Online Services for Your Skoda Kodiaq SUV Second Generation (2024-2026)

Online Services › ŠKODA Connect 157  
Set the maximum speed for trailer operation to cor-  
rectly calculate the route time.  
Online Services  
ŠKODA Connect  
Regulations  
Tap  
Route guidance Trailer Maximum speed for trailers.  
Set the maximum speed for the trailer.  
Setting navigation announcements  
The rights and obligations of the contracting parties  
with regard to the provision of these services are  
regulated in an independent agreement. Current le-  
gal documents regarding the ŠKODA Connect serv-  
ices can be found on the ŠKODA Connect Portal and  
the ŠKODA Connect application.  
Tap  
navigation announcements.  
Select and set the desired menu item.  
Show preferred POI categories  
Favourite POI categories are displayed on the map  
and provided in the destination search.  
Tap  
Basic functions Define preferred POI categories.  
Set favourite categories.  
Functionality  
Setting home address  
ŠKODA Connect services allow you to connect the  
vehicle to the online world. They thus represent an  
extension of the vehicle and Infotainment functions.  
The defined destination of the home address is dis-  
played in the overview of recommended destina-  
tions.  
The ŠKODA Connect services are not part of the ve-  
hicle's equipment. These will be published separately  
on the ŠKODA Connect Portal website, in the ŠKO-  
DA Connect application or in Infotainment, if Info-  
tainment allows this.  
Tap  
Basic functions Enter home address.  
Setting business address  
The defined destination of the business address is  
displayed in the overview of recommended destina-  
tions.  
The offer of ŠKODA Connect services depends on  
the type of vehicle and its trim level, Infotainment  
and country.  
Tap  
Basic functions Enter business address.  
Switching demo mode on / off  
ŠKODA Connect website  
In demo mode, the route guidance from the starting  
point of the demo mode to the selected destination  
is simulated.  
The ŠKODA Connect website contains e.g. the cur-  
rent information on the ŠKODA Connect services,  
the reference to the ŠKODA Connect Portal or the  
option to download the ŠKODA Connect application.  
When the function is switched on, Infotainment is-  
sues a query before the start of route guidance as to  
whether the route guidance should be carried out in  
the normal way or in demo mode.  
The website is opened after reading the following  
QR code or the reference:  
http://go.skoda.eu/skoda-connect  
Tap on Basic functions Demo mode  
.
Defining the starting point of the demo mode  
Select or locate the desired destination to be the  
starting point of demo mode.  
In the displayed destination details, tap More  
.
ŠKODA Connect Portal website  
The ŠKODA Connect Portal website enables, for ex-  
ample, user registration, ordering of ŠKODA Connect  
services, service management or remote access to  
the vehicle.  
Updating the navigation database  
Information for updating the navigation database  
must be requested from a ŠKODA partner.  
The website is opened after reading the following  
QR code or the reference:  
Automatic update  
Infotainment automatically carries out an update if  
the following conditions are met:  
http://go.skoda.eu/connect-portal  
The “Infotainment Online” online services are ac-  
tivated.  
An update of the navigation database for the cur-  
rent vehicle position or route destination is availa-  
ble.  
Determining the navigation database version  
Tap  
System information.  
158 Online Services › ŠKODA Connect application  
Requirements  
ŠKODA Connect application  
Functionality  
Terms of use of the ŠKODA Connect services  
Applies to Infotainment Swing.  
ŠKODA Connect application  
A user is registered in the vehicle.  
The ŠKODA Connect services are active.  
A registered user is authorized to use the ŠKODA  
Connect services.  
The protection level set for sending personal data  
The ŠKODA Connect application enables, for exam-  
ple, user registration, ordering of ŠKODA Connect  
services or remote access to the vehicle.  
The application can be downloaded to the mobile de-  
vice after scanning the following QR code or link:  
enables the use of the ŠKODA Connect services.  
http://go.skoda.eu/skodaconnectapp  
Terms of use of the ŠKODA Connect services  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
A main user is registered in the vehicle.  
The ŠKODA Connect services are active.  
A currently logged in user is authorized to use the  
Requirements  
ŠKODA Connect services.  
The protection level set for sending personal data  
The user has one ŠKODA ID account linked to the  
enables the use of the ŠKODA Connect services.  
vehicle.  
The ŠKODA Connect services are active in the  
Availability of the ŠKODA Connect services  
Availability depends on the following conditions:  
vehicle.  
Cellular networks through which the connection to  
the ŠKODA Connect services is ensured are availa-  
ble.  
User registration and activation of the  
ŠKODA Connect services  
The availability, functioning, connection speed  
Functionality  
and technology used in the mobile network can  
be different in the respective countries and are  
dependent on the mobile network operator.  
Applies to Infotainment Swing.  
User registration will provide you with a ŠKODA ID  
user account that can be used in all ŠKODA applica-  
tions and services.  
In areas where this is insufficient signal, e.g. in un-  
derground garages, functionality may be limited.  
The ŠKODA Connect services are available for your  
vehicle, infotainment and the respective country.  
User registration for the ŠKODA Connect services  
can be done at the following locations.  
The availability can be checked on the following  
ŠKODA Connect website:  
ŠKODA Connect Portal website  
ŠKODA Connect application  
http://go.skoda.eu/skoda-connect-availability  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
User registration will provide you with a ŠKODA ID  
user account that can be used in all ŠKODA applica-  
tions and services.  
Availability status of the ŠKODA Connect services  
The availability of the services is indicated by the col-  
our of the symbol in the status bar on the Infotain-  
ment screen.  
User registration for the ŠKODA Connect services  
can be done at the following locations.  
ŠKODA Connect Portal website  
ŠKODA Connect application  
Infotainment, if it supports this function  
White - ŠKODA Connect services are available.  
Grey - ŠKODA Connect services are not available.  
When registering, create an S-PIN.  
You will need the S-PIN to register for certain ŠKO-  
DA Connect services as well as to register for the  
protected user account.  
Online Services › Setting personal data protection 159  
Follow the instructions in the Infotainment screen.  
Settings  
User registration  
Applies to Infotainment Swing.  
Setting personal data protection  
Personal data  
User registration and activation of online services  
ŠKODA Connect take place on the website ŠKODA  
Connect Portal or in the application ŠKODA Con-  
nect.  
Personal customer data is collected, processed and  
used by ŠKODA AUTO in accordance with the provi-  
sions of the generally binding legal provisions.  
To complete registration, access to the e-mail box  
entered during registration is required.  
The current declaration on the protection of person-  
al data can be found on the following website:  
Activation of online services  
Applies to Infotainment Swing.  
data  
In order to aktivieren ŠKODA Connect online serv-  
ices, proceed as follows:  
Turn on the ignition and switch on Infotainment.  
Select the following menu:  
ŠKODA Connect (Online Services) Registration  
.
As a contracting party with regard to the use of the  
ŠKODA Connect services, you must ensure the pro-  
tection of personal data and the right to privacy.  
Enter and confirm the registration PIN you have re-  
ceived during user and vehicle registration on the  
ŠKODA Connect Portalwebsite or in the ŠKODA  
Connect application.  
Wait for the registration completion message to  
appear.  
Inform the vehicle user and passengers that the vehi-  
cle is transmitting user data and using localization  
services. Failure to provide information can violate  
the rights of vehicle users and passengers.  
Confirm any messages on the screen.  
Localisation services include, for example, informa-  
tion on the last parking position, area notification or  
speed notification.  
Register users in Infotainment  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
If the passengers do not agree to the use of the lo-  
calization services, switch off the services by setting  
the respective protection level for personal data.  
Switch on the Infotainment and in the displayed  
welcome window tap Switch users Register and follow  
the instructions on the screen.  
Or:  
Functionality  
New user Register and follow the in-  
structions on the screen.  
User and vehicle data as well as information from the  
localization services are sent when using the ŠKODA  
Connect services.  
To complete registration, access to the e-mail box  
entered during registration is required.  
The level of protection for personal data set influen-  
ces what is sent.  
Activate ŠKODA Connect services when register-  
ing the main user  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The set level of protection for personal data influen-  
ces data transmission using eSIM.  
After the main user has been registered, the Info-  
tainment prompts you to activate ŠKODA Connect  
services.  
This does not affect data transmission of a device  
connected via WLAN.  
To complete the activation, it is necessary to have  
two original vehicle keys with you.  
Settings  
Follow the instructions in the Infotainment screen.  
Activate ŠKODA Connectservices of another log-  
ged in user  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The legally required services, e.g. emergency call,  
cannot be switched off.  
Every vehicle user can set the protection level of  
personal data.  
Become primary user  
.
160 Online Services › Setting personal data protection  
it is necessary to activate localisation services for the  
full function of some ŠKODA Connect services.  
A
Tapping the icon displays a menu for setting the  
protection level of personal data.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Set the level of protection for personal data  
Applies to Infotainment Swing.  
The level of protection of personal data is linked to  
the user account. After the user has logged on, this is  
set according to the level last set.  
ŠKODA Connect (online services) Privacy and services  
Set the desired level of protection of personal da-  
ta.  
.
Settings in the control centre  
Applies to Infotainment Swing.  
Tap Set-up in user management  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Open the Infotainment  
control centre by hold-  
ing down the bar at the  
top of the screen and  
pulling it down.  
Privacy and service management  
.
Set the desired level of protection of personal da-  
ta.  
Maximum privacy  
Applies to Infotainment Swing.  
All ŠKODA Connect services other than the serv-  
ices you are currently using are switched off.  
All localization services are switched off. The vehi-  
cle position information is not shared.  
Maximum privacy  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
All ŠKODA Connect services other than the serv-  
ices you are currently using are switched off.  
All localization services are switched off. The vehi-  
cle position information is not shared.  
Information transmission via eSim is switched off.  
Example of display in Infotainment Swing  
A Tapping the icon displays a menu for setting the  
protection level of personal data.  
Detailed information on the protection levels of  
personal data  
No online updates available.  
No location  
Settings in the control centre  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Applies to Infotainment Swing.  
All localization services ŠKODA Connect are  
switched off. The vehicle position information is  
not shared.  
Open the Infotainment  
control centre by hold-  
ing down the bar at the  
top of the screen and  
pulling it down.  
No location  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
All localization services ŠKODA Connect are  
switched off. The vehicle position information is  
not shared.  
Information transmission via eSim is switched on.  
All functions that require a connection via eSIM are  
active.  
Use location  
Applies to Infotainment Swing.  
Localization services ŠKODA Connect are enabled.  
Information on vehicle position is not provided to  
other people.  
Information on the vehicle position is not available  
on the ŠKODA Connect Portal web pages and in  
the ŠKODA Connect application.  
Display example in Infotainment Amundsen  
Online Services › User management 161  
Therefore, we recommend deleting the previous  
main user. Then, log in with your own user account  
and set yourself as the main user of the vehicle.  
Use location  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
If you register a new user and select yourself as the  
main user during registration, the previous main user  
is automatically overwritten.  
Localization services ŠKODA Connect are enabled.  
Information on vehicle position is not provided to  
other people.  
Information on the vehicle position is not available  
on the ŠKODA Connect Portal web pages and in  
the ŠKODA Connect application.  
Information transmission via eSim is switched on.  
All functions that require a connection via eSIM are  
active.  
The type of user and vehicle information to be  
sent can be influenced by setting the protection level  
of personal data.  
Functionality  
Applies to Infotainment Bolero, Amundsen and Columbus.  
Share my location  
Applies to Infotainment Swing.  
User accounts  
User Management displays the accounts of the last  
active users. The following activities can be carried  
out in user management:  
Localization services ŠKODA Connect are enabled.  
The vehicle position information is available for all  
services which need to know the vehicle’s position.  
Select a user account  
Register user  
Active ŠKODA Connect services  
Add and remove user accounts  
Set the main users  
Information on the vehicle position is available on  
the ŠKODA Connect Portal web pages and in the  
ŠKODA Connect application.  
Share my location  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Set account security  
Localization services ŠKODA Connect are enabled.  
The vehicle position information is available for all  
services which need to know the vehicle’s position.  
Information on the vehicle position is available on  
the ŠKODA Connect Portal web pages and in the  
ŠKODA Connect application.  
Information transmission via eSim is switched on.  
All functions that require a connection via eSIM are  
active.  
Overview  
Applies to Infotainment Bolero, Amundsen and Columbus.  
Main user  
The main user provides a registered user with activa-  
ted ŠKODA Connectservices and a vehicle associ-  
ated with his account.  
The main user can take full advantage of the person-  
alisation features.  
Collection of anonymised data  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The main user has full control over the settings and  
operation of the vehicle.  
All settings are saved in the main user's personal on-  
line account.  
When the protection level of personal data is set  
Use location and Share my location the vehicle can collect  
and send anonymised data to improve the services  
of selected third parties.  
User with a ŠKODA Connect online account  
The user was not selected by the main user, but has  
his own ŠKODA Connect online account.  
It is exclusively anonymous data without any connec-  
tion to the specific vehicle, the vehicle owner or oth-  
er authorized users.  
The user can take full advantage of the personalisa-  
tion features.  
All settings are saved in the registered user's person-  
al online account.  
User management  
Guest  
What you should be mindful of  
Applies to Infotainment Bolero, Amundsen and Columbus.  
A guest account is anonymous and will in no way  
synchronise with ŠKODA Connect services.  
When buying an older vehicle with ŠKODA Connect  
services, it is possible that the services are active and  
the main user is the previous owner of the vehicle.  
The previous owner can still have the possibility to  
control the vehicle functions and receive information  
about the users and the vehicle.  
All changes to settings related to this account are  
stored exclusively in the vehicle.  
162 Online Services › User management  
Requirements  
Applies to Infotainment Bolero, Amundsen and Columbus.  
A User name  
B Turn off logging in to the account using the S-PIN  
C Display of user account management  
Display information about the S-PIN  
Display information about restoring the S-PIN  
The following conditions must be met for unlimited  
use of the management of user accounts and their  
synchronization with online accounts:  
A main user with active ŠKODA Connect services  
is registered in Infotainment.  
The ŠKODA Connect services are available.  
User verification by entering the S-PIN can be  
switched on/off in the menu item  
Pro-  
tect user profile Protect user profile with S-PIN will be switched  
on/off.  
Operation  
Applies to Infotainment Bolero, Amundsen and Columbus.  
Restore S-PIN  
Your S-PIN can be restored on the ŠKODA Connect  
Portal website or in the ŠKODA Connect application.  
Log in user  
After switching on the ignition ignition and Infotain-  
ment are switched on, the introductory login screen  
for the last user account used is displayed.  
After restoring the S-PIN, register again for the  
correct functioning of the ŠKODA Connect appli-  
cation in the vehicle as the main user.  
The introductory log on screen cannot be skip-  
ped. Without registering, the Infotainment cannot be  
used.  
If you are the main user in several vehicles, register  
again in each vehicle.  
Log out user  
Confirm the log-in.  
When the ignition is switched off, the logout screen  
is displayed, in which the selected vehicle functions  
can be viewed.  
When you log in to a secure user account, enter  
the S-PIN and confirm the login.  
Or:  
When the time interval expires, the logout screen is  
switched of and the user is automatically logged off.  
Select the menu item for switching user.  
A menu containing available users is displayed.  
Select the desired account.  
When you log in to a secure user account, enter  
the S-PIN and confirm the login.  
Settings  
Applies to Infotainment Bolero, Amundsen and Columbus.  
User management  
Or:  
Tap  
.
Select the menu item for switching user.  
A menu containing available users is displayed.  
If you are a new user tap New user to register the  
user.  
Follow the instructions in the Infotainment screen.  
Log in to the protected user account  
Some user accounts can be protected. Protected ac-  
counts are shown in the user list with the icon  
.
To log in to the protected user account you need the  
S-PIN created when creating the user account on  
the ŠKODA Connect Portal website, in the ŠKODA  
Connect application or when registering the user in  
Infotainment.  
Details of the currently selected user  
- A user account protected by the S-PIN  
Switch to another user / enter a new user  
Settings  
A Online synchronization of the user account with  
information about the last synchronization  
Tap Become main user  
Tap Become main user and follow the in-  
structions on the screen.  
Online Services › User account 163  
Delete user  
By deleting the registered vehicle in the user ac-  
count on the website ŠKODA Connect Portal the  
user is also deleted in Infotainment.  
To display the user accounts, tap  
De-  
lete users  
.
To delete the user, select the user and confirm the  
deletion.  
Changing the user  
Turn on the ignition and switch on Infotainment.  
Select the following menu:  
Deleting the main user account will delete the  
shared user accounts.  
ŠKODA Connect (Online Services) Registration  
.
Delete the current user account  
New owner Change of owner  
.
Tap Delete user profile  
Confirm the deletion.  
.
Enter and confirm the registration PIN code re-  
ceived during registration of the new user and dur-  
ing vehicle registration on the ŠKODA Connect  
Portal website.  
If necessary, confirm the change by confirming  
Change main user confirm.  
Delete all users  
Resetting the Infotainment to the factory settings  
will delete all user accounts.  
Turn on the ignition and switch on Infotainment.  
Tap  
.
Restore factory settings select and confirm the reset.  
Personalisation  
Usage  
To check the factory reset was successful, we  
recommend that you check the deletion of the user  
accounts and the main user account.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The personalisation service allows you to set, set and  
store vehicle settings.  
User account  
What you should be mindful of  
Applies to Infotainment Swing.  
The personalisation service is connected to the user  
accounts. Any change to the set personalised func-  
tions is automatically stored in the active user ac-  
count.  
When buying an older vehicle with ŠKODA Connect  
services, it is possible that the services are active and  
the main user is the previous owner of the vehicle.  
The previous owner may also be able to control the  
vehicle functions and receive information about the  
user and the vehicle.  
If the vehicle is within range of a contractual mobile  
phone network, personalisable settings are stored in  
the ŠKODA ID online user account after the ignition  
is switched off.  
Therefore, we recommend removing the previous  
main user. Then log in with your own user account.  
By registering for a user account in another ŠKODA  
brand vehicle, the custom functions associated with  
the user account are set according to vehicle type,  
equipment and infotainment.  
When you register a new user, the previous user is  
automatically overwritten.  
Conditions  
Applies to Infotainment Swing.  
Settings  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
For user account management, the availability of the  
ŠKODA Connect services is indispensable.  
Switch personalisation service on / off  
Privacy settings and manage services  
In the displayed list of online services, select the  
service personalisation.  
.
Settings  
Applies to Infotainment Swing.  
Switch the service off / on.  
Delete user  
Turn on the ignition and switch on Infotainment.  
Select the following menu:  
Management of online services  
Usage  
ŠKODA Connect (Online Services) Registration  
.
Delete owner Delete  
.
The following activities can be carried out in service  
management:  
Confirm the deletion.  
164 Online Services › eSIM data connection  
Set protection of personal data  
Show the list of available services  
Receive information about the status of the serv-  
ices  
Receive information about the validity of the serv-  
ices  
Switch the use of the services on/off  
Show the list of online services  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Privacy and service management  
.
Show details of services  
Select the desired service from the list of online  
services.  
Details about the service may contain the following  
information and functions:  
Connection status of the online services  
Status of the service  
The connection status of the online services of ŠKO-  
DA Connect online services is indicated by an icon in  
the status bar on the Infotainment screen.  
Reason for the unavailability of the service  
Expiry date of the service's validity  
Switch use of the service on/off  
Settings  
Switch use of the service on/off  
Applies to Infotainment Swing.  
ŠKODA Connect (Online Services) Privacy and services  
Select the desired service from the displayed list of  
online services.  
.
Activate / deactivate the desired service.  
A The ŠKODA Connect online services are availa-  
ble.  
The service can only be used if it is available.  
B The ŠKODA Connect online services are not  
available.  
Switch use of the service on/off  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
C The set personal data protection level  
Maximum privacy  
No position data  
Use my position  
Share my position  
Privacy and service management  
Select the desired service from the displayed list of  
online services.  
.
Activate / deactivate the desired service.  
The use of the service applies to all user ac-  
counts. The service can only be used if it is available.  
Conditions  
eSIM data connection  
Usage  
Applies to Infotainment Swing.  
A user with active ŠKODA Connect services is  
registered in Infotainment.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The ŠKODA Connect services are available.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
For ŠKODA Connect services, the prepaid e-SIM da-  
ta connection for online services can be used.  
A main user with active ŠKODA Connect services  
is registered in Infotainment.  
The ŠKODA Connect services are available.  
The data connection can be shared with another 8  
connected devices using Wi-Fi.  
Further information on the function of the data con-  
nection, user registration, availability of the data con-  
nection and on the overview of the data plans and  
countries, with the possibility of obtaining them, can  
be found on the following website:  
Operation  
Show the list of online services  
Applies to Infotainment Swing.  
ŠKODA Connect (Online Services) Privacy and services  
.
Online Services › Online System Update 165  
Operation  
https://skoda.cubictelecom.com  
Download update  
Turn on the ignition and switch on Infotainment.  
Follow the instructions and information displayed  
on the Infotainment screen.  
Confirm the download in the Infotainment.  
Operation  
The download process can be cancelled at any time.  
When the ignition is switched on again, the down-  
load process is automatically restored.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The download time depends on the speed and quali-  
ty of the mobile network, the file size, and the type  
of update.  
Show ŠKODA Connect data packets  
Data connection Data packets  
.
The following information is displayed in the over-  
view:  
Install the update  
WARNING  
Overview of the plans purchased  
Use of the data plans  
The plan is valid  
The connectivity control unit (OCU) or Infotainment  
may not function during installation.  
In this event, there are no emergency calls, no auto-  
matic emergency calls in the event of an accident  
and none of the ŠKODA Connectservices will be  
available.  
The validity of the plan expires when the plan is  
fully used or when the period of validity expires.  
Install the update while the vehicle is stationary.  
Settings  
Park the vehicle safely.  
Switch off the ignition.  
Confirm the software installation on the Infotain-  
ment screen.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Switch the use of the ŠKODA Connect services  
on/off.  
The vehicle can be left while the installation contin-  
ues.  
Switch on the ignition and Infotainment after in-  
stallation or return to the vehicle.  
Check the message regarding successful installa-  
tion on the Infotainment screen.  
Data connection Integrated data connection (eSIM)  
.
Online System Update  
Usage  
The emergency call indicator light does not light  
up during installation.  
The online update enables software updates for the  
connectivity control unit (OCU) and supported Info-  
tainment type.  
After a successful installation, the emergency call  
indicator lamp lights up green.  
The Infotainment automatically indicates a possible  
online update by showing a message on the Infotain-  
ment screen. Infotainment also offers the option of  
downloading the update or postponing the down-  
load process.  
Requirements  
The following conditions must be met for a success-  
ful update:  
Further information on online updates, their availabil-  
ity in the respective countries, on supported vehicles  
and Infotainment systems can be found on the fol-  
lowing website:  
The ignition and the Infotainment are switched  
on.  
The ŠKODA Connect services were activated in  
the vehicle.  
http://go.skoda.eu/online-system-update  
The ŠKODA Connect services are available.  
The vehicle has an internet connection.  
The Maximum privacy is not set in the vehicle.  
The online update is available in the relevant  
country.  
If the download of the update is postponed, the  
option to download the update will be offered again  
the next time the ignition and Infotainment are  
switched on.  
The charge state of the 12-volt vehicle battery is  
sufficient.  
166 Online Services › Shop  
The availability of the services and functions de-  
pends on the vehicle and Infotainment type as well  
as being country-specific.  
Self-help  
If any of the following events occur while download-  
ing the update or during installation, please contact a  
service provider:  
The following conditions must be met to activate  
new services and functions:  
A message appears in the Infotainment screen re-  
garding an incorrect download or installation of the  
update.  
Infotainment supports the activation of new  
services and functions.  
The vehicle trim level enables the use of new  
The Infotainment screen goes out after switching  
on.  
The emergency call indicator lamp lights up red.  
services or functions.  
If a service or a function is linked to a trim level  
that is not available with the vehicle, find out  
from a specialist garage whether the vehicle trim  
can be added.  
Shop  
Usage  
The main vehicle user is logged on.  
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The charge state of the 12-volt vehicle battery is  
sufficient.  
In Infotainment in the Shop menu, the following ac-  
tivities can be carried out  
An active data connection is required for certain  
services or functions. The connection may be  
chargeable.  
Order new functions and services  
Extend purchased functions and services  
Buy subsequent ŠKODA Connect data plans  
Activated services and functions are not linked to  
the validity period of ŠKODA Connect services.  
Devices connected via Wi-Fi can also access the  
data plans.  
Limitation  
Further information on the data plans can be found  
on the following website:  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
https://skoda.cubictelecom.com  
The functions are linked to the vehicle, not to the  
main user account. These cannot be transferred to  
any other vehicle in which the user logs on.  
The functions and services can be subject to a run-  
time limitation or even be unlimited.  
Information call  
Usage  
The functions and services that are purchased are  
available to all vehicle users.  
The info call can be used if there are problems with  
the ŠKODA Connectservices or for information re-  
garding the products and services of the ŠKODA  
brand.  
The functions and services can also be purchased  
later on the website ŠKODA Connect Portal.  
Overview  
Requirements  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
The ŠKODA Connect services are active.  
The level of protection of personal data is not set  
Tap  
.
Select the desired function or service from the list  
that is displayed.  
to  
Maximum privacy  
.
To send information about the position of the ve-  
hicle, the protection level of personal data must  
be set to Share my position  
.
Requirements  
Applies to Infotainment Bolero, Amundsen and Co-  
lumbus.  
Online Services › Breakdown call 167  
Requirements  
Operation  
The service and the coupled functions are available  
depending on the following conditions:  
Press the button.  
The service partner is chosen on the ŠKODA  
Connect Portal website or in the ŠKODA Connect  
application.  
The vehicle type, vehicle equipment and Infotain-  
ment type are supported.  
The level of protection of personal data is not set  
to  
Maximum privacy  
.
The ŠKODA Connect services are active.  
The ŠKODA Connect services are available.  
Breakdown call  
Usage  
Vehicle status report  
Usage  
The breakdown call can be used in the event of a  
breakdown.  
The vehicle health report function enables the vehi-  
cle status to be tracked online.  
By pressing the key a connection is established  
with the ŠKODABreakdown Service. At the same  
time, the vehicle sends information about the vehicle  
condition and the vehicle position.  
The service is in the ŠKODA Connect application is  
available.  
The available vehicle data includes, for example, the  
distance travelled, selected warning messages or  
service inspection requirements.  
Requirements  
The ŠKODA Connect services are active.  
The level of protection of personal data is not set  
Requirements  
to  
Maximum privacy  
.
The service and the coupled functions are available  
depending on the following conditions:  
To send information about the position of the ve-  
hicle, the protection level of personal data must  
be set to Share my position  
.
The ŠKODA Connect services are active.  
The set protection level for personal data that en-  
ables the required data to be sent.  
The ŠKODA Connect services are available.  
Operation  
Press the button.  
Remote access to the vehicle  
Usage  
The service relating to remote access to the vehicle  
offers the possibility of remotely controlling certain  
vehicle functions and accessing vehicle information.  
Available functions include, for example, the follow-  
ing:  
Trip overviews  
Notification of the alarm triggering  
Localisation service notifications (e.g.location, area  
or speed notifications)  
Service schedules  
Usage  
If the vehicle detects that a service visit is necessary,  
it will automatically send this information to the  
service partner of your choice.  
Vehicle search, using horn and flashing signals  
Remote-controlled vehicle locking and unlocking  
Operation of the auxiliary heating  
The service partner will then contact you and sched-  
ule the service visit with you.