Get When trouble arises -> Engine start / Shift lever / Key / Stuck Guide for Toyota Aygo SUV Second Generation (2015-2021)

454

8-2. Steps to take in an emergency

If the engine will not start

If the engine will not start even though correct starting proce-

dures are being followed (P. 180, 183), consider each of the fol-

lowing points:

The engine will not start even though the starter motor operates

normally.

One of the following may be the cause of the problem:

● There may not be sufficient fuel in the vehicle’s tank.

Refuel the vehicle.

● The engine may be flooded.

Try to restart the engine again following correct starting procedures.

(P. 180, 183)

● There may be a malfunction in the engine immobilizer system.

(P. 75)

The starter motor turns over slowly, the interior lights and head-

lights are dim, or the horn does not sound or sounds at a low

volume.

One of the following may be the cause of the problem:

● The battery may be discharged. (P. 460)

● The battery terminal connections may be loose or corroded.

The starter motor does not turn over (vehicles with a smart entry

& start system).

The engine starting system may be malfunctioning due to an electrical

problem such as an open circuit or a blown fuse. However, an interim

measure is available to start the engine. (P. 455)

455

8-2. Steps to take in an emergency

The starter motor does not turn over, the interior lights and head-

lights do not turn on, or the horn does not sound.

One of the following may be the cause of the problem:

● One or both of the battery terminals may be disconnected.

● The battery may be discharged. (P. 460)

● There may be a malfunction in the steering lock system (vehicles

with a smart entry & start system).

Contact any authorized Toyota retailer or Toyota authorized repairer, or any

reliable repairer if the problem cannot be repaired, or if repair procedures

are unknown.

Emergency start function

When the engine does not start, the following steps can be used as an

interim measure to start the engine if the engine switch is functioning

normally:

Set the parking brake.

Shift the shift lever to N.

Turn the engine switch to ACCESSORY mode.

Press and hold the engine switch for about 15 seconds while

depressing the brake pedal (multi-mode manual transmission) or

clutch pedal (manual transmission) firmly.

Even if the engine can be started using the above steps, the system

may be malfunctioning. Have the vehicle inspected by any authorized

Toyota retailer or Toyota authorized repairer, or any reliable repairer.

8

456

8-2. Steps to take in an emergency

If the shift lever cannot be shifted (vehicles

with a multi-mode manual transmission)

If the shift lever cannot be shifted with your foot on the brake

pedal, there may be a problem with the shift lock system (a sys-

tem to prevent accidental operation of the shift lever). Have the

vehicle inspected by any authorized Toyota retailer or Toyota

authorized repairer, or any reliable repairer immediately.

Also, when the vehicle’s battery is discharged, the shift lever

cannot be operated.

■Charging the battery

P. 460

457

8-2. Steps to take in an emergency

If the electronic key does not operate properly

(vehicles with a smart entry & start system)

If communication between the electronic key and vehicle is

interrupted (P. 130) or the electronic key cannot be used

because the battery is depleted, the smart entry & start system

and wireless remote control cannot be used. In such cases, the

doors can be opened and the engine can be started by following

the procedure below.

Locking and unlocking the doors

Use the mechanical key (P. 110)

in order to perform the following

operations:

1

Locks all the doors

2

Unlocks all the doors

8

458

8-2. Steps to take in an emergency

Starting the engine

Ensure that the shift lever is in N and depress the brake pedal

(multi-mode manual transmission) or clutch pedal (manual trans-

mission).

Touch the corner of the elec-

tronic key with the indicator to

the engine switch.

When the electronic key is

detected, a buzzer sounds and the

engine switch will turn to IGNITION

ON mode.

When the smart entry & start sys-

tem is deactivated in customization

setting, the engine switch will turn

to ACCESSORY mode.

Firmly depress the brake pedal (multi-mode manual transmission)

or clutch pedal (manual transmission) and check that smart entry &

start system indicator light (green) turns on.

Press the engine switch.

In the event that the engine still cannot be started, contact any autho-

rized Toyota retailer or Toyota authorized repairer, or any reliable

repairer.

459

8-2. Steps to take in an emergency

■Stopping the engine

Shift the shift lever to N and press the engine switch as you normally do when

stopping the engine.

■Replacing the key battery

As the above procedure is a temporary measure, it is recommended that the

electronic key battery be replaced immediately when the battery is depleted.

(P. 381)

■Changing engine switch modes

Release the brake pedal (multi-mode manual transmission) or clutch pedal

(manual transmission) and press the engine switch in step

above.

The engine does not start and modes will be changed each time the switch is

pressed. (P. 185)

■When the electronic key does not work properly

●Make sure that the smart entry & start system has not been deactivated in

the customization setting. If it is off, turn the function on.

(Customizable features: P. 483)

●Check if battery-saving mode is set. If it is set, cancel the function.

(P. 130)

8

460

8-2. Steps to take in an emergency

If the vehicle battery is discharged

The following procedures may be used to start the engine if the

vehicle’s battery is discharged.

You can also call any authorized Toyota retailer or Toyota autho-

rized repairer, or any reliable repairer.

If you have a set of jumper (or booster) cables and a second vehicle

with a 12-volt battery, you can jump start your vehicle by following the

steps below.

Open the hood. (P. 356)

Connect the jumper cables according to the following procedure:

1

Connect a positive jumper cable clamp to the positive (+) battery

terminal on your vehicle.

2

Connect the clamp on the other end of the positive cable to the

positive (+) battery terminal on the second vehicle.

3

Connect a negative cable clamp to the negative (-) battery termi-

nal on the second vehicle.

4

Connect the clamp at the other end of the negative cable to a

solid, stationary, unpainted metallic point away from the battery

and any moving parts, as shown in the illustration.

461

8-2. Steps to take in an emergency

Start the engine of the second vehicle. Increase the engine speed

slightly and maintain at that level for approximately 5 minutes to

recharge the battery of your vehicle.

Vehicles with a smart entry & start system only: Open and close

any of the doors of your vehicle with the engine switch off.

Vehicles without a smart entry & start system:

Maintain the engine speed of the second vehicle and start the

engine of your vehicle.

Vehicles with a smart entry & start system:

Maintain the engine speed of the second vehicle and start the

engine of your vehicle by turning the engine switch to IGNITION

ON mode.

Once the vehicle’s engine has started, remove the jumper cables in

the exact reverse order from which they were connected.

Once the engine starts, have the vehicle inspected at any authorized

Toyota retailer or Toyota authorized repairer, or any reliable repairer

as soon as possible.

■To prevent battery discharge

●Turn off the headlights and the audio system while the engine is off.

●Turn off any unnecessary electrical components when the vehicle is running

at a low speed for an extended period, such as in heavy traffic.

■Charging the battery

The electricity stored in the battery will discharge gradually even when the

vehicle is not in use, due to natural discharge and the draining effects of cer-

tain electrical appliances. If the vehicle is left for a long time, the battery may

discharge, and the engine may be unable to start. (The battery recharges

automatically during driving.)

8

462

8-2. Steps to take in an emergency

■Precautions when the battery is discharged (vehicles with a smart entry

& start system)

●In some cases, it may not be possible to unlock the doors using the smart

entry & start system when the battery is discharged. Use the wireless

remote control or the mechanical key to lock or unlock the doors.

●The engine may not start on the first attempt after the battery has recharged

but will start normally after the second attempt. This is not a malfunction.

●The engine switch mode is memorized by the vehicle. When the battery is

reconnected, the system will return to the mode it was in before the battery

was discharged. Before disconnecting the battery, turn the engine switch off.

If you are unsure what mode the engine switch was in before the battery dis-

charged, be especially careful when reconnecting the battery.

■When replacing the battery

●Use a battery that conforms to European regulations.

●Use a battery with the same case size as the previous one;

vehicles without cold area specifications or a stop & start system: (LN0),

20 hours rate capacity (20HR) is equivalent (35Ah) or greater, and perfor-

mance rating (CCA) is equivalent (300A) or greater;

vehicles with cold area specifications: (LN0), 20 hours rate capacity (20HR)

is equivalent (42Ah) or greater, and performance rating (CCA) is equivalent

(390A) or greater; or

vehicles with a stop & start system: (LN2), 20 hours rate capacity (20HR) is

equivalent (60Ah) or greater, and performance rating (CCA) is equivalent

(540A) or greater.

ꢀ If the sizes differ, the battery cannot be properly secured.

ꢀ If the 20 hour rate capacity is low, even if the time period where the vehi-

cle is not used is a short time, the battery may discharge and the engine

may not be able to start.

●For details, consult any authorized Toyota retailer or Toyota authorized

repairer, or any reliable repairer.

463

8-2. Steps to take in an emergency

WARNING

■Avoiding battery fires or explosions

Observe the following precautions to prevent accidentally igniting the flam-

mable gas that may be emitted from the battery:

●Make sure each jumper cable is connected to the correct terminal and that

it is not unintentionally in contact with any other than the intended terminal.

●Do not allow the other end of the jumper cable connected to the “+” termi-

nal to come into contact with any other parts or metal surfaces in the area,

such as brackets or unpainted metal.

●Do not allow the + and - clamps of the jumper cables to come into contact

with each other.

●Do not smoke, use matches, cigarette lighters or allow open flame near

the battery.

■Battery precautions

The battery contains poisonous and corrosive acidic electrolyte, while

related parts contain lead and lead compounds. Observe the following pre-

cautions when handling the battery:

●When working with the battery, always wear safety glasses and take care

not to allow any battery fluids (acid) to come into contact with skin, clothing

or the vehicle body.

●Do not lean over the battery.

●In the event that battery fluid comes into contact with the skin or eyes,

immediately wash the affected area with water and seek medical attention.

Place a wet sponge or cloth over the affected area until medical attention

can be received.

●Always wash your hands after handling the battery support, terminals, and

other battery-related parts.

●Do not allow children near the battery.

■To prevent damage to the vehicle

8

Do not pull- or push-start the vehicle as the three-way catalytic converter

may overheat and become a fire hazard.

NOTICE

■When handling jumper cables

When connecting the jumper cables, ensure that they do not become entan-

gled in the cooling fan or engine drive belt.

464

8-2. Steps to take in an emergency

If your vehicle overheats

The following may indicate that your vehicle is overheating.

● The high engine coolant temperature warning light (P. 416) comes

on or flashes, or a loss of engine power is experienced. (For exam-

ple, the vehicle speed does not increase.)

● Steam comes out from under the hood.

Correction procedures

Stop the vehicle in a safe place and turn off the air conditioning sys-

tem, and then stop the engine.

If you see steam:

Carefully lift the hood after the steam subsides.

If you do not see steam:

Carefully lift the hood.

After the engine has cooled

down sufficiently, inspect the

hoses and radiator core (radia-

tor) for any leaks.

1

Radiator

2

Cooling fan

If a large amount of coolant

leaks, immediately contact any

authorized Toyota retailer or

Toyota authorized repairer, or

any reliable repairer.

465

8-2. Steps to take in an emergency

The coolant level is satisfactory if it is between the “FULL” or “F”

and “LOW” lines on the reservoir.

 Type A

 Type B

1

2

3

4

Radiator cap

Reservoir

“FULL” or “F”

“LOW”

Add coolant if necessary.

Water can be used in an emer-

gency if coolant is unavailable.

Start the engine and turn the air conditioning system on to check

that the radiator cooling fan operate and to check for coolant leaks

from the radiator or hoses.

8

The fan operate when the air conditioning system is turned on immediately

after a cold start. Confirm that the fan is operating by checking the fan

sound and air flow. If it is difficult to check these, turn the air conditioning

system on and off repeatedly. (The fan may not operate in freezing tem-

peratures.)

466

8-2. Steps to take in an emergency

If the fan is not operating:

Stop the engine immediately and contact any authorized Toyota

retailer or Toyota authorized repairer, or any reliable repairer.

If the fan is operating:

Have the vehicle inspected at the nearest any authorized Toyota

retailer or Toyota authorized repairer, or any reliable repairer.

WARNING

■When inspecting under the hood of your vehicle

Observe the following precautions.

Failure to do so may result in serious injury such as burns.

●If steam is seen coming from under the hood, do not open the hood until

the steam has subsided. The engine compartment may be very hot.

●Keep hands and clothing (especially a tie, a scarf or a muffler) away from

the fan and belts. Failure to do so may cause the hands or clothing to be

caught, resulting in serious injury.

●Do not loosen the radiator cap while the engine and radiator are hot. High

temperature steam or coolant could spray out.

NOTICE

■When adding engine coolant

Add coolant slowly after the engine has cooled down sufficiently. Adding

cool coolant to a hot engine too quickly can cause damage to the engine.

■To prevent damage to the cooling system

Observe the following precautions:

●Avoid contaminating the coolant with foreign matter (such as sand or dust,

etc.).

●Do not use any coolant additives.

467

8-2. Steps to take in an emergency

If the vehicle becomes stuck

Carry out the following procedures if the tires spin or the vehicle

becomes stuck in mud, dirt or snow:

Stop the engine. Set the parking brake and shift the shift lever to N.

Remove the mud, snow or sand from around the stuck tire.

Place wood, stones or some other material to help provide traction

under the tires.

Restart the engine.

Shift the shift lever to E, M or R (multi-mode manual transmission)

or 1 or R (manual transmission) and release the parking brake.

Then, while exercising caution, depress the accelerator pedal.

■When it is difficult to free the vehicle

Press

to turn off TRC.

Turn off TRC and/or VSC if these functions are hampering your attempts to

free the vehicle. (P. 246)

■Emergency hooks

When your vehicle becomes stuck and

cannot move, the emergency hooks are

used for another vehicle to pull your

vehicle to pull your vehicle out in an

emergency.

Your vehicle is not designed to tow

another vehicle.

8

468

8-2. Steps to take in an emergency

WARNING

■When attempting to free a stuck vehicle

If you choose to push the vehicle back and forth to free it, make sure the

surrounding area is clear to avoid striking other vehicles, objects or people.

The vehicle may also lunge forward or lunge back suddenly as it becomes

free. Use extreme caution.

■When shifting the shift lever (vehicles with a multi-mode manual trans-

mission)

Be careful not to shift the shift lever with the accelerator pedal depressed.

This may lead to unexpected rapid acceleration of the vehicle that may

cause an accident resulting in death or serious injury.

NOTICE

■To avoid damaging the transmission and other components

●Avoid spinning the wheels and depressing the accelerator pedal more

than necessary.

●If the vehicle remains stuck even after these procedures are performed,

the vehicle may require towing to be freed.

When trouble arises -> Engine start / Shift lever / Key / Stuck for Your Toyota Aygo SUV Second Generation (2015-2021)

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