Get IN CASE OF AN EMERGENCY Guide for Toyota Prius 4 Door First Generation (1997-2003)

SECTION

5

IN CASE OF AN EMERGENCY

If your vehicle will not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

If your hybrid system stalls while driving . . . . . . . . . . . . . . . . . . . . . . . 172

If your vehicle overheatss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

If you have a flat tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

If your vehicle needs to be towed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

If you cannot shift running mode selector lever . . . . . . . . . . . . . . . . . 182

If you lose your keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

If you lose your wireless remote control transmitter . . . . . . . . . . . . . 183

167

If your vehicle will not start—

(a) Simple checks

(b) Jump starting

Before making these checks, make sure

you have followed the correct starting

procedure given in ”How to start the

hybrid system” on page 162 in Section 4

and that you have sufficient fuel. Also

check whether the other keys will start the

hybrid system. If they work, your key may

be broken. Have the key checked at your

Toyota dealer. If none of your keys work,

the hybrid vehicle immobiliser system is

possibly broken. Call your Toyota dealer.

(See ”Keys” on page 18 in Section 2−1.)

If the instrument cluster is shown in

appropriate brightness with the ignition

switch turned to on—

If the auxiliary battery is discharged,

the hybrid system can be started by

jump starting. Depending on the the ve-

hicle condition, the engine may not

start.

The hybrid vehicle system is suspected to

be faulty. Contact your Toyota dealer.

To avoid serious personal injury and

damage to your vehicle which might re-

sult from battery explosion, acid burns,

electrical burns, or damaged electronic

components, these instructions must be

followed precisely.

If you are unsure about how to follow this

procedure, we strongly recommend that

you seek the help of a competent qualified

technician or towing service.

If the instrument cluster dims or the

instrument cluster display turns off

with the ignition switch on—

1. Check that the auxiliary battery termi-

nals are tight and clean.

2. If the auxiliary battery terminals are

O.K., the auxiliary battery is dis-

charged. You may try jump starting.

See “(b) Jump starting” for further in-

structions.

NOTICE

Hybrid vehicles cannot be push−

started.

168

NOTICE

CAUTION

The battery used for boosting must

be 12 V. Do not jump start unless you

are sure that the booster battery is

correct.

D Auxiliary battery and booster bat-

tery contain sulfuric acid which is

poisonous and corrosive. Wear pro-

tective safety glasses when jump

starting, and avoid spilling acid on

your skin, clothing, or vehicle.

50p001b

D If you should accidentally get acid

on yourself or in your eyes, remove

any contaminated clothing and flush

the affected area with water for im-

mediately. Then get immediate med-

ical attention. If possible, continue

JUMP STARTING PROCEDURE

to apply water with

cloth while en route to the medical

office.

a

sponge or

1. Put the selector lever in “P” and apply

the parking brake.

2. Turn off the headlight switch and interi-

or light.

D The gas normally produced by

a

battery will explode if a flame or

spark is brought near. Use only

standardized jumper cables and do

not smoke or light a match while

jump starting.

3. Turn the ignition switch to “LOCK” and

remove the key from the ignition

switch.

4. Open the trunk and remove the 3 clips

at the left side of the trunk by pushing

the center with a screwdriver. Remove

the auxiliary battery cover.

D Warning: Battery posts, terminals and

related accessories contain lead and

lead compounds, chemicals known to

the State of California to cause can-

cer and reproductive harm. Wash

hands after handling.

169

8. If the engine in the vehicle with the

booster battery is not running, start it

and let it run for a few minutes. During

jump starting, run the engine at about

2000 rpm with the accelerator pedal

lightly depressed.

Positive

terminal (“+” mark)

Discharged

battery

Positive

terminal

50p002

50p044a_{(“+” mark)}

Booster

battery

Jumper

cable

5. Remove the positive terminal cover of

the auxiliary battery.

9. Connect the jumper cables in the order

a, b, c, d.

6. If the booster battery is installed in

another vehicle, make sure the ve-

hicles are not touching. Turn off all

unnecessary lights and accessories.

a. Connect the clamp of the positive

(red) jumper cable to the positive

(+) terminal on the discharged bat-

tery.

7. If required, remove all the vent plugs

from the booster batteries. Lay a cloth

over the open vents on the batteries.

(This helps reduce the explosion haz-

ard, personal injuries and burns.)

b. Connect the clamp at the other end

of the positive (red) jumper cable to

the positive (+) terminal on the

booster battery.

170

10. Start the hybrid system. Make sure the

“READY” light is on. If the hybrid ve-

hicle battery warning light comes on in

the multi−information display, the hybrid

vehicle battery is also discharged. Con-

tact your Toyota dealer.

Discharged battery

Jumper

cable

Positive

terminal

(“+” mark)

11. Carefully disconnect the cables in the

exact reverse order: the negative cable

and then the positive cable.

50p045a

50p043a

Negative

terminal

(“−” mark)

12. Carefully dispose of the battery cover

cloths—they may now contain sulfuric

acid.

Booster

battery

13. If removed, replace all the battery vent

plugs.

Connecting point

c. Connect the clamp of the negative

(black) jumper cable to the negative

(–) terminal on the booster battery.

If the cause of your auxiliary battery dis-

charging is not apparent (for example,

lights left on), you should have it checked.

CAUTION

d. Connect the clamp at the other end

of the negative (black) jumper cable

to a solid, stationary, unpainted, me-

tallic point of the vehicle with the

discharged battery.

When making the connections, to

avoid serious injury, do not lean over

the battery or accidentally let the

jumper cables or clamps touch any-

thing except the correct battery termi-

nals or the ground.

The recommended connecting point is

shown in the following illustrations:

171

If your hybrid system stalls

while driving

If your vehicle overheats

If your hybrid system stalls while driving...

If your high coolant temperature warn-

ing light comes on, if you experience a

loss of power, or if you hear a loud

knocking or pinging noise, the hybrid

system has probably overheated. You

should follow this procedure...

3. Look for obvious coolant leaks from the

radiator, hoses, and under the vehicle.

However, note that water draining from

the air conditioning is normal if it has

been used.

1. Reduce your speed gradually, keeping

a straight line. Move cautiously off the

road to a safe place.

2. Turn on your emergency flashers.

3. Turn the ignition switch to ”OFF” posi-

tion, and try starting the hybrid system

again.

CAUTION

1. Pull safely off the road, stop the ve-

hicle and turn on your emergency

flashers. Put the transmission in “P”

and apply the parking brake. Turn off

the air conditioning if it is being used.

When the hybrid system is running,

keep hands and clothing away from

the moving fan and engine drive

belts.

If the hybrid system will not start, see “If

your vehicle will not start” on page 168.

2. If coolant or steam is boiling out of the

radiator or reservoir, stop the hybrid

system. Wait until the steam subsides

before opening the hood. If there is no

coolant boiling over or steam, leave the

hybrid system running and make sure

the electric cooling fan is operating. If

it is not, turn the ignition off.

CAUTION

4. If the coolant is leaking, stop the hy-

brid system immediately. Call a Toyota

dealer for assistance.

If the hybrid system is not operating,

the power assist for the brakes and

steering will not work so steering and

braking will be much harder than usu-

al.

5. If there are no obvious leaks, check

the coolant reservoir. If it is dry, add

coolant to the reservoir while the hy-

brid system is running. Fill it about half

full.

CAUTION

To help avoid personal injury, keep

the hood closed until there is no

steam. Escaping steam or coolant is

a sign of very high pressure.

CAUTION

Do not attempt to remove the radiator

cap when the hybrid system and ra-

diator are hot. Serious injury could

result from scalding hot fluid and

steam blown out under pressure.

172

If you have a flat tire—

6. After the coolant temperature has

cooled to normal, again check the cool-

ant level in the reservoir. If necessary,

bring it up to half full again. Serious

1. Reduce your speed gradually, keeping

a straight line. Move cautiously off the

road to a safe place well away from

the traffic. Avoid stopping on the center

divider of a highway. Park on a level

spot with firm ground.

D Stop the vehicle at

a

level firm

ground, firmly set the parking brake

and put the transmission in “P”.

Block the wheel diagonally opposite

to the one being changed if neces-

sary.

coolant loss indicates

a

leak in the

system. You should have it checked as

soon as possible at your Toyota dealer.

2. Stop the hybrid system and turn on

your emergency flashers.

D Make sure to set the jack properly

in the jack point. Raising the ve-

hicle with jack improperly posi-

tioned will damage the vehicle or

may allow the vehicle to fall off the

jack and cause personal injury.

3. Firmly set the parking brake and put

the transmission in “P”.

4. Have everyone get out of the vehicle

on the side away from traffic.

5. Read the following instructions thor-

oughly.

D Never get under the vehicle when

the vehicle is supported by the jack

alone.

CAUTION

D Use the jack only for lifting your

vehicle during wheel changing.

When jacking, be sure to observe the

following to reduce the possibility of

personal injury:

D Do not raise the vehicle with some-

one in the vehicle.

D When raising the vehicle, do not

D Follow jacking instructions.

put an object on or under the jack.

D Do not put any part of your body

D Raise the vehicle only high enough

under

a

vehicle supported by

a

to remove and change the tire.

jack. Personal injury may occur.

D Do not start or run the hybrid sys-

tem while your vehicle is supported

by the jack.

173

The compact spare tire can be used many

times, if necessary. It has tread life of up

to 4800 km (3000 miles) depending on

road conditions and your driving habits.

When tread wear indicators appear on the

tire, replace the tire.

NOTICE

Do not continue driving with a de-

flated tire. Driving even a short dis-

tance can damage a tire and wheel

beyond repair.

See also the tire section on page 215 in

Section 8−2 for details on the tread wear

indicators and other service information.

50p007a

CAUTION

D The compact spare tire was de-

signed especially for your Toyota.

Do not use it on any other vehicle.

Compact spare tire

The compact spare tire is designed for

temporary emergency use only.

D Do not use more than one compact

spare tire at the same time.

The compact spare tire is identified by the

distinctive wheel design and color and

special wording “TEMPORARY USE ONLY”

molded into the side wall of the tire.

D Do not exceed 80 km/h (50 mph)

when driving with the compact

spare tire.

D Avoid sudden acceleration, sudden

deceleration and sharp turns with

the compact spare tire.

The standard tire should be repaired and

replaced as soon as possible.

The compact spare tire saves space in

your luggage compartment, and its lighter

weight helps to improve fuel economy and

permits easier installation in case of a flat

tire.

174

—Required tools and spare

tire

NOTICE

Your ground clearance is reduced

when the compact spare tire is

installed so avoid driving over ob-

stacles and drive slowly on rough,

unpaved roads and speed bumps.

Also, do not attempt to go through an

automatic car wash as the vehicle

may get caught, resulting in damage.

50p008a

50p009

1. Get the required tools and spare

tire.

Turn the jack joint by hand.

To remove: Turn the joint in direction 1

until the jack is free.

1 Wheel nut wrench

2 Jack handle

3 Towing eyelet (For emergency towing)

4 Jack

5 Spare tire

To store: Turn the joint in direction 2 until

the jack is firmly secured to prevent it

flying forward during a collision or sudden

braking.

To prepare yourself for an emergency, you

should familiarize yourself with the use of

the jack, each of the tools and their stor-

age locations.

175

—Blocking the wheel

—Loosening wheel nuts

50p010d

50p011a

50p013a

To remove the spare tire:

2. Block the wheel diagonally opposite

the flat tire to keep the vehicle from

rolling when it is jacked up.

3. Loosen all the wheel nuts.

Always loosen the wheel nuts before rais-

ing the vehicle.

1. Raise the luggage compartment floor.

When chocking the wheel, place a wheel

block from the front for the front wheels

or from the rear for the rear wheels.

2. Loosen the bolt with spacer and re-

move it.

Turn the wheel nuts counterclockwise to

loosen them. To get maximum leverage, fit

the wrench to the nut so that the handle

is on the right side, as shown above.

Grab the wrench near the end of the han-

dle and pull up on the handle. Be careful

that the wrench does not slip off the nut.

Then take the spare tire out of the ve-

hicle.

When storing the spare tire, put it in place

with the outer side of the wheel facing up.

Then secure the tire by repeating the

above removal steps in reverse order to

Do not remove the nuts yet—just unscrew

them about one−half turn.

prevent it from flying forward during

collision or sudden braking.

a

176

—Positioning the jack

—Raising your vehicle

CAUTION

Never get under the vehicle when the

vehicle is supported by the jack

alone.

50p014c

50p015b

4. Position the jack at the jack points

as shown.

5. After making sure no one is in the

vehicle, raise it high enough so that

the spare tire can be installed.

Make sure the jack is positioned on a

level and solid place.

Remember you will need more ground

clearance when putting on the spare tire

than when removing the flat tire.

To raise the vehicle, insert the jack handle

into the jack (it is a loose fit) and turn it

clockwise. As the jack touches the vehicle

and begins to lift, double−check that it is

properly positioned.

177

—Changing wheels

—Reinstalling wheel nuts

50p016

50p017b

50p018b

6. Remove the wheel nuts and change

tires.

Before putting on wheels, remove any cor-

rosion on the mounting surfaces with a

wire brush or such. Installation of wheels

without good metal−to−metal contact at the

mounting surface can cause wheel nuts to

loosen and eventually cause a wheel to

come off while driving. Therefore after the

first 1600 km (1000 miles), check to see

that the wheel nuts are tight.

7. Reinstall all the wheel nuts finger

tight.

Lift the flat tire straight off and put it

aside.

Reinstall the wheel nuts (tapered end in-

ward) and tighten them as much as you

can by hand. Press back on the tire and

see if you can tighten them more.

Roll the spare wheel into position and

align the holes in the wheel with the bolts.

Then lift up the wheel and get at least the

top bolt started through its hole. Wiggle

the tire and press it back over the other

bolts.

178

—Lowering your vehicle

—After changing wheels

9. Check the air pressure of the re-

placed tire.

CAUTION

Adjust the air pressure to the specification

designated on page 237 in Section 9. If

the pressure is lower than specified, drive

slowly to the nearest Toyota dealer and fill

to the correct pressure.

When lowering the vehicle, make sure

all portions of your body and all oth-

er persons around will not be injured

as the vehicle is lowered to the

ground.

50p019a

Do not forget to reinstall the tire inflation

valve cap as dirt and moisture could get

into the valve core and possibly cause air

leakage. If the cap is missing, have a new

one put on as soon as possible.

10. Restow all the tools, jack and flat

tire securely.

8. Lower the vehicle completely and

tighten the wheel nuts.

As soon as possible after changing

wheels, tighten the wheel nuts to the

torque specified on page 237 in Section

9 with a torque wrench. Have a technician

repair the flat tire and replace the spare

tire with it.

Turn the jack handle counterclockwise to

lower the vehicle.

Use only the wheel nut wrench to tighten

the nuts. Do not use other tools or any

additional leverage other than your hands,

such as

a

hammer, pipe or your foot.

CAUTION

Make sure the wrench is securely en-

gaged over the nut.

Before driving, make sure all the

tools, jack and flat tire are securely

in place in their storage location to

reduce the possibility of personal in-

Tighten each nut a little at a time in the

order shown. Repeat the process until all

the nuts are tight.

jury during

braking.

a

collision or sudden

179

If your vehicle needs to be

towed—

If towing is necessary, we recommend

you to have it done by your Toyota

dealer or a commercial tow truck ser-

vice. In consultation with them, have

your vehicle towed using either (a) or

(b).

TOWING PRECAUTIONS:

(a) Towing with wheel lift type truck—

—From front

Use a safety chain system for all towing,

and abide by the state/provincial and local

laws. The wheels and axle on the ground

must be in good condition. If they are

damaged, use a towing dolly.

Only when you cannot receive a towing

service from a Toyota dealer or com-

mercial tow truck service, tow your ve-

hicle carefully in accordance with the

instructions given in “—Emergency tow-

ing” on page 181 in this Section.

(a) Towing with wheel lift type truck

From front—Release the parking brake.

NOTICE

—From rear

When lifting wheels, take care to en-

sure adequate ground clearance for

towing at the opposite end of the

raised vehicle. Otherwise, the under-

body of the towed vehicle will be

damaged during towing.

Proper equipment will help ensure that

your vehicle is not damaged while being

towed. Commercial operators are generally

aware of the state/provincial and local

laws pertaining to towing.

50p021

Your vehicle can be damaged if it is

towed incorrectly. Although most operators

know the correct procedure, it is possible

to make a mistake. To avoid damage to

your vehicle, make sure the following pre-

cautions are observed. If necessary, show

this page to the tow truck driver.

From rear—Use a towing dolly under the

front wheels.

(b) Using flat bed truck

NOTICE

Never tow

a

vehicle from the rear

with the front wheels on the ground,

as this may cause serious damage to

the transmission.

(b) Using flat bed truck

180

—Emergency towing

If towing is necessary, we recommend

you to have it done by your Toyota

dealer or a commercial tow truck ser-

vice.

(c) Towing with sling type truck

If towing service is not available in an

emergency, your vehicle may be tempo-

rarily towed by a cable or chain se-

cured to emergency towing eyelet in-

side of front bumper. Use extreme

caution when towing vehicles.

50p022a

50p035a

The front towing eyelet is provided in the

trunk. (For the front towing eyelet storage

location, see “—Required tools and spare

tire” on page 175.)

Front

(c) Towing with sling type truck

NOTICE

Only use specified towing eyelet;

otherwise your vehicle may be dam-

aged.

Do not tow with sling type truck, ei-

ther from the front or rear. This may

cause body damage.

A driver must be in the vehicle to steer

it and operate the brakes.

50p028b

Towing in this manner may be done only

on hard−surfaced roads for a short dis-

tance and at low speeds. Also, the

wheels, axles, drive train, steering and

brakes must all be in good condition.

Rear

181

If you cannot shift running

mode selector lever

CAUTION

D Use extreme caution when towing

If the hybrid system is not running,

the power assist for the brakes and

steering will not work so steering and

braking will be much harder than usu-

al.

vehicles. Avoid sudden starts or er-

ratic

driving

maneuvers

which

would place excessive stress on the

emergency towing eyelet and towing

cable or chain. The eyelet and tow-

ing cable or chain may break and

cause serious injury or damage.

50p026b

D In case of installing the front eyelet

on the vehicle, be sure to tighten

in the front eyelet securely. If the

tightening is loose, it may come off

when towing and result in death or

serious injury to the passenger in

the front vehicle or damage to that

vehicle.

If you cannot shift the selector lever

out of “P” position to other positions

even though the brake pedal is de-

pressed, use the shift lock override but-

ton as follows:

1. Turn the ignition key to “LOCK”

position. Make sure the parking

brake is applied.

NOTICE

Use only a cable or chain specifically

intended for use in towing vehicles.

Securely fasten the cable or chain to

the towing eyelet provided.

2. Pry up the cover with a flat−bladed

screwdriver or equivalent.

Before towing, release the parking brake

and put the selector lever in “N”. The key

must be in “ACC” (hybrid system off) or

“ON” (hybrid system on).

182

If you lose your wireless

remote control transmitter

If you lose your keys

You can purchase a new key at your

Toyota dealer if you can give them the

key number and master key.

You can purchase a new wireless re-

mote control transmitter at your Toyota

dealer.

Even if you lose only one key, contact

your Toyota dealer to make a new key. If

you lose all your master keys, you cannot

make new keys; the whole hybrid vehicle

immobiliser system must be replaced.

Have the registered identification numbers

of your transmitters deleted from your ve-

hicle by your Toyota dealer as soon as

possible to avoid the possibility of theft or

an accident. Then, have the identification

number of your new transmitter registered.

At the same time, you must bring all of

the remaining transmitters to have them

registered again as well.

50p027b

See the suggestion given in “Keys” on

page 18 in Section 2−1.

If your keys are locked in the vehicle and

you cannot get a duplicate, many Toyota

dealers can still open the door for you,

using their special tools. If you must

You can use the wireless remote control

system with the new transmitter. Contact

your Toyota dealer for detailed information.

3. Insert your finger into the hole to

push down the shift lock override

button. You can shift out of “P”

position only while pushing the but-

ton.

break

a

window to get in, we suggest

breaking the smallest side window be-

cause it is the least expensive to replace.

Be extremely cautious to avoid cuts from

the glass.

4. Shift into “N” position.

5. Insert the cover.

6. Start the hybrid system. For your

safety, keep the brake pedal de-

pressed.

Be sure to have the system checked by

your Toyota dealer as soon as possible.

183

184

IN CASE OF AN EMERGENCY for Your Toyota Prius 4 Door First Generation (1997-2003)

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