2024-2026 Renault Symbioz 4 Door Practical advice -> Breakdown recovery User Manual
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Practical advice -> Breakdown recovery for Your Renault Symbioz 4 Door First Generation (2024-2026)

BREAKDOWN RECOVERY  
Towing: breakdown  
Before towing, set the gearbox to  
the neutral position (Nposition for  
vehicles equipped with an automat-  
ic gearbox) then, for E-Tech Full Hy-  
brid versions, wait for around a  
minute. Unlock the steering column  
then release the parking brake.  
vehicle, do not exceed the maximum  
towing weight for your vehicle 380.  
When the engine is  
stopped, steering and  
braking assistance are  
no longer provided.  
Towing or recovering your vehi-  
cle on a flatbed  
Leave the card in the  
vehicle during towing.  
Risk of the steering col-  
umn locking.  
Steering column unlocking  
With the card in the passenger com-  
partment, press the engine start  
button for approximately two sec-  
onds.  
Reposition the lever to the neutral  
position (N position on vehicles  
equipped with an automatic gear-  
box) then, on E-Tech Full Hybrid ver-  
sions, wait for around a minute be-  
fore towing.  
The steering column unlocks and the  
accessory functions are powered:  
you can use the vehicle's lights (di-  
rection indicators, brake lights, etc.).  
At night the vehicle must have its  
lights on.  
Transport the vehicle on a trailer or  
tow it with the front wheels off the  
ground.  
Before towing or recovering your ve-  
hicle on a flatbed, respect the fol-  
lowing instructions:  
with the card in the detection  
zone, press the engine start button  
for approximately two seconds;  
set the gear lever to N position;  
the accessories functions are sup-  
plied: you can use the vehicle light-  
ing functions (direction indicators,  
brake lights, etc.).  
6
Access to towing points  
Use only the front 4 and rear 6 tow-  
ing points (never use the driveshafts  
or any other part of the vehicle).  
These towing points may only be  
used for pulling. They must never be  
used for lifting the vehicle directly or  
indirectly.  
once you have finished towing,  
press the engine start button twice.  
Depending on the vehicle, once you  
have finished towing, press the en-  
gine start button twice (risk of run-  
ning down the battery).  
The speed specified by current legis-  
lation for towing must always be ob-  
served. If you are driving the towing  
3 5 0 - P r a c t i c a l a d v i c e  
BREAKDOWN RECOVERY  
Front towing point  
Rear towing point  
Ensure that the towing  
ring is bolted correctly.  
Risk of losing the  
towed object.  
Use a rigid tow bar. If  
a rope or cable is used  
(where the law allows  
this), the vehicle being towed  
must be able to brake.  
a vehicle must not be towed if  
it is not fit to be driven.  
6
avoid accelerating or braking  
suddenly when towing, as this  
may result in damage being  
caused to the vehicle.  
In any case, it is advisable not  
to exceed 16 mph (25 km/h).  
Press zone A and maintain the pres-  
sure while pulling on zone B to open  
the flap 2 .  
Press zone C and maintain the pres-  
sure while pulling on zone D to open  
the flap 5 .  
Tighten the towing hitch 3 to the  
maximum: first tighten by hand as  
far as possible, then finish by locking  
it using the wheel brace or, depend-  
ing on the vehicle, using the lever.  
You must only use the towing ring 3  
and the wheel brace or the lever  
stored with the tools 344.  
Do not leave the tools  
unsecured inside the  
vehicle as they may be  
projected during brak-  
ing.  
P r a c t i c a l a d v i c e - 3 5 1  
BREAKDOWN RECOVERY  
Battery: breakdown recovery  
To avoid all risk of sparks:  
Before carrying out any  
action in the engine  
compartment, you  
Handle the battery  
with care as it contains  
sulphuric acid which  
Ensure that the "energy con-  
sumers" (ceiling lights, etc.) are  
switched off before disconnecting  
or reconnecting a battery;  
when charging, switch off the  
charger before connecting or dis-  
connecting the battery;  
do not place any metal objects on  
the battery as this may create a  
short circuit across the terminals;  
wait for at least five minutes after  
switching off the engine before dis-  
connecting the battery;  
must switch off the ig-  
must not come into  
nition 141.  
contact with the eyes or skin. If  
it does, wash the affected area  
with plenty of cold water. If nec-  
essary, consult a doctor.  
Keep any flames, red hot ob-  
jects or sparks away from the  
battery components (risk of ex-  
plosion).  
Please note when working close  
to the engine that it may be hot.  
The engine cooling fan may al-  
so start at any moment. The  
Connecting a battery charger  
The battery charger must be com-  
patible with a battery with nominal  
voltage of 12 volts.  
Do not disconnect the battery while  
the engine is running. Follow the in-  
structions given by the manufactur-  
er of the battery charger you are us-  
ing.  
6
make sure that you reconnect the  
battery terminals after refitting.  
label in the engine com-  
partment reminds you of this.  
Risk of injury.  
Special procedures  
may be required to  
charge some batteries.  
Contact your approved  
dealer.  
Avoid all risk of sparks which  
may cause an immediate explo-  
sion, and charge the battery in a  
well ventilated area.  
Depending on the vehicle,  
in the event of a battery  
fault (disconnected, dis-  
charged battery, etc.), the  
steering wheel angle must be  
reset 121.  
Secondary "12 V" battery:  
breakdown recovery  
Starting the vehicle using the  
battery from another vehicle  
Risk of serious injury.  
If the secondary "12 V" battery  
charge level is too low, it is possible  
to use the battery of another vehicle  
3 5 2 - P r a c t i c a l a d v i c e  
BREAKDOWN RECOVERY  
to re-activate and operate the hy-  
Remote terminals  
brid system 141.  
Do not use your hybrid ve-  
hicle to restart a "12 V"  
As the battery cannot be directly ac-  
cessed, it is necessary to use the re-  
mote terminals located in the engine  
compartment.  
Obtain suitable leads (large cross-  
section) from an approved dealer. If  
you already have jump leads, ensure  
that they are in good condition.  
battery in another vehicle.  
The electrical power in the sec-  
ondary "12 V" battery of a hybrid  
vehicle is not sufficient for this  
operation.  
Risk of damage to the vehicle.  
The two batteries must have an  
identical nominal voltage: 12 V. The  
battery supplying the current should  
have a capacity (amp-hours, Ah)  
which is at least the same as that of  
the discharged battery.  
Ensure that there is no risk of con-  
tact between the two vehicles (risk  
of short circuiting when the positive  
terminals are connected) and that  
the discharged battery is properly  
connected. Switch off your vehicle  
ignition.  
Please note when  
working close to the  
engine that it may be  
6
hot. The engine cooling  
fan may also start at any mo-  
ment. The  
label in the en-  
gine compartment reminds you  
of this.  
Risk of injury.  
Start the engine of the vehicle sup-  
plying the current and run it at an in-  
termediate engine speed.  
Do not carry out any  
work under the bonnet  
while the vehicle is  
charging or while the  
ignition is switched on 141.  
Use terminal 1 ( + ) and terminal 2 ( – )  
in the engine compartment.  
P r a c t i c a l a d v i c e - 3 5 3  
BREAKDOWN RECOVERY  
It is forbidden to dis-  
connect the positive  
cable in the engine  
compartment.  
Ensure that there is no  
contact between ca-  
bles A and B and that  
positive cable A is not  
in contact with any metallic  
component in the vehicle sup-  
plying the current.  
Risk of the engine starting inad-  
vertently.  
Risk of burns by projection of  
sparks.  
Risk of injury and/or damage to  
the vehicle.  
6
Attach the positive cable A to termi-  
nal 1 ( + ), then to terminal 5 ( + ) of  
the battery supplying the current.  
Attach the negative cable B to ter-  
minal 6 ( ) of the battery supplying  
the current and then to terminal 2  
( – ).  
Press the start button and, as soon  
as the ignition is switched on, dis-  
connect cables A and B in the re-  
verse order ( 1 - 5 - 6 - 2 ).  
Note: open the cover 3 of terminal 1  
( + ) by pressing the button 4 in the  
direction indicated by the arrow.  
Each time you have used the cover  
3 , check that the cover of terminal 8  
is attached correctly to its tab 7 .  
3 5 4 - P r a c t i c a l a d v i c e  
BREAKDOWN RECOVERY  
Special features of E-Tech Full  
Hybrid vehicles  
Do not use your hybrid ve-  
hicle to restart a "12 V"  
If the secondary "12 V" battery  
charge level is too low, it is possible  
to use the battery of another vehicle  
to re-activate and operate the hy-  
brid system 141.  
As the battery cannot be directly ac-  
cessed, it is necessary to use the re-  
mote terminals located in the engine  
compartment.  
battery in another vehicle.  
The electrical power in the sec-  
ondary "12 V" battery of a hybrid  
vehicle is not sufficient for this  
operation.  
Risk of damage to the vehicle.  
Obtain suitable leads (large cross-  
section) from an approved dealer. If  
you already have jump leads, ensure  
that they are in good condition.  
The two batteries must have an  
identical nominal voltage: 12 V. The  
battery supplying the current should  
have a capacity (amp-hours, Ah)  
which is at least the same as that of  
the discharged battery.  
Please note when  
working close to the  
engine that it may be  
6
hot. The engine cooling  
fan may also start at any mo-  
ment. The  
label in the en-  
gine compartment reminds you  
of this.  
Ensure that there is no risk of con-  
tact between the two vehicles (risk  
of short circuiting when the positive  
terminals are connected) and that  
the discharged battery is properly  
connected. Switch off your vehicle  
ignition.  
Risk of injury.  
Do not carry out any  
work under the bonnet  
while the vehicle is  
Start the engine of the vehicle sup-  
plying the current and run it at an in-  
termediate engine speed.  
charging or while the  
ignition is switched on 141.  
P r a c t i c a l a d v i c e - 3 5 5  

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