Get When trouble arises -> If your vehicle needs to be towed Guide for Toyota bZ4X SUV Second Generation (2025-2026)

507

8-2. Steps to take in an emergency

8-2.Steps to take in an emergency

If your vehicle needs

to be towed

Situations when it is nec-

essary to contact dealers

before towing

If towing is necessary, we

recommend having your

vehicle towed by your Toy-

ota dealer or commercial

towing service, using a

wheel-lift type truck or flat-

bed truck.

The following may indicate a

problem with your transmission.

Contact your Toyota dealer or

commercial towing service

before towing.

 The EV system warning mes-

sage is shown on the multi-

information display and the

vehicle does not move.

Use a safety chain system

for all towing, and abide by

all state/provincial and local

laws.

 The vehicle makes an abnor-

mal sound.

Situations when it is not

possible to be towed by

another vehicle

Towing with a wheel-lift

type truck

 From the front (2WD models)

In the following situations, it is

not possible to be towed by

another vehicle using cables or

chains, as the front wheels may

be locked due to the parking

lock. Contact your Toyota dealer

or commercial towing service.

8

 There is a malfunction in the

shift control system. (P.233,

525)

Release the parking brake.

 There is a malfunction in the

immobilizer system. (P.68)

Turn automatic mode off.

(P.244)

 There is a malfunction in the

smart key system. (P.539)

 The 12-volt battery is dis-

charged. (P.541)

Owners Manual_USA_M42C01_en

508

8-2. Steps to take in an emergency

 From the front (AWD models)

■When towing the vehicle

 2WD models

Be sure to transport the vehicle

with the front wheels raised or

with all four wheels raised off the

ground. If the vehicle is towed

with the front wheels contacting

the ground, the drivetrain and

related parts may be damaged or

electricity generated by the opera-

tion of the motor may cause a fire

to occur depending on the nature

of the damage or malfunction.

Use a towing dolly under the

rear wheels.

 From the rear

Use a towing dolly under the

front wheels.

WARNING

Observe the following precau-

tions. Failure to do so may result

in death or serious injury.

Owners Manual_USA_M42C01_en

509

8-2. Steps to take in an emergency

■Towing with a sling-type truck

WARNING

Do not tow with a sling-type truck

to prevent body damage.

 AWD models

Be sure to transport the vehicle

with all four wheels raised off the

ground. If the vehicle is towed

with the tires contacting the

ground, the drivetrain or related

parts may be damaged, the vehi-

cle may fly off the truck, or elec-

tricity generated by the operation

of the motor may cause a fire to

occur depending on the nature of

the damage or malfunction.

Using a flatbed truck

When using a flat-bed truck to

transport the vehicle, use tire

strapping belts. Refer to the

owner’s manual of the flat-bed

truck for the tire strapping

method.

In order to suppress vehicle

movement during transporta-

tion, set the parking brake and

turn the power switch off.

Emergency towing

If a tow truck is not available in

an emergency, your vehicle may

be temporarily towed using

cables or chains secured to the

emergency towing eyelets. This

should only be attempted on

hard surfaced roads for short

distances at under 18 mph (30

km/h).

NOTICE

8

■To prevent damage to the

vehicle when towing using a

wheel-lift type truck

When raising the vehicle, ensure

adequate ground clearance for

towing at the opposite end of the

raised vehicle. Without adequate

clearance, the vehicle could be

damaged while being towed.

A driver must be in the vehicle to

steer and operate the brakes.

The vehicle’s wheels, drive train,

axles, steering and brakes must

be in good condition.

Owners Manual_USA_M42C01_en

510

8-2. Steps to take in an emergency

bolt wrench or hard metal

bar.

Emergency towing proce-

dure

To have your vehicle towed by

another vehicle, the towing eye-

let must be installed to your

vehicle. Install the towing eyelet

using the following procedure.

1 Take out the wheel bolt

wrench and towing eyelet.

(P.486, 528)

5 Securely attach cables or

2 Remove the eyelet cover

chains to the towing eyelet.

using a flathead screwdriver.

Take care not to damage the vehi-

cle body.

To protect the bodywork, place a

rag between the screwdriver and

the vehicle body as shown in the

illustration.

6 Enter the vehicle being towed

and start the EV system.

If the EV system does not start, turn

the power switch to ON.

7 Shift the shift position to N

and release the parking

brake.

Turn automatic mode off. (P.244)

■While towing

If the EV system is off, the power

assist for the brakes and steering

will not function, making steering

and braking more difficult.

3 Insert the towing eyelet into

the hole and tighten partially

by hand.

■Wheel bolt wrench

Wheel bolt wrench is installed in lug-

gage compartment. (P.486, 528)

WARNING

Observe the following precau-

tions. Failure to do so may result

in death or serious injury.

4 Tighten down the towing eye-

let securely using a wheel

Owners Manual_USA_M42C01_en

511

8-2. Steps to take in an emergency

If you think something

is wrong

WARNING

■While towing

●When towing using cables or

chains, avoid sudden starts,

etc., which place excessive

stress on the towing eyelets,

cables or chains. The towing

eyelets, cables or chains may

become damaged, broken

debris may hit people, and

cause serious damage.

If you notice any of the fol-

lowing symptoms, your

vehicle probably needs

adjustment or repair. Con-

tact your Toyota dealer as

soon as possible.

●Do not perform any of the fol-

lowing as doing so may cause

the parking lock mechanism to

engage, locking the front

wheels and possibly leading to

an accident resulting in death or

serious injury:

Visible symptoms

 Fluid leaks under the vehicle

(Water dripping from the air

conditioning after use is nor-

mal.)

• Unfasten the driver’s seat belt

and open the driver’s door.

 Flat-looking tires or uneven

• Turn the power switch off.

tire wear

■Installing towing eyelets to

the vehicle

Audible symptoms

Make sure that towing eyelets are

installed securely. If not securely

installed, towing eyelets may

come loose during towing.

 Excessive tire squeal when

cornering

 Strange noises related to the

suspension system

NOTICE

 Other noises related to the EV

8

■To prevent damage to the

vehicle during emergency

towing

system

Do not secure cables or chains to

the suspension components.

Operational symptoms

 Stumbling or running roughly

 Appreciable loss of power

 Vehicle pulls heavily to one

side when braking

 Vehicle pulls heavily to one

side when driving on a level

road

 Loss of brake effectiveness,

Owners Manual_USA_M42C01_en

When trouble arises -> If your vehicle needs to be towed for Your Toyota bZ4X SUV Second Generation (2025-2026)

Related Topics

Popular Owner Manuals

Latest Owner Manuals