2004-2008 Suzuki Alto 4 Door Warranty Policy User Manual
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Warranty Policy for Your Suzuki Alto 4 Door Sixth Generation (2004-2008)

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59K,76G,844-74E
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WARRANTY POLICY
Maruti Suzuki India Limited (hereinafter called “Maruti Suzuki”),
warrants that each new Maruti Suzuki vehicle distributed in India
by Maruti Suzuki and sold by an authorised Maruti Suzuki dealer
will be free, under normal use and service, from any defects in
material and workmanship at the time of manufacture SUBJECT
TO THE FOLLOWING TERMS AND CONDITIONS:
(1) Qualification:
To qualify for this warranty:
(a) The Maruti Suzuki vehicle must be delivered by Maruti
Suzuki authorised dealer and set-up, serviced by Maruti
Suzuki authorised dealer/service station.
(b) The warranty registration card in respect of each vehicle
must be completed by the dealer at the time of delivery
of the vehicle and dealer should retain the same.
(2) Term:
The term of the warranty shall be twenty four (24) months
or 40,000 kilometers (whichever occurs first) from the date
of delivery to the first owner.
(3) Maruti Suzuki Warranty Obligation:
If any defect(s) should be found in a Maruti Suzuki vehicle
within the term stipulated above, Maruti Suzuki only obligation
is to repair or replace at its sole discretion any part shown
to be defective, with a new part or the equivalent at no cost
to the owner for parts or labour, when Maruti Suzuki
acknowledges that such a defect is attributable to faulty material
or workmanship at the time of manufacture. The owner is
responsible for any repair or replacements which are not
covered by this warranty.
(4) Limitation:
This warranty shall not apply to:
(a) normal maintenance service required other than the three
free services, including without limitation, oil and fluid
changes, headlight aiming, fastener retightening, wheel
balancing, wheel alignment and tyre rotation, cleaning of
injectors, adjustments of carburettor, ignition timing, clutch
and valve clearance.
(b) the replacement of normal wear parts including without
limitation, bulbs, battery, tyres and tubes, spark plugs, belts,
hoses, filters, wiper blades, brushes, contact points, fuses,
clutch disc, brake shoes, brake pads, cable and all rubber
parts (except oil seal and glass run).
(c) any vehicle which has been used for competition or racing.
(d) any repairs or replacement required as a result of accidents
or collision.
(e) any defects caused by misuse, negligence, abnormal use
or insufficient care.
(f) any vehicle which has been modified or altered, including
without limitation, the installation of performance
accessories.
(g) any vehicle on which parts or accessories not approved
by Maruti Suzuki have been used.
(h) any vehicle which has not been operated in accordance
with the operating instructions in the Maruti Suzuki Owner’s
Manual.
(i) any vehicle which has not received, during the warranty
term, the service inspections prescribed in the Maruti
Suzuki Owner’s Manual.
(j) any vehicle which has been assembled, disassembled,
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59K,76G,844-74E
adjusted or repaired by other than an Maruti Suzuki
authorised dealer/service station.
(k) any vehicle which has been used for purposes other than
what it was designed for.
(l) any damage or deterioration caused by industrial pollution
and bird droppings.
(m) insignificant defects which do not affect the function of the
vehicle including without limitation, sound, vibration and fluid
seep.
(n) any natural wear and tear including without limitation, aging
etc.
(o) Installation and usage of Domestic LPG Gas/LPG cylinder.
For Maruti Suzuki Air-Conditioned Vehicles
(p) V-belts, hoses and gas leaks.
(5) Extent of Warranty:
This warranty is the entire written warranty given by Maruti
Suzuki for Maruti Suzuki vehicles and no dealer or its or his
agent or employee is authorised to extend or enlarge this
warranty and no dealer or its or his agent or employee is
authorised to make any oral warranty on Maruti Suzuki behalf.
Maruti Suzuki reserves the right to add any improvements or
change the design of any model at any time with no obligation
to make the same changes on units previously sold.
(6) Warranty Service:
To obtain warranty service, the complete vehicle must be
presented at the owner’s expenses to any authorised Maruti
Suzuki dealer.
(7) Owner’s Warranty Responsibilities:
It is responsibility of each owner to:
(a) make certain that the warranty registration/PDI card was
completed at the time of delivery of the vehicle;
(b) have performed, at his own expenses, by an Maruti Suzuki
authorised dealer/service station all the service inspections
specified in the Maruti Suzuki “Owner’s Manual and Service
Booklet” and maintain adequate proof that such service
inspections have been performed.
(c) make certain that the Maruti Suzuki authorised dealer/
servise station performing the service inspection has
certified the work on the “Maintenance Service Record”
page in the “Owner’s Manual and Service Booklet” and
(d) present the Maruti Suzuki “Owner’s Manual and Service
Booklet” to the authorised Maruti Suzuki dealer whenever
requesting service inspections or warranty service.
If the “Owner’s Manual and Service Booklet” should be lost or
destroyed the owner should consult the authorised Maruti Suzuki
dealer from whom the vehicle was purchased for instructions
concerning replacement of the “Owner’s Manual and Service
Booklet”.
(8) Disclaimer of Consequential Damage:
Maruti Suzuki assumes no responsibility for loss of vehicle, loss
of time, inconvenience or any other indirect incidental or
consequential damage resulting from the vehicle not being
available to the owner because of any defect covered by this
warranty.
(9) Change of Owner
Even if ownership of the vehicle changes, the remaining
warranty period is effective for the new owner.
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59K,76G,844-74E
Maruti Suzuki offers the Emission Warranty on all Maruti Suzuki vehicles (apart from the Regular warranty and will run parallel
to the regular product warranty) only in four metropolitan cities (New Delhi, Kolkata, Mumbai and Chennai) with effect from
July 1st, 2001.
Terms:
The Emission Warranty will be applicable for 80,000 kms or 3 years (Which ever comes earlier) from the date of delivery to
the first owner. The remaining warranty terms will be valid in case of any change in ownership provided the production of all
valid document.
Conditions:
1. Under Emission Warranty, Warranty claims will be admitted for a prima facie examination, in case vehicle fails to meet to the
Emission Standard as specified in sub rule (2) of rule no. 115 of Central Motor Vehicles Rules (CMVR), 1989.
2. The warranty claims will only be accepted after examination carried out by Maruti Suzuki or it's dealer which leads to firm conclusions
that the
a) Original settings have not been tempered in any case.
b) Part (as given in Annexure-A) has a manufacturing defect.
c) Vehicle is unable to meet the Emission Standards (as given in 1.), inspite of the vehicle having been maintained and used
in accordance with the instructions as specified in Owner's Manual and Service Booklet and the used fuel and different oils
(Engine oil, Transmission oil, Brake oil etc.) are also as per specification.
3. The method of examination for deciding the warranty of the parts will be at the sole discretion of Maruti Suzuki and it's dealer
and results of the examination will be final and binding. If after examination, the warrantable condition is not established, Maruti
Suzuki and it's dealer has the right to charge all, or part of the cost of such examination.
4. Under Emission Warranty, the parts (as given in Annexure-A) will be changed free of cost, but the consumables will be charged
as per actual.
5. If the part covered under Emission Warranty or the associated parts, are not independently replaceable, on account of these being
integral parts a complete assembly, Maruti Suzuki and it's dealer will have the sole discretion to replace entire assembly or by
using some of the parts of the system through suitable repair or modifications.
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59K,76G,844-74E
6. Any consequential repairs or replacement of parts which may be found necessary to establish compliance of Emission Warranty,
will not be considered under warranty, unless the same is under product warranty. The consumable will be charged as per actual
under such repair or replacement.
7. Maruti Suzuki will not be responsible for the cost of transportation of the vehicle to the nearest Maruti Suzuki dealer workshop
or any loss due to non-availability of the vehicle during the period of lodging of a warranty claim and examination and/or repair
by Maruti Suzuki dealer.
8. Maruti Suzuki will not be responsible for any penalty that may be charged by statutory authorities on account of failure to comply
with the EMISSION STANDARDS.
9. Emission Warranty will not be affected on the change of owner, provided all the documents are available.
10. All maintenance actions (as specified in the Owner's Manual and Service Booklet) need to be followed and recorded in the manual
for emission warranty.
11. The customer needs to produce the PUC (Pollution Under Control) certificate valid for the period preceding the test during which
the failure is discovered. The receipts (for the maintenance of the vehicle as per specification in Owner's Manual and Service
Booklet from the date of original purchase of the vehicle) will also be required.
Condition Under which the Emission Warranty is not APPLICABLE
1. In the absence of valid PUC certificate.
2. Vehicle not serviced from Maruti Suzuki authorised workshop as per the schedule specified in the Owner's Manual.
3. Vehicle subjected to abnormal use (accident, motor race, rallies or for the purpose of establishing the records etc.)
4. Use of non MGP (Maruti Genuine Part).
5. Vehicle tempered in an unauthorised manner.
6. Tampering with odometer so that the actual kilometer reading can not be read.
7. Use of adulterated fuel and/or unspecified oils (Engine oil, Transmission oil and Brake oil etc.)
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Annexure-A
List of parts covered under Emission Warranty
1. Fuel injection Assembly, Pressure Regulator, Throttle Body Assembly.
2. Electronic Control Module (ECM).
3. Intake Manifold.
4. EGR valve.
5. Distributor and internal parts.
6. Ignitions coil.
7. Canister Assembly.
8. Vapour Liquid Separator.
9. Fuel Tank and Filler Cap.
10. PCV (Positive Crankcase Ventilation) Valve.
11. Oil Filler Cap.
12. Catalytic Convertor.
13. Exhaust manifold.
14. All fuel injection System related SENSORS.
15. Maniverter
EMISSION WARRANTY
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