Get When trouble arises -> Steps to take in an emergency Guide for Toyota C-Hr SUV Second Generation (2024-2026)

461

8-2. Steps to take in an emergency

8-2.Steps to take in an emergency

If your vehicle needs

to be towed

Situations when it is nec-

essary to contact dealers

before towing

If towing is necessary, we

recommend having your

vehicle towed by your

Toyota dealer or commer-

cial towing service, using a

wheel-lift type truck or flat-

bed truck.

The following may indicate a

problem with your transmission.

Contact your Toyota dealer or

commercial towing service

before towing.

 The EV system warning mes-

sage is shown on the

Use a safety chain system

for all towing, and abide by

all state/provincial and local

laws.

multi-information display and

the vehicle does not move.

 The vehicle makes an abnor-

mal sound.

Situations when it is not

possible to be towed by

another vehicle

Towing with a wheel-lift

type truck



From the front (2WD models)

In the following situations, it is

not possible to be towed by

another vehicle using cables or

chains, as the front wheels may

be locked due to the parking

lock. Contact your Toyota dealer

or commercial towing service.

8

 There is a malfunction in the

shift control system. (P.211,

481)

Release the parking brake.

 There is a malfunction in the

immobilizer system. (P.65)

Turn automatic mode off.

(P.221)

 There is a malfunction in the

smart entry & start system.

(P.495)

 The 12-volt battery is dis-

charged. (P.497)

462

8-2. Steps to take in an emergency



From the front (AWD models)

IWhen towing the vehicle

2WD models



Be sure to transport the vehicle

with the front wheels raised or

with all four wheels raised off the

ground. If the vehicle is towed

with the front wheels contacting

the ground, the drivetrain and

related parts may be damaged or

electricity generated by the opera-

tion of the motor may cause a fire

to occur depending on the nature

of the damage or malfunction.

Use a towing dolly under the

rear wheels.



From the rear

Use a towing dolly under the

front wheels.

WARNING

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

463

8-2. Steps to take in an emergency

ITowing with a sling-type truck

WARNING

Do not tow with a sling-type truck

to prevent body damage.



AWD models

Be sure to transport the vehicle

with all four wheels raised off the

ground. If the vehicle is towed

with the tires contacting the

ground, the drivetrain or related

parts may be damaged, the vehi-

cle may fly off the truck, or elec-

tricity generated by the operation

of the motor may cause a fire to

occur depending on the nature of

the damage or malfunction.

Using a flatbed truck

When using a flatbed truck to

transport the vehicle, use tire

strapping belts. Refer to the

owner’s manual of the flatbed

truck for the tire strapping

method.

In order to suppress vehicle

movement during transporta-

tion, set the parking brake and

turn the power switch off.

Emergency towing

If a tow truck is not available in

an emergency, your vehicle may

be temporarily towed using

cables or chains secured to the

emergency towing eyelet. This

should only be attempted on

hard surfaced roads for short

distances at under 18 mph (30

km/h).

NOTICE

8

ITo prevent damage to the

vehicle when towing using a

wheel-lift type truck

When raising the vehicle, ensure

adequate ground clearance for

towing at the opposite end of the

raised vehicle. Without adequate

clearance, the vehicle could be

damaged while being towed.

A driver must be in the vehicle to

steer and operate the brakes.

The vehicle’s wheels, drive train,

axles, steering and brakes must

be in good condition.

464

8-2. Steps to take in an emergency

4 Tighten down the towing eye-

Emergency towing proce-

dure

let securely using a wheel nut

wrench or hard metal bar.

To have your vehicle towed by

another vehicle, the towing eye-

let must be installed to your

vehicle. Install the towing eyelet

using the following procedure.

1 Take the towing eyelet from

under the deck board.

(P.440, 484)

2 Remove the eyelet cover

5 Securely attach cables or

using a flathead screwdriver.

chains to the towing eyelet.

To protect the bodywork, place a

rag between the screwdriver and

the vehicle body as shown in the

illustration.

Take care not to damage the vehi-

cle body.

6 Enter the vehicle being towed

and start the EV system.

If the EV system does not start, turn

the power switch to ON.

7 Shift the shift position to N

and release the parking

brake.

Turn automatic mode off. (P.221)

IWhile towing

3 Insert the towing eyelet into

the hole and tighten partially

by hand.

If the EV system is off, the power

assist for the brakes and steering

will not function, making steering

and braking more difficult.

IWheel nut wrench

Wheel nut wrench can be pur-

chased at your Toyota dealer.

WARNING

Observe the following precau-

tions. Failure to do so may result

in death or serious injury.

465

8-2. Steps to take in an emergency

If you think something

is wrong

WARNING

IWhile towing

GWhen towing using cables or

chains, avoid sudden starts,

etc., which place excessive

stress on the towing eyelet,

cables or chains. The towing

eyelet, cables or chains may

become damaged, broken

debris may hit people, and

cause serious damage.

If you notice any of the fol-

lowing symptoms, your

vehicle probably needs

adjustment or repair. Con-

tact your Toyota dealer as

soon as possible.

GDo not perform any of the fol-

lowing as doing so may cause

the parking lock mechanism to

engage, locking the front

wheels and possibly leading to

an accident resulting in death or

serious injury:

Visible symptoms

 Fluid leaks under the vehicle

(Water dripping from the air

conditioning after use is nor-

mal.)

• Unfasten the driver’s seat belt

and open the driver’s door.

 Flat-looking tires or uneven

• Turn the power switch off.

tire wear

IInstalling towing eyelets to

the vehicle

Audible symptoms

Make sure that towing eyelets are

installed securely. If not securely

installed, towing eyelets may

come loose during towing.

 Excessive tire squeal when

cornering

 Strange noises related to the

suspension system

NOTICE

 Other noises related to the EV

8

ITo prevent damage to the

vehicle during emergency

towing

system

Do not secure cables or chains to

the suspension components.

Operational symptoms

 Stumbling or running roughly

 Appreciable loss of power

 Vehicle pulls heavily to one

side when braking

 Vehicle pulls heavily to one

side when driving on a level

road

 Loss of brake effectiveness,

466

8-2. Steps to take in an emergency

spongy feeling, pedal almost

touches the floor

467

8-2. Steps to take in an emergency

If a warning light turns on or a warning buzzer

sounds

Calmly perform the following actions if any of the warning

lights comes on or flashes. If a light comes on or flashes, but

then goes off, this does not necessarily indicate a malfunc-

tion in the system. However, if this continues to occur, have

the vehicle inspected by your Toyota dealer.

Actions to the warning lights or warning buzzers

I

Brake system warning light (warning buzzer)

Warning light

Details/Actions

Indicates that:

The brake fluid level is low; or

The brake system is malfunctioning

(U.S.A.)

or

 Immediately stop the vehicle in a safe place and con-

tact your Toyota dealer. Continuing to drive the vehi-

cle may be dangerous.

(Red)

(Canada)

I

Brake system warning light (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in:

8

The regenerative braking system;

The electronically controlled brake system; or

The parking brake system

(Yellow)

 Have the vehicle inspected by your Toyota dealer

immediately.

I

Charging system warning light^*

Warning light

Details/Actions

Indicates a malfunction in the vehicle’s charging system

 Immediately stop the vehicle in a safe place and con-

tact your Toyota dealer.

*

: This light illuminates on the multi-information display.

468

8-2. Steps to take in an emergency

I

EV system malfunction indicator lamp (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in the EV system

 Immediately stop the vehicle in a safe place and con-

tact your Toyota dealer.

I

SRS warning light (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in:

The SRS airbag system; or

The front passenger occupant classification system; or

The seat belt pretensioner system

 Have the vehicle inspected by your Toyota dealer

immediately.

I

ABS warning light

Warning light

Details/Actions

Indicates a malfunction in:

The ABS; or

The brake assist system

(U.S.A.)

or

 Have the vehicle inspected by your Toyota dealer

immediately.

(Canada)

I

Inappropriate pedal operation warning light^*(warning buzzer)

Warning light

Details/Actions

When a buzzer sounds:

Indicates a malfunction in:

Brake Override System is malfunctioning

Drive-Start Control is malfunctioning

Drive-Start Control is operating

 Follow the instructions displayed on the multi-infor-

mation display.

When a buzzer does not sound:

Brake Override System is operating

 Release the accelerator pedal and depress the brake

pedal.

469

8-2. Steps to take in an emergency

: This light illuminates on the multi-information display.

*

I

Electric power steering system warning light (warning

buzzer)

Warning light

Details/Actions

Indicates a malfunction in the EPS (Electric Power Steer-

ing) system

(Red)

or

 Have the vehicle inspected by your Toyota dealer

immediately.

(Yellow)

I

Traction battery charge warning light

Warning light

Details/Actions

Indicates that the remaining charge of the traction battery is

low and charging is required

When the outside temperature is low, this light may turn on

earlier than usual to urge the driver to charge the traction

battery early.

(Yellow)

 Charge the traction battery. (P.88)

I

Driver’s and front passenger’s seat belt reminder light (warn-

ing buzzer^*)

Warning light

Details/Actions

Warns the driver and/or front passenger to fasten their seat

belts

8

 Fasten the seat belt.

If the front passenger’s seat is occupied, the front

passenger’s seat belt also needs to be fastened to

make the warning light (warning buzzer) turn off.

*

: Driver’s seat belt warning buzzer:

The driver’s seat belt warning buzzer sounds to alert the driver that his or

her seat belt is not fastened. Once the power switch is turned to ON, the

buzzer sounds. If the seat belt is still unfastened, the buzzer sounds inter-

mittently for a certain period of time after the vehicle reaches a certain

speed.

Front passenger’s seat belt warning buzzer:

The front passenger’s seat belt warning buzzer sounds to alert the front

470

8-2. Steps to take in an emergency

passenger that his or her seat belt is not fastened. If the seat belt is unfas-

tened, the buzzer sounds intermittently for a certain period of time after the

vehicle reaches a certain speed.

I

Rear passengers’ seat belt reminder lights (warning buzzer^*)

Warning light

Details/Actions

Warns the rear passengers to fasten their seat belts

 Fasten the seat belt.

*

: Rear passengers’ seat belt warning buzzer:

The rear passengers’ seat belt warning buzzer sounds to alert the rear pas-

senger that his or her seat belt is not fastened. If the seat belt is unfas-

tened, the buzzer sounds intermittently for a certain period of time, after the

seat belt is fastened and unfastened and the vehicle reaches a certain

speed.

I

Tire pressure warning light

Warning light

Details/Actions

When the light comes on after blinking for approximately 1

minute (a buzzer does not sounds):

Malfunction in the tire pressure warning system

 Have the system checked by your Toyota dealer.

When the light comes on (a buzzer sounds):

Low tire inflation pressure from natural causes

 After the temperature of the tires has lowered suffi-

ciently, check the inflation pressure of each tire and

adjust them to the specified level. (P.512)

Low tire inflation pressure from flat tire

 Immediately stop the vehicle in a safe place and per-

form the necessary actions (P.474)

I

LDA indicator (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in the LDA (Lane Departure Alert).

 Follow the instructions displayed on the multi-infor-

mation display.

(Yellow)

471

8-2. Steps to take in an emergency

I

LTA indicator (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in the LTA (Lane Tracing Assist).

 Follow the instructions displayed on the multi-infor-

mation display.

(Yellow)

I

PDA indicator (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in the PDA (Proactive Driving

Assist).

 Follow the instructions displayed on the multi-infor-

mation display.

(Yellow)

I

Driving assist information indicator

Warning light

Details/Actions

Indicates either of the following systems may be malfunc-

tioning.

PCS (Pre-Collision System)

LDA (Lane Departure Alert)

 Follow the instructions displayed on the multi-infor-

mation display.

Indicates any of the following systems are malfunctioning,

disabled, or turned off.

PKSB (Parking Support Brake)

RCD (Rear Camera Detection)

BSM (Blind Spot Monitor)

RCTA (Rear Cross Traffic Alert)

Safe Exit Assist

8

 Follow the instructions displayed on the multi-infor-

mation display.

472

8-2. Steps to take in an emergency

I

Intuitive parking assist OFF indicator (warning buzzer)

Warning light

Details/Actions

When a buzzer sounds:

Indicates a malfunction in the intuitive parking assist func-

tion

 Have the vehicle inspected by your Toyota dealer

immediately.

When a buzzer does not sound:

Indicates that the system is temporarily unavailable, possi-

bly due to a sensor being dirty or covered with ice, etc.

 Follow the instructions displayed on the multi-infor-

mation display. (P.479)

I

Cruise control indicator (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in the cruise control.

 Follow the instructions displayed on the multi-infor-

mation display.

(Yellow)

I

Dynamic radar cruise control indicator (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in the dynamic radar cruise control.

 Follow the instructions displayed on the multi-infor-

mation display.

(Yellow)

I

PCS warning light (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in the PCS (Pre-Collision System).

 Follow the instructions displayed on the multi-infor-

mation display.

If the PCS (Pre-Collision System) or VSC (Vehicle Stability

Control) system is disabled, the PCS warning light will illu-

minate.

473

8-2. Steps to take in an emergency

I

Slip indicator

Warning light

Details/Actions

Indicates a malfunction in:

The VSC system;

The TRAC system; or

The hill-start assist control system

 Have the vehicle inspected by your Toyota dealer

immediately.

I

Parking brake indicator

Warning light

Details/Actions

It is possible that the parking brake is not fully engaged or

released

(Flashes)

(U.S.A.)

 Operate the parking brake switch once again.

or

This light comes on the parking brake is not released. If the

light turns off after the parking brakes is fully released, the

system is operating normally.

(Flashes)

(Canada)

I

Brake hold operated indicator

Warning light

(Flashes)

Details/Actions

Indicates a malfunction in the brake hold system

 Have the vehicle inspected by your Toyota dealer

immediately.

8

GIf a cushion is placed on the seat,

IWarning buzzer

the sensor may not detect a pas-

senger, and the warning light may

not operate properly.

In some cases, the buzzer may not

be heard due to being in a noisy

location or audio sound.

ISRS warning light

IFront passenger detection sen-

sor, seat belt reminder and

warning buzzer

This warning light indicates prob-

lems with the following:

GAirbag sensor assembly

GFront impact sensors

GIf luggage is placed on the front

passenger seat, the front passen-

ger detection sensor may cause

the warning light to flash and the

warning buzzer to sound even if a

passenger is not sitting in the

seat.

GSide impact sensors (front door)

GSide impact sensors (front)

GFront passenger occupant classifi-

cation sensors

474

8-2. Steps to take in an emergency

GDriver’s seat position sensor

GFront passenger’s seat belt buckle

switch

If the warning light does not turn off

even after several minutes have

elapsed since performing the tire

inflation pressure setting proce-

dure, have the vehicle inspected by

your Toyota dealer as soon as pos-

sible.

GSRS warning light

G“AIR BAG ON” indicator light

G“AIR BAG OFF” indicator light

GSRS airbags

IThe tire pressure warning light

may come on due to natural

causes

GSRS system related wiring

harnesses and power sources

The tire pressure warning light may

come on due to natural causes such

as natural air leaks and tire inflation

pressure changes caused by tem-

perature. In this case, adjusting the

tire inflation pressure will turn off the

warning light (after a few minutes).

IElectric power steering system

warning light (warning buzzer)

When the 12-volt battery charge

becomes insufficient or the voltage

temporarily drops, the electric power

steering system warning light may

come on and the warning buzzer

may sound.

IConditions that the tire pres-

sure warning system may not

function properly

IWhen the tire pressure warning

light comes on

P.431

Inspect the tires to check if a tire is

punctured.

WARNING

If a tire is punctured: P.483

IIf both the ABS and the brake

system warning lights remain

on

If none of the tires are punctured:

Turn the power switch off then turn it

to ON. Check if the tire pressure

warning light comes on or blinks.

Stop your vehicle in a safe place

immediately and contact your

Toyota dealer.



If the tire pressure warning light

blinks for approximately 1 minute

then stays on

The vehicle will become

extremely unstable during brak-

ing, and the ABS system may fail,

which could cause an accident

resulting in death or serious injury.

There may be a malfunction in the

tire pressure warning system. Have

the vehicle inspected by your Toyota

dealer immediately.

IWhen the electric power

steering system warning light

comes on



If the tire pressure warning light

comes on

1 After the temperature of the tires

has lowered sufficiently, check

the inflation pressure of each tire

and adjust them to the specified

level.

2 If the warning light does not turn

off even after several minutes

have elapsed, check that the

inflation pressure of each tire is

at the specified level and perform

the tire inflation pressure setting

procedure. (P.434)

When the light comes on yellow,

the assist to the power steering is

restricted. When the light comes

on red, the assist to the power

steering is lost and handling oper-

ations of the steering wheel

become extremely heavy.

When steering wheel operations

are heavier than usual, grip the

steering wheel firmly and operate

it using more force than usual.

475

8-2. Steps to take in an emergency

As an added safety feature, your

vehicle has been equipped with a

tire pressure monitoring system

(TPMS-tire pressure warning sys-

tem) that illuminates a low tire

pressure telltale (tire pressure

warning light) when one or more

of your tires is significantly

under-inflated. Accordingly, when

the low tire pressure telltale (tire

pressure warning light) illumi-

nates, you should stop and check

your tires as soon as possible,

and inflate them to the proper

pressure. Driving on a signifi-

cantly under-inflated tire causes

the tire to overheat and can lead

to tire failure. Under-inflation also

reduces fuel efficiency (for electric

vehicles, traction battery effi-

ciency) and tire tread life, and

may affect the vehicle’s handling

and stopping ability.

WARNING

IIf the tire pressure warning

light comes on

Be sure to observe the following

precautions.

Failure to do so could cause a

loss of vehicle control and result

in death or serious injury.

GStop your vehicle in a safe place

as soon as possible. Adjust the

tire inflation pressure immedi-

ately.

GIf the tire pressure warning light

comes on even after tire infla-

tion pressure adjustment, it is

probable that you have a flat

tire.

Check the tires. If a tire is flat,

repair the flat tire by using

emergency tire puncture repair

kit.

Please note that the TPMS (tire

pressure warning system) is not a

substitute for proper tire mainte-

nance, and it is the driver’s

responsibility to maintain correct

tire pressure, even if under-infla-

tion has not reached the level to

trigger illumination of the TPMS

low tire pressure telltale (tire pres-

sure warning light).

GAvoid abrupt maneuvering and

braking.

If the vehicle tires deteriorate,

you could lose control of the

steering wheel or the brakes.

IIf a blowout or sudden air

leakage should occur

The tire pressure warning system

may not activate immediately.

8

IMaintenance of the tires

Each tire, including the spare (if

provided), should be checked

monthly when cold and inflated to

the inflation pressure recom-

mended by the vehicle manufac-

turer on the vehicle placard or tire

inflation pressure label (tire and

load information label). (If your

vehicle has tires of a different size

than the size indicated on the

vehicle placard or tire inflation

pressure label [tire and load infor-

mation label], you should deter-

mine the proper tire inflation

pressure for those tires.)

476

8-2. Steps to take in an emergency

If a warning message

is displayed

WARNING

Your vehicle has also been

equipped with a TPMS (tire pres-

sure warning system) malfunc-

tion indicator to indicate when the

system is not operating properly.

The TPMS (tire pressure warning

system) malfunction indicator is

combined with the low tire pres-

sure telltale (tire pressure warning

light). When the system detects a

malfunction, the telltale will flash

for approximately one minute and

then remain continuously illumi-

nated. This sequence will con-

tinue upon subsequent vehicle

start-ups as long as the malfunc-

tion exists. When the malfunction

indicator is illuminated, the sys-

tem may not be able to detect or

signal low tire pressure as

The multi-information dis-

play shows warnings of

system malfunctions, incor-

rectly performed opera-

tions, and messages that

indicate a need for mainte-

nance. When a message is

shown, perform the correc-

tion procedure appropriate

to the message.

If a warning message is dis-

played again after the

appropriate actions have

been performed, contact

your Toyota dealer.

intended.

TPMS (tire pressure warning sys-

tem) malfunctions may occur for a

variety of reasons, including the

installation of replacement or

alternate tires or wheels on the

vehicle that prevent the TPMS

(tire pressure warning system)

from functioning properly. Always

check the TPMS (tire pressure

warning system) malfunction tell-

tale after replacing one or more

tires or wheels on your vehicle to

ensure that the replacement or

alternate tires and wheels allow

the TPMS (tire pressure warning

system) to continue to function

properly.

Additionally, if a warning

light comes on or flashes at

the same time that a warn-

ing message is displayed,

take the appropriate correc-

tive action for the warning

light. (P.467)

IWarning messages

The warning messages explained

below may differ from the actual

messages according to operation

conditions and vehicle specifica-

tions.

NOTICE

IWarning buzzer

ITo ensure the tire pressure

warning system operates

properly

In some cases, the buzzer may not

be heard due to being in a noisy

location or audio sound.

Do not install tires with different

specifications or makers, as the

tire pressure warning system may

not operate properly.

IIf “Traction Battery Tempera-

ture Very High Stop in a Safe

Place Now and Exit the Vehicle”

is displayed

This message may be displayed if

477

8-2. Steps to take in an emergency

the traction battery temperature

becomes extremely high. Immedi-

ately stop the vehicle in a safe

place, exit the vehicle, and contact

your Toyota dealer.

IIf “Auto Power OFF to Conserve

Battery” is displayed

Power was turned off due to the

automatic power off function. Next

time when starting the EV system,

operate the EV system for approxi-

mately 5 minutes to recharge the

12-volt battery.

IIf “EV System Stopped Steering

Power Low” is displayed

This message is displayed if the EV

system is stopped while driving.

IIf “Regenerative braking lim-

ited. Press brake to decelerate.”

is displayed

When steering wheel operations are

heavier than usual, grip the steering

wheel firmly and operate it using

more force than usual.

Regenerative braking may be

restricted in the following situations.

Firmly depress the brake pedal to

decelerate the vehicle.

GWhen electrical energy cannot be

regenerated any more as the trac-

tion battery is fully charged

GWhen the temperature of the trac-

tion battery is extremely high or

extremely low

IIf “EV System overheated Out-

put power reduced” is dis-

played

This message may be displayed

when driving under severe operat-

ing conditions. (For example, when

driving up a long steep hill.)

Handling method: P.501

GWhen the temperature of the elec-

tric motor or power control unit,

etc., is extremely high

IIf “Shift System Malfunction

Shifting Unavailable Drive to a

Safe Place and Stop” or “Shift

System Malfunction Driving

Unavailable” is displayed

IIf “High Power Consumption

Power to Climate Temporarily

Limited” is displayed

There is a malfunction in the shift

control system. Have the vehicle

inspected by your Toyota dealer

immediately.

Turn off unnecessary electronic

equipment to reduce power con-

sumption.

Please wait until the power supply

returns to normal.

IIf “Shift is in N Release Acceler-

ator Before Shifting” is dis-

played

8

IIf “Headlight System Malfunc-

tion Visit Your Dealer” is dis-

played

The accelerator pedal has been

depressed when the shift position is

in N.

Release the accelerator pedal and

shift the shift position to D or R.

The following systems may be mal-

functioning. Have the vehicle

inspected by your Toyota dealer

immediately.

GThe LED headlight system

GAHB (Automatic High Beam)

IIf “Press brake when vehicle is

stopped EV system may over-

heat” is displayed

The message may be displayed

when the accelerator pedal is

depressed to hold the vehicle while

the vehicle is stopped on an incline,

etc. The EV system may overheat.

Release the accelerator pedal and

depress the brake pedal.

IIf “Maintenance Required

Soon” is displayed

Indicates that all maintenance

according to the driven distance on

*

the maintenance schedule should

be performed soon.

478

8-2. Steps to take in an emergency

Comes on approximately 4500

miles (7200 km) after the message

has been reset.

If a sensor is dirty, the position of the

dirty sensor will be shown on the

display.

If necessary, perform maintenance.

If an abnormality is displayed even

though there are no water drops,

ice, snow or dirt, the sensor may be

operating abnormally. Have the

vehicle inspected by your Toyota

dealer.

Please reset the message after the

maintenance is performed.

(P.413)

*

: Refer to the separate “Scheduled

Maintenance Guide” or “Owner’s

Manual Supplement” for the main-

tenance interval applicable to your

vehicle.

IIf “Parking Assist Unavailable

Low Visibility See Owner’s Man-

ual” is displayed

Indicates one of the following sys-

tems is disabled.

IIf “Maintenance Required Visit

Your Dealer” is displayed

G

RCD (Rear Camera Detec-

tion)

Indicates that all maintenance is

required to correspond to the driven

distance on the maintenance sched-

G

PKSB (Parking Support

Brake)

*

ule .

Remove any dirt or foreign matter

from the rear camera.

Comes on approximately 5000

miles (8000 km) after the message

has been reset. (The indicator will

not work properly unless the mes-

sage has been reset.)

IIf “System Malfunction Visit

Your Dealer” is displayed

Indicates one of the following sys-

tems is disabled.

Perform the necessary mainte-

nance.

Please reset the message after the

maintenance is performed.

(P.413)

G

PCS (Pre-Collision System)

LDA (Lane Departure Alert)

LTA (Lane Tracing Assist)

LCA (Lane Change Assist) (if

*

: Refer to the separate “Scheduled

Maintenance Guide” or “Owner’s

Manual Supplement” for the main-

tenance interval applicable to your

vehicle.

equipped)

G

AHB (Automatic High Beam)

Dynamic radar cruise control

RSA (Road Sign Assist) (if

IIf “Parking Assist Unavailable

Sensor Blocked” is displayed

A sensor may be covered with water

drops, ice, snow, dirt, etc. Remove

the water drops, ice, snow, dirt, etc.,

from the sensor to return the system

to normal.

Also, due to ice forming on a sensor

at low temperatures, a warning

message may be displayed or the

sensor may not be able to detect an

object. Once the ice melts, the sys-

tem will return to normal.

equipped)

G

PDA (Proactive Driving Assist)

BSM (Blind Spot Monitor)

RCTA (Rear Crossing Traffic

Alert)

G

Safe Exit Assist

479

8-2. Steps to take in an emergency

battery

G

Intuitive parking assist

PKSB (Parking Support

• Check the sensors that the Toyota

Safety Sense 3.0 uses for foreign

matter covering them. Remove

them if any. (P.238)

Brake)

G

RCD (Rear Camera Detec-

tion)

• Check if the back door is open.

• Check the situations in which the

sensors may not operate properly,

and improve the situation if appli-

cable. (P.311, 315, 320, 326,

330)

Have the vehicle inspected by your

Toyota dealer immediately.

IIf “System Stopped See

Owner’s Manual” is displayed

• Check the sensors including cam-

era sensors for foreign matter cov-

ering them. Remove them if any.

(P.316)

• Check if there is any foreign mat-

ter attached to the rear bumper

near the radar sensor and remove

it if there is. (P.308)

When problems are solved and the

sensors are operational, this indica-

tion may disappear by itself.

Indicates one of the following sys-

tems is disabled.

Check the displayed icon, and fol-

low the following correction meth-

ods.

G

PCS (Pre-Collision System)

LDA (Lane Departure Alert)

LTA (Lane Tracing Assist)

LCA (Lane Change Assist) (if

IIf “System Stopped Front Cam-

era Low Visibility See Owner’s

Manual” is displayed

equipped)

G

AHB (Automatic High Beam)

Dynamic radar cruise control

RSA (Road Sign Assist) (if

Indicates one of the following sys-

tems is disabled.

G

PCS (Pre-Collision System)

LDA (Lane Departure Alert)

LTA (Lane Tracing Assist)

LCA (Lane Change Assist) (if

equipped)

G

PDA (Proactive Driving Assist)

BSM (Blind Spot Monitor)

8

RCTA (Rear Crossing Traffic

equipped)

Alert)

G

AHB (Automatic High Beam)

Dynamic radar cruise control

RSA (Road Sign Assist) (if

G

Safe Exit Assist

Intuitive parking assist

PKSB (Parking Support

equipped)

Brake)

G

PDA (Proactive Driving Assist)

G

RCD (Rear Camera Detec-

Follow the following correction

methods.

tion)

Follow the following correction

methods.

• Using the windshield wipers,

remove the dirt or foreign matter

from the windshield.

• Check the voltage of the 12-volt

480

8-2. Steps to take in an emergency

• Using the air conditioning system,

defog the windshield.

• Close the hood, remove any stick-

ers, etc. to clear the obstruction in

front of the front camera.

IIf “System Stopped Front Radar

Sensor Blocked Clean Radar

Sensor” is displayed

Indicates one of the following sys-

tems is disabled.

IIf “System Stopped Front Cam-

era Out of Temperature Range

Wait until Normal Temperature”

is displayed

G

PCS (Pre-Collision System)

LTA (Lane Tracing Assist)

LCA (Lane Change Assist) (if

Indicates one of the following sys-

tems is disabled.

equipped)

G

Dynamic radar cruise control

G

PCS (Pre-Collision System)

LDA (Lane Departure Alert)

LTA (Lane Tracing Assist)

LCA (Lane Change Assist) (if

PDA (Proactive Driving Assist)

Follow the following correction

methods.

• Check if there is any foreign mat-

ter attached to the radar sensor or

radar sensor cover and clean

them if necessary (P.239)

• This message may be displayed

when driving in an open area with

few nearby vehicles or structures,

such as a desert, grasslands, sub-

urbs, etc.

equipped)

G

AHB (Automatic High Beam)

Dynamic radar cruise control

RSA (Road Sign Assist) (if

equipped)

G

PDA (Proactive Driving Assist)

The message may be cleared by

driving the vehicle in an area with

structures, vehicles, etc., nearby.

Follow the following correction

methods.

IIf “System Stopped Front Radar

Sensor Out of Temperature

Range Wait until Normal Tem-

perature” is displayed

• If the front camera is hot, such as

after the vehicle is parked in the

sun, use the air conditioning sys-

tem to decrease the temperature

around the front camera

• If a sunshade was used when the

vehicle was parked, depending on

its type, the sunlight reflected from

the surface of the sunshade may

cause the temperature of the front

camera to become excessively

high

Indicates one of the following sys-

tems is disabled.

G

PCS (Pre-Collision System)

LTA (Lane Tracing Assist)

LCA (Lane Change Assist) (if

equipped)

• If the front camera is cold, such

after the vehicle is parked in an

extremely cold environment, use

the air conditioning system to

increase the temperature around

the front camera

G

Dynamic radar cruise control

PDA (Proactive Driving Assist)

The temperature of the radar sensor

is outside of the operating range.

Wait for the temperature to become

appropriate.

481

8-2. Steps to take in an emergency

IIf “System Stopped Front Radar quickly and firmly.

In Self Calibration See Owner’s

Manual” is displayed

IIf “Driver Monitor Out of Tem-

perature Range Wait until Nor-

mal Temperature” is displayed

(if equipped)

Indicates one of the following sys-

tems is disabled.

Indicates one of the following sys-

tems is disabled.

G

PCS (Pre-Collision System)

LTA (Lane Tracing Assist)

LCA (Lane Change Assist) (if

GDriver monitor

GTraffic Jam Assist (if equipped)

equipped)

The temperature of the driver moni-

tor camera is outside of the operat-

ing range. Wait for the temperature

to become appropriate.

G

Dynamic radar cruise control

PDA (Proactive Driving Assist)

Follow the following correction

methods.

IIf “Driver Monitor Unavailable

See Owner’s Manual” is dis-

played (if equipped)

• Check if there is any foreign mat-

ter attached to the radar sensor or

radar sensor cover and clean

them if necessary. (P.239)

• The radar sensor may be mis-

aligned and will be adjusted auto-

matically while driving. Continue

driving for a while.

The lens of the driver monitor cam-

era may be dirty.

When there is dirt on the camera

lens, clean it with a dry, soft cloth so

as to not damage it.

IIf a message that indicates the

need for visiting your Toyota

dealer is displayed

IIf “Unavailable Activation Con-

dition not Satisfied See Owner’s

Manual” is displayed (if

equipped)

The system or part shown on the

multi-information display is malfunc-

tioning. Have the vehicle inspected

by your Toyota dealer immediately.

The LCA function cannot be

used as the operating conditions

have not been met.

Operate the turn signal lever again

after all of the operating conditions

are met.

IIf a message that indicates the

need for the rotary shifter oper-

ation is displayed

8

To prevent the rotary shifter from

being operated incorrectly or the

vehicle from moving unexpectedly, a

message that requires shifting the

shift position may be displayed on

the multi-information display. In that

case, follow the instruction of the

message and shift the shift position.

IIf “Cruise Control Unavailable

See Owner’s Manual” is dis-

played

Indicates one of the following sys-

tems is disabled.

GDynamic radar cruise control

GCruise control

A message is displayed when the

driving assist switch is pushed

repeatedly.

IIf a message that indicates the

need for referring to Owner’s

Manual is displayed

GIf any of the following messages

are shown on the multi-informa-

tion display, follow the instruc-

tions.

Press the driving assist switch

• “Check Charging System Close

482

8-2. Steps to take in an emergency

Charging Port Lid” (P.125)

• “Charging system malfunction”

(P.125)

NOTICE

IIf “High Power Consumption

Power to Climate Temporar-

ily Limited” is displayed fre-

quently

• “Charging stopped High energy

use” (P.125)

GIf any of the following messages

are shown on the multi-informa-

tion display, it may indicate a mal-

function. Have the vehicle

inspected by your Toyota dealer

immediately.

• “Smart Entry & Start System Mal-

function See Owner’s Manual”

• “Traction battery system malfunc-

tion”

• “Accelerator system malfunction”

• “Plug-in Charging System Mal-

function”

• “EV system malfunction”

• “Shift System Malfunction Apply

Parking Brake Securely When

Parking See Owner’s Manual”

• “Shift System Malfunction See

Owner’s Manual”

• “Shift System Malfunction Stop in

a Safe Place See Owner’s Man-

ual”

• “P Switch Malfunction Apply Park-

ing Brake Securely When Parking

See Owner’s Manual”

• “Shift System Unavailable Apply

Parking Brake Securely When

Parking See Owner’s Manual”

• “Battery Low Shifting Unavailable

See Owner’s Manual”

There is a possible malfunction

relating to the charging system or

the 12-volt battery may be deteri-

orating. Have the vehicle

inspected by your Toyota dealer.

IIf “Battery Low” is displayed

frequently

The 12-volt battery may have

deteriorated. As the battery may

discharge in this state when left

unattended, have the vehicle

inspected by your Toyota dealer.

IIf “Maintenance Required For

Traction Battery At Your

Dealer” is shown

The traction battery is scheduled

to be inspected or replaced. Have

the vehicle inspected by your

Toyota dealer immediately.

GContinuing to drive the vehicle

without having the traction bat-

tery inspected will cause the EV

system not to start.

GIf the EV system does not start,

contact your Toyota dealer

immediately.

GIf any of the following messages

are shown on the multi-informa-

tion display, it may indicate a mal-

function. Immediately stop the

vehicle and contact your Toyota

dealer.

• “Braking Power Low”

483

8-2. Steps to take in an emergency

If you have a flat tire

Before repairing the vehi-

cle

Your vehicle is not

 Stop the vehicle in a safe

equipped with a spare tire,

but instead is equipped with

an emergency tire puncture

repair kit.

place on a hard, flat surface.

 Set the parking brake.

 Shift the shift position to P.

 Stop the EV system.

A puncture caused by a nail

or screw passing through

the tire tread can be

 Turn on the emergency flash-

ers.

repaired temporarily using

the emergency tire puncture

repair kit.

 Check the degree of the tire

damage.

A tire should only be repaired with

the emergency tire puncture repair

kit if the damage is caused by a nail

or screw passing through the tire

tread.

(The kit contains a bottle of

sealant. The sealant can be

used only once to temporar-

ily repair one tire without

removing the nail or screw

from the tire.) Depending on

the damage condition of the

flat tire, it may not be able to

repaired with the emer-

gency tire puncture repair

kit.

• Do not remove the nail or screw

from the tire. Removing the object

may widen the opening and make

emergency repair with the repair

kit impossible.

• To avoid sealant leakage, move

the vehicle until the area of the

puncture, if known, is positioned

at the top of the tire.

After temporarily repairing

the tire with the kit, have the

tire repaired or replaced by

your Toyota dealer.

8

WARNING

IIf you have a flat tire

Do not continue driving with a flat

tire.

Driving even a short distance with

a flat tire can damage the tire and

the wheel beyond repair, which

could result in an accident.

IA flat tire that cannot be

repaired with the emergency

tire puncture repair kit

In the following cases, the tire can-

not be repaired with the emergency

484

8-2. Steps to take in an emergency

tire puncture repair kit. Contact your

Toyota dealer.

GWhen the tire is damaged due to

driving without sufficient air pres-

sure

GWhen the cut or damage to the

tread is 0.16 in. (4 mm) long or

more

GWhen the wheel is damaged

GWhen two or more tires have been

punctured

GWhen more than one sharp

objects such as nails or screws

have passed through the tread on

a single tire

GWhen there are any cracks or

damage at any location on the

tire, such as on the side wall,

except the tread

GWhen the tire is visibly separated

from the wheel

Location of the emergency tire puncture repair kit and

tools

Towing eyelet

A

Emergency tire puncture repair kit

485

8-2. Steps to take in an emergency

Emergency tire puncture

repair kit components

IEmergency tire puncture repair

kit

GThe sealant stored in the emer-

gency tire puncture repair kit can

be used only once to temporarily

repair a single tire. If the sealant in

the bottle and other parts of the kit

have been used and need to be

replaced, contact your Toyota

dealer.

I

Bottle

GThe compressor can be used

repeatedly.

GThe sealant can be used when the

outside temperature is from -40°F

(-40°C) to 140°F (60°C).

GThe kit is exclusively designed for

size and type of tires originally

installed on your vehicle. Do not

use it for tires that a different size

than the original ones, or for any

other purposes.

Sticker

A

I

Compressor

GIf the sealant gets on your clothes,

it may stain.

GIf the sealant adheres to a wheel

or the surface of the vehicle body,

the stain may not be removable if

it is not cleaned at once. Immedi-

ately wipe away the sealant with a

wet cloth.

GDuring operation of the repair kit,

a loud operation noise is pro-

duced. This does not indicate a

malfunction.

8

GDo not use to check or to adjust

the tire pressure.

INote for checking the emer-

gency tire puncture repair kit

GCheck the sealant expiry date

occasionally. The expiry date is

shown on the bottle.

Air pressure gauge

Compressor switch

Power plug

A

GDo not use sealant whose expiry

date has already passed. Other-

wise, repairs conducted using the

emergency tire puncture repair kit

may not be performed properly.

Hose

Air release cap

GThe sealant has a limited life

span. The expiry date is marked

on the bottle. The sealant should

486

8-2. Steps to take in an emergency

be replaced before the expirydate.

Contact your Toyota dealer for

replacement.

Taking out the emer-

gency tire puncture repair

kit

WARNING

1 Open the deck board.

IIf you have a flat tire

Driving even a short distance with

a flat tire can damage the tire and

the wheel beyond repair.

Driving with a flat tire may cause a

circumferential groove on the side

wall. In such a case, the tire may

explode when using a repair kit.

ICaution while driving

GStore the repair kit in the lug-

gage compartment. Injuries may

result in the event of an acci-

dent or sudden braking.

2 Take out the emergency tire

puncture repair kit.

GThe repair kit is exclusively only

for your vehicle. Do not use

repair kit on other vehicles,

which could lead to an accident

causing death or serious injury.

GDo not use repair kit for tires

that are different size than the

original ones, or for any other

purpose. If the tires have not

been completely repaired, it

could lead to an accident caus-

ing death or serious injury.

1 Compressor

2 Bottle

IPrecautions for use of the

sealant

GIngesting the sealant is hazard-

ous to your health. If you ingest

sealant, consume as much

water as possible, then immedi-

ately consult a doctor.

Emergency repair proce-

dure

1 Take out the repair kit from

the plastic bag.

GIf sealant gets in eyes or

adheres to skin, immediately

wash it off with water. If discom-

fort persists, consult a doctor.

Attach the sticker enclosed with the

bottle on the specified locations.

(See step 10.)

487

8-2. Steps to take in an emergency

securely to the bottle.

2 Remove the hose and take

out the power plug from the

compressor.

3 Connect the bottle to the

compressor.

Insert and connect the bottle

straight into the compressor as

shown in the illustration, and check

that the claws of the bottle are con-

cealed in the holes.

5 Remove the valve cap from

the valve of the punctured

tire.

8

6 Extend the hose. Remove

the air release cap from the

hose.

You will use the air release cap

again. Therefore keep it in a safe

4 Connect the hose to the bot-

tle.

As shown in the illustration, make

sure the hose is connected

488

8-2. Steps to take in an emergency

place.

kit to a position easily seen

from the driver’s seat.

7 Connect the hose to the

valve.

11Check the specified tire infla-

Screw the end of the hose clock-

wise as far as possible.

tion pressure.

Tire inflation pressure is specified

on the label as shown. (P.512)

8 Make sure that the compres-

sor switch is off.

12Start the EV system.

(P.209)

13To inject the sealant and

inflate the tire, turn the com-

pressor switch on.

9 Connect the power plug to

the power outlet socket.

(P.380)

10Attach the sticker provided

with the tire puncture repair

489

8-2. Steps to take in an emergency

• The tire can be inflated for about

5 to 20 minutes (depending on

the outside temperature). If the

tire inflation pressure is still lower

than the specified point after infla-

tion for 25 minutes, the tire is too

damaged to be repaired. Turn the

compressor switch off and con-

tact your Toyota dealer.

14Inflate the tire until the rec-

ommended pressure is

reached.

• If the tire inflation pressure

exceeds the specified air pres-

sure, let out some air to adjust the

tire inflation pressure. (P.491)

15With the compressor switch

off, pull out the power plug

from the power outlet socket

and then disconnect the hose

from the valve on the tire.

Some sealant may leak when the

hose is removed.

16Install the valve cap onto the

valve of the emergency

repaired tire.

The sealant will be injected

A

and the pressure will spike to

between 44 psi (300 kPa, 3.0

kgf/cm2 or bar) and 58 psi

(400 kPa, 4.0 kgf/cm2 or

bar), then gradually

17Attach the air release cap to

the end of the hose.

If the air release cap is not

attached, the sealant may leak and

the vehicle may get dirty.

decrease.

8

The air pressure gauge will

display the actual tire inflation

pressure about 1 to 5 min-

utes after the switch is turned

on.

• Turn the compressor switch off

and then check the tire inflation

pressure. Being careful not to

over inflate, check and repeat the

inflation procedure until the speci-

fied tire inflation pressure is

reached.

18Temporarily store the bottle

in the luggage compartment

while it is connected to the

compressor.

490

8-2. Steps to take in an emergency

19 psi (130 kPa, 1.3 kgf/cm²

or bar) or higher, but less

than the specified air pres-

sure: Proceed to step 22.

If the tire inflation pressure is

the specified air pressure

(P.512): Proceed to step

23.

19To spread the liquid sealant

evenly within the tire, imme-

diately drive safely for about

3 miles (5 km) below 50 mph

(80 km/h).

20After driving, stop your vehi-

cle in a safe place on a hard,

flat surface and reconnect

the repair kit.

22Turn the compressor switch

on to inflate the tire until the

specified air pressure is

reached. Drive for about 3

miles (5 km) and then per-

form step 20.

Remove the air release cap from

the hose before reconnecting the

hose.

23Attach the air release cap to

the end of the hose.

If the air release cap is not

attached, the sealant may leak and

the vehicle may get dirty.

21Turn the compressor switch

on and wait for several sec-

onds, then turn it off. Check

the tire inflation pressure.

24Store the bottle in the lug-

gage compartment while it is

connected to the compres-

sor.

25Taking precautions to avoid

sudden braking, sudden

If the tire inflation pressure is

under 19 psi (130 kPa, 1.3

kgf/cm²or bar): The puncture

cannot be repaired. Contact

your Toyota dealer.

A

acceleration and sharp turns,

drive carefully at under

50mph (80 km/h) to the near-

est Toyota dealer that is less

If the tire inflation pressure is

491

8-2. Steps to take in an emergency

GEven if the tire inflation pressure is

at the recommended level, the tire

pressure warning light may come

on/flash.

than 62 miles (100 km) away

for tire repair or replacement.

For repair and replacement of a tire

or disposal of the tire puncture

repair kit, contact your Toyota

dealer.

WARNING

IWhen fixing the flat tire

When having the tire repaired or

replaced, make sure to tell the

Toyota dealer that the sealant is

injected.

GStop your vehicle in a safe and

flat area.

GDo not touch the wheels or the

area around the brakes immedi-

ately after the vehicle has been

driven. After the vehicle has

been driven, the wheels and the

area around the brakes may be

extremely hot. Touching these

areas with hands, feet or other

body parts may result in burns.

IIf the tire is inflated to more

than the specified air pressure

1 Disconnect the hose from the

valve.

2 Install the air release cap to the

end of the hose and push the

protrusion on the air release cap

into the valve to let some air out.

GConnect the valve and hose

securely with the tire installed

on the vehicle.

If the hose is not properly con-

nected to the valve, air leakage

may occur as sealant may be

sprayed out.

GIf the hose comes off the valve

while inflating the tire, there is a

risk that the hose will move

abruptly due to air pressure.

3 Disconnect the hose from the

valve, remove the air release cap

from the hose and then recon-

nect the hose.

GAfter inflation of the tire has

completed, the sealant may

splatter when the hose is dis-

connected or some air is let out

of the tire.

4 Turn the compressor switch on

and wait for several seconds,

then turn it off. Check that the air

pressure indicator shows the

specified air pressure is reached.

(P.512)

8

GFollow the operation procedure

to repair the tire. If the proce-

dure is not followed, the sealant

may spray out.

If the air pressure is under the

designated pressure, turn the

compressor switch on again and

repeat the inflation procedure

until the specified air pressure is

reached.

IAfter a tire is repaired with the

emergency tire puncture repair

kit

GThe tire pressure warning valve

and transmitter should be

replaced.

492

8-2. Steps to take in an emergency

• Tire inflation pressure. If tire

WARNING

inflation pressure is 19 psi (130

GKeep back from the tire while it

is being repaired, as there is a

chance of it bursting while the

repair operation is being per-

formed. If you notice any cracks

or deformation of the tire, turn

off the compressor switch and

stop the repair operation imme-

diately.

2

kPa, 1.3 kgf/cm or bar) or

below, this may indicate severe

tire damage.

NOTICE

IWhen performing an emer-

gency repair

GPerform the emergency repair

without removing the nail or

screw that has punctured the

tread of the tire. If the object

that has punctured the tire is

removed, repair by the emer-

gency tire puncture repair kit

may not be possible.

GThe repair kit may overheat if

operated for a long period of

time. Do not operate the com-

pressor continuously for more

than 40 minutes.

GParts of the repair kit become

hot during operation. Be careful

handling the repair kit during

and after operation. Do not

touch the metal part connecting

the bottle and the compressor. It

will be extremely hot.

GThe repair kit is not waterproof.

Make sure that the repair kit is

not exposed to water, such as

when it is being used in the rain.

GDo not put the repair kit directly

onto dusty ground such as sand

at the side of the road. If the

repair kit vacuums up dust, etc.,

a malfunction may occur.

GDo not attach the vehicle speed

warning sticker to an area other

than the one indicated. If the

sticker is attached to an area

where an SRS airbag is located,

such as the pad of the steering

wheel, it may prevent the SRS

air bag from operating properly.

GMake sure the sealant bottle of

the repair kit is in a vertical posi-

tion. The repair kit does not

operate properly when it is laid.

IDriving to spread the liquid

sealant evenly

IPrecautions for the emer-

gency tire puncture repair kit

Observe the following precautions

to reduce the risk of accidents.

Failing to do so may result in a

loss of vehicle control and cause

death or serious injury.

GThe repair kit power source

should be 12 V DC suitable for

vehicle use. Do not connect the

repair kit to any other source.

GDrive the vehicle carefully at a

low speed. Be especially careful

when turning and cornering.

GPlace the repair kit in a storage

to prevent it from being exposed

to dirt or water.

GIf the vehicle does not drive

straight or you feel a pull

through the steering wheel, stop

the vehicle and check the fol-

lowing:

GStore the repair kit in the lug-

gage compartment out of reach

of children.

• Tire condition. The tire may

have separated from the wheel.

493

8-2. Steps to take in an emergency

If the EV system will

not start

NOTICE

GDo not disassemble or modify

the repair kit. Do not subject

parts such as the air pressure

indicator to impacts. This may

cause a malfunction.

Reasons for the EV system

not starting vary depending

on the situation. Check the

following and perform the

appropriate procedure:

ITo avoid damage to the tire

pressure warning valves and

transmitters

When a tire is repaired with liquid

sealants, the tire pressure warn-

ing valve and transmitter may not

operate properly. If a liquid seal-

ant is used, contact your Toyota

dealer as soon as possible. After

use of liquid sealant, make sure to

replace the tire pressure warning

valve and transmitter when repair-

ing or replacing the tire. (P.432)

Contact your Toyota dealer

if the problem cannot be

repaired, or if repair proce-

dures are unknown.

The EV system will not

start even though the cor-

rect starting procedure is

being followed. (P.209)

One of the following may be the

cause of the problem:

 The charging cable may be

connected to the vehicle.

(P.91)

 The electronic key may not be

functioning properly.^*

(P.495)

8

 The traction battery may be

completely discharged.

Charge the traction battery.

(P.88)

 There may be a malfunction

in the immobilizer system.^*

(P.65)

 There may be a malfunction

in the shift control system.^*

(P.211, 481)

494

8-2. Steps to take in an emergency

 The EV system may be mal-

functioning due to an electri-

cal problem such as

nected. (P.425)

 The 12-volt battery may be

discharged. (P.497)

electronic key battery deple-

tion or a blown fuse. However,

depending on the type of mal-

function, an interim measure

is available to start the EV

system. (P.494)

Contact your Toyota dealer if the

problem cannot be repaired, or if

repair procedures are unknown.

Emergency start function

When the EV system does not

start, the following steps can be

used as an interim measure to

start the EV system if the power

switch is functioning normally.

Do not use this starting proce-

dure except in cases of emer-

gency.

 There is a possibility that the

temperature of the traction

battery is extremely low

(approximately below -22°F

[-30°C]). (P.75, 210)

*

: It may not be possible to shift the

shift position from P.

1 Set the parking brake.

2 Turn the power switch to

ACC.^{*1, 2}

The interior lights and

headlights are dim, or the

horn does not sound or

sounds at a low volume.

3 Press and hold the power

switch for about 15 seconds

while depressing the brake

pedal firmly.

One of the following may be the

cause of the problem:

 The 12-volt battery may be

discharged. (P.497)

Even if the EV system can be

started using the above steps,

the system may be malfunction-

ing. Have the vehicle inspected

by your Toyota dealer.

 The 12-volt battery terminal

connections may be loose or

corroded. (P.425)

*1

:ACC mode can be enabled/dis-

The interior lights and

headlights do not turn on,

or the horn does not

sound.

abled on the customize menu.

(P.528)

*2

:When ACC is disabled, turn the

power switch to ON then OFF,

and perform the following step

within 5 seconds.

One of the following may be the

cause of the problem:

 One or both of the 12-volt bat-

tery terminals may be discon-

495

8-2. Steps to take in an emergency

If you lose your keys

If the electronic key

does not operate prop-

erly

New genuine keys can be

made by your Toyota dealer

using the other key and the

key number stamped on

your key number plate.

Keep the plate in a safe

place such as your wallet,

not in the vehicle.

If communication between

the electronic key and vehi-

cle is interrupted (P.171)

or the electronic key cannot

be used because the battery

is depleted, the smart key

system and wireless remote

control cannot be used. In

such cases, the doors can

be opened and the EV sys-

tem can be started by fol-

lowing the procedure below.

NOTICE

IWhen an electronic key is lost

If the electronic key remains lost,

the risk of vehicle theft increases

significantly. Visit your Toyota

dealer immediately with all

remaining electronic keys that

were provided with your vehicle.

IWhen the electronic key does

not work properly

GMake sure that the smart key sys-

tem has not been deactivated in

the customization setting. If it is

off, turn the function on.

(Customizable features: P.526)

GCheck if battery-saving mode is

set. If it is set, cancel the function.

(P.170)

GThe electronic key function may

have stopped. (P.150)

8

NOTICE

IIn case of a smart key system

malfunction, or other key

When trouble arises -> Steps to take in an emergency for Your Toyota C-Hr SUV Second Generation (2024-2026)

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