When trouble arises -> If your vehicle needs to be towed for Your Toyota Prius 4 Door Third Generation (2010-2015)

5-1. Essent ial inform at ion  
If your vehicle needs to be tow ed  
If towing is necessary, we recommend having your vehicle towed by  
your Toyota dealer or a commercial towing service, using a lift-type  
truck or flat bed truck.  
Use a safety chain system for all towing, and abide by all state/pro-  
vincial and local laws.  
Before towing  
The following may indicate a problem with your hybrid transmission.  
Contact your Toyota dealer before towing.  
The hybrid system is operating but the vehicle will not move.  
The vehicle makes an abnormal sound.  
If there is a malfunction in the P position control system, the smart  
key system or the immobilizer system, or if the 12-volt battery is dis-  
charged, the vehicle cannot be towed with the front wheels on the  
ground, as the front wheels may be locked. In this case, transport the  
vehicle with both front wheels or all four wheels lifted.  
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5-1. Essential information  
Emergency towing  
If a tow truck is not available in  
an emergency, your vehicle may  
be temporarily towed using a  
cable or chain secured to the  
emergency towing eyelet(s).  
This should only be attempted  
on hard surfaced roads for short  
distances at under 18 mph  
(30 km/h).  
A driver must be in the vehicle to  
steer and operate the brakes.  
The vehicle’s wheels, drive train,  
axles, steering and brakes must  
be in good condition.  
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5-1. Essential information  
Installing towing eyelets  
Remove the eyelet cover using a  
flathead screwdriver.  
STEP  
STEP  
STEP  
1
2
3
To prevent damage, cover the tip  
of the screwdriver with a rag.  
Insert the towing eyelet into the  
hole and tighten partially by  
hand.  
Tighten down the towing eyelet  
securely using a wheel nut  
wrench.  
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5-1. Essential information  
Towing with a sling-type truck  
Do not tow with a sling-type truck  
to prevent body damage.  
ITO51P103  
Towing with a wheel-lift type truck  
From the front  
Release the parking brake.  
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From the rear  
Use a towing dolly under the  
front wheels.  
ITO51P105  
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5-1. Essential information  
Using a flat bed truck  
If you use chains or cables to tie  
down your vehicle, the angles  
shaded in black must be 45.  
Do not overly tighten the tie  
downs or the vehicle may be  
damaged.  
ITO51P106  
Before emergency towing  
STEP  
1
Turn the “POWER” switch to ON mode.  
Do not turn the “POWER” switch to ACCESSORY mode.  
STEP  
STEP  
2
3
Shift the shift position to N.  
Release the parking brake.  
Emergency towing eyelet location  
P. 523  
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5-1. Essential information  
CAUTION  
Caution while towing  
Use extreme caution when towing the vehicle.  
Avoid sudden starts or erratic driving maneuvers which place excessive  
stress on the emergency towing eyelets and the cables or chains. Always  
be cautious of the surroundings and other vehicles while towing.  
Do not turn the “POWER” switch off.  
This may lead to an accident as the front wheels will be locked by the  
parking lock.  
If the hybrid system is off, the power assist for the brakes and steering will  
not function, making steering and braking more difficult.  
Installing towing eyelets to the vehicle  
Make sure that towing eyelets are installed securely.  
If not securely installed, towing eyelets may come loose during towing. This  
may lead to accidents that cause serious injury or even death.  
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5-1. Essential information  
NOTICE  
To prevent damaging the vehicle  
When raising the vehicle, ensure adequate ground clearance for towing at  
the opposite end of the raised vehicle. Without adequate clearance, the  
vehicle could be damaged while being towed.  
To prevent causing serious damage to the hybrid transmission when  
towing using a wheel-lift type truck  
Never tow this vehicle from the front with the rear wheels on the ground.  
To prevent body damage when towing with a sling-type truck  
Do not tow with a sling-type truck, either from the front or rear.  
To prevent causing serious damage to the hybrid transmission in  
emergency towing  
Never tow a vehicle from the rear with four wheels on the ground. This may  
cause serious damage to the hybrid transmission.  
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