Get General Maintenance -> Care and maintenance (Service work, Cleaning) Guide for Skoda Citigo SUV First Generation (2011-2020)

ŠKODA service partner

General Maintenance

 Read and observe on page 103 first.

Care and maintenance

All ŠKODA service partners work according to the instructions and guidelines

from ŠKODA AUTO a.s. All service and repair work is therefore carried out on

time and at the appropriate quality. Adhering to these guidelines and instruc-

tions helps ensure road safety and helps keep your vehicle in a good technical

condition.

Service work, adjustments and technical alterations

 Introduction

The instructions and guidelines from ŠKODA AUTO a.s. must be observed

when using accessories or carrying out any modifications, repairs or technical

alterations to your vehicle.

We therefore advise you to have all modifications, repairs and technical altera-

tions to your vehicle carried out by a ŠKODA Service Partner.

Adhering to these instructions and guidelines helps ensure road safety and

helps keep your vehicle in a good technical condition.

ŠKODA Original parts

 Read and observe on page 103 first.

WARNING

We recommend the use of ŠKODA Genuine Parts for your vehicle, as these

parts are approved by ŠKODA AUTO. These parts comply wholly with ŠKODA

AUTO regulations and are identical to the parts used in series production.

■

Adjustments, repairs and technical changes to the vehicle should only be

carried out by a specialist. Work carried out incorrectly (including work on

the electronic components and their software) can result in malfunctions -

there is a risk of accident and, potentially, increased wear on parts!

ŠKODA AUTO is able to warrant the safety, suitability, and long life of these

products.

■

We recommend that you use only ŠKODA Original Accessories and ŠKO-

DA Original Parts which have been expressly approved for use on your ve-

hicle. Reliability, safety and suitability for your vehicle are guaranteed with

these.

ŠKODA service partners are liable for any ŠKODA original part defects for a

period of 2 years after sale in accordance with the materials defect liability,

provided that nothing else was agreed in the purchase agreement.

■

Do not use any products which have not been approved by ŠKODA AU-

TO, even though these may be products with a type approval or which have

been approved by a nationally recognised testing laboratory.

ŠKODA Original accessories

 Read and observe on page 103 first.

Vehicle operating under different weather conditions

If you wish to fit accessories to your vehicle, you should bear in mind the fol-

lowing:

 Read and observe on page 103 first.

We recommend that you use ŠKODA Genuine Accessories in your vehicle.

ŠKODA AUTO has selected these accessories to ensure that they are reliable,

safe and suitable for your particular vehicle. Although we constantly monitor

the market, we are not able to assess or vouch the suitability of other products

for your vehicle, despite the fact that some products may have operational ap-

proval or may have been approved by a nationally recognised testing laborato-

ry.

If you would like to operate your vehicle in countries other than those with the

intended weather conditions, you should contact a ŠKODA partner. He or she

will advise you if certain precautions need to be taken to ensure the full func-

tioning of the vehicle or to prevent damage (e.g. coolant, changing the battery

or similar).



103

Care and maintenance

ŠKODA service partners are liable for any ŠKODA Genuine Part defects for a

period of 2 years after installation or delivery in accordance with the materials

defect liability, provided that nothing else was agreed in the purchase contract

or in any other agreements.

Airbags

 Read and observe on page 103 first.

WARNING

■

Modifications, repairs and technical alterations that have been carried out

Spoiler

unprofessionally can cause damage and operational faults, and can also se-

riously impair the effectiveness of the airbag system – risk of accident and

fatal injury!

 Read and observe on page 103 first.

WARNING

■

A change to the vehicle's wheel suspension, including the use of non-ap-

If your vehicle is equipped with a Genuine Accessories spoiler on the front

bumper in combination with the spoiler on the boot lid, the following in-

structions must be observed - otherwise there is a risk of accidents and se-

rious injuries!

proved wheels and tire combinations, can impair the functioning of the air-

bag system - risk of accident and fatal injury!

WARNING

■

The vehicle can only be equipped with a spoiler on the front bumper in

■

No changes may be made to airbag system components, the front bump-

combination with the corresponding spoiler on the boot lid.

er and the bodywork.

■

A Genuine Accessories spoiler cannot be fitted to the front bumper ei-

Any work on the airbag system including the installation and removal of

ther on its own (without a spoiler on the boot lid) or in combination with an

unsuitable spoiler on the boot lid.

system components due to other repair work (e.g. removal of the steering

wheel) must only be carried out by a specialist garage.

■

We recommend that you consult the ŠKODA Service Partner for any re-

■

Do not manipulate individual parts of the airbag system, as this might re-

pairs to or replacement, addition or removal of spoilers.

sult in the airbag being deployed.

■

Improperly conducted work on the spoilers of your vehicle may result in

If the airbag has been deployed, the airbag system must be replaced.

malfunction.

WARNING

Component protection

The airbag system operates using pressure sensors located in the front

doors. For this reason, no adjustments may be carried out to the doors or

door panels (e.g. installation of additional loudspeakers). Resulting damage

can impair the functioning of the airbag system - risk of accidents and fatal

injuries! The following guidelines must therefore be observed.

 Read and observe on page 103 first.

Some electronic vehicle components (such as the instrument cluster) are fac-

tory-equipped with component protection. This ensures the functional limita-

tion of these components in a non-legitimate installation in another vehicle

(e.g. after a theft) or operation outside the vehicle.

■

Any work on the front doors and their door panels must be carried out by

a specialist garage.

■

Never drive the vehicle with the inner door panels removed or with open-

ings in the panelling.

104

General Maintenance

Trailer operation

Car washing

 Read and observe on page 103 first.

 Read and observe and on page 105 first.

The vehicle is not approved for towing a trailer. The vehicle is not factory-

equipped with a towing device and it cannot be retrofitted with a towing de-

vice.

The best way to protect your vehicle against harmful environmental influences

is frequent washing.

The longer insect residues, bird droppings, road salt and other aggressive de-

posits remain on the paintwork of your vehicle, the more detrimental their de-

structive effect can be. High temperatures, such as those caused by intensive

sun's rays, accentuate this caustic effect.

WARNING

Never attach a towing device to the vehicle.

It is also essential to thoroughly clean the underside of the vehicle at the end

of the winter.

Cleaning and care

Washing by hand

 Introduction

Wash the vehicle from top to bottom, with a soft sponge or a wash mitt and

plenty of water, and, if necessary, with the appropriate detergents. Wash out

the sponge or washing glove thoroughly at short intervals.

Regular and thorough care helps to retain the value of your vehicle.

The instructions for use on the packaging must be observed when using care

products. We recommend that you use ŠKODA Original Accessories care

products.

For wheels, door sills and lower areas of the vehicle use a different sponge.

Give the vehicle a good rinse after washing it and dry it off using a chamois

leather.

WARNING

Automatic Car Washes

The usual precautionary measures must be taken before washing the vehicle

(e.g. closing the windows and the tilt/slide roof etc.).

■

Vehicle care products may be harmful to your health if not used according

to the instructions.

■

Always keep the vehicle care products safe from people who are not

completely independent, e.g. children - danger of poisoning!

If your vehicle is fitted with any particular attached parts (e.g. spoiler, roof rack

system, two-way radio aerial etc.) it is best to consult the operator of the car

wash system beforehand.

CAUTION

■

Do not use any insect sponges, rough kitchen sponges or similar cleaning

After an automatic wash with wax treatment, the wiper blades should be

cleaned with cleaning agents specially designed for the purpose, and then de-

greased.

products – risk of damaging the paintwork surface.

■

Do not use aggressive cleaning agents or chemical solvents - danger of dam-

aging the surface to be cleaned.

Pressure Washers

Note

When washing the vehicle with a high-pressure cleaner, the instructions for

use of the equipment must be observed. This particularly applies to instruc-

tions regarding the pressure and spraying distance from the vehicle surface.

We recommend that the vehicle is cleaned and maintained at a ŠKODA service

partner.



105

Care and maintenance

WARNING

Exterior car care

■

When washing your vehicle in the winter: Water and ice in the braking

system can affect the braking efficiency – risk of accident!

Take care when cleaning the underbody or the inside of the wheel wells -

there is a risk of injury from sharp metal parts!

 Read and observe and on page 105 first.

■

Vehicle compo-

Circumstances

nents

Remedy

Clear water, cloth, (clean as soon as

possible)

CAUTION

Spilled fuel

■

Do not wash the vehicle in direct sunlight, do not exert pressure on the body

No water drop-

lets form on the

paint

while washing. The temperature of the washing water should be no more than

60 °C max. - otherwise there is a risk of damaging the vehicle paint.

Before driving through a car wash fold in the exterior mirrors - risk of dam-

Use hard wax preserve (at least twice a

year), apply wax to clean and dry body

Paint

■

age.

Use polish, then wax (if the polish does

not contain any preservative ingredi-

ents)

Paint has gone

matt

■

For vehicles with roof antenna the antenna rod should be unscrewed before

driving through a car wash - there is a risk of damage.

Clear water, cloth / sponge, possibly

cleaners provided for this purpose

CAUTION

Plastic parts

Soiling

Washing the vehicle with high-pressure cleaners

Do not wash the foils using pressure washers - there is a risk of damage.

Do not aim the water jet directly at the lock cylinders or the door or opening

joints when washing the vehicle in the winter – there is a risk of freezing.

Chrome

and anodised

parts

clear water, cloth, possibly cleaners

provided for this purpose, clean then

polish with a soft dry cloth

soft sponge and mild soap solution^a)

■

Soiling

■

During cleaning, always keep a sufficiently large spraying distance in particu-

Films

lar from the parking sensors, the external decorative and protective plastic

parts (e.g. roof racks, spoilers, protective strips) and other vehicle parts made

of non-metallic materials, such as rubber hoses or insulation materials - other-

wise there is a risk of damage.

Windowpanes

and external mir- Soiling

ror glass

Wash with clean water and dry with a

wipe specifically for that purpose

Head / tail lights

Soiling

soft sponge and mild soap solution^a)

Door lock cylin-

ders

De-icing fluid specifically for that pur-

pose

Snow/ice

Wiper / wiper

blades

Soiling

Windscreen cleaner, sponge or cloth

Clear water, then apply appropriate

substance

Wheels

a)

A mild soap solution consisting of 2 tablespoons of natural soap to 1 litre of lukewarm water.

The jack is maintenance-free. If necessary, the moving parts of the jack should

be lubricated with a suitable lubricant.

Protection of cavities

All the cavities of your vehicle which are at risk from corrosion are protected

by a layer of long-lasting protective wax applied in the factory.



106

General Maintenance

■

If any small amount of wax flow out of the cavities at high temperatures, these

must be removed with a plastic scraper and the stains cleaned using a petrole-

um cleaner.

Windows and door mirrors

Do not clean the inside of the windows with sharp objects - there is a risk

■

of damage to the filaments.

■

Do not use a cloth which has been used to polish the body - this could dirty

Underbody

the window and impair visibility.

Head / tail lights

The underside of your vehicle is already permanently protected by the factory

against chemical and mechanical influences.

■

Do not wipe head/tail lamps dry, do not use any sharp objects - risk of dam-

We recommend having the protective coating — preferably before the begin-

ning of winter and at the end of winter.

age to the protective coating and cracks forming on the headlamp glass cov-

ers.

■

Door lock cylinders

Product life of the films

■

Make sure that as little water as possible gets into the locking cylinder

Environmental influences (eg. sunlight, humidity, air pollution, chipping) will af-

fect the life of the films. Films will age and become brittle - this is entirely nor-

mal; this is not a fault.

when washing the vehicle - there is a risk of freezing the lock cylinder!

Wheels

■

Heavy soiling of the wheels can affect the balance of the wheels - the re-

The sunlight may also affect the strength of the film colour.

sult can be a vibration, which can cause premature wear of the steering.

When transporting a load on the roof rack (e.g. roof box or similar) there is an

increased risk of film damage (e.g. of chipping from the secured load).

Caring for the interior

 Read and observe and on page 105 first.

CAUTION

■

Vehicle paint

Vehicle compo-

Circumstances

nents

■

Remedy

Repair damaged areas as soon as possible.

Matt-painted parts should not be treated with polishes or hard waxes.

Do not polish in a dusty environment - risk of paint scratches.

Do not apply any paint care products to door seals or window guides.

Dust, surface

Vacuum cleaner

soiling

■

Plastic parts

Do not use paint polish.

Chromed and anodised parts

Water, slightly damp cotton / wool

cloth, if necessary, mild soap solution^a),

then wipe off with a soft cloth

■

Soiling (fresh)

■

Do not polish in a dusty environment - risk of surface scratches.

Natural leather /

Faux leather /

Alcantara /

Stubborn stains Cleaning fluid specifically for this task

Films

Treat the leather periodically with a

®

The following instructions must be observed, otherwise there is a risk of film

damage.

Care (natural

leather)

leather protecting fluid / use a care

cream with light blocker and impregna-

tion after each cleaning

Fabric

■

Do not use dirty cloths or sponges for cleaning.

Do not use a scraper or other means to remove ice and snow.

Do not polish the films

Do not use a high pressure cleaner on the films.

■

Remove stubborn hair using a “cleaning

glove”.

tara / material) Remove pills from materials with a

brush

■

Care (Alcan-

■

®

■

Rubber seals

■

Do not treat the door seals and window guides deal with anything - the

Water, slightly damp cloth or sponge, if

protective varnish coating could be damaged.

Plastic parts

Soiling

necessary cleaners specifically for this

purpose



107

Care and maintenance

■

Covers on electrically heated seats

Do not clean either with water or with other liquids - risk of damage to the

Vehicle compo-

nents

Circumstances

Remedy

■

heating system.

Wash with clean water and dry with a

wipe specifically for that purpose

■

Windows

Soiling

Do not dry by switching on the heating.

Seat belts

Covers on electri-

cally heated seats

■

After cleaning the belts, allow them to dry before retracting them.

Soiling

Cleaners specifically for this purpose

soft cloth and mild soap solution^a)

Note

Seat belts »

During vehicle use, some minor changes may become visible on the leather

and Alcantara (due to e.g. folds, discolouration).

a)

A mild soap solution consisting of 2 tablespoons of natural soap to 1 litre of lukewarm water.

®

WARNING

■

Never clean the seat belts chemically as chemical cleaning products could

destroy the fabric.

Air fresheners and scents can be hazardous to heath when the tempera-

■

ture inside the vehicle is high.

CAUTION

®

■

Natural leather / Faux leather / Alcantara / material

Avoid standing for lengthy periods in bright sunlight, and protect the mate-

■

rials by covering to prevent them from fading.

■

Remove fresh stains (e.g. from pens, lipstick, shoe polish and similar) as

soon as possible.

■

Ensure that no part of the leather is soaked through during cleaning and

that no water gets into the seams - risk of damaging the leather!

■

Do not clean the roof panelling with a brush – risk of damage to the surface

of the panelling.

■

Do not use leather cleaners, floor wax, shoe cream, stain remover or similar

®

agents on Alcantara seat upholstery.

■

Some clothing fabrics (e.g. dark denim) do not have sufficient colour fast-

ness - this could lead to clearly visible discolouration on the upholstery. This

is not a defect in the fabric.

■

Sharp objects on garments (e.g. zips, rivets, sharp- edged belts) can dam-

age the upholstery fabrics in the vehicle. Such damage will not be recognised

as a justified complaint.

Plastic parts

■

Do not attach scents or air fresheners to the dash panel – risk of damage to

the dash panel.

Windows

■

Do not attach any stickers to the filaments - there is risk of damage.

108

General Maintenance

General Maintenance -> Care and maintenance (Service work, Cleaning) for Your Skoda Citigo SUV First Generation (2011-2020)

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