2020-2024 Skoda Enyaq 4 Door Maintaining and cleaning User Manual
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Maintaining and cleaning for Your Skoda Enyaq 4 Door First Generation (2020-2024)

Maintaining and cleaning › Service events 257  
Service work, adjustments and technical changes  
Maintaining and cleaning  
The instructions and guidelines from ŠKODA AUTO must be ob-  
served when carrying out any modifications, repairs or technical  
alterations to the vehicle.  
Service events  
service intervals  
Compliance with service intervals is crucial for the life and value  
of the vehicle.  
Adhering to these instructions and guidelines helps ensure road  
safety and helps keep the vehicle in a good technical condition.  
You will be notified of the due date for service with the symbol  
and the corresponding message on the display of the instru-  
ment cluster.  
We advise only using ŠKODA Original Accessories and ŠKODA  
Original Parts which have been expressly approved for use on  
your vehicle. Reliability, safety and suitability for your vehicle are  
guaranteed with these.  
The specialist garage will inform you of the type of service inter-  
val, the option of changing this and the scope of service.  
ŠKODA Service partner  
All services and the replacement or refilling of operating flu-  
ids are chargeable to the customer, even during the warranty  
period, unless the ŠKODA AUTO warranty conditions or other  
binding agreements determine otherwise.  
All ŠKODA service partners work according to the instructions  
and guidelines from ŠKODA AUTO. Service and repair work is  
therefore carried out on time and at the appropriate quality. Ad-  
hering to these instructions and guidelines helps ensure road  
safety and helps keep the vehicle in a good technical condition.  
Proof of service  
We therefore advise having all modifications, repairs and techni-  
cal alterations to the vehicle carried out by a ŠKODA Service  
Partner.  
A specialist garage stores the proof of service in the information  
system called Digital Service Plan.  
The proof of service can be printed out.  
ŠKODA original parts  
Show service appointment  
We recommend the use of ŠKODA Genuine Parts for your vehi-  
cle, as these parts are approved by ŠKODA AUTO. These parts  
comply wholly with ŠKODA AUTO regulations and are identical  
to the parts used in series production.  
In infotainment select menu  
ice.  
menu item for serv-  
›
Resetting information  
We recommend that you do not reset the information regarding  
service events on your own. It can lead to incorrect setting of  
the service intervals and thus also to possible faults in the vehi-  
cle.  
ŠKODA AUTO is able to warrant the safety, suitability, and long  
life of these products.  
ŠKODA Service Partners are liable for any defects of ŠKODA  
Genuine Parts for a period of 2 years after sale in accordance  
258 Maintaining and cleaning › Interior  
with the materials defect liability, unless agreed otherwise in the  
purchase agreement.  
Interior  
What you should be mindful of  
ŠKODA original accessories  
We recommend that you use ŠKODA Genuine Accessories in  
your vehicle. With these accessories, ŠKODA AUTO stands for  
safety, reliability and the suitability for your vehicle type.  
NOTICE  
Use cleaning agents intended for cleaning and care of the indi-  
vidual materials.  
Do not use aggressive cleaning agents or chemical solvents.  
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ŠKODA Service Partners are liable for any defects of ŠKODA  
Genuine Accessories for a period of 2 years after installation or  
delivery in accordance with the materials defect liability, unless  
agreed otherwise in the purchase agreement or any other agree-  
ments.  
Natural leather / Faux leather / Alcantara ® / Suedia / material  
NOTICE  
Remove impurities as soon as possible.  
Do not use solvents, floor wax, shoe cream, stain remover or  
similar agents on Alcantara® and Suedia suede seat upholstery.  
Make sure that natural leather is not moistened when cleaning  
and that no water seeps into the seams.  
Do not clean the roof cladding with a brush.  
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Spoiler  
WARNING  
Risk of an accident!  
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Only use the original spoiler on the front bumper in combina-  
tion with the original spoiler on the boot lid.  
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NOTICE  
Risk of fading to the cover fabric!  
If necessary, do not leave the covers for long periods in the  
blazing sun.  
The original spoiler on the front bumper cannot be left on its  
own without the spoiler on the luggage compartment lid or in  
combination with an unsuitable spoiler on the luggage com-  
partment lid.  
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We recommend that you consult the ŠKODA Service Partner  
for any repairs to or replacement, addition or removal of spoil-  
ers.  
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®
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During use, the leather and Alcantara - and Suedia and materi-  
als may show minor changes (e.g. folds or discolouration). This  
does not constitute a material defect.  
Some clothing fabrics, e.g. dark denim, sometimes do not have  
sufficient colour fastness. As a result, discolouration that is  
clearly visible on the seat upholstery can occur. This is not a  
defect in the fabric.  
Component protection  
Some electronic vehicle components (such as the instrument  
cluster) are factory-equipped with component protection. This  
component protection ensures the functional limitation of these  
components in a non-legitimate installation in another vehicle  
(e.g. after a theft) or operation outside the vehicle.  
Maintaining and cleaning › Interior 259  
Instructions for cleaning  
Sharp-edged zippers, rivets, clamps and similar garments can  
damage the upholstery in the vehicle. Such damages cannot be  
subsequently recognised as a justified complaint.  
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Natural leather / Faux leather / Alcantara ® / Suedia / material  
Remove dust and dirt on the surface with a vacuum cleaner.  
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Plastic parts  
Remove fresh impurities with water, slightly moistened cotton  
cloth or woollen cloth; if necessary, use a mild soap solution 1)  
and wipe with a dry cloth.  
NOTICE  
Risk of damaging the dash panel!  
Do not attach fragrances and air fresheners to the dash panel.  
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Remove stubborn stains with a suitable cleaning agent.  
For regular care of natural leather, use the equipment provided  
for this purpose. After each clean, use a care cream with light  
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Windows  
NOTICE  
protection and impregnation effect.  
Risk of damage to the filaments or the glass antenna!  
Do not stick stickers on the heating filaments.  
Do not use sharp objects (such as pot scrapers, etc.) to clean  
the windows.  
› When looking after Alcantara®-, Suedia and and fabric surfa-  
ces, remove stubborn hair with a cleaning brush. Remove pills  
from materials with a brush.  
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Plastic parts  
Covers on electrically heated seats  
Remove impurities with water, slightly moistened cloth or  
sponge with a suitable cleaning agent if necessary.  
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NOTICE  
Risk of damaging the heating system!  
Windows  
Do not clean the seats with water or other liquids.  
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Remove impurities with clean water and dry with a cloth provi-  
ded for this purpose.  
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Do not dry the seats by switching on the heating.  
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Seat belts  
NOTICE  
Risk of damage to the seat belts!  
Do not dry clean the seat belts.  
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Allow cleaned belts to dry before rolling up.  
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When removing dirt, do not press on the screen.  
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1)  
A mild soap solution consisting of 2 tablespoons of white neutral soap to 1 litre of lukewarm water.  
260 Maintaining and cleaning › Exterior  
Covers on electrically heated seats  
We recommend treating door seals and window guides with  
the appropriate tools from ŠKODA original accessories. These  
ensure that the protective lacquer layer of the seals and win-  
dow guides is not attacked.  
Do not use abrasive cleaning agents to clean the rear view  
camera.  
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Remove impurities with a suitable cleaning agent.  
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Seat belts  
› Remove impurities with a soft cloth and mild soap solution.1)  
Before driving through a car wash  
Exterior  
Observe the usual specifications of the car wash, e.g. close all  
windows, fold the mirrors, etc.  
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What you should be mindful of  
Move the windscreen wiper lever to position  
If there are special attachments on your vehicle, observe the  
instructions of the car wash operator.  
to adjust.  
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WARNING  
Risk of accident!  
After washing the vehicle, the functionality of the brake system  
may be affected by moisture and, in winter, by ice.  
NOTICE  
Before driving through a car wash, the following conditions must  
be met if rolling the vehicle is required:  
✓ Ignition on  
✓ Selector lever in N mode  
✓ Electric parking brake switched off  
✓ Auto Hold function deactivated  
Dry and clean the brakes by braking several times.  
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NOTICE  
Bird droppings, insect residues, litter and sea salt residues, etc.  
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are to be removed as soon as possible.  
Do not use rough sponges, scourers or similar to remove dirt.  
Use cleaning agents intended for cleaning and care of the indi-  
vidual materials.  
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NOTICE  
In vehicles with an electric luggage compartment lid, this can  
open automatically due to the pressure of the washing brushes.  
Do not use aggressive cleaning agents or chemical solvents.  
Do not polish the vehicle in a dusty environment.  
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Lock the vehicle, e.g. with the central lock button.  
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NOTICE  
After washing with a wax preservation  
Paint damage should be repaired as soon as possible.  
Do not treat matt lacquered parts with polish or hard wax.  
Do not polish foils.  
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Wipe off the windscreen wiper blades with a dry cloth.  
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1)  
A mild soap solution consisting of 2 tablespoons of white neutral soap to 1 litre of lukewarm water.  
Maintaining and cleaning › Exterior 261  
Wash with a pressure washer  
NOTICE  
Clean the charging cable only after disconnecting it from the  
vehicle and from the charging station.  
▶
Follow the operating instructions for the high-pressure clean-  
er, in particular the instructions relating to the pressure and  
the spray distance to the vehicle surface.  
NOTICE  
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Risk of damaging the charging cable!  
Water must not come in contact with the charging cable.  
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Do not direct the water jet directly at the following vehicle  
parts  
Components of the high-voltage system, for example the  
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Wipe off the charging cable with a dry cloth.  
Use a wipe moistened in detergent-free water for larger  
amounts of dirt.  
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charging socket, high-voltage cable etc.  
Films  
If the charging cable is not used for a long time, clean it before  
reusing it.  
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Lock cylinder  
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Columns on the vehicle  
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Trailer connection  
Swivelling ball bar  
Camera lenses and sensors  
Plastic, chromed and anodised parts  
Instructions for cleaning  
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Notes on the high-voltage system  
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Stop the charging process and close the battery charging flap.  
Switch off the ignition.  
Components of the high-voltage system, such as orange ca-  
bles, must not be damaged.  
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Remove snow and ice  
NOTICE  
›
Remove snow and ice with a plastic scraper or a suitable deic-  
ing agent.  
Clean the cameras with a hand brush.  
Only move the scraper in one direction.  
Do not use scratchers or other sharp objects for foils.  
Do not remove snow and ice with hot or warm water.  
Do not remove snow and ice from surfaces with coarse dirt.  
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Handwash  
Wash the vehicle from top to bottom with a soft sponge or  
wash glove and plenty of water, if necessary with additional  
suitable cleaning agents.  
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For foils and headlights, use a mild soap solution that contains  
two tablespoons of white neutral soap to one litre of luke-  
warm water.  
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Use a glass cleaner for the windscreen wiper blades.  
Wash the cameras with clean water and dry with a suitable  
clean wipe.  
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Clean the charging cable  
WARNING  
Risk of electric shock!  
262 Maintaining and cleaning › Ice scraper  
Underseal  
NOTICE  
The underside is permanently protected by the factory against  
chemical and mechanical influences.  
Wash out the sponge or wash mitt regularly.  
Use a different sponge for wheels, sills and the lower part of  
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the vehicle than that used for the other vehicle parts.  
Do not wash the vehicle in the blazing sun.  
Have the protective coating checked by a specialist garage be-  
fore starting and at the end of the cold season.  
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Do not dry the headlights or use sharp objects.  
Do not put pressure on the bodywork when washing.  
The temperature of the washing water may be a max. 60 °C.  
Wheels  
After washing, preserve the wheels with suitable means.  
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WARNING  
Risk of an accident!  
After hand washing  
Severe dirt on the wheels can result in the wheels unbalancing.  
Rinse the vehicle and wipe it with a suitable clean cloth.  
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Car jack  
Vehicle paint  
If necessary, treat moving parts with suitable grease.  
Preserve the varnish at least twice a year with hard wax.  
Use a polish for matt lacquers.  
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Tow hitch  
Coat the ball head of the towing device with a suitable grease  
whenever necessary.  
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Films  
Films will age and become brittle – this is entirely normal: this is  
not an error.  
The following factors have a negative effect on the life or colour  
fastness of the films:  
Ice scraper  
In the luggage compartment lid  
Sun rays  
moisture  
Air pollution  
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Stones, e.g. due to the rebound of the cargo during transport  
on the roof rack  
Protection of hollow spaces  
Corrosion-prone cavities of the vehicle are permanently protec-  
ted by preservative wax at the factory.  
Remove spilled wax with a plastic scraper, clean stains with  
mineral spirits.  
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