Online Services for Your Skoda Fabia 4 Door Third Generation (2014-2020)

Online Services › ŠKODA Connect 97  
The application can be downloaded to the mobile de-  
vice after scanning the following QR code or link.  
Online Services  
ŠKODA Connect  
Regulations  
http://go.skoda.eu/skodaconnectapp  
The rights and obligations of the contracting parties  
with regard to the provision of these services are  
regulated in an independent agreement. Current le-  
gal documents regarding the ŠKODA Connect serv-  
ices can be found on the ŠKODA Connect Portal and  
the ŠKODA Connect application.  
Conditions  
Terms of use of the ŠKODA Connect services  
A user is registered in the vehicle.  
The ŠKODA Connect services are active.  
Functionality  
Availability of the ŠKODA Connect services  
Availability depends on the following conditions.  
ŠKODA Connect services allow you to connect the  
vehicle to the online world. They thus represent an  
extension of the vehicle and Infotainment functions.  
Cellular networks are available, through which the  
connection to the ŠKODA Connect services is en-  
sured.  
The ŠKODA Connect services are not part of the ve-  
hicle's equipment. These are ordered separately on  
the ŠKODA Connect Portal website or in the ŠKODA  
Connect application.  
The availability, the functionality, the connection  
speed and the technology of the mobile network  
can vary in the respective countries and depend  
on the mobile network operator.  
The offer of ŠKODA Connect services depends on  
the type of vehicle and its trim level, Infotainment  
and country.  
In areas where this is insufficient signal, e.g. in un-  
derground garages, functionality may be limited.  
ŠKODA Connect website  
The ŠKODA Connect services are available for your  
vehicle, Infotainment and the respective country.  
The ŠKODA Connect website contains e.g. current  
information on the ŠKODA Connect services, the link  
to that ŠKODA Connect Portal or the option to  
download the ŠKODA Connect application.  
You check availability on the following website  
ŠKODA Connect.  
http://go.skoda.eu/skoda-connect-availability  
The website is opened after reading the following  
QR code or the link.  
http://go.skoda.eu/skoda-connect  
Availability status of the ŠKODA Connect services  
The availability of the services is indicated by the col-  
our of the symbol in the status bar on the Infotain-  
ment screen.  
ŠKODA Connect Portal website  
The ŠKODA Connect Portal website enables, for ex-  
ample, user registration, ordering of ŠKODA Con-  
nectservices, service management or remote access  
to the vehicle.  
White - ŠKODA Connect services are available.  
Grey - ŠKODA Connect services are not available.  
The website is opened after reading the following  
QR code or the link.  
User registration and activation of the  
ŠKODA Connect services  
http://go.skoda.eu/connect-portal  
Functionality  
User registration will provide you with a ŠKODA ID  
user account that can be used in all ŠKODA applica-  
tions and services.  
ŠKODA Connect application  
Users can register for the ŠKODA Connect services  
at the following locations.  
The ŠKODA Connect application enables, for exam-  
ple, user registration, ordering of ŠKODA Connect  
services or remote access to the vehicle.  
ŠKODA Connect Portal website.  
ŠKODA Connect application.  
98 Online Services › Setting personal data protection  
When registering, create an S-PIN.  
You will need the S-PIN to register for certain ŠKO-  
DA Connect services as well as to register for the  
protected user account.  
Functionality  
User and vehicle data as well as information from the  
localization services are sent when using the ŠKODA  
Connect services.  
Localisation services  
For the complete functionality of some online serv-  
ices, activated localisation services are required.  
Settings  
User registration  
Users register and activate online services ŠKODA  
Connect on the ŠKODA Connect Portal website or in  
the ŠKODA Connect application.  
Localisation services include, for example, informa-  
tion on the last parking position, area notification or  
speed notification.  
When localisation services are active, the symbol  
will be displayed in the status line in the Infotainment  
screen.  
To complete user registration, access to the e-  
mail box entered during registration is required.  
Activation of online services  
In order to active aktivieren ŠKODA Connect, pro-  
ceed as follows.  
Settings  
Turn on the ignition and switch on Infotainment.  
Select the following menu.  
The vehicle user can set the level of protection for  
personal data by switching the function Private  
Mode on / off.  
ŠKODA Connect (online services) Registration  
.
Or:  
By switching the Private Mode function on, the serv-  
ices relating to sending vehicle information and per-  
sonal data, which are essential for the provision of all  
online services ŠKODA Connect, are deactivated.  
ŠKODA Connect (online services) Registration  
.
Enter and confirm the registration PIN received  
when carrying out user and vehicle registration on  
the ŠKODA Connect Portal website or in the ŠKO-  
DA Connect application.  
Switch Private mode function on/off  
To turn on the Private Mode function, select the  
following.  
Wait for the message regarding the completion of  
the registration to appear.  
Confirm any messages on the screen.  
ŠKODA Connect (online services) Service Management Private  
Mode  
.
Or:  
ŠKODA Connect (online services) Service Management  
Setting personal data protection  
Personal data  
Private Mode  
.
After activating the Private Mode function, the  
call functions can be used as follows.  
Personal customer data is collected, processed and  
used by ŠKODA AUTO in accordance with the re-  
quirements of the generally binding legal provisions.  
Emergency calls remain fully functional.  
Information and breakdown calls are restricted.  
The current personal data protection policy can be  
found on the following website.  
User account  
data  
What you should be mindful of  
When buying an older vehicle with ŠKODA Connect  
services, it is possible that the services are active and  
the main user is the previous owner of the vehicle.  
The previous owner may also be able to control the  
vehicle functions and receive information about the  
user and the vehicle.  
As a contracting party with regard to the use of the  
ŠKODA Connect services, you must ensure the pro-  
tection of personal data and the right to privacy.  
Therefore, we recommend removing the previous  
main user. Then log in with your own user account.  
Inform the vehicle user and passengers that the vehi-  
cle is transmitting user data and using localization  
services. Failure to provide information can violate  
the rights of vehicle users and passengers.  
When you register a new user, the previous user is  
automatically overwritten.  
Online Services › Management of online services 99  
Conditions  
Connection status of the online services  
For user account management, the availability of the  
ŠKODA Connect services is indispensable.  
The connection status of the ŠKODA Connect online  
services is indicated by an icon in the status bar on  
the Infotainment screen.  
Settings  
Delete user  
Turn on the ignition and switch on Infotainment.  
Select the following menu.  
ŠKODA Connect (online services) Registration  
.
Or:  
ŠKODA Connect (online services) Registration  
.
Delete main user Tap Clear  
Confirm the deletion.  
.
A
The ŠKODA Connect online services are availa-  
ble.  
At the same time the symbol of the data con-  
nection type can be displayed.  
By deleting the registered vehicle in the user ac-  
count on the website ŠKODA Connect Portal the  
user is also deleted in Infotainment.  
B
The ŠKODA Connect online services are not  
available.  
Changing the user  
Turn on the ignition and switch on Infotainment.  
Select the following menu.  
C
Localisation services are restricted or disabled.  
Detailed information about the online services  
can be displayed in the online services manage-  
ment.  
ŠKODA Connect (online services) Registration  
.
Or:  
D
Localisation services are enabled.  
ŠKODA Connect (online services) Registration  
.
Detailed information about the online services  
can be displayed in the online services manage-  
ment.  
New main user Tap Transfer ownership  
.
Enter and confirm the registration PIN code re-  
ceived when registering the new user and when  
registering the vehicle on the ŠKODA Connect  
Portal website.  
Conditions  
If necessary, confirm the change by tapping Change  
A user with active ŠKODA Connect services is  
main user  
.
registered in Infotainment.  
The ŠKODA Connect services are available.  
Management of online services  
Usage  
Operation  
Management of online services  
Show list of online services  
In the service management, it is possible to display  
information about the online services, the validity of  
their licence, or to switch the services on/off.  
Tap Privacy settings and manage services  
.
Show details of services  
Select the desired service from the list of online  
services.  
Select the following menu.  
ŠKODA Connect (online services) Tap Privacy settings and serv-  
The details of the service may contain the following  
information and functions.  
ices.  
Or:  
Status of the service.  
Reason why a service is unavailable or who turned  
it off.  
ŠKODA Connect (online services) Tap Privacy settings and  
services  
.
Name of the group of online services in which the  
respective service is contained.  
To display the designations and the status of the  
services, select the desired service.  
Expiry date of the service's validity.  
Switch use of the activation word on/off.  
For detailed information about the service tap  
To switch the services on/off, tap the Checkbox.  
.
100 Online Services › Information call  
Switch on/off use of the service  
This sticker must not be removedas long as the on-  
line services are off.  
Tap Privacy settings and manage services  
Select the desired service from the list of online  
services displayed.  
.
NOTICE  
It should be noted that the emergency, information  
and breakdown calls are not available after switching  
off the online services.  
For this reason, no automatic emergency call is made  
in the event of a serious car accident.  
Switch the desired service on / off.  
The use of the service applies to all user ac-  
counts. The service can only be used if it is available.  
Settings  
Information call  
Usage  
Switch Care Connect function on / off  
By switching the Care Connectservices off, the serv-  
ices relating to sending vehicle information and per-  
sonal data, which are essential for the provision of  
online services Care Connect, are deactivated.  
The info call can be used if there are problems with  
the ŠKODA Connectservices or for information re-  
garding the products and services of the ŠKODA  
brand.  
To turn off the Care Connect services, select the  
following menu.  
ŠKODA Connect (online services) Services management Care  
Conditions  
Connect  
.
Or:  
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
ŠKODA Connect (online services) Services management  
Care Connect  
.
After switching off the function Care Connect  
the call functions can be used as follows.  
Operation  
Press the key.  
The emergency call remains fully functional.  
Information and breakdown calls are restricted.  
Switch Infotainment Online function on / off  
By switching off the Infotainment Online services,  
the services in relation to the provision of online  
services Infotainment Online are switched off.  
To turn off the Infotainment Online services, select  
the following menu.  
ŠKODA Connect (online services) Services management Info-  
tainment Online  
.
Breakdown call  
Usage  
Or:  
ŠKODA Connect (online services) Services management  
Infotainment Online  
.
The breakdown call can be used in the event of a  
breakdown.  
Switch online services on/off  
It is possible to have the online services switched  
off/on exclusively by a ŠKODA service partner.  
By pressing the key a connection is established  
with the ŠKODABreakdown Service. At the same  
time, the vehicle sends information about the vehicle  
condition and the vehicle position.  
After turning off the online services, none of the  
ŠKODA Connect online services, including the  
emergency calls are functioning.  
To inform the vehicle  
user that the ŠKODA  
Conditions  
Connect online services  
are out of order, the  
service partner applies  
The ŠKODA ConnectServices are active.  
The ŠKODA ConnectServices are available.  
the sticker at a visible  
point in the vehicle (e.g. on the roof cladding).  
Online Services › Service schedules 101  
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
Operation  
Press the button.  
Remote access to the vehicle  
Usage  
The service relating to remote access to the vehicle  
offers the possibility of remotely controlling certain  
vehicle functions and accessing vehicle information.  
Available functions include, for example, the follow-  
ing.  
Trip overviews.  
Notification if alarm triggered.  
Localisation service notifications, such as, for ex-  
ample, location, area or speed notifications  
Vehicle search using horn and flashing signals.  
Service schedules  
Usage  
If the vehicle detects that a service visit is necessary,  
it will automatically send this information to the  
service partner of your choice.  
Remote controlled vehicle locking and unlocking.  
The service partner will then contact you and sched-  
ule the service visit with you.  
Conditions  
The service and the coupled functions are available  
depending on the following conditions.  
Conditions  
The vehicle type, vehicle equipment and Infotain-  
The service and the coupled functions are available  
depending on the following conditions.  
ment type are supported.  
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
A service partner can be selected on the ŠKODA  
Connect Portal website or in the ŠKODA Connect  
application.  
The vehicle type, vehicle equipment and Infotain-  
ment type are supported.  
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
The Care Connect services are switched on.  
The private mode function is switched off.  
Vehicle status report  
Usage  
The vehicle status report function allows you to have  
online control over the condition of the vehicle.  
The service is available in the ŠKODA Connect appli-  
cation as well as on the ŠKODA Connect Portal web-  
site.  
Available vehicle data include e.g. distance travelled,  
selected warning messages or requirements for the  
service inspection.  
Conditions  
The service and the coupled functions are available  
depending on the following conditions.