Get When trouble arises -> Steps to take in an emergency Guide for Toyota Avanza SUV Second Generation (2012-2021)

299

8-2. Steps to take in an emergency

If your vehicle needs to be towed

If towing is necessary, we recommend having your vehicle

towed by your Toyota dealer or commercial towing service,

using a wheel-lift type truck or flatbed truck.

Use a safety chain system for all towing, and abide by all state/

provincial and local laws.

Situations when it is necessary to contact dealers before towing

The following may indicate a problem with your transmission. Contact

your Toyota dealer or commercial towing service before towing.

● The engine is running but the vehicle does not move.

● The vehicle makes an abnormal sound.

Towing with a sling-type truck

Do not tow with a sling-type truck

to prevent body damage.

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300

8-2. Steps to take in an emergency

Towing with a wheel-lift type truck

 From the front

 From the rear

Use a towing dolly under the rear Use a towing dolly under the

wheels.

front wheels.

Using a flatbed truck

If your vehicle is transported by a

flatbed truck, it should be tied

down at the locations shown in the

illustration.

Front

If you use chains or cables to tie

down your vehicle, the angles

shaded in black must be 45°.

Do not overly tighten the tie

downs or the vehicle may be dam-

aged.

301

8-2. Steps to take in an emergency

Emergency towing

If a tow truck is not available in an emergency, your vehicle may be

temporarily towed using cables or chains secured to the emergency

towing eyelets. This should only be attempted on hard surfaced roads

for at most 80 km (50 miles) at under 30 km/h (18 mph).

A driver must be in the vehicle to steer and operate the brakes. The

vehicle’s wheels, drive train, axles, steering and brakes must be in

good condition.

For vehicles with an automatic transmission, only the front towing

eyelets may be used.

Emergency towing procedure

1

Take out the towing eyelet. (→P. 315)

2

Remove the eyelet cover using a flathead screwdriver, etc.

To protect the bodywork, place a rag between the screwdriver, etc., and

the vehicle body as shown in the illustration.

 Front

 Rear (type A)

8

 Rear (type B)

302

8-2. Steps to take in an emergency

3

Insert the towing eyelet into the

hole and tighten partially by

hand.

4

Tighten down the towing eyelet

securely using a wheel nut

wrench or hard metal bar.

5

6

7

Securely attach cables or chains to the towing eyelet.

Take care not to damage the vehicle body.

Enter the vehicle being towed and start the engine.

If the engine does not start, turn the engine switch to the “ON” position.

Shift the shift lever to N and release the parking brake.

Vehicles with an automatic transmission: When the shift lever can-

not be shifted: →P. 141

■While towing

If the engine is not running, the power assist for the brakes and steering will

not function, making steering and braking more difficult.

■Wheel nut wrench

The wheel nut wrench is installed in under the front left seat. (→P. 315)

303

8-2. Steps to take in an emergency

WARNING

Observe the following precautions.

Failure to do so may result in death or serious injury.

■When towing the vehicle

Be sure to transport the vehicle with all

four wheels raised off the ground. If the

vehicle is towed with the tires contacting

the ground, the drivetrain and related

parts may be damaged or an accident

may occur due to a change in direction of

the vehicle.

■While towing

●When towing using cables or chains, avoid sudden starts, etc. which place

excessive stress on the towing eyelets, cables or chains. The towing eye-

lets, cables or chains may become damaged, broken debris may hit peo-

ple, and cause serious damage.

●Do not turn the engine switch to the “LOCK” position. There is a possibility

that the steering wheel is locked and cannot be operated.

■Installing towing eyelets to the vehicle

Make sure that towing eyelets is installed securely.

If not securely installed, towing eyelets may come loose during towing.

8

304

8-2. Steps to take in an emergency

NOTICE

■To prevent damage to the vehicle when towing using a wheel-lift type

truck

●Do not tow the vehicle from the rear when the engine switch is in the

“LOCK” position or the key is removed.

The steering lock mechanism is not strong enough to hold the front wheels

straight.

●When raising the vehicle, ensure adequate ground clearance for towing at

the opposite end of the raised vehicle. Without adequate clearance, the

vehicle could be damaged while being towed.

■To prevent damage to the vehicle when towing with a sling-type truck

Do not tow with a sling-type truck, either from the front or rear.

■To prevent damage to the vehicle during emergency towing

Do not secure cables or chains to the suspension components.

305

8-2. Steps to take in an emergency

If you think something is wrong

If you notice any of the following symptoms, your vehicle proba-

bly needs adjustment or repair. Contact your Toyota dealer as

soon as possible.

Visible symptoms

● Fluid leaks under the vehicle

(Water dripping from the air conditioning after use is normal)

● Flat-looking tires or uneven tire wear

● High engine coolant temperature warning light flashes or comes on

Audible symptoms

● Changes in exhaust sound

● Excessive tire squeal when cornering

● Strange noises related to the suspension system

● Pinging or other noises related to the engine

Operational symptoms

● Engine misfire, stumbling or running roughly

● Appreciable loss of power

● Vehicle pulls heavily to one side when braking

● Vehicle pulls heavily to one side when driving on a level road

● Loss of brake effectiveness, spongy feeling, pedal almost touches

the floor

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306

8-2. Steps to take in an emergency

Fuel pump shut off system

To minimize the risk of fuel leakage when the engine stalls or

when an airbag inflates upon collision, the fuel pump shut off

system stops the supply of fuel to the engine.

Follow the procedure below to restart the engine after the system is

activated.

1

Turn the engine switch to the “ACC” or “LOCK” position.

2

Restart the engine.

NOTICE

■Before starting the engine

Inspect the ground under the vehicle.

If you find that fuel has leaked onto the ground, the fuel system has been

damaged and is in need of repair. Do not restart the engine.

307

8-2. Steps to take in an emergency

If a warning light turns on or a warning

buzzer sounds

Calmly perform the following actions if any of the warning lights

comes on or flashes. If a light comes on or flashes, but then

goes off, this does not necessarily indicate a malfunction in the

system. However, if this continues to occur, have the vehicle

inspected by your Toyota dealer.

Warning light and warning buzzer list

Warning light

Warning light/Details/Actions

Brake system warning light

Indicates that:

^{• Low brake fluid (warning buzzer}*¹); or

• Malfunction in the brake system (If equipped).

→ Immediately stop the vehicle in a safe place and con-

tact your Toyota dealer. Continuing to drive the vehi-

cle may be dangerous.

Charging system warning light

Indicates a malfunction in the vehicle’s charging system.

→ Immediately stop the vehicle in a safe place and con-

tact your Toyota dealer.

Low engine oil pressure warning light

Indicates that the engine oil pressure is too low.

→ Immediately stop the vehicle in a safe place and con-

tact your Toyota dealer.

8

High engine coolant temperature warning light

Indicates that the engine is overheating.

→ Immediately stop the vehicle in a safe place. Continu-

ing to drive the vehicle may be dangerous.

Handling method (→P. 331)

Malfunction indicator lamp

Indicates a malfunction in:

• The electronic engine control system;

• The emission control system; or

• The electronic throttle control system.

→ Have the vehicle inspected by your Toyota dealer

immediately.

308

8-2. Steps to take in an emergency

Warning light Warning light/Details/Actions

SRS warning light

Indicates a malfunction in:

• The SRS airbag system; or

• The seat belt pretensioner system.

→ Have the vehicle inspected by your Toyota dealer

immediately.

ABS warning light

Indicates a malfunction in the ABS.

→ Have the vehicle inspected by your Toyota dealer

immediately.

Slip indicator (if equipped)

Indicates a malfunction in:

• The VSC system;

• The TRC system; or

• The brake assist system.

The light will flash when the TRC or VSC is operating.

→ Have the vehicle inspected by your Toyota dealer

immediately.

Electric power steering system warning light

(warning buzzer)

Electric power steering system operation restriction

• Low Battery Voltage

• Electric power steering system overheating

→ Restrain from operating the handle for a short while.

When about 10 minutes without operating the steer-

ing wheel has passed, it will return to its usual

weight.

(Yellow)

If the warning light does not turn off when repeatedly

coming on, have the vehicle inspected by your Toy-

ota dealer immediately.

Electric power steering system warning light

(warning buzzer)

Indicates a malfunction in the EPS (Electric Power Steer-

ing) system.

(Red)

→ Have the vehicle inspected by your Toyota dealer

immediately.

Automatic transmission warning light (if equipped)

Indicates a malfunction in the automatic transmission sys-

tem.

→ Have the vehicle inspected by your Toyota dealer

immediately.

309

8-2. Steps to take in an emergency

Warning light/Details/Actions

Warning light

Open door warning light

Indicates that one or more of the doors is not fully closed.

→ Check that all the side doors and back door are

closed.

Low fuel level warning light

Indicates that remaining fuel is about 6.9 L (1.8 gal.,

1.5 Imp.gal.) or less.

→ Refuel the vehicle.

Driver’s seat belt reminder light (warning buzzer*²)

Warns the driver to fasten his/her seat belt

→ Fasten the seat belt.

Front passenger’s seat belt reminder light

^{(warning buzzer}*²)

Warns the passenger to fasten his/her seat belt.

→ Fasten the seat belt.

(On the center panel)

Speed warning light (warning buzzer) (for G.C.C. coun-

^tries*³, Republic of Yemen, Jordan, Lebanon*⁵and

Republic of Iraq)

Indicates that your vehicle speed reaches or exceeds

120 km/h (75 mph).

→ Slow down to 120 km/h (75 mph) or less.

Tire pressure warning light (if equipped)

When the light comes on:

Low tire inflation pressure such as

• Natural causes (→P. 311)

• Flat tire (→P. 314)

→ Adjust the tire inflation pressure (including the spare

tire) to the specified level.

→ The light will turn off after a few minutes. In case the

light does not turn off even if the tire inflation pres-

sure is adjusted, have the system checked by your

Toyota dealer.

8

When the light comes on after blinking for 1 minute:

Malfunction in the tire pressure warning system

→ Have the system checked by your Toyota dealer.

Parking brake indicator (warning buzzer*⁴)

Warns the driver to release parking brake.

→ Release the parking brake.

310

8-2. Steps to take in an emergency

*¹: Low brake fluid level buzzer:

The buzzer sounds to indicate that the brake fluid level is low when the

vehicle has reached a speed of 5 km/h (3 mph) or more.

*²: Driver’s and front passenger’s seat belt buzzer:

The driver’s and passenger’s seat belt buzzer sounds to alert the driver

and passenger that his or her seat belt is not fastened. The buzzer sounds

for 30 seconds after the vehicle reaches a speed of at least 20 km/h

(12 mph). Then, if the seat belt is still unfastened, the buzzer will sound in

a different tone for 90 more seconds.

*³: Saudi Arabia, Sultanate of Oman, Bahrain, United Arab Emirates, Qatar,

Kuwait

*⁴: Parking brake engaged warning buzzer:

The buzzer sounds to indicate that the parking brake is still engaged (with

the vehicle having reached a speed of 5 km/h [3 mph]).

*⁵: For vehicles with model code*⁶that has “V” as the last letter

*⁶: The model code is indicated on the manufacturer’s label or the Certifica-

tion Regulation label.

■If the malfunction indicator lamp comes on while driving

The malfunction indicator lamp will come on if the fuel tank becomes com-

pletely empty.

If the fuel tank is empty, refuel the vehicle immediately. The malfunction indi-

cator lamp will go off after several trips.

If the malfunction indicator lamp does not go off, contact your Toyota dealer

as soon as possible.

■Passenger detection sensor, passenger seat belt reminder and warning

buzzer

●If luggage is placed on the passenger seat, the front passenger detection

sensor may cause the warning light to flash and the warning buzzer to

sound even if a passenger is not sitting in the seat.

●If a cushion is placed on the seat, the sensor may not detect a passenger,

and the warning light may not operate properly.

■Warning buzzer

In some cases, the buzzer may not be heard because of noisy place or an

audio sound.

311

8-2. Steps to take in an emergency

■When the tire pressure warning light comes on (vehicles with a tire pres-

sure warning system)

Inspect the appearance of the tire to check that the tire is not punctured.

If the tire is punctured: →P. 314

If the tire is not punctured:

Carry out the following procedure after the tire temperature has lowered suffi-

ciently.

●Check the tire inflation pressure and adjust to the appropriate level.

●If the warning light does not go out even after several minutes, check that

the tire inflation pressure is at the specified level and carry out initialization.

The warning light may come on again if the above operations are conducted

without first allowing the tire temperature to lower sufficiently.

■The tire pressure warning light may come on due to natural causes

(vehicles with a tire pressure warning system)

The tire pressure warning light may come on due to natural causes such as

natural air leaks and tire inflation pressure changes caused by temperature.

In this case, adjusting the tire inflation pressure will turn off the warning light

(after a few minutes).

■When a tire is replaced with a spare tire (vehicles with a tire pressure

warning system)

The spare tire is also equipped with a tire pressure warning valve and trans-

mitter. The tire pressure warning light will turn on if the tire inflation pressure

of the spare tire is low. If a tire goes flat, the tire pressure warning light will not

turn off even though the flat tire has been replaced with the spare tire.

Replace the spare tire with the repaired tire and adjust the tire inflation pres-

sure. The tire pressure warning light will go off after a few minutes.

■If the tire pressure warning system is not functioning (vehicles with a

tire pressure warning system)

The tire pressure warning system will be disabled in the following conditions:

(When the condition becomes normal, the system will work properly.)

8

●If tires not equipped with tire pressure warning valves and transmitters are

used

●If the ID code on the tire pressure warning valves and transmitters is not

registered in the tire pressure warning computer

● If the tire inflation pressure is higher than the specified tire air pressure.

312

8-2. Steps to take in an emergency

The tire pressure warning system may be disabled in the following conditions:

(When the condition becomes normal, the system will work properly.)

●If electronic devices or facilities using similar radio wave frequencies are

nearby

●If a radio set at a similar frequency is in use in the vehicle

●If a window tint that affects the radio wave signals is installed

●If there is a lot of snow or ice on the vehicle, particularly around the wheels

or wheel housings

●If non-genuine Toyota wheels are used (Even if you use Toyota wheels, the

tire pressure warning system may not work properly with some types of

tires.)

●If tire chains are used

●If the spare tire is in a location subject to poor radio wave signal reception.

●If a large metallic object which can interfere with signal reception is put in

the luggage room.

■If the tire pressure warning light frequently comes on after blinking for 1

minute (vehicles with a tire pressure warning system)

If the tire pressure warning light frequently comes on after blinking for 1 min-

ute when the engine switch is turned on, have it checked by your Toyota

dealer.

313

8-2. Steps to take in an emergency

WARNING

■When the electric power steering system warning light comes on

When the light comes on yellow, the assist to the power steering is

restricted. When the light comes on red, the assist to the power steering is

lost and handling operations of the steering wheel become extremely

heavy. When steering wheel operations are heavier than usual, grip the

steering wheel firmly and operate it using more force than usual.

■If both the ABS and the brake system warning lights remain on

Stop your vehicle in a safe place immediately and contact your Toyota

dealer. The vehicle will become extremely unstable during braking, and the

ABS system may fail, which could cause an accident resulting in death or

serious injury.

■If the tire pressure warning light comes on (vehicles with a tire pres-

sure warning system)

Be sure to observe the following precautions. Failure to do so could cause a

loss of vehicle control and result in death or serious injury.

●Stop your vehicle in a safe place as soon as possible. Adjust the tire infla-

tion pressure immediately.

●If the tire pressure warning light comes on even after tire inflation pressure

adjustment, it is probable that you have a flat tire. Check the tires. If a tire

is flat, change it with the spare tire and have the flat tire repaired by the

nearest Toyota dealer.

●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you

could lose control of the steering wheel or the brakes.

■If a blowout or sudden air leakage should occur (vehicles with a tire

pressure warning system)

The tire pressure warning system may not activate immediately.

8

NOTICE

■To ensure the tire pressure warning system operates properly (vehi-

cles with a tire pressure warning system)

Do not install tires with different specifications or makers, as the tire pres-

sure warning system may not operate properly.

314

8-2. Steps to take in an emergency

If you have a flat tire

Your vehicle is equipped with a spare tire. The flat tire can be

replaced with the spare tire.

For details about tires: →P. 260

WARNING

■If you have a flat tire

Do not continue driving with a flat tire.

Driving even a short distance with a flat tire can damage the tire and the

wheel beyond repair, which could result in an accident.

Before jacking up the vehicle

● Stop the vehicle in a safe place on a hard, flat surface.

● Set the parking brake.

● Shift the shift lever to P (automatic transmission) or R (manual

transmission).

● Stop the engine.

● Turn on the emergency flashers. (→P. 294)

315

8-2. Steps to take in an emergency

Location of the spare tire, jack and tools

■ Location

1

3

Tool bag

Spare tire

2

Jack

■ Tools

8

1

3

4

Spanner

Wheel nut wrench

Towing eyelet

2

Extensions

316

8-2. Steps to take in an emergency

WARNING

■Using the tire jack

Observe the following precautions.

Improper use of the tire jack may cause the vehicle to suddenly fall off the

jack, leading to death or serious injury.

●Do not use the tire jack for any purpose other than replacing tires or install-

ing and removing tire chains.

●Only use the tire jack that comes with this vehicle for replacing a flat tire.

Do not use it on other vehicles, and do not use other tire jacks for replac-

ing tires on this vehicle.

●Put the jack properly in its jack point.

●Do not put any part of your body under the vehicle while it is supported by

the jack.

●Do not start the engine or drive the vehicle while the vehicle is supported

by the jack.

●Do not raise the vehicle while someone is inside.

●When raising the vehicle, do not put an object on or under the jack.

●Do not raise the vehicle to a height greater than that required to replace

the tire.

●Use a jack stand if it is necessary to get under the vehicle.

●When lowering the vehicle, make sure that there is no-one near the vehi-

cle. If there are people nearby, warn them vocally before lowering.

317

8-2. Steps to take in an emergency

Taking out the jack

1

Move the front left seat to the

front most position and pull up

the cover.

KBAV820403E

2

Turn the jack joint to take out

the jack.

8

318

8-2. Steps to take in an emergency

Taking out the spare tire

1

Loosen the spare tire clamp

bolt using the wheel nut

wrench.

2

Lift the tire holder up slightly

and unhook the clamp from the

tire holder.

3

Gently lower the tire holder until

it touches the ground and take

out the spare tire.

319

8-2. Steps to take in an emergency

Replacing a flat tire

1

Chock the tires.

Flat tire

Wheel chock positions

Behind the rear right-hand side tire

Behind the rear left-hand side tire

In front of the front right-hand side tire

In front of the front left-hand side tire

Left-hand side

Front

Rear

Right-hand side

Left-hand side

Right-hand side

2

Vehicles with a steel wheel

equipped with full wheel orna-

ment:

Remove the wheel ornament

using a screwdriver, etc.

To protect the wheel ornament,

place a rag between a screwdriver,

etc., and the wheel ornament, as

shown in the illustration.

3

Slightly loosen the wheel nuts

(one turn).

8

320

8-2. Steps to take in an emergency

Assembling the jack handle.

4

Remove the wheel nut wrench and extensions from the tool bag and

assemble by following these steps.

1

Loosen the bolts using a

spanner.

2

Assemble the extensions

and tighten the bolts.

Check that the bolts are firmly

tightened.

3

Assemble the extensions

and the wheel nut wrench.

Insert the wheel nut wrench

completely.

321

8-2. Steps to take in an emergency

5

Turn the tire jack portion “A” by hand until the notch of the jack is in

contact with the jack point.

 Front

 Rear

6

Raise the vehicle until the tire is

slightly raised off the ground.

7

Remove all the wheel nuts and

the tire.

When resting the tire on the

ground, place the tire so that the

wheel design faces up to avoid

scratching the wheel surface.

8

322

8-2. Steps to take in an emergency

WARNING

■Replacing a flat tire

●Observe the following precautions.

Failure to do so may result in serious injury:

• Do not try to remove the wheel ornament by hand. Take due care in

handling the ornament to avoid unexpected personal injury.

• Do not touch the disc wheels or the area around the brakes immediately

after the vehicle has been driven.

After the vehicle has been driven the disc wheels and the area around

the brakes will be extremely hot. Touching these areas with hands, feet

or other body parts while changing a tire, etc., may result in burns.

●Failure to follow these precautions could cause the wheel nuts to loosen

and the tire to fall off, resulting in death or serious injury.

• Have the wheel nuts tightened with a torque wrench to 103 N·m

(10.5 kgf·m, 76 ft·lbf) as soon as possible after changing wheels.

• When installing a tire, only use wheel nuts that have been specifically

designed for that wheel.

• If there are any cracks or deformations in the bolt screws, nut threads or

bolt holes of the wheel, have the vehicle inspected by your Toyota dealer.

• When installing the wheel nuts, be sure to install them with the tapered

ends facing inward. (→P. 271)

323

8-2. Steps to take in an emergency

Installing the spare tire

1

Remove any dirt or foreign mat-

ter from the wheel contact sur-

face.

If foreign matter is on the wheel

contact surface, the wheel nuts

may loosen while the vehicle is in

motion, causing the tire to come

off.

2

Install the tire and loosely tighten each wheel nut by hand by

approximately the same amount.

For vehicles with a steel wheel

spare tire, tighten the wheel

nuts until the tapered portion

comes into loose contact with

the disc wheel seat.

Tapered portion

Disc wheel

seat

For vehicles with an aluminum

wheel spare tire, turn the wheel

nuts until the tapered portion

come into contact with the disc

wheel seat.

Tapered portion

8

Disc wheel

seat

KBAV820424E

3

Lower the vehicle.

324

8-2. Steps to take in an emergency

4

Firmly tighten each wheel nut

two or three times in the order

shown in the illustration.

Tightening torque:

103 N·m (10.5 kgf·m, 76 ft·lbf)

Do not use other tools or any addi-

tional leverage other than your

hands, such as a hammer, pipe or

your foot.

5

Vehicles with a steel wheel

equipped with full wheel orna-

ment: Reinstall the wheel orna-

ment.

Align the cutout of the wheel orna-

ment with the valve stem as

shown.

6

Stow all tools.

Stowing the flat/spare tire

1

Stow the tire on the tire holder

as shown.

Place the outer side of the tire on

the tire holder when stowing.

2

Lift up the tire holder and hook

the clamp.

Make sure that the tire is in posi-

tion when hooking.

325

8-2. Steps to take in an emergency

3

Secure the clamp by tightening

the clamp bolt.

Stowing the jack and tools

1

Put the arm onto portion

of

the bracket, as shown in the

illustration.

Be sure to adjust the arm so that

Arm

portions

of the bracket are

inside the arm.

Bracket

2

Turn the joint until the arm is

brought into contact with the

bracket.

8

3

Stow the tools.

■After completing the tire change (vehicles with a tire pressure warning

system)

The tire pressure warning system must be reset. (→P. 262)

326

8-2. Steps to take in an emergency

WARNING

■After using the tools and jack

Before driving, make sure all the tools and jack are securely in place in their

storage location to reduce the possibility of personal injury during sudden

braking, sudden swerving or an accident.

NOTICE

■When stowing the flat tire

●Ensure that there is no object caught between the tire and the vehicle

underbody.

●Securely tighten the spare tire clamp bolt to hold the spare wheel carrier

by the hook.

■When replacing the tires (vehicles with a tire pressure warning system)

When removing or fitting the wheels, tires or the tire pressure warning valve

and transmitter, contact your Toyota dealer as the tire pressure warning

valve and transmitter may be damaged if not handled correctly.

327

8-2. Steps to take in an emergency

If the engine will not start

If the engine will not start even though correct starting proce-

dures are being followed (→P. 137), consider each of the follow-

ing points:

The engine will not start even though the starter motor operates

normally.

One of the following may be the cause of the problem:

● There may not be sufficient fuel in the vehicle’s tank.

Refuel the vehicle.

● The engine may be flooded.

Try to restart the engine again following correct starting procedures.

(→P. 137)

● There may be a malfunction in the engine immobilizer system.

(if equipped) (→P. 62)

The starter motor turns over slowly, the interior lights and head-

lights are dim, or the horn does not sound or sounds at a low

volume.

One of the following may be the cause of the problem:

● The battery may be discharged. (→P. 328)

● The battery terminal connections may be loose or corroded.

The starter motor does not turn over, the interior lights and head-

8

lights do not turn on, or the horn does not sound.

One of the following may be the cause of the problem:

● One or both of the battery terminals may be disconnected.

● The battery may be discharged. (→P. 328)

● There may be a malfunction in the steering lock system.

Contact your Toyota dealer, if the problem cannot be repaired, or if repair

procedures are unknown.

328

8-2. Steps to take in an emergency

If the vehicle battery is discharged

The following procedures may be used to start the engine if the

vehicle’s battery is discharged.

You can also call your Toyota dealer or a qualified repair shop.

If you have a set of jumper (or booster) cables and a second vehicle

with a 12-volt battery, you can jump start your vehicle by following the

steps below.

1

Open the hood. (→P. 244)

2

Connect the jumper cables according to the following procedure:

KBAV820701E

1

Connect a positive jumper cable clamp to the positive (+) battery

terminal on your vehicle.

2

Connect the clamp on the other end of the positive cable to the

positive (+) battery terminal on the second vehicle.

3

Connect a negative cable clamp to the negative (-) battery termi-

nal on the second vehicle.

4

Connect the clamp at the other end of the negative cable to a

solid, stationary, unpainted metallic point away from the battery

and any moving parts, as shown in the illustration.

329

8-2. Steps to take in an emergency

3

Start the engine of the second vehicle. Increase the engine speed

slightly and maintain at that level for approximately 5 minutes to

recharge the battery of your vehicle.

4

5

Maintain the engine speed of the second vehicle and turn the

engine switch to the “ON” position.

Once the vehicle’s engine has started, remove the jumper cables in

the exact reverse order from which they were connected.

Once the engine starts, have the vehicle inspected at your Toyota

dealer as soon as possible.

■Starting the engine when the battery is discharged

The engine cannot be started by push-starting.

■To prevent battery discharge

●Turn off the headlights and the audio system while the engine is off.

●Turn off any unnecessary electrical components when the vehicle is running

at a low speed for an extended period, such as in heavy traffic.

■Charging the battery

The electricity stored in the battery will discharge gradually even when the

vehicle is not in use, due to natural discharge and the draining effects of cer-

tain electrical appliances. If the vehicle is left for a long time, the battery may

discharge, and the engine may be unable to start. (The battery recharges

automatically during driving.)

8

330

8-2. Steps to take in an emergency

WARNING

■Avoiding battery fires or explosions

Observe the following precautions to prevent accidentally igniting the flam-

mable gas that may be emitted from the battery:

●Make sure each jumper cable is connected to the correct terminal and that

it is not unintentionally in contact with any other than the intended terminal.

●Do not allow the + and - clamps of the jumper cables to come into contact

with each other.

●Do not smoke, use matches, cigarette lighters or allow open flame near

the battery.

■Battery precautions

The battery contains poisonous and corrosive acidic electrolyte, while

related parts contain lead and lead compounds. Observe the following pre-

cautions when handling the battery:

●When working with the battery, always wear safety glasses and take care

not to allow any battery fluids (acid) to come into contact with skin, clothing

or the vehicle body.

●Do not lean over the battery.

●In the event that battery fluid comes into contact with the skin or eyes,

immediately wash the affected area with water and seek medical attention.

Place a wet sponge or cloth over the affected area until medical attention

can be received.

●Always wash your hands after handling the battery support, terminals, and

other battery-related parts.

●Do not allow children near the battery.

■To prevent damage to the vehicle

Do not pull- or push-start the vehicle as the three-way catalytic converter

may overheat and become a fire hazard.

NOTICE

■When handling jumper cables

When connecting the jumper cables, ensure that they do not become entan-

gled in the cooling fans or engine drive belt.

331

8-2. Steps to take in an emergency

If your vehicle overheats

The following may indicate that your vehicle is overheating:

● The high engine coolant temperature warning light (→P. 307)

comes on or flashes, or a loss of engine power is experienced. (For

example, the vehicle speed does not increase.)

● Steam comes out from under the hood.

Correction procedures

1

Stop the vehicle in a safe place and turn off the air conditioning sys-

tem, and then stop the engine.

2

If you see steam:

Carefully lift the hood after the steam subsides.

If you do not see steam:

Carefully lift the hood.

3

After the engine has cooled

down sufficiently, inspect the

hoses and radiator core (radia-

tor) for any leaks.

1

Radiator

2

Cooling fan

If a large amount of coolant leaks,

immediately contact your Toyota

dealer.

8

4

The coolant level is satisfactory

if it is between the “FULL” and

“LOW” lines on the reservoir.

1

Reservoir

2

“FULL”

3

“LOW”

4

Radiator cap

332

8-2. Steps to take in an emergency

Add coolant if necessary.

5

Water can be used in an emer-

gency if coolant is unavailable.

6

Start the engine and turn the air conditioning system on to check

that the radiator cooling fan operates and to check for coolant leaks

from the radiator or hoses.

The fan operates when the air conditioning system is turned on immedi-

ately after a cold start. Confirm that the fan is operating by checking the fan

sound and air flow. If it is difficult to check these, turn the air conditioning

system on and off repeatedly.

(The fan may not operate in freezing temperatures.)

7

If the fan is not operating:

Stop the engine immediately and contact your Toyota dealer.

If the fan is operating:

Have the vehicle inspected at the nearest Toyota dealer.

333

8-2. Steps to take in an emergency

WARNING

■To prevent an accident or injury when inspecting under the hood of

your vehicle

Observe the following precautions.

Failure to do so may result in serious injury such as burns.

●If steam is seen coming from under the hood, do not open the hood until

the steam has subsided. The engine compartment may be very hot.

●Keep hands and clothing (especially a tie, a scarf or a muffler) away from

the fan and belts. Failure to do so may cause the hands or clothing to be

caught, resulting in serious injury.

●Do not loosen the radiator cap and the coolant reservoir cap while the

engine and radiator are hot. High temperature steam or coolant could

spray out.

NOTICE

■When adding engine coolant

Wait until the engine has cooled down before adding engine coolant. When

adding coolant, do so slowly. Adding cool coolant to a hot engine too quickly

can cause damage to the engine.

■To prevent damage to the cooling system

Observe the following precautions:

●Avoid contaminating the coolant with foreign matter (such as sand or

dust, etc.).

●Do not use any coolant additive.

8

334

8-2. Steps to take in an emergency

If the vehicle becomes stuck

Carry out the following procedures if the tires spin or the vehicle

becomes stuck in mud, dirt or snow:

1

Stop the engine. Set the parking brake and shift the shift lever to P

(automatic transmission) or N (manual transmission).

2

Remove the mud, snow or sand from around the rear wheels.

3

Place wood, stones or some other material under the rear wheels

to help provide traction.

4

Restart the engine.

5

Shift the shift lever to D or R (automatic transmission) or 1 or R

(manual transmission) and release the parking brake. Then, while

exercising caution, depress the accelerator pedal.

■When it is difficult to free the vehicle (vehicles with a VSC off switch)

Press the switch to turn off TRC.

KBAV820801E

WARNING

■When attempting to free a stuck vehicle

If you choose to push the vehicle back and forth to free it, make sure the

surrounding area is clear to avoid striking other vehicles, objects or people.

The vehicle may also lunge forward or lunge back suddenly as it becomes

free. Use extreme caution.

■When shifting the shift lever

Be careful not to shift the shift lever with the accelerator pedal depressed.

This may lead to unexpected rapid acceleration of the vehicle that may

cause an accident resulting in death or serious injury.

335

8-2. Steps to take in an emergency

NOTICE

■To avoid damage to the transmission and other components

●Avoid spinning the rear wheels and depressing the accelerator pedal more

than necessary.

●If the vehicle remains stuck even after these procedures are performed,

the vehicle may require towing to be freed.

8

336

8-2. Steps to take in an emergency

When trouble arises -> Steps to take in an emergency for Your Toyota Avanza SUV Second Generation (2012-2021)

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