Get Maintenance and care -> Maintenance and care Guide for Toyota C-Hr SUV Second Generation (2024-2026)

406

7-1.Maintenance and care

7-1. Maintenance and care

The restoration time may become

shorter when the coating is

Cleaning and protect-

ing the vehicle exte-

rior

warmed by applying warm water.

GDeep scratches caused by keys,

coins, etc., cannot be restored.

GDo not use wax that contain abra-

Perform cleaning in a man-

ner appropriate to each

component and its material.

sives.

IAutomatic car washes

GBefore washing the vehicle:

• Fold the mirrors

• Turn off the power back door

Start washing from the front of the

vehicle. Extend the mirrors before

driving.

Cleaning instructions

 Working from top to bottom,

liberally apply water to the

vehicle body, wheel wells and

underside of the vehicle to

remove any dirt and dust.

GBrushes used in automatic car

washes may scratch the vehicle

surface, parts (wheel, etc.) and

harm your vehicle’s paint.

GRear spoiler may not be washable

in some automatic car washes.

There may also be an increased

risk of damage to vehicle.

 Wash the vehicle body using

a sponge or soft cloth, such

as a chamois.

GWhen using an automatic car-

washes, etc. the shift position

needs to be held in N, refer to

P.217.

 For hard-to-remove marks,

use car wash soap and rinse

thoroughly with water.

IHigh pressure car washes

 Wipe away any water.

As water may enter the cabin, do

not bring the nozzle tip near the

gaps around the doors or perimeter

of the windows, or spray these

areas continuously.

 Wax the vehicle when the

waterproof coating deterio-

rates.

If water does not bead on a clean

surface, apply wax when the vehi-

cle body is cool.

INote for a smart key system

GIf the door handle becomes wet

while the electronic key is within

the effective range, the door may

lock and unlock repeatedly. In that

case, follow the following correc-

tion procedures to wash the vehi-

cle:

• Place the key in a position 6 ft. (2

m) or more separate from the

vehicle while the vehicle is being

washed. (Take care to ensure that

the key is not stolen.)

ISelf-restoring coat

The vehicle body has a self-restor-

ing coating that is resistant to small

surface scratches caused in a car

wash, etc.

GThe coating lasts for 5 to 8 years

from when the vehicle is delivered

from the plant.

• Set the electronic key to bat-

tery-saving mode to disable the

smart key system (P.169)

GThe restoration time differs

depending on the depth of the

scratch and outside temperature.

407

7-1. Maintenance and care

GIf the electronic key is inside the

vehicle and a door handle

• When using tire cleaners or tire

wax, do not allow them to be

applied to the wheels.

• Do not scrub or polish the wheels

using a brush or dry cloth, etc.

• Do not use a high pressure

washer or steam cleaner.

• Do not use detergent on the

wheels when they are hot, such

as after driving or parking in hot

weather.

becomes wet during a car wash, a

buzzer may sound outside the

vehicle and “Key Detected In

Vehicle” may be shown on the

multi-information display. To turn

off the alarm, lock all the doors.

IWheels and wheel ornaments

(vehicles without matte painted

wheels)

IBrake pads and calipers

GRemove any dirt immediately by

using a neutral detergent.

Rust may form if the vehicle is

parked with wet brake pads or disc

rotors, causing them to stick. Before

parking the vehicle after it is

washed, drive slowly and apply the

brakes several times to dry the

parts.

GWash detergent off with water

immediately after use.

GTo protect the paint from damage,

make sure to observe the follow-

ing precautions.

• Do not use acidic, alkaline or

abrasive detergent.

IBumpers

• Do not use hard brushes.

• Do not use detergent on the

wheels when they are hot, such

as after driving or parking in hot

weather.

Do not scrub with abrasive cleaners.

IPlated portions

If dirt cannot be removed, clean the

parts as follows:

GUse a soft cloth dampened with an

approximately 5% solution of neu-

tral detergent and water to clean

the dirt off.

GWipe the surface with a dry, soft

cloth to remove any remaining

moisture.

IWheels and wheel ornaments

(vehicles with matte painted

wheels)

A different set of care is necessary

for matte painted wheels and wheel

ornaments.

7

Contact any Toyota dealer.

GTo remove oily deposits, use alco-

hol wet wipes or a similar product.

GRemove any dirt with water imme-

diately.

If the wheels are excessively dirty,

use diluted neutral detergent.

WARNING

GWhen using detergent, make sure

to wash it off with water immedi-

ately. Then use a soft cloth to wipe

off the water.

IWhen washing the vehicle

Do not apply water to the inside of

the motor compartment. Doing so

may cause the electrical compo-

nents, etc. to catch fire.

GUse a sponge or soft cloth to

remove the dirt by hand.

GTo prevent the matte paint from

being damaged or glossy, make

sure to observe the following pre-

cautions:

• Do not apply any coatings or wax.

• Do not use acidic, alkaline or

abrasive detergents.

408

7-1. Maintenance and care

WARNING

GRCTA (Rear Cross Traffic Alert)

function

IWhen cleaning the windshield

GSafe Exit Assist

Set the wiper switch to off.

If the wiper switch is in AUTO, the

wipers may operate unexpect-

edly in the following situations,

and may result in hands being

caught or other serious injuries

and cause damage to the wiper

blades.

GPKSB (Parking Support Brake)

GIntuitive parking assist

NOTICE

ITo prevent paint deteriora-

tion and corrosion on the

body and components (alumi-

num wheels, etc.)

GWash the vehicle immediately in

the following cases:

• After driving near the sea coast

• After driving on salted roads

Off

A

• If coal tar or tree sap is present

on the paint surface

AUTO

GWhen the upper part of the

windshield where the raindrop

sensor is located is touched by

hand

• If dead insects, insect droppings

or bird droppings are present on

the paint surface

• After driving in an area contami-

nated with soot, oily smoke,

mine dust, iron powder or chem-

ical substances

GWhen a wet rag or similar is

held close to the raindrop sen-

sor

GIf something bumps against the

windshield

• If the vehicle becomes heavily

soiled with dust or mud

GIf you directly touch the raindrop

sensor body or if something

bumps into the raindrop sensor

• If liquids such as benzene and

gasoline are spilled on the paint

surface

IPrecaution regarding the

front and rear bumpers

GIf the paint is chipped or

scratched, have it repaired

immediately.

If the paint of the front or rear

bumper is chipped or scratched,

the following systems may not

function correctly. If this occurs,

consult any Toyota dealer.

GTo prevent the wheels from cor-

roding, remove any dirt and

store in a place with low humid-

ity when storing the wheels.

GToyota Safety Sense 3.0

Toyota Safety Sense

GBSM (Blind Spot Monitor)

409

7-1. Maintenance and care

GKeep the cleaning nozzle at

NOTICE

least 11.9 in. (30 cm) away from

the vehicle body. Otherwise

resin section, such as moldings

and bumpers, may be deformed

and damaged. Also, do not con-

tinuously hold the nozzle in the

same place.

ICleaning the exterior lights

GWash carefully. Do not use

organic substances or scrub

with a hard brush.

This may damage the surfaces

of the lights.

GDo not spray the lower part of

the windshield continuously.

If water enters the air condition-

ing system intake located near

the lower part of the windshield,

the air conditioning system may

not operate correctly.

GDo not apply wax to the sur-

faces of the lights.

Wax may cause damage to the

lenses.

IWhen using an automatic car

wash

Set the wiper switch to the off

position.

If the wiper switch is in AUTO, the

wipers may operate and the wiper

blades may be damaged.

GDo not wash the underside of

the vehicle using a high pres-

sure car washer. If water enters

the traction battery, the EV sys-

tem may malfunction.

IWhen using a high pressure

car wash

GDo not use the washer on the

area around the charging port

lid. Water could get into the

charging inlet and could dam-

age the vehicle.

GWhen washing the vehicle, do

not spray the camera or its sur-

rounding area directly with a

high pressure washer. Shock

applied from high pressure

water may cause the device to

not operate normally.

ICleaning aluminum parts

When cleaning the hood, do not

push hard or put weight on it.

The aluminum part may be

dented.

7

GDo not spray water directly on

the radar which is equipped

behind the radar sensor cover.

Otherwise it may cause the

device to be damaged.

GDo not bring the nozzle tip close

to boots (rubber or resin manu-

factured cover), connectors or

the following parts. The parts

may be damaged if they come

into contact with high-pressure

water.

• Traction related parts

• Steering parts

• Suspension parts

• Brake parts

410

7-1. Maintenance and care

age to the IR protective coating,

observe the following:

GIf the windows are dirty, gently

wipe them with a cloth soaked in

water or lukewarm water as soon

as possible.

GIf the windows are very dirty, do

not open and close them repeat-

edly.

Cleaning and protect-

ing the vehicle interior

Perform cleaning in a man-

ner appropriate to each

component and its material.

Protecting the vehicle

interior

WARNING

IWater in the vehicle

GDo not splash or spill liquid in

the vehicle.

Doing so may cause the electri-

cal components, etc., to mal-

function or catch fire.

 Remove dirt and dust using a

vacuum cleaner. Wipe dirty

surfaces with a cloth damp-

ened with lukewarm water.

GDo not get any of the SRS com-

ponents or wiring in the vehicle

interior wet. (P.33)

 If dirt cannot be removed,

wipe it off with a soft cloth

dampened with neutral deter-

gent diluted to approximately

1%.

An electrical malfunction may

cause the airbags to deploy or

not function properly, resulting

in death or serious injury.

Wring out any excess water

from the cloth and thoroughly

wipe off remaining traces of

detergent and water.

GDo not let the wireless charger

(P.382) get wet. Failure to do

so may cause the charger to

become hot and cause burns or

could cause electric shock

resulting in death or serious

injury.

IShampooing the carpets

There are several commercial foam-

ing-type cleaners available. Use a

sponge or brush to apply the foam.

Rub in overlapping circles. Do not

use water. Wipe dirty surfaces and

let them dry. Excellent results are

obtained by keeping the carpet as

dry as possible.

ICleaning the interior (espe-

cially instrument panel)

Do not use a polish wax or polish

cleaner. The instrument panel

may reflect off the windshield,

obstructing the driver’s view and

leading to an accident, resulting in

death or serious injury.

IHandling the seat belts

Clean with mild soap and lukewarm

water using a cloth or sponge. Also

check the belts periodically for

excessive wear, fraying or cuts.

IFront side windows with IR pro-

tective coating

The front side windows have IR pro-

tective coating. To prevent any dam-

411

7-1. Maintenance and care

GBe careful not to scratch or

damage the heater wires or

antenna.

NOTICE

ICleaning detergents

GDo not use the following types

of detergent, as they may dis-

color the vehicle interior or

cause streaks or damage to

painted surfaces:

ICleaning the front side win-

dows

Do not use any compound or

abrasive product (e.g., glass

cleaner, detergent, wax) to clean

the windows. It may damage the

coating.

• Non-seat portions: Organic sub-

stances such as benzene or

gasoline, alkaline or acidic

solutions, dye, and bleach

Cleaning the areas with

satin-finish metal accents

• Seats: Alkaline or acidic

solutions, such as thinner, ben-

zene, and alcohol

 Remove dirt using a

water-dampened soft cloth or

synthetic chamois.

GDo not use a polish wax or pol-

ish cleaner. The instrument

panel’s or other interior part’s

painted surface may be dam-

aged.

 Wipe the surface with a dry

soft cloth to remove any

remaining moisture.

IWater on the floor

Do not wash the vehicle floor with

water.

ICleaning the areas with

satin-finish metal accents

Vehicle systems such as the

audio system may be damaged if

water comes into contact with

electrical components such as the

audio system above or under the

floor of the vehicle. Water may

also cause the body to rust.

The metal areas use a layer of real

metal for the surface. It is necessary

to clean them regularly. If dirty areas

are left uncleaned for long periods

of time, they may be difficult to

clean.

7

IWhen cleaning the inside of

the windshield

Cleaning the leather areas

Do not allow glass cleaner to con-

tact the lens. Also, do not touch

the lens. (P.238)

I

Cleaning the leather

ICleaning the inside of the rear

window

 Remove dirt and dust using a

vacuum cleaner.

GDo not use a glass cleaner to

clean the rear window, as this

may cause damage to the rear

window defogger heater wires.

Use a cloth dampened with

lukewarm water to gently wipe

the window clean. Wipe the win-

dow in strokes running parallel

to the heater wires.

 Wipe off any excess dirt and

dust with a soft cloth damp-

ened with diluted detergent.

Use a diluted water solution of

approximately 5% neutral

wool detergent.

 Wring out any excess water

412

7-1. Maintenance and care

from the cloth and thoroughly

wipe off all remaining traces

of detergent.

1%.

 Wring out any excess water

from the cloth and thoroughly

wipe off remaining traces of

detergent and water.

 Wipe the surface with a dry,

soft cloth to remove any

remaining moisture.

Allow the leather to dry in a

shaded and ventilated area.

Cleaning fabric portions

 To remove dust from the fab-

ric, use a vacuum cleaner or

adhesive tape.

ICaring for leather areas

Toyota recommends cleaning the

interior of the vehicle at least twice a

year to maintain the quality of the

vehicle’s interior.

However, please remove the dust

near the passenger airbag orna-

ment by hand.

NOTICE

 Use a cloth dampened with

water to gently wipe the fabric

clean.

IPreventing damage to leather

surfaces

Observe the following precautions

to avoid damage to and deteriora-

tion of leather surfaces:

Do not use detergents to clean the

fabric.

GRemove any dust or dirt from

leather surfaces immediately.

Cleaning the instrument

panel surface

GDo not expose the vehicle to

direct sunlight for extended peri-

ods of time. Park the vehicle in

the shade, especially during

summer.

 Remove dirt and dust using a

vacuum cleaner.

 Wipe it off with a soft cloth

dampened with neutral deter-

gent diluted to approximately

1%.

GDo not place items made of

vinyl, plastic, or containing wax

on the upholstery, as they may

stick to the leather surface if the

vehicle interior heats up signifi-

cantly.

 Wring out any excess water

from the cloth and thoroughly

wipe off remaining traces of

detergent and water.

Cleaning the synthetic

leather areas

 Remove dirt and dust using a

vacuum cleaner.

 Wipe it off with a soft cloth

dampened with neutral deter-

gent diluted to approximately

Maintenance and care -> Maintenance and care for Your Toyota C-Hr SUV Second Generation (2024-2026)

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