Audiosystem -> What to do if... (Troubleshooting) for Your Toyota Corolla 4 Door Eleventh generation (2013-2017)

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367  
5-19. Bluetooth phone (Multimedia system)  
What to do if... (Troubleshooting)  
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If there is a problem with the hands-free system or a Bluetooth  
device, first check the table below.  
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When using the hands-free system with a Bluetooth device  
The hands-free system or Bluetooth® device does not work.  
The connected device may not be a compatible Bluetooth® cellular phone.  
For a list of specific devices which operation has been confirmed  
on this system, check with your Toyota dealer or the following web-  
The Bluetooth version of the connected cellular phone may be older than  
the specified version.  
Use a cellular phone with Bluetooth version 2.0 or higher (recom-  
mended: Ver. 3.0 with EDR or higher). (P. 371)  
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COROLLA_TMMMS_TMMC_U (OM12F00U)  
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368  
5-19. Bluetooth phone (Multimedia system)  
When registering/connecting a cellular phone  
A cellular phone cannot be registered.  
An incorrect passcode was entered on the cellular phone.  
Enter the correct passcode on the cellular phone.  
The registration operation has not been completed on the cellular phone  
side.  
Complete the registration operation on the cellular phone (approve  
registration on the phone).  
Old registration information remains on either this system or the cellular  
phone.  
Delete the existing registration information from both this system  
and the cellular phone, then register the cellular phone you wish to  
connect to this system. (P. 328)  
A Bluetooth® connection cannot be made.  
Another Bluetooth® device is already connected.  
Manually connect the cellular phone you wish to use to this sys-  
tem. (P. 330)  
Bluetooth® function is not enabled on the cellular phone.  
Enable the Bluetooth® function on the cellular phone.  
“Please check your device settings.” message is displayed.  
Bluetooth® function is not enabled on the cellular phone.  
Enable the Bluetooth® function on the cellular phone.  
Old registration information remains on either this system or the cellular  
phone.  
Delete the existing registration information from both this system  
and the cellular phone, then register the cellular phone you wish to  
connect to this system. (P. 328)  
When making/receiving a call  
A call cannot be made/received.  
Your vehicle is in a “Out of cellular service area. Please try again later.”  
area.  
Move to where “Out of cellular service area. Please try again later.”  
no longer appears on the display.  
COROLLA_TMMMS_TMMC_U (OM12F00U)  
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369  
5-19. Bluetooth phone (Multimedia system)  
When using the phonebook  
Phonebook data cannot be transferred manually/automatically.  
The profile version of the connected cellular phone may not be compatible  
with transferring phonebook data.  
For a list of specific devices which operation has been confirmed  
on this system, check with your Toyota dealer or the following web-  
Automatic phonebook transfer function on this system is set to off.  
Set automatic phonebook transfer function on this system to on.  
(P. 357)  
Passcode has not been entered on the cellular phone.  
Enter the passcode on the cellular phone if requested (default pass-  
code: 1234).  
Transfer operation on the cellular phone has not completed.  
Complete transfer operation on the cellular phone (approve trans-  
fer operation on the phone).  
Phonebook data cannot be edited.  
Automatic phonebook transfer function on this system is set to on.  
Set automatic phonebook transfer function on this system to off.  
(P. 357)  
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When using the Bluetooth message function  
Messages cannot be viewed.  
Message transfer is not enabled on the cellular phone.  
Enable message transfer on the cellular phone (approve message  
transfer on the phone).  
Automatic transfer function on this system is set to off.  
Set automatic transfer function on this system to on. (P. 365)  
New message notifications are not displayed.  
Notification of SMS/MMS/E-mail reception on this system is set to off.  
Set notification of SMS/MMS/E-mail reception on this system to on.  
(P. 365)  
Automatic message transfer function is not enabled on the cellular phone.  
Enable automatic transfer function on the cellular phone.  
COROLLA_TMMMS_TMMC_U (OM12F00U)  
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370  
5-19. Bluetooth phone (Multimedia system)  
In other situations  
Even though all conceivable measures have been taken, the symptom sta-  
tus does not change.  
The cellular phone is not close enough to this system.  
Bring the cellular phone closer to this system.  
The cellular phone is the most likely cause of the symptom.  
Turn the cellular phone off, remove and reinstall the battery pack,  
and then restart the cellular phone.  
Enable the cellular phone’s Bluetooth® connection.  
Stop the cellular phone’s security software and close all applica-  
tions.  
Before using an application installed on the cellular phone, care-  
fully check its source and how its operation might affect this sys-  
tem.  
COROLLA_TMMMS_TMMC_U (OM12F00U)