If the lock still freezes, use an ordinary de-icer.
In many cases, a well warmed key can help.
Never use excessive force.
Car washing
The best protection for the vehicle from the
damaging effects of the environment is frequent
washing and preservation.
The longer road salt, road dust, industrial dust,
insect remains, bird excrement, and tree
exudations (e.g. resin, pollen), etc. are allowed to
remain on the bodywork, the more harmful their
effect.
Observe the following points in order to ensure
that the vehicle is washed thoroughly without
damaging the paintwork:
f The underside of the vehicle should also be
thoroughly washed at the end of the gritting
season at the latest.
f Wash your vehicle only at sites provided for
this purpose to prevent soot, grease, oil and
heavy metals from entering the environment.
f Dark colors are slightly more susceptible to
scratching and require particularly careful
paint care.
Dark paints make even the smallest surface
blemishes (scratches) more conspicuous than
lighter colors.
f Do not wash your Porsche in direct sunlight or
when its body is hot.
f When washing by hand, use a car shampoo,
plenty of water, and a soft sponge or washing
brush.
We recommend Porsche car shampoo.
f Start washing the vehicle by thoroughly
wetting the paintwork and rinsing the heavy
dirt off.
f After washing the vehicle, rinse it thoroughly
with water and rub it dry with chamois-leather.
Do not use the same chamois for rubbing dry
as you use for cleaning the windshield and
windows.
Reduced or uneven braking action may be caused
by wet brakes.
f After washing the vehicle, test the brakes and
steering and briefly brake the disks dry.
When doing so, make sure that vehicles
traveling behind you are not affected.
Cleaning in car washes
Optional add-on parts or parts that project beyond
the contours of the vehicle may be damaged by
design features of car washes.
The following parts are particularly at risk:
– Windshield wipers and rear wiper (always
switch them off – wiper stalk in position 0 –
to prevent them wiping unintentionally in
intermittent or sensor operation).
– Door mirrors (always fold in).
– External antenna (always unscrew).
– Roof transport system (always remove
completely).
– Spoiler.
– Wheels (the wider the rim and the lower the tire
height, the greater the risk of damage).
f Please consult the operator before using
automatic car washes.
f All parts not reached by a car wash, such as
door and lid seams or door sills, must be
washed and polished by hand.
Information
Automatic car washes spray water at odd angles
and high pressures, which are not seen in normal
driving. Therefore, water can sometimes find its
way into the passengers compartment during or
shortly after the car wash.
NOTICE
Wet Brakes
WARNING
h
Maintenance and Car Care 257
Paint care
In order to protect the paintwork on your vehicle in
the best possible way against mechanical and
chemical damage, you should:
– Preserve it regularly,
– Polish it if necessary,
– Remove spots and stains,
– Repair damaged paintwork.
General Notes
f Never rub a dusty vehicle with a dry cloth,
because the grains of dirt will damage the
paintwork.
f Do not treat matt-painted components with
preservatives or polishes as these remove the
matt effect.
Preservation
The paint surface becomes dull over time due to
weathering.
f Preserve paint regularly.
f Apply paint preservative after washing the
vehicle and polish it smooth to preserve the
paintwork.
This keeps the paint shiny and elastic. Dirt is
prevented from adhering to the paint surface and
industrial dust is prevented from penetrating the
paint.
Polishing
Only when the original shine can no longer be
obtained using preservatives should paint polish
be used to clean the paint.
We recommend Porsche paint polish.
Removing spots and stains
f Remove tar spatters, traces of oil, insects etc.
as soon as possible using an insect remover,
as they discolor the paint if left to work on it
over time.
f Wash the treated areas carefully afterwards.
Repairing minor paint damage
f Have minor paint damage (cracks, scratches
or stone damage) repaired immediately by
your authorized Porsche dealer before
corrosion begins.
If traces of corrosion have already formed, these
must be thoroughly removed. An anti-corrosion
primer must then be applied to these spots,
followed by top-coat paint.
Paint data can be found on the vehicle data
carrier.
f Please see the chapter “VEHICLE DATA BANK”
on page 307.
Cleaning the engine compartment
Risk of damage, e.g. to the alternator, electrical
components and plug connections, painted
surfaces and valve covers.
f Never use high-pressure cleaners with
a round-jet nozzle.
f Always observe a minimum distance of 21 in.
(50 cm).
f Always cover the lid of the brake fluid reservoir
prior to cleaning with a high-pressure cleaner.
Never point the cleaning jet directly at the lid.
f Do not point the cleaning jet directly at any of
the aforementioned components.
Cleaning windows
f Clean all windows regularly, inside and out,
with Porsche window cleaner.
f Make sure not to damage the heating filaments
of the rear window and the TV antenna of the
side window when cleaning.
f Do not use the same chamois for painted
surfaces and for drying the windows.
Preservative residues could reduce
transparency.
f Remove insect residues with insect remover.
Information
The front side windows have a water-repellent
(hydrophobic) coating, which prevents soiling of
the windows.
This coating is subject to natural wear and can
be renewed.
f Please contact your authorized Porsche
dealer.
NOTICE
258 Maintenance and Car Care
Care of windshield wiper blades
Windshield wiper blades that are in perfect
condition are vital for a clear view.
f Please see the chapter “WIPER BLADES” on
page 248.
f Have the wiper blades replaced twice per year
(before and after the cold season) or if wiper
performance deteriorates or the blades are
damaged.
f Clean the wiper blades with window cleaner at
regular intervals, especially after washing the
vehicle in a car wash.
We recommend Porsche window cleaner.
If wiper blades are very dirty (e.g. covered with
insect remains), they can be cleaned with
a sponge or cloth.
If the wiper blades rub or squeak, this may be due
to the following:
– If the vehicle is washed in an automatic car
wash, wax residues may adhere to the
windshield. These wax residues can be
removed only by using window cleaner
concentrate.
f Please see the chapter “WASHER FLUID” on
page 246.
Contact your authorized Porsche dealer for more
information.
– The wiper blades may be damaged or worn.
f Have damaged or worn wiper blades replaced
immediately.
Repairing the underbody protection
The underside of your car is durably protected
against chemical and mechanical influences.
As it is not possible to exclude the risk of damage
to this protective coating in day to day driving, it
is advisable to have the underside of the car
inspected at certain intervals - preferably before
the start of winter and again in spring - and the
undercoating restored as necessary.
Your authorized Porsche dealer is familiar with the
bodyseal treatment procedures and has the
necessary equipment for applying factory
approved materials. We recommend that you
entrust them with such work and inspections.
Unlike conventional spray oils, undercoating and
rust-proofing compounds based on bitumen or
wax do not attack the sound-proofing materials
applied at the factory.
The exhaust system becomes very hot when the
engine is running. Flammable material close to the
exhaust system could ignite. Additional
undercoating or rust protection agents on or near
the exhaust system can become too hot when
driving and ignite.
f Do not apply additional undercoating or rust-
proofing on or near the exhaust manifold,
exhaust pipes, catalytic converters or heat
shields. During driving the substance used for
undercoating could overheat and ignite.
f Before applying fresh underseal, carefully
remove deposits or dirt and grease. Once it
has dried, the new undercoating compound
forms a tough protective coating which
provides efficient rust-proofing of the floor
panels and components.
f Always apply a fresh coating of suitable
preservative to unprotect areas after cleaning
the underside of the body, the transmission,
the engine or carrying out repairs to under-
body, engine or transmission components.
Effective rust-proofing is particularly important
during the cold weather season. If your car is
driven frequently in areas where salt has been
spread on the roads, the whole engine
compartment should be cleaned thoroughly after
the winter to prevent salt from causing any lasting
damage. A full under-body wash should also be
performed at the same time.
Cleaning headlights, lights, interior
and exterior plastic components,
adhesive films, radar sensor for adaptive
cruise control and rearview camera
Observe the following points:
f Use only clean water and a little dishwashing
liquid or interior window cleaner to clean
headlights, lights, plastic components and
surfaces.
Use a soft sponge or a soft, lint-free cloth.
Information
An interior window cleaner can also be used to
clean plastic surfaces (always read the cleaning
instructions on the container!).
We recommend Porsche interior window cleaner.
f Gently wipe the surface without applying too
much pressure.
f Do not clean when dry.
f Never use other chemical cleaners or
solvents.
f Rinse cleaned surfaces with clear water.
Exhaust System Fire
Risk
WARNING
h
Maintenance and Car Care 259
Alloy wheels
Metal particles (e.g. brass or copper in brake
dust) must not remain too long on alloy wheels.
Contact corrosion can cause pitting.
Information
Cleaners with an oxide-removing effect or wrong
pH value, as are commonly used for other metals,
as well as mechanical tools and products,
will damage the oxide layer and are therefore
unsuitable.
f Use only cleaners for alloy wheels (pH
value 9.5). Products with the wrong pH
value can destroy the protective layer on
the wheels.
We recommend Porsche cleaner for alloy rims.
f If possible, wash the wheels every two weeks
with a sponge or washing brush. If the wheels
are exposed to road salt, grit or industrial dust,
weekly cleaning is necessary.
f Every three months, after cleaning, grease the
wheels with car wax or an acid-free grease
(e.g. Vaseline).
Rub the grease in well with a soft cloth.
f Please see the chapter “CLEANING IN CAR
WASHES” on page 256.
If cleaning agents (e.g. wheel cleaning agents)
come into contact with the brake disks, the
resulting film on the brake disks can impair
braking performance.
f Make sure that no cleaning agent comes into
contact with the brake disks.
f If cleaning agent has come into contact with
the brake disks, clean the brake disks
thoroughly with a strong jet of water.
f Paying attention to any road users behind you,
dry the brake disks by applying the brakes.
Stainless steel tailpipes
Stainless steel tailpipes can discolor due to
soiling, strong heat and combustion residues.
The original shine can be achieved again using
commercially available metal lustre paste or
metal polish.
Cleaning door, roof, lid and window seals
The lubricant coating on the inner door seals may
be damaged by unsuitable cleaning and care
agents.
f Do not use any chemical cleaning agents or
solvents.
f Do not use any preservative agents.
f Wash dirt (e.g. abrasion, dust, road salts) from
all seals regularly using warm soapy water.
f If there is a risk of frost, protect the outer door
seals and lid seals against freezing into place
with a suitable care product.
Leather care
The natural surface markings of leather,
e.g. creases, healed scars, insect sting marks,
structural differences and slight variations in
shade and grain add to the attractiveness of the
high-quality natural leather product.
Observe the following care instructions:
The leather will be damaged by the use of
unsuitable cleaning and care agents and by
inappropriate treatment.
f Do not use caustic cleaners or hard cleaning
objects!
f Perforated leather must under no
circumstances get wet on its reverse side.
f Clean all types of leather regularly to remove
fine dust using a soft, damp, white woollen
cloth or a commercially available microfibre
cloth.
f Remove heavy contamination with a leather
cleaner.
Always read the instructions for use given on
the containers.
We recommend Porsche leather care liquid.
f Treat cleaned leather only with a leather care
product.
We recommend Porsche leather care product.
Cleaning Agents on
Brake Disks
WARNING
h
NOTICE
NOTICE
260 Maintenance and Car Care
Cleaning carpet, floor mats
f Use a vacuum cleaner or a brush (not too soft)
for cleaning.
f Heavy dirt and stains can be removed with
a stain remover.
We recommend Porsche stain remover.
To protect carpets, the Porsche range of
accessories includes mats of the correct size and
with the appropriate fastening.
Improperly secured floor mats can obstruct pedal
travel.
f Always check the movement of the pedals
before driving and make sure that they are not
obstructed by a floor mat or any other object.
f Secure the floor mat to prevent it from sliding
into positions that could interfere with the safe
operation of your vehicle – do not lay them
loosely in the vehicle.
Your authorized Porsche dealer will be glad to
offer you floor mats of correct size including a
securing possibility.
Cleaning airbag covers
Incorrect modifications may damage the airbag
system. The airbag may not deploy properly in the
event of an accident.
f Do not make any modifications whatsoever to
individual components, such as the padded
covers on the steering wheel, the underside of
the instrument panel, front seats, roof pillars,
roof liners and the rear interior trim panels
around the seat backrest.
f Have your authorized Porsche dealer to clean
these components.
Cleaning fabric linings
f Fabric linings on pillars, roofliner and sun
visors, etc. must be cleaned only using
suitable cleaning agents or a suitable dry
foam and a soft brush.
Alcantara care
f Do not use leather care products to clean
Alcantara.
For regular care, it is sufficient to clean the
cover with a soft brush.
Strong abrasion or rubbing when cleaning will
produce a lasting change to the surface.
Cleaning when lightly soiled
f Wet a soft cloth with water or a neutral soap
solution and wipe off the dirt.
Cleaning when heavily soiled
f Wet a soft cloth with lukewarm water or
thinned white spirit and dab the dirt from the
outside in.
Cleaning the safety belts
f Use mild detergent to clean soiled belts.
f When drying, avoid direct sunlight.
f Only use suitable cleaning agents.
f Do not tint or bleach the belts.
The belt fabric could be weakened,
thus affecting safety.
Laying up your Porsche
If you wish to keep your Porsche off the road for
a lengthy period, we recommend that you contact
your authorized Porsche dealer.
They will be glad to advise you about the
necessary measures, e.g. corrosion prevention,
care, maintenance and storage.
Further important information on laying up your
Porsche can be found in other sections.
f Please see the chapter “BATTERY” on
page 290.
f To lock the vehicle when the battery is
disconnected:
Please see the chapter “NOT ALL VEHICLE
DOORS ARE LOCKED” on page 33.
Obstructed Pedals
WARNING
h
Vehicle Interior
Modifications
DANGER
h

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