Interior features -> Safety Connect for Your Toyota Prius 4 Door Third Generation (2010-2015)

3-5. Ot her int erior feat ures  
Safety Connect  
Safety Connect is a subscription-based telematics service that uses  
Global Positioning System (GPS) data and embedded cellular tech-  
nology to provide safety and security features to subscribers. Safety  
Connect is supported by Toyota’s designated response center,  
which operates 24 hours per day, 7 days per week.  
Safety Connect service is available by subscription on select,  
telematics hardware-equipped vehicles.  
By using the Safety Connect service, you are agreeing to be bound  
by the Telematics Subscription Service Agreement and its Terms and  
Conditions, as in effect and amended from time to time, a current  
copy of which is available at Toyota.com. All use of the Safety Con-  
nect service is subject to such then-applicable Terms and Condi-  
tions.  
System components  
LED light indicators  
“SOS” button  
Microphone  
: If equipped  
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3-5. Other interior features  
Services  
Subscribers have the following Safety Connect services avail-  
able:  
Automatic Collision Notification*  
Helps drivers receive necessary response from emergency  
service providers. (P. 391)  
*: U.S. Patent No. 7,508,298 B2  
Stolen Vehicle Location  
Helps drivers in the event of vehicle theft. (P. 392)  
Emergency Assistance Button (SOS)  
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Connects drivers to response-center support. (P. 392)  
Enhanced Roadside Assistance  
Provides drivers various on-road assistance. (P. 392)  
Subscription  
After you have signed the Telematics Subscription Service  
Agreement and are enrolled, you can begin receiving services.  
A variety of subscription terms is available for purchase. Contact  
your Toyota dealer, call 1-800-25-TOYOTA (1-800-255-3987) or  
push the “SOS” button in your vehicle for further subscription  
details.  
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3-5. Other interior features  
Safety Connect Services Information  
Phone calls using the vehicles Bluetooth® technology will not be possible  
during Safety Connect.  
Safety Connect is available beginning Fall 2009 on select Toyota models.  
Contact with the Safety Connect response center is dependent upon the  
telematics device being in operative condition, cellular connection avail-  
ability, and GPS satellite signal reception, which can limit the ability to  
reach the response center or receive emergency service support. Enroll-  
ment and Telematics Subscription Service Agreement required. A variety  
of subscription terms is available; charges vary by subscription term  
selected.  
Automatic Collision Notification, Emergency Assistance, Stolen Vehicle  
Location, and Enhanced Roadside Assistance will function in the United  
States, including Hawaii and Alaska, and in Canada. No Safety Connect  
services will function outside of the United States in countries other than  
Canada.  
Safety Connect services are not subject to section 255 of the Telecom-  
munications Act and the device is not TTY compatible.  
Languages  
The Safety Connect response center will offer support in multiple languages.  
The Safety Connect system will offer voice prompts in English and Spanish.  
Please indicate your language of choice when enrolling.  
When contacting the response center  
You may be unable to contact the response center if the network is busy.  
Safety Connect backup battery depletion  
An exclusive backup battery is built in to assist the Automatic Collision Noti-  
fication, which is activated when impact above a certain level is applied to  
the vehicle, or when the airbags operate. This battery is a primary battery,  
and cannot be recharged. The red LED indicator will flash to indicate that the  
battery should be replaced.  
The backup battery will need to be replaced if the Automatic Collision  
Notification operates for 60 seconds or more. For replacement, consult your  
Toyota dealer.  
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3-5. Other interior features  
Safety Connect LED light Indicators  
When the “POWER” switch is turned to ON mode, the red indicator  
light comes on for 2 seconds then turns off. Afterward, the green indi-  
cator light comes on, indicating that the service is active.  
The following indicator light patterns indicate specific system usage  
conditions:  
Green indicator light on = Active service  
Green indicator light flashing = Safety Connect call in process  
Red indicator light (except at vehicle start-up) = System malfunc-  
tion (contact your Toyota dealer)  
No indicator light (off) = Safety Connect service not active  
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Safety Connect services  
Automatic Collision Notification  
In case of either airbag deployment or severe rear-end collision,  
the system is designed to automatically call the response center.  
The responding agent receives the vehicle’s location and attempts  
to speak with the vehicle occupants to assess the level of emer-  
gency. If the occupants are unable to communicate, the agent  
automatically treats the call as an emergency, contacts the nearest  
emergency services provider to describe the situation, and  
requests that assistance be sent to the location.  
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3-5. Other interior features  
Stolen Vehicle Location  
If your vehicle is stolen, Safety Connect can work with local author-  
ities to assist them in locating and recovering the vehicle. After fil-  
ing a police report, call the Safety Connect response center at 1-  
800-25-TOYOTA (1-800-255-3987) and follow the prompts for  
Safety Connect to initiate this service.  
In addition to assisting law enforcement with recovery of a stolen  
vehicle, Safety-Connect-equipped vehicle location data may, under  
certain circumstances, be shared with third parties to locate your  
vehicle. Further information is available at Toyota.com.  
Emergency Assistance Button (“SOS”)  
In the event of an emergency on the road, push the “SOS” button  
to reach the Safety Connect response center. The answering  
agent will determine your vehicle’s location, assess the emer-  
gency, and dispatch the necessary assistance required.  
If you accidentally press the “SOS” button, tell the response-center agent  
that you are not experiencing an emergency.  
Enhanced Roadside Assistance  
Enhanced Roadside Assistance adds GPS data to the already  
included warranty-based Toyota roadside service.  
Subscribers can press the “SOS” button to reach a Safety Connect  
response-center agent, who can help with a wide range of needs,  
such as: towing, flat tire, fuel delivery, etc. For a description of the  
Roadside Assistance services and their limitations, please see the  
Safety Connect Terms and Conditions, which are available at  
Toyota.com.  
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3-5. Other interior features  
Safety information for Safety Connect  
Important! Read this information before using Safety Connect.  
Exposure to radio frequency signals  
The Safety Connect system installed in your vehicle is a low-power  
radio transmitter and receiver. It receives and also sends out radio  
frequency (RF) signals.  
In August 1996, the Federal Communications Commission (FCC)  
adopted RF exposure guidelines with safety levels for mobile wire-  
less phones. Those guidelines are consistent with the safety stan-  
dards previously set by the following U.S. and international  
standards bodies.  
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ANSI (American National Standards Institute) C95.1 [1992]  
NCRP (National Council on Radiation Protection and Measure-  
ment) Report 86 [1986]  
ICNIRP (International Commission on Non-Ionizing Radiation  
Protection) [1996]  
Those standards were based on comprehensive and periodic eval-  
uations of the relevant scientific literature. Over 120 scientists,  
engineers, and physicians from universities, and government  
health agencies and industries reviewed the available body of  
research to develop the ANSI Standard (C95.1).  
The design of Safety Connect complies with the FCC guidelines in  
addition to those standards.  
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3-5. Other interior features  
Certification for Safety Connect  
FCC ID: O9EGTM1  
FCC ID: O6Y-CDMRF101  
NOTE:  
This device complies with part 15 of the FCC Rules. Operation is subject to  
the following two conditions: (1) This device may not cause harmful interfer-  
ence, and (2) this device must accept any interference received, including  
interference that may cause undesired operation.  
FCC WARNING:  
Changes or modifications not expressly approved by the party responsible  
for compliance could void the user’s authority to operate the equipment.  
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