156 Technical data and specifications › Rights arising from defective performance, ŠKODA warranties
ŠKODA warranty for new cars
DA AUTO, or its execution was not proven by the
customer when asserting claims under the ŠKODA
Warranty.
Damage has not been reported immediately to a
specialist company or has not been properly rem-
edied.
Damage refers to parts that are subject to natural
wear, such as tyres, spark plugs, wiper blades,
brake pads and brake discs, clutch, bulbs, syn-
chronizer rings, batteries, etc.
External impact or influences (e.g. accident, hail,
flood, fire etc.).
Installation, connection of parts or accessories,
other adaptation or technical modification of the
vehicle not approved by ŠKODA AUTO (e.g. Tun-
ing).
Unauthorized use, improper handling (e.g. use in
motor sport competitions or overloading), improp-
er care or unauthorized maintenance.
As well as the legal rights arising from defective per-
formance, ŠKODA AUTO grants you the ŠKODA
warranty for new cars (hereinafter referred to as the
“ŠKODA Warranty”), according to the conditions de-
scribed below.
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Under the ŠKODA Warranty, the company ŠKODA
AUTO shall provide the following services1):
Free repair of damage due to a defect that occurs
in your vehicle within two years of the start of the
ŠKODA Warranty.
Free repair of damage due to paintwork flaws that
occur on your vehicle within three years of the
start of the ŠKODA Warranty.
Free repair of rust corrosion on the body, which
occurs on your vehicle within twelve years of the
start of the warranty. In terms of rust corrosion on
the body, the ŠKODA Warranty shall cover only
rust corrosion through body panels from the inside
to the outside.
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Non-compliance with provisions in the Owner's
Manual or other factory-supplied instructions.
The start of the ŠKODA Warranty is the day on
which the new car is handed over for use by a ŠKO-
DA partner to the first buyer who is not a ŠKODA
Partner2).
The customer shall prove the lack of causation.
The present ŠKODA Warranty shall not affect the
purchaser's statutory rights arising from unsatisfac-
tory performance in respect of the seller of the vehi-
cle and possible claims arising from product liability
laws.
The ŠKODA Partner enters this date into the corre-
sponding systems of the manufacturer. Any one
ŠKODA Partner Partner can notify you of this date
on request.
ŠKODA Mobility warranty
Fault rectification under the ŠKODA Warranty can be
carried out by means of a replacement or repair of
the defective parts. The ŠKODA Service Partner de-
cides about the type of vehicle repair. The fault recti-
fication takes place in accordance with the availabili-
ty of the ŠKODA Service Partners and within a rea-
sonable period of time. Replaced parts become the
property of the ŠKODA Service Partner.
The Mobility Warranty provides you with a sense of
certainty for journeys in your vehicle.
If your vehicle is left on the road due to an unexpec-
ted fault, we can provide services to keep you mov-
ing as part of the mobility guarantee, including the
following: technical assistance on the phone, break-
down assistance at the breakdown location, start-up
on site, and towing to the ŠKODA service partner, if
necessary.
There shall be no further claims arising from the
ŠKODA Warranty. In particular, no claim for replace-
ment, no right of withdrawal, no claim to purchase
price reduction, or provision of a replacement car for
the duration of repair and compensation.
If your vehicle is not repaired on the same day, then
the ŠKODA Service Partner may, if necessary, ar-
range additional subsequent services, such as re-
placement transport (bus, train, etc.), the provision of
a replacement vehicle, and the like.
The ŠKODA Warranty can be claimed at any ŠKODA
Service Partner.
Specific claims for free provision of services under
the ŠKODA Mobility Warranty only exist if your vehi-
cle has remained in a causal connection with a defect
which is to be remedied on the basis of fulfilment un-
der the ŠKODA Warranty.
There are no claims under the ŠKODA Warranty if
vehicle damage has occurred in causal connection
with one of the following circumstances:
The service work was not carried out on time and
professionally according to the provisions of ŠKO-
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Based on the requirements of generally binding legal regulations or country-specific market requirements,
the ŠKODA partner or importer can provide a warranty beyond the scope of the stated ŠKODA Warranty.
This local warranty extends the scope of performance in accordance with the specific warranty conditions
of ŠKODA partners or importers.
Due to the requirements of the generally binding country-specific regulations, the date of first registration
can be given instead of the date of the vehicle handover.
2)
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