Online Services › Shop 163
The availability of the services and functions de-
pends on the vehicle and Infotainment type as well
as being country-specific.
Self-help
If any of the following events occur while download-
ing the update or during installation, please contact a
service provider:
The following conditions must be met to activate
new services and functions:
A message appears in the Infotainment screen re-
garding an incorrect download or installation of the
update.
▶
✓ Infotainment supports the activation of new
services and functions.
✓ The vehicle trim level enables the use of new
The Infotainment screen goes out after switching
on.
The emergency call indicator lamp lights up red.
▶
▶
services or functions.
If a service or a function is linked to a trim level
that is not available with the vehicle, find out
from a specialist garage whether the vehicle trim
can be added.
Shop
Usage
✓ The main vehicle user is logged on.
✓ The ŠKODA Connect services are active.
✓ The ŠKODA Connect services are available.
Applies to Infotainment Bolero, Amundsen and Co-
lumbus.
✓ The charge state of the 12-volt vehicle battery is
sufficient.
In Infotainment in the Shop menu, the following ac-
tivities can be carried out
An active data connection is required for certain
services or functions. The connection may be
chargeable.
Order new functions and services
Extend purchased functions and services
Buy subsequent ŠKODA Connect data plans
▶
▶
▶
Activated services and functions are not linked to
the validity period of ŠKODA Connect services.
Devices connected via Wi-Fi can also access the
data plans.
Limitation
Further information on the data plans can be found
on the following website:
Applies to Infotainment Bolero, Amundsen and Co-
lumbus.
https://skoda.cubictelecom.com
The functions are linked to the vehicle, not to the
main user account. These cannot be transferred to
any other vehicle in which the user logs on.
The functions and services can be subject to a run-
time limitation or even be unlimited.
Information call
Usage
The functions and services that are purchased are
available to all vehicle users.
The info call can be used if there are problems with
the ŠKODA Connectservices or for information re-
garding the products and services of the ŠKODA
brand.
The functions and services can also be purchased
later on the website ŠKODA Connect Portal.
Overview
Requirements
Applies to Infotainment Bolero, Amundsen and Co-
lumbus.
✓ The ŠKODA Connect services are active.
✓ The level of protection of personal data is not set
Tap
.
›
›
Select the desired function or service from the list
that is displayed.
to
Maximum privacy
.
To send information about the position of the ve-
hicle, the protection level of personal data must
be set to Share my position
.
Requirements
Applies to Infotainment Bolero, Amundsen and Co-
lumbus.
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