2011-2017 Porsche Cayenne SUV Opening and Locking -> Malfunctions When Opening and Locking User Manual
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Opening and Locking -> Malfunctions When Opening and Locking for Your Porsche Cayenne SUV Second Generation (2011-2017)

32 Opening and Locking
3. Actuate the unlocking handle (arrow).
4. Open the engine compartment fully.
Closing
1. Lower lid and let it fall into the lock.
If necessary, push the lid closed with the
palm of your hand in the area of the lock.
2. Check that the lid has engaged correctly in
the lock.
When the vehicle is in motion, a message will
appear on the multi-purpose display of the
instrument panel if the lid is not closed properly.
Malfunctions When Opening
and Locking
Emergency operation of tailgate
If the tailgate cannot be opened with the car key
(e.g. if the remote control battery is dead),
the emergency operation must be performed:
1. Unlock and open the driver’s door with the
emergency key.
2. Switch on the ignition within 10 seconds to
prevent the alarm system from triggering.
3. Press the central locking button on the front
or rear center console.
The tailgate is now unlocked and can be
opened with the unlocking handle.
For information on the emergency key:
f Please see the chapter “EMERGENCY KEY” on
page 19.
Only one door is unlocked
On the multi-purpose display of the instrument
panel, you can set different variants for locking
and unlocking the doors and tailgate. You can
open all doors irrespective of the selected setting.
f Press button on the key twice within
2 seconds.
The vehicle cannot be locked or unlocked
The remote control of the key may
– not function correctly due to radio waves
(also radio contact between remote control
and vehicle in the case of Porsche
Entry & Drive),
– fail due to a fault,
– fail due to a flat key battery.
The vehicle cannot be locked
This is recognizable by the fact that the
emergency flasher doesn’t flash and there is no
locking noise.
Lock the vehicle with the emergency key in the
door lock:
1. Insert the emergency key into the slot under
the door handle and remove the cover of
the lock.
2. Lock the driver’s door with the emergency key
in the door lock.
Opening and Locking 33
For information on the emergency key:
f Please see the chapter “EMERGENCY KEY” on
page 19.
If the central locking system is defective,
operating the lock cylinder in the driver’s door will
lock all functioning locking elements of the central
locking system.
For information on locking the doors by means
of the emergency operation:
f Please see the chapter “NOT ALL VEHICLE
DOORS ARE LOCKED” on page 33.
f Have faults in the central locking system
repaired at an authorized Porsche dealer.
The vehicle cannot be unlocked
Unlock the driver’s door with the emergency key in
the door lock:
1. Insert the emergency key into the slot under
the door handle and remove the cover of the
lock.
2. Unlock and open the driver’s door with the
emergency key.
3. Switch on the ignition within 10 seconds to
prevent the alarm system from triggering.
For information on the emergency key:
f Please see the chapter “EMERGENCY KEY” on
page 19.
Not all vehicle doors are locked
The central locking system has failed. The doors
must be locked using the emergency locking
procedure.
1. Open the passenger’s door.
2. Turn the lock outward using the emergency
key.
3. Repeat procedure at the rear doors.
4. Close all doors.
5. Insert the emergency key into the slot under
the door handle and remove the cover of
the lock.
6. Lock the driver’s door with the emergency key
in the door lock.
The doors can be opened from inside by pulling
the door opener.
For information on the emergency key:
f Please see the chapter “EMERGENCY KEY” on
page 19.

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