2020-2024 Skoda Enyaq 4 Door Online Services User Manual
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Online Services for Your Skoda Enyaq 4 Door First Generation (2020-2024)

Online Services › ŠKODA Connect 151  
http://go.skoda.eu/skoda-connect  
Online Services  
ŠKODA Connect  
Regulations  
ŠKODA Connect Portal website  
The rights and obligations of the contracting parties with regard  
to the provision of these services are regulated in an independ-  
ent agreement. Current legal documents regarding the ŠKODA  
Connect services can be found on the ŠKODA Connect Portal  
and the ŠKODA Connect application.  
The ŠKODA Connect Portal website enables, for example, user  
registration, ordering of ŠKODA Connect services, service man-  
agement or remote access to the vehicle.  
The website is opened after reading the following QR code or  
the reference:  
http://go.skoda.eu/connect-portal  
Functionality  
ŠKODA Connect services allow you to connect the vehicle to  
the online world. They thus represent an extension of the vehicle  
and Infotainment functions.  
The ŠKODA Connect services are not part of the vehicle's equip-  
ment. These will be published separately on the ŠKODA Connect  
Portal website, in the ŠKODA Connect application or in Infotain-  
ment, if Infotainment allows this.  
Requirements  
Terms of use of the ŠKODA Connect services  
✓ The ŠKODA Connect services are active.  
The offer of ŠKODA Connect services depends on the type of  
vehicle and its trim level, Infotainment and country.  
✓ A registered user is authorized to use the ŠKODA Connect  
services.  
✓ The privacy is switched off.  
ŠKODA Connect website  
The ŠKODA Connect website contains e.g. the current informa-  
tion on the ŠKODA Connect services, the reference to the ŠKO-  
DA Connect Portal or the option to download the ŠKODA Con-  
nect application.  
Availability of the ŠKODA Connect services  
Availability depends on the following conditions:  
Cellular networks through which the connection to the ŠKO-  
DA Connect services is ensured are available.  
▶
The website is opened after reading the following QR code or  
the reference:  
152 Online Services › ŠKODA Connect application  
▶
The availability, functioning, connection speed and technolo-  
The application can be downloaded to the mobile device after  
scanning the following QR code or link:  
gy used in the mobile network can be different in the respec-  
tive countries and are dependent on the mobile network op-  
erator.  
http://go.skoda.eu/skodaconnectapp  
▶
In areas where this is insufficient signal, e.g. in underground  
garages, functionality may be limited.  
The ŠKODA Connect services are available for your vehicle, in-  
fotainment and the respective country.  
▶
▶
The availability can be checked on the following ŠKODA  
Requirements  
Connect website:  
✓ The user has one ŠKODA ID account linked to the vehicle.  
✓ The ŠKODA Connect services are active in the vehicle.  
http://go.skoda.eu/skoda-connect-availability  
Data connection  
Usage  
Availability status of the ŠKODA Connect services  
The availability of the services is indicated by the following sym-  
bols in the status bar on the Infotainment screen:  
The use of all online services requires a data connection in the  
vehicle.  
▶ White - the ŠKODA Connect services are available.  
▶ Gray - the vehicle is outside the signal range.  
Types of data connection setup  
By connecting the Infotainment to the external hotspot with  
Internet access via Wi-Fi.  
▶
▶
- the ŠKODA Connect services are deactivated by the user.  
Or:  
ŠKODA Connect application  
Functionality  
Using the eSIM for active ŠKODA Connect online services.  
▶
ŠKODA Connect application  
Requirements  
The ŠKODA Connect application enables, for example, user reg-  
istration, ordering of ŠKODA Connect services or remote access  
to the vehicle.  
In areas where this is insufficient signal, e.g. in underground ga-  
▶
rages, functionality may be limited.  
Online Services › User registration and activation of the ŠKODA Connect services 153  
The availability, functioning, connection speed and technology  
used in the mobile network can be different in the respective  
countries and are dependent on the mobile network operator.  
ŠKODA AUTO can make changes to the mobile network in the  
meantime, e.g. generation-related replacement of an outdated  
technology; it assumes no liability.  
ages retrospectively and displaying the current status of the  
packages you have already purchased:  
▶
▶
https://  
Settings  
User registration and activation of the ŠKODA  
Connect services  
Turn on/off the data connection for ŠKODA Connect online  
services  
For ŠKODA Connect, the prepaid data connection for online  
Functionality  
services can be used.  
The data connection can be shared via Wi-Fi with another 8 con-  
nected devices.  
User registration will provide you with a ŠKODA ID user account  
that can be used in all ŠKODA applications and services.  
Data connection Integrated data connection (eSIM)  
.
›
User registration for the ŠKODA Connect services can be done  
at the following locations.  
Further information on the function of the data connection,  
user registration, availability of the data connection and on the  
overview of the data plans and countries, with the possibility of  
obtaining them, can be found on the following website:  
ŠKODA Connect Portal website  
ŠKODA Connect application  
▶
▶
When registering, create an S-PIN.  
You will need the S-PIN to register for certain ŠKODA Connect  
services as well as to register for the protected user account.  
https://  
Settings  
Overview of online service data connection usage ŠKODA  
Connect  
On the following website on your user account in the data con-  
Activation of ŠKODA Connectservices  
The services are activated by reading the QR code generated by  
the infotainment system.  
nection overview, you have the option of purchasing data pack-  
Connect ŠKODA Connect  
.
›
154 Online Services › Setting personal data protection  
To display the QR code, follow the instructions on the infotain-  
ment screen.  
The switched on privacy influences data transmission and data  
transmission via eSIM. The data transmission of connected devi-  
ces via Wi-Fi is not affected.  
›
Setting personal data protection  
Personal data  
Settings  
The legally required services, e.g. emergency call, cannot be  
switched off.  
Personal customer data is collected, processed and used by  
ŠKODA AUTO in accordance with the provisions of the generally  
binding legal provisions.  
The vehicle user switch the privacy on / off  
Settings in the control centre  
The current declaration on the protection of personal data can  
be found on the following website:  
Open the Infotainment control  
›
centre by holding down the bar at  
the top of the screen and pulling it  
down.  
http://  
As a contracting party with regard to the use of the ŠKODA  
Connect services, you must ensure the protection of personal  
data and the right to privacy.  
Inform the vehicle user and passengers that the vehicle is trans-  
mitting user data and using localisation services. Failure to do so  
may violate the rights of vehicle users and passengers.  
If the passengers do not agree to the use of the location serv-  
ices, the privacy switch on  
Functionality  
A
privacy on / off  
▶
-
privacy switched on  
When using the ŠKODA Connectservices, the user and vehicle  
data, as well as information on localisation services, is sent.  

Related Topics

?KODA Connect ?KODA Connect application Data connection User registration and activation of the ?KODA Connect services Setting personal data protection

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