For safety and security for Your Toyota Prius 4 Door Fourth Generation (2016-2022)

25  
For safety and security  
1
1-1. For safe use  
Before driving...................... 26  
For safe driving ................... 28  
Seat belts............................ 30  
SRS airbags........................ 36  
Front passenger occupant  
classification system......... 50  
Exhaust gas precautions..... 55  
1-2. Child safety  
Riding with children............. 56  
Child restraint systems........ 57  
1-3. Emergency assistance  
Safety Connect ................... 77  
1-4. Hybrid system  
Hybrid system features ....... 83  
Hybrid system  
precautions ....................... 87  
1-5. Theft deterrent system  
Immobilizer system ............. 94  
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26  
1-1. For safe use  
Before driving  
Floor mat  
Use only floor mats designed specifically for vehicles of the same  
model and model year as your vehicle. Fix them securely in place  
onto the carpet.  
1
Insert the retaining hooks (clips)  
into the floor mat eyelets.  
2
Turn the upper knob of each  
retaining hook (clip) to secure  
the floor mats in place.  
*
*: Always align the  
marks.  
The shape of the retaining hooks (clips) may differ from that shown in the  
illustration.  
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1-1. For safe use  
WARNING  
Observe the following precautions.  
Failure to do so may cause the driver’s floor mat to slip, possibly interfering  
with the pedals while driving. An unexpectedly high speed may result or it may  
become difficult to stop the vehicle. This could lead to an accident, resulting in  
death or serious injury.  
1
When installing the driver’s floor mat  
Do not use floor mats designed for other models or different model year  
vehicles, even if they are Toyota Genuine floor mats.  
Only use floor mats designed for the driver’s seat.  
Always install the floor mat securely using the retaining hooks (clips) pro-  
vided.  
Do not use two or more floor mats on top of each other.  
Do not place the floor mat bottom-side up or upside-down.  
Before driving  
Check that the floor mat is securely  
fixed in the correct place with all the  
provided retaining hooks (clips). Be  
especially careful to perform this check  
after cleaning the floor.  
With the hybrid system stopped and the  
shift position in P, fully depress each  
pedal to the floor to make sure it does  
not interfere with the floor mat.  
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1-1. For safe use  
For safe driving  
For safe driving, adjust the seat and mirror to an appropriate  
position before driving.  
Correct driving posture  
1
Adjust the angle of the seat-  
back so that you are sitting  
straight up and so that you do  
not have to lean forward to  
steer. (P. 200)  
2
Adjust the seat so that you can  
depress the pedals fully and so  
that your arms bend slightly at  
the elbow when gripping the  
steering wheel. (P. 200)  
3
4
Lock the head restraint in place with the center of the head restraint  
closest to the top of your ears. (P. 205)  
Wear the seat belt correctly. (P. 30)  
Correct use of the seat belts  
Make sure that all occupants are wearing their seat belts before driv-  
ing the vehicle. (P. 30)  
Use a child restraint system appropriate for the child until the child  
becomes large enough to properly wear the vehicle’s seat belt.  
(P. 57)  
Adjusting the mirrors  
Make sure that you can see backward clearly by adjusting the inside  
and outside rear view mirrors properly. (P. 210, 212)  
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1-1. For safe use  
WARNING  
Observe the following precautions.  
Failure to do so may result in death or serious injury.  
Do not adjust the position of the driver’s seat while driving.  
Doing so could cause the driver to lose control of the vehicle.  
Do not place a cushion between the driver or passenger and the seatback.  
A cushion may prevent correct posture from being achieved, and reduce  
the effectiveness of the seat belt and head restraint.  
1
Do not place anything under the front seats.  
Objects placed under the front seats may become jammed in the seat  
tracks and stop the seat from locking in place. This may lead to an acci-  
dent and the adjustment mechanism may also be damaged.  
Always observe the legal speed limit when driving on public roads.  
When driving over long distances, take regular breaks before you start to  
feel tired.  
Also, if you feel tired or sleepy while driving, do not force yourself to con-  
tinue driving and take a break immediately.  
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1-1. For safe use  
Seat belts  
Make sure that all occupants are wearing their seat belts before  
driving the vehicle.  
Correct use of the seat belts  
Extend the shoulder belt so that  
it comes fully over the shoulder,  
but does not come into contact  
with the neck or slide off the  
shoulder.  
Position the lap belt as low as  
possible over the hips.  
Adjust the position of the seat-  
back. Sit up straight and well  
back in the seat.  
Do not twist the seat belt.  
Fastening and releasing the seat belt  
1
To fasten the seat belt, push the  
plate into the buckle until a click  
sound is heard.  
Release button  
2
To release the seat belt, press  
the release button with a hand  
on the plate.  
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1-1. For safe use  
Adjusting the seat belt shoulder anchor height (front seats)  
1
Push the seat belt shoulder  
anchor down while pressing the  
release button.  
Release button  
2
Push the seat belt shoulder  
anchor up.  
1
Move the height adjuster up and  
down as needed until you hear a  
click.  
Seat belt pretensioners (front seats)  
The pretensioners help the seat  
belts to quickly restrain the occu-  
pants by retracting the seat belts  
when the vehicle is subjected to  
certain types of severe frontal or  
side collision or a vehicle rollover.  
The pretensioners do not activate  
in the event of a minor frontal  
impact, a minor side impact or a  
rear impact.  
Emergency locking retractor (ELR)  
The retractor will lock the belt during a sudden stop or on impact. It may also  
lock if you lean forward too quickly. A slow, easy motion will allow the belt to  
extend so that you can move around fully.  
Automatic locking retractor (ALR)  
When a passenger’s shoulder belt is completely extended and then retracted  
even slightly, the belt is locked in that position and cannot be extended. This  
feature is used to hold the child restraint system (CRS) firmly. To free the belt  
again, fully retract the belt and then pull the belt out once more.  
Child seat belt usage  
The seat belts of your vehicle were principally designed for persons of adult  
size.  
Use a child restraint system appropriate for the child, until the child  
becomes large enough to properly wear the vehicle’s seat belt. (P. 57)  
When the child becomes large enough to properly wear the vehicle’s seat  
belt, follow the instructions regarding seat belt usage. (P. 30)  
Replacing the belt after the pretensioner has been activated  
If the vehicle is involved in multiple collisions, the pretensioner will activate for  
the first collision, but will not activate for the second or subsequent collisions.  
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1-1. For safe use  
Seat belt extender  
If your seat belts cannot be fastened  
securely because they are not long  
enough, a personalized seat belt extender  
is available from your Toyota dealer free  
of charge.  
WARNING  
Observe the following precautions to reduce the risk of injury in the event of  
sudden braking, sudden swerving or an accident.  
Failing to do so may cause death or serious injury.  
Wearing a seat belt  
Ensure that all passengers wear a seat belt.  
Always wear a seat belt properly.  
Each seat belt should be used by one person only. Do not use a seat belt  
for more than one person at once, including children.  
Toyota recommends that children be seated in the rear seat and always  
use a seat belt and/or an appropriate child restraint system.  
To achieve a proper seating position, do not recline the seat more than  
necessary. The seat belt is most effective when the occupants are sitting  
up straight and well back in the seats.  
Do not wear the shoulder belt under your arm.  
Always wear your seat belt low and snug across your hips.  
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1-1. For safe use  
WARNING  
Pregnant women  
Obtain medical advice and wear the seat  
belt in the proper way. (P. 30)  
Women who are pregnant should posi-  
tion the lap belt as low as possible over  
the hips in the same manner as other  
occupants, extending the shoulder belt  
completely over the shoulder and avoid-  
ing belt contact with the rounding of the  
abdominal area.  
1
If the seat belt is not worn properly, not  
only the pregnant woman, but also the  
fetus could suffer death or serious injury  
as a result of sudden braking or a colli-  
sion.  
People suffering illness  
Obtain medical advice and wear the seat belt in the proper way. (P. 30)  
When children are in the vehicle  
P. 69  
Seat belt pretensioners  
Do not place anything, such as a cushion, on the front passenger’s seat.  
Doing so will disperse the passenger’s weight, which prevents the sensor  
from detecting the passenger’s weight properly. As a result, the seat belt  
pretensioner for the front passenger’s seat may not activate in the event of  
a collision.  
If the pretensioner has activated, the SRS warning light will come on. In  
that case, the seat belt cannot be used again and must be replaced at  
your Toyota dealer.  
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1-1. For safe use  
WARNING  
Adjustable shoulder anchor  
Always make sure the shoulder belt is positioned across the center of your  
shoulder. The belt should be kept away from your neck, but not falling off  
your shoulder. Failure to do so could reduce the amount of protection in an  
accident and cause death or serious injuries in the event of a sudden stop,  
sudden swerve or accident. (P. 31)  
Seat belt damage and wear  
Do not damage the seat belts by allowing the belt, plate, or buckle to be  
jammed in the door.  
Inspect the seat belt system periodically. Check for cuts, fraying, and loose  
parts. Do not use a damaged seat belt until it is replaced. Damaged seat  
belts cannot protect an occupant from death or serious injury.  
Ensure that the belt and plate are locked and the belt is not twisted.  
If the seat belt does not function correctly, immediately contact your Toyota  
dealer.  
Replace the seat assembly, including the belts, if your vehicle has been  
involved in a serious accident, even if there is no obvious damage.  
Do not attempt to install, remove, modify, disassemble or dispose of the  
seat belts. Have any necessary repairs carried out by your Toyota dealer.  
Inappropriate handling may lead to incorrect operation.  
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1-1. For safe use  
WARNING  
Using a seat belt extender  
Do not wear the seat belt extender if you can fasten the seat belt without  
the extender.  
Do not use the seat belt extender when installing a child restraint system  
because the belt will not securely hold the child restraint system, increas-  
ing the risk of death or serious injury in the event of an accident.  
1
The personalized extender may not be safe on another vehicle, when  
used by another person, or at a different seating position other than the  
one originally intended.  
NOTICE  
When using a seat belt extender  
When releasing the seat belt, press on the buckle release button on the  
extender, not on the seat belt.  
This helps prevent damage to the vehicle interior and the extender itself.  
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1-1. For safe use  
SRS airbags  
The SRS airbags inflate when the vehicle is subjected to certain  
types of severe impacts that may cause significant injury to the  
occupants. They work together with the seat belts to help reduce  
the risk of death or serious injury.  
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1-1. For safe use  
SRS front airbags  
1
SRS driver airbag/front passenger airbag  
Can help protect the head and chest of the driver and front pas-  
senger from impact with interior components  
2
3
SRS knee airbag  
Can help provide driver protection  
1
SRS seat cushion airbag  
Can help restrain the front passenger  
SRS side and curtain shield airbags  
4
SRS side airbags  
Can help protect the torso of the front seat occupants  
5
SRS curtain shield airbags  
Can help protect primarily the head of occupants in the outer  
seats  
Can help prevent the occupants from being thrown from the  
vehicle in the event of vehicle rollover  
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SRS airbag system components  
1-1. For safe use  
1
2
8
Front impact sensors  
Front passenger’s seat belt  
buckle switch  
SRS warning light and “AIR  
BAG ON” and “AIR BAG OFF”  
indicator lights  
9
Curtain shield airbags  
10  
11  
Side impact sensors (rear)  
3
4
5
Front passenger airbag  
Driver’s seat belt buckle  
switch  
Passenger seat cushion airbag  
12  
13  
14  
Side impact sensors (front  
door)  
Driver airbag  
Driver’s knee airbag  
6
7
Seat belt pretensioners and  
force limiters  
Front passenger occupant  
classification system (ECU  
and sensors)  
Side airbags  
15  
Airbag sensor assembly  
Your vehicle is equipped with ADVANCED AIRBAGS designed based  
on the US motor vehicle safety standards (FMVSS208). The airbag  
sensor assembly (ECU) controls airbag deployment based on infor-  
mation obtained from the sensors etc. shown in the system compo-  
nents diagram above. This information includes crash severity and  
occupant information. As the airbags deploy, a chemical reaction in  
the inflators quickly fills the airbags with non-toxic gas to help restrain  
the motion of the occupants.  
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1-1. For safe use  
WARNING  
SRS airbag precautions  
Observe the following precautions regarding the SRS airbags.  
Failure to do so may cause death or serious injury.  
The driver and all passengers in the vehicle must wear their seat belts  
properly.  
The SRS airbags are supplemental devices to be used with the seat belts.  
1
The SRS driver airbag deploys with considerable force, and can cause  
death or serious injury especially if the driver is very close to the airbag.  
The National Highway Traffic Safety Administration (NHTSA) advises:  
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm)  
of inflation, placing yourself 10 in. (250 mm) from your driver airbag pro-  
vides you with a clear margin of safety. This distance is measured from  
the center of the steering wheel to your breastbone. If you sit less than 10  
in. (250 mm) away now, you can change your driving position in several  
ways:  
• Move your seat to the rear as far as you can while still reaching the ped-  
als comfortably.  
• Slightly recline the back of the seat.  
Although vehicle designs vary, many drivers can achieve the 10 in.  
(250 mm) distance, even with the driver seat all the way forward, simply  
by reclining the back of the seat somewhat. If reclining the back of your  
seat makes it hard to see the road, raise yourself by using a firm, non-  
slippery cushion, or raise the seat if your vehicle has that feature.  
• If your steering wheel is adjustable, tilt it downward. This points the air-  
bag toward your chest instead of your head and neck.  
The seat should be adjusted as recommended by NHTSA above, while  
still maintaining control of the foot pedals, steering wheel, and your view  
of the instrument panel controls.  
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1-1. For safe use  
WARNING  
SRS airbag precautions  
If the seat belt extender has been con-  
nected to the front seat belt buckles but  
the seat belt extender has not also been  
fastened to the latch plate of the seat  
belt, the SRS front airbags will judge  
that the driver and front passenger are  
wearing the seat belt even though the  
seat belt has not been connected. In  
this case, the SRS front airbags may  
not activate correctly in a collision,  
resulting in death or serious injury in the  
event of a collision. Be sure to wear the  
seat belt with the seat belt extender.  
The SRS front passenger airbag also deploys with considerable force, and  
can cause death or serious injury especially if the front passenger is very  
close to the airbag. The front passenger seat should be as far from the air-  
bag as possible with the seatback adjusted, so the front passenger sits  
upright.  
Improperly seated and/or restrained infants and children can be killed or  
seriously injured by a deploying airbag. An infant or child who is too small  
to use a seat belt should be properly secured using a child restraint sys-  
tem. Toyota strongly recommends that all infants and children be placed in  
the rear seats of the vehicle and properly restrained. The rear seats are  
safer for infants and children than the front passenger seat. (P. 57)  
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1-1. For safe use  
WARNING  
SRS airbag precautions  
Do not sit on the edge of the seat or  
lean against the dashboard.  
1
Do not allow a child to stand in front of  
the SRS front passenger airbag unit or  
sit on the knees of a front passenger.  
Do not allow the front seat occupants to  
hold items on their knees.  
Do not lean against the door, the roof  
side rail or the front, side and rear pil-  
lars.  
Do not allow anyone to kneel on the  
passenger seat toward the door or put  
their head or hands outside the vehicle.  
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1-1. For safe use  
WARNING  
SRS airbag precautions  
Do not attach anything to or lean any-  
thing against areas such as the dash-  
board, steering wheel pad and lower  
portion of the instrument panel.  
These items can become projectiles  
when the SRS driver, front passenger  
and knee airbags deploy.  
Do not attach anything to areas such as  
a door, windshield, side windows, front  
or rear pillar, roof side rail and assist  
grip.  
Do not hang coat hangers or other hard objects on the coat hooks. All of  
these items could become projectiles and may cause death or serious  
injury, should the SRS curtain shield airbags deploy.  
If a vinyl cover is put on the area where the SRS knee airbag will deploy,  
be sure to remove it.  
Do not use seat accessories which cover the parts where the SRS side  
airbags and SRS seat cushion airbag inflate as they may interfere with  
inflation of the SRS airbags. Such accessories may prevent the side air-  
bags and seat cushion airbag from activating correctly, disable the system  
or cause the side airbags and seat cushion airbag to inflate accidentally,  
resulting in death or serious injury.  
Do not strike or apply significant levels of force to the area of the SRS air-  
bag components or the front doors.  
Doing so can cause the SRS airbags to malfunction.  
Do not touch any of the component parts immediately after the SRS air-  
bags have deployed (inflated) as they may be hot.  
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1-1. For safe use  
WARNING  
SRS airbag precautions  
If breathing becomes difficult after the SRS airbags have deployed, open a  
door or side window to allow fresh air in, or leave the vehicle if it is safe to  
do so. Wash off any residue as soon as possible to prevent skin irritation.  
If the areas where the SRS airbags are stored, such as the steering wheel  
pad and front and rear pillar garnishes, are damaged or cracked, have  
them replaced by your Toyota dealer.  
1
Do not place anything, such as a cushion, on the front passenger’s seat.  
Doing so will disperse the passenger’s weight, which prevents the sensor  
from detecting the passenger’s weight properly. As a result, the SRS front  
airbags for the front passenger may not deploy in the event of a collision.  
Modification and disposal of SRS airbag system components  
Do not dispose of your vehicle or perform any of the following modifications  
without consulting your Toyota dealer. The SRS airbags may malfunction or  
deploy (inflate) accidentally, causing death or serious injury.  
Installation, removal, disassembly and repair of the SRS airbags  
Repairs, modifications, removal or replacement of the steering wheel,  
instrument panel, dashboard, seats or seat upholstery, front, side and rear  
pillars, roof side rails, front door panels, front door trims or front door  
speakers  
Modifications to the front door panel (such as making a hole in it)  
Repairs or modifications of the front fender, front bumper, or side of the  
occupant compartment  
Installation of a grille guard (bull bars, kangaroo bar, etc.), snow plows,  
winches or roof luggage carrier  
Modifications to the vehicle’s suspension system  
Installation of electronic devices such as mobile two-way radios and CD  
players  
Modifications to your vehicle for a person with a physical disability  
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1-1. For safe use  
If the SRS airbags deploy (inflate)  
Slight abrasions, burns, bruising etc., may be sustained from SRS airbags,  
due to the extremely high speed deployment (inflation) by hot gases.  
A loud noise and white powder will be emitted.  
Parts of the airbag module (steering wheel hub, airbag cover and inflator) as  
well as the front seats, parts of the front and rear pillars, and roof side rails,  
may be hot for several minutes. The airbag itself may also be hot.  
The windshield may crack.  
The hybrid system will be stopped and fuel supply to the engine will be  
stopped. (P. 88)  
The emergency flashers will turn on automatically. (P. 568)  
For Safety Connect subscribers, if any of the following situations occur, the  
system is designed to send an emergency call to the response center, noti-  
fying them of the vehicle’s location (without needing to push the “SOS” but-  
ton) and an agent will attempt to speak with the occupants to ascertain the  
level of emergency and assistance required. If the occupants are unable to  
communicate, the agent automatically treats the call as an emergency and  
helps to dispatch the necessary emergency services. (P. 77)  
• An SRS airbag is deployed.  
• A seat belt pretensioner is activated.  
• The vehicle is involved in a severe rear-end collision.  
SRS airbag deployment conditions (SRS front airbags)  
The SRS front airbags will deploy in the event of an impact that exceeds the  
set threshold level (the level of force corresponding to an approximately 12 -  
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or  
deform).  
However, this threshold velocity will be considerably higher in the following  
situations:  
• If the vehicle strikes an object, such as a parked vehicle or sign pole,  
which can move or deform on impact  
• If the vehicle is involved in an underride collision, such as a collision in  
which the front of the vehicle “underrides”, or goes under, the bed of a  
truck  
Depending on the type of collision, it is possible that only the seat belt pre-  
tensioners will activate.  
The SRS front airbags for the front passenger will not activate if there is no  
passenger sitting in the front passenger seat. However, the SRS front air-  
bags for the front passenger may deploy if luggage is put in the seat, even if  
the seat is unoccupied.  
The SRS seat cushion airbag on the front passenger seat will not operate if  
the occupant is not wearing a seat belt.  
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1-1. For safe use  
SRS airbag deployment conditions (SRS side and curtain shield airbags)  
The SRS side and curtain shield airbags will deploy in the event of an  
impact that exceeds the set threshold level (the level of force corresponding  
to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle  
colliding with the vehicle cabin from a direction perpendicular to the vehicle  
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/h]).  
Both SRS curtain shield airbags will deploy in the event of a side collision on  
either side.  
1
Both SRS curtain shield airbags will deploy in the event of vehicle rollover.  
Both SRS curtain shield airbags may also deploy in the event of a severe  
frontal collision.  
Conditions under which the SRS airbags may deploy (inflate), other than  
a collision  
The SRS front airbags and SRS curtain shield airbags may also deploy if a  
serious impact occurs to the underside of your vehicle. Some examples are  
shown in the illustration.  
Hitting a curb, edge of pavement or hard  
surface  
Falling into or jumping over a deep hole  
Landing hard or falling  
The SRS curtain shield airbags may also deploy under the situations shown  
in the illustration.  
The angle of vehicle tip-up is marginal.  
The vehicle skids and hits a curb stone.  
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Types of collisions that may not deploy the SRS airbags (SRS front air-  
bags)  
The SRS front airbags do not generally inflate if the vehicle is involved in a  
side or rear collision, if it rolls over, or if it is involved in a low-speed frontal  
collision. But, whenever a collision of any type causes sufficient forward  
deceleration of the vehicle, deployment of the SRS front airbags may occur.  
Collision from the side  
Collision from the rear  
Vehicle rollover  
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1-1. For safe use  
Types of collisions that may not deploy the SRS airbags  
(SRS side and curtain shield airbags)  
The SRS side and curtain shield airbags may not activate if the vehicle is  
subjected to a collision from the side at certain angles, or a collision to the  
side of the vehicle body other than the passenger compartment.  
Collision from the side to the vehicle  
body other than the passenger compart-  
ment  
1
Collision from the side at an angle  
The SRS side airbags do not generally inflate if the vehicle is involved in a  
frontal or rear collision, if it rolls over, or if it is involved in a low-speed side  
collision.  
Collision from the front  
Collision from the rear  
Vehicle rollover  
The SRS curtain shield airbags do not generally inflate if the vehicle is  
involved in a rear collision, if it pitches end over end, or if it is involved in a  
low-speed side or low-speed frontal collision.  
Collision from the rear  
Pitching end over end  
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When to contact your Toyota dealer  
In the following cases, the vehicle will require inspection and/or repair. Con-  
tact your Toyota dealer as soon as possible.  
Any of the SRS airbags have been inflated.  
The front of the vehicle is damaged or  
deformed, or was involved in an acci-  
dent that was not severe enough to  
cause the SRS front airbags to inflate.  
A portion of a door or its surrounding  
area is damaged, deformed or has had a  
hole made in it, or the vehicle was  
involved in an accident that was not  
severe enough to cause the SRS side  
and curtain shield airbags to inflate.  
The pad section of the steering wheel,  
dashboard near the front passenger air-  
bag or lower portion of the driver’s side  
instrument panel is scratched, cracked,  
or otherwise damaged.  
The front passenger’s seat cushion sur-  
face is scratched, cracked, or otherwise  
damaged.  
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The surface of the seats with the SRS  
side airbag is scratched, cracked, or oth-  
erwise damaged.  
1
The portion of the front pillars, rear pil-  
lars or roof side rail garnishes (padding)  
containing the SRS curtain shield air-  
bags inside is scratched, cracked, or  
otherwise damaged.  
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Front passenger occupant classification  
system  
Your vehicle is equipped with a front passenger occupant classi-  
fication system. This system detects the conditions of the front  
passenger seat and activates or deactivates the front passenger  
airbag and seat cushion airbag in the front passenger side.  
U.S.A.  
Canada  
1
2
3
4
SRS warning light  
Seat belt reminder light  
“AIR BAG OFF” indicator light  
“AIR BAG ON” indicator light  
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51  
1-1. For safe use  
Condition and operation in the front passenger occupant classi-  
fication system  
Adult*1  
“AIR BAG ON” and “AIR BAG OFF”  
“AIR BAG ON”  
indicator lights  
1
Indicator/  
warning light  
SRS warning light  
Seat belt reminder light  
Front passenger airbag  
Off  
Off*2 or  
flashing*3  
Activated  
Seat cushion airbag in the front passenger Activated*2 or  
Devices  
side  
deactivated*3  
Child*4  
“AIR BAG OFF”  
or  
“AIR BAG ON” and “AIR BAG OFF”  
indicator lights  
“AIR BAG ON”*4  
Indicator/  
warning light  
SRS warning light  
Off  
Off*2 or  
Seat belt reminder light  
flashing*3  
Deactivated or  
Front passenger airbag  
activated*4  
Devices  
Seat cushion airbag in the front passenger Deactivated or  
side  
activated*4, 2  
Child restraint system with infant*5  
“AIR BAG ON” and “AIR BAG OFF”  
“AIR BAG  
indicator lights  
OFF”*6  
Indicator/  
warning light  
SRS warning light  
Off  
Off*2 or  
Seat belt reminder light  
Front passenger airbag  
flashing*3  
Deactivated  
Devices  
Seat cushion airbag in the front passenger  
side  
Deactivated  
PRIUS_OM_OM47D44U_(U)  
52  
1-1. For safe use  
Unoccupied  
“AIR BAG ON” and “AIR BAG OFF”  
“AIR BAG OFF”  
Off  
indicator lights  
Indicator/  
warning light  
SRS warning light  
Seat belt reminder light  
Front passenger airbag  
Deactivated  
Deactivated  
Devices  
Seat cushion airbag in the front passenger  
side  
There is a malfunction in the system  
“AIR BAG ON” and “AIR BAG OFF”  
“AIR BAG OFF”  
On  
indicator lights  
Indicator/  
warning light  
SRS warning light  
Seat belt reminder light  
Front passenger airbag  
Deactivated  
Deactivated  
Devices  
Seat cushion airbag in the front passenger  
side  
*1: The system judges a person of adult size as an adult. When a smaller  
adult sits in the front passenger seat, the system may not recognize him/  
her as an adult depending on his/her physique and posture.  
*2: In the event the front passenger is wearing a seat belt.  
*3: In the event the front passenger does not wear a seat belt.  
*4: For some children, child in seat, child in booster seat or child in convertible  
seat, the system may not recognize him/her as a child. Factors which may  
affect this can be the physique or posture.  
*5: Never install a rear-facing child restraint system on the front passenger  
seat. A forward-facing child restraint system should only be installed on the  
front passenger seat when it is unavoidable. (P. 61)  
*6: In case the indicator light is not illuminated, consult this manual on how to  
install the child restraint system properly. (P. 57)  
PRIUS_OM_OM47D44U_(U)  
53  
1-1. For safe use  
WARNING  
Front passenger occupant classification system precautions  
Observe the following precautions regarding the front passenger occupant  
classification system.  
Failure to do so may cause death or serious injury.  
Wear the seat belt properly.  
1
Make sure the front passenger’s seat belt plate has not been left inserted  
into the buckle before someone sits in the front passenger seat.  
Make sure the “AIR BAG OFF” indicator light is not illuminated when using  
the seat belt extender for the front passenger seat. If the “AIR BAG OFF”  
indicator light is illuminated, disconnect the extender tongue from the seat  
belt buckle, and reconnect the seat belt. Reconnect the seat belt extender  
after making sure the “AIR BAG ON” indicator light is illuminated. If you  
use the seat belt extender while the “AIR BAG OFF” indicator light is illumi-  
nated, the SRS airbags for the front passenger will not activate, which  
could cause death or serious injury in the event of a collision.  
Do not apply a heavy load to the front passenger seat or equipment (e.g.  
seatback pocket).  
Do not put weight on the front passenger seat by putting your hands or  
feet on the front passenger seat seatback from the rear passenger seat.  
Do not let a rear passenger lift the front passenger seat with their feet or  
press on the seatback with their legs.  
Do not put objects under the front passenger seat.  
Do not recline the front passenger seatback so far that it touches a rear  
seat. This may cause the “AIR BAG OFF” indicator light to be illuminated,  
which indicates that the SRS airbags for the front passenger will not acti-  
vate in the event of a severe accident. If the seatback touches the rear  
seat, return the seatback to a position where it does not touch the rear  
seat. Keep the front passenger seatback as upright as possible when the  
vehicle is moving. Reclining the seatback excessively may lessen the  
effectiveness of the seat belt system.  
PRIUS_OM_OM47D44U_(U)  
54  
1-1. For safe use  
WARNING  
Front passenger occupant classification system precautions  
If an adult sits in the front passenger seat, the “AIR BAG ON” indicator  
light is illuminated. If the “AIR BAG OFF” indicator is illuminated, ask the  
passenger to sit up straight, well back in the seat, feet on the floor, and  
with the seat belt worn correctly. If the “AIR BAG OFF” indicator still  
remains illuminated, either ask the passenger to move to the rear seat, or  
if that is not possible, move the front passenger seat fully rearward.  
When it is unavoidable to install a forward-facing child restraint system on  
the front passenger seat, install the child restraint system on the front pas-  
senger seat in the proper order. (P. 57)  
Do not modify or remove the front seats.  
Do not kick the front passenger seat or subject it to severe impact. Other-  
wise, the SRS warning light may come on to indicate a malfunction of the  
front passenger occupant classification system. In this case, contact your  
Toyota dealer immediately.  
Child restraint systems installed on the rear seat should not contact the  
front seatbacks.  
Do not use a seat accessory, such as a cushion and seat cover, that cov-  
ers the seat cushion surface.  
Do not modify or replace the upholstery of the front seat.  
Adjust the front passenger seat so that the head restraint does not touch  
the ceiling. If the head restraint is left in contact with the ceiling, the system  
may not detect the front passenger properly, leading to improper operation  
of the airbags.  
PRIUS_OM_OM47D44U_(U)  
55  
1-1. For safe use  
Exhaust gas precautions  
Harmful substance to the human body is included in exhaust  
gases if inhaled.  
1
WARNING  
Exhaust gases include harmful carbon monoxide (CO), which is colorless and  
odorless. Observe the following precautions.  
Failure to do so may cause exhaust gases enter the vehicle and may lead to  
an accident caused by light-headedness, or may lead to death or a serious  
health hazard.  
Important points while driving  
Keep the back door closed.  
If you smell exhaust gases in the vehicle even when the back door is  
closed, open the side windows and have the vehicle inspected at your  
Toyota dealer as soon as possible.  
When parking  
If the vehicle is in a poorly ventilated area or a closed area, such as a  
garage, stop the hybrid system.  
Do not leave the vehicle with the hybrid system on for a long time.  
If such a situation cannot be avoided, park the vehicle in an open space  
and ensure that exhaust fumes do not enter the vehicle interior.  
Do not leave the hybrid system operating in an area with snow build-up, or  
where it is snowing. If snowbanks build up around the vehicle while the  
hybrid system is operating, exhaust gases may collect and enter the vehi-  
cle.  
Exhaust pipe  
The exhaust system needs to be checked periodically. If there is a hole or  
crack caused by corrosion, damage to a joint or abnormal exhaust noise, be  
sure to have the vehicle inspected and repaired by your Toyota dealer.  
PRIUS_OM_OM47D44U_(U)  
56  
1-2. Child safety  
Riding with children  
Observe the following precautions when children are in the vehi-  
cle.  
Use a child restraint system appropriate for the child, until the  
child becomes large enough to properly wear the vehicle’s seat  
belt.  
It is recommended that children sit in the rear seats to avoid acci-  
dental contact with the shift lever, wiper switch etc.  
Use the rear door child-protector lock or the window lock switch to  
avoid children opening the door while driving or operating the  
power window accidentally. (P. 184, 214)  
Do not let small children operate equipment which may catch or  
pinch body parts, such as the power window, hood, back door,  
seats etc.  
WARNING  
Never leave children unattended in the vehicle, and never allow children to  
have or use the key.  
Children may be able to start the vehicle or shift the vehicle into neutral.  
There is also a danger that children may injure themselves by playing with  
the side windows, the moon roof (if equipped) or other features of the vehi-  
cle. In addition, heat build-up or extremely cold temperatures inside the  
vehicle can be fatal to children.  
PRIUS_OM_OM47D44U_(U)  
57  
1-2. Child safety  
Child restraint systems  
Before installing a child restraint system in the vehicle, there are  
precautions that need to be observed, different types of child  
restraint systems, as well as installation methods, etc., written in  
this manual.  
1
Use a child restraint system when riding with a small child that  
cannot properly use a seat belt. For the child’s safety, install the  
child restraint system to a rear seat. Be sure to follow the installa-  
tion method that is in the operation manual enclosed with the  
restraint system.  
Table of contents  
Points to remember......................................................................P. 58  
Child restraint system ..................................................................P. 60  
When using a child restraint system ............................................P. 61  
Child restraint system installation method  
• Fixed with a seat belt ...............................................................P. 64  
• Fixed with a child restraint LATCH anchor...............................P. 70  
• Using an anchor bracket (for top tether strap) .........................P. 73  
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58  
1-2. Child safety  
Points to remember  
The laws of all 50 states of the U.S.A. as well as Canada now require  
the use of child restraint systems.  
Prioritize and observe the warnings, as well as the laws and regula-  
tions for child restraint systems.  
Use a child restraint system until the child becomes large enough to  
properly wear the vehicle’s seat belt.  
Choose a child restraint system that suits your vehicle and is appro-  
priate to the age and size of the child.  
PRIUS_OM_OM47D44U_(U)  
59  
1-2. Child safety  
WARNING  
When a child is riding  
Observe the following precautions.  
Failure to do so may result in death or serious injury.  
For effective protection in automobile accidents and sudden stops, a child  
must be properly restrained, using a seat belt or child restraint system  
which is correctly installed. For installation details, refer to the operation  
manual enclosed with the child restraint system. General installation  
instructions are provided in this manual.  
1
Toyota strongly urges the use of a proper child restraint system that con-  
forms to the weight and size of the child, installed on the rear seat. Accord-  
ing to accident statistics, the child is safer when properly restrained in the  
rear seat than in the front seat.  
Holding a child in your or someone else’s arms is not a substitute for a  
child restraint system. In an accident, the child can be crushed against the  
windshield or between the holder and the interior of the vehicle.  
Handling the child restraint system  
If the child restraint system is not properly fixed in place, the child or other  
passengers may be seriously injured or even killed in the event of sudden  
braking, sudden swerving, or an accident.  
If the vehicle were to receive a strong impact from an accident, etc., it is  
possible that the child restraint system has damage that is not readily visi-  
ble. In such cases, do not reuse the restraint system.  
Make sure you have complied with all installation instructions provided  
with the child restraint system manufacturer and that the system is prop-  
erly secured.  
Keep the child restraint system properly secured on the seat even if it is  
not in use. Do not store the child restraint system unsecured in the pas-  
senger compartment.  
If it is necessary to detach the child restraint system, remove it from the  
vehicle or store it securely in the luggage compartment.  
PRIUS_OM_OM47D44U_(U)  
60  
1-2. Child safety  
Child restraint system  
Types of child restraint system installation methods  
Confirm with the operation manual enclosed with the child restraint  
system about the installation of the child restraint system.  
Installation method  
Page  
Seat belt  
attachment  
P. 64  
Child  
restraint  
LATCH  
anchors  
attachment  
P. 70  
Anchor  
brackets (for  
top  
tether  
P. 73  
strap) attach-  
ment  
PRIUS_OM_OM47D44U_(U)  
61  
1-2. Child safety  
When using a child restraint system  
When installing a child restraint system to a front passenger  
seat  
For the safety of a child, install a child restraint system to a rear  
seat. When installing child restraint system to the front passenger  
seat is unavoidable, adjust the seat as follows and install the child  
restraint system.  
1
Raise the seatback as much  
as possible  
Move the seat to the rear-  
most position  
If the head restraint interferes  
with the child restraint sys-  
tem installation and the head  
restraint can be removed,  
remove the head restraint  
PRIUS_OM_OM47D44U_(U)  
62  
1-2. Child safety  
WARNING  
When using a child restraint system  
Observe the following precautions.  
Failure to do so may result in death or serious injury.  
Never install a rear-facing child restraint system on the front passenger  
seat even if the “AIR BAG OFF” indicator light is illuminated. In the event  
of an accident, the force of the rapid inflation of the front passenger airbag  
can cause death or serious injury to the child if the rear-facing child  
restraint system is installed on the front passenger seat.  
A forward-facing child restraint system may be installed on the front pas-  
senger seat only when it is unavoidable. A child restraint system that  
requires a top tether strap should not be used in the front passenger seat  
since there is no top tether strap anchor for the front passenger seat.  
A forward-facing child restraint system  
may be installed on the front passenger  
seat only when it is unavoidable. When  
installing a forward-facing child restraint  
system on the front passenger seat,  
move the seat as far back as possible,  
even if the “AIR BAG OFF” indicator  
light is illuminated.  
If the head restraint interferes with the  
child restraint system installation and  
the head restraint can be removed,  
remove the head restraint.  
Do not allow the child to lean his/her  
head or any part of his/her body against  
the door or the area of the seat, front or  
rear pillars, or roof side rails from which  
the SRS side airbags or SRS curtain  
shield airbags deploy even if the child is  
seated in the child restraint system. It is  
dangerous if the SRS side airbags and  
curtain shield airbags inflate, and the  
impact could cause death or serious  
injury to the child.  
When a booster seat is installed, always ensure that the shoulder belt is  
positioned across the center of the child’s shoulder. The belt should be  
kept away from the child’s neck, but not so that it could fall off the child’s  
shoulder.  
PRIUS_OM_OM47D44U_(U)  
63  
1-2. Child safety  
WARNING  
When using a child restraint system  
Use a child restraint system suitable to the age and size of the child and  
install it to the rear seat.  
If the driver’s seat interferes with the  
child restraint system and prevents it  
from being attached correctly, attach the  
child restraint system to the right-hand  
rear seat.  
1
Adjust the front passenger seat so that  
it does not interfere with the child  
restraint system.  
PRIUS_OM_OM47D44U_(U)  
64  
1-2. Child safety  
Child restraint system fixed with a seat belt  
A child restraint system for a small child or baby must itself be prop-  
erly restrained on the seat with the lap portion of the lap/shoulder belt.  
Installing child restraint system using a seat belt (child  
restraint lock function belt)  
Install the child restraint system in accordance to the operation  
manual enclosed with the child restraint system.  
Rear-facing — Infant seat/convertible seat  
1
Place the child restraint sys-  
tem on the rear seat facing  
the rear of the vehicle.  
2
Run the seat belt through the  
child restraint system and  
insert the plate into the  
buckle. Make sure that the  
belt is not twisted.  
3
Fully extend the shoulder belt  
and allow it to retract to put it  
in lock mode. In lock mode,  
the belt cannot be extended.  
PRIUS_OM_OM47D44U_(U)  
65  
1-2. Child safety  
4
While pushing the child  
restraint system down into  
the rear seat, allow the  
shoulder belt to retract until  
the child restraint system is  
securely in place.  
1
After the shoulder belt has  
retracted to a point where there  
is no slack in the belt, pull the  
belt to check that it cannot be  
extended.  
5
After installing the child restraint system, rock it back and forth to  
ensure that it is installed securely. (P. 69)  
Forward-facing — Convertible seat  
1
If installing the child restraint system to the front passenger seat  
is unavoidable, refer to P. 61 for front passenger seat adjustment.  
2
If the head restraint interferes  
with the child restraint sys-  
tem installation and the head  
restraint can be removed,  
remove the head restraint.  
(P. 206)  
3
Place the child restraint sys-  
tem on the seat facing the  
front of the vehicle.  
PRIUS_OM_OM47D44U_(U)  
66  
1-2. Child safety  
4
5
6
Run the seat belt through the  
child restraint system and  
insert the plate into the  
buckle. Make sure that the  
belt is not twisted.  
Fully extend the shoulder belt  
and allow it to retract to put it  
in lock mode. In lock mode,  
the belt cannot be extended.  
While pushing the child  
restraint system into the rear  
seat, allow the shoulder belt  
to retract until the child  
restraint system is securely  
in place.  
After the shoulder belt has  
retracted to a point where there  
is no slack in the belt, pull the  
belt to check that it cannot be  
extended.  
7
8
If the child restraint has a top tether strap, follow the child  
restraint manufacturer’s operation manual regarding the installa-  
tion, using the top tether strap to latch onto the top tether strap  
anchor. (P. 73)  
After installing the child restraint system, rock it back and forth to  
ensure that it is installed securely. (P. 69)  
PRIUS_OM_OM47D44U_(U)  
67  
1-2. Child safety  
Booster seat  
1
If installing the child restraint system to the front passenger seat  
is unavoidable, refer to P. 61 for front passenger seat adjustment.  
2
High back type: If the head  
restraint interferes with your  
child restraint system, and  
the head restraint can be  
removed, remove the head  
restraint. (P. 206)  
1
3
Place the child restraint system on the seat facing the front of the  
vehicle.  
Booster type  
High back type  
4
Sit the child in the child  
restraint system. Fit the seat  
belt to the child restraint sys-  
tem according to the manu-  
facturer’s instructions and  
insert the plate into the  
buckle. Make sure that the  
belt is not twisted.  
Check that the shoulder belt is correctly positioned over the child’s  
shoulder and that the lap belt is as low as possible. (P. 30)  
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68  
1-2. Child safety  
Removing a child restraint system installed with a seat belt  
Press the buckle release button  
and fully retract the seat belt.  
When releasing the buckle, the  
child restraint system may  
spring up due to the rebound of  
the seat cushion. Release the  
buckle while holding down the  
child restraint system.  
Since the seat belt automatically  
reels itself, slowly return it to the  
stowing position.  
PRIUS_OM_OM47D44U_(U)  
69  
1-2. Child safety  
WARNING  
When installing a child restraint system  
Observe the following precautions.  
Failure to do so may result in death or serious injury.  
Do not allow children to play with the seat belt. If the seat belt becomes  
twisted around a child’s neck, it may lead to choking or other serious inju-  
ries that could result in death.  
1
If this occurs and the buckle cannot be unfastened, scissors should be  
used to cut the belt.  
Ensure that the belt and plate are securely locked and the seat belt is not  
twisted.  
Shake the child restraint system left and right, and forward and backward  
to ensure that it has been securely installed.  
After securing a child restraint system, never adjust the seat.  
When a booster seat is installed, always ensure that the shoulder belt is  
positioned across the center of the child’s shoulder. The belt should be  
kept away from the child’s neck, but not so that it could fall off the child’s  
shoulder.  
Follow all installation instructions provided by the child restraint system  
manufacturer.  
When securing some types of child restraint systems in rear seats, it may  
not be possible to properly use the seat belts in positions next to the child  
restraint without interfering with it or affecting seat belt effectiveness. Be  
sure your seat belt fits snugly across your shoulder and low on your hips. If  
it does not, or if it interferes with the child restraint, move to a different  
position. Failure to do so may result in death or serious injury.  
When installing a booster seat  
To prevent the belt from going into ALR lock mode, do not fully extend the  
shoulder belt. ALR mode causes the belt to tighten only. This could cause  
injury or discomfort to the child. (P. 31)  
Do not use a seat belt extender  
If a seat belt extender is used when installing a child restraint system, the  
seat belt will not securely hold the child restraint system, which could cause  
death or serious injury to the child or other passengers in the event of sud-  
den braking, sudden swerving or an accident.  
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70  
1-2. Child safety  
Child restraint system fixed with a child restraint LATCH anchor  
Child restraint LATCH anchors  
LATCH anchors are provided  
for the rear outboard seats.  
(Buttons displaying the location  
of the anchors are attached to  
the seats.)  
When installing in the rear outboard seats  
Install the child restraint system in accordance to the operation  
manual enclosed with the child restraint system.  
1
If the head restraint interferes with the child restraint system  
installation and the head restraint can be removed, remove the  
head restraint. (P. 206)  
2
Flip up and fold the cover,  
and fix it with the hook-and-  
loop fastener.  
PRIUS_OM_OM47D44U_(U)  
71  
1-2. Child safety  
With flexible lower attachments  
3
Latch the hooks of the lower  
attachments onto the LATCH  
anchors.  
For owners in Canada:  
The symbol on  
a
child  
1
restraint system indicates the  
presence of a lower connec-  
tor system.  
Canada only  
With rigid lower attachments  
3
Latch the buckles onto the  
LATCH anchors.  
For owners in Canada:  
The symbol on  
a
child  
restraint system indicates the  
presence of a lower connec-  
tor system.  
Canada only  
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72  
1-2. Child safety  
4
5
If the child restraint has a top tether strap, follow the child  
restraint manufacturer’s operation manual regarding the installa-  
tion, using the top tether strap to latch onto the top tether strap  
anchor. (P. 73)  
After installing the child restraint system, rock it back and forth to  
ensure that it is installed securely. (P. 69)  
When installing in the rear center seat  
There are no LATCH anchors behind the rear center seat. How-  
ever, the inboard LATCH anchors of the outboard seats, which are  
16.1 in. (410 mm) apart, can be used if the child restraint system  
manufacturer’s instructions permit use of those anchors with the  
anchor spacing stated.  
Child restraint systems with rigid lower attachments cannot be  
installed in the center seat. This type of child restraint system can  
only be installed in the outboard seat.  
Laws and regulations pertaining to anchors  
The LATCH system conforms to FMVSS225 or CMVSS210.2.  
Child restraint systems conforming to FMVSS213 or CMVSS213 specifica-  
tions can be used.  
This vehicle is designed to conform to SAE J1819.  
PRIUS_OM_OM47D44U_(U)  
73  
1-2. Child safety  
WARNING  
When installing a child restraint system  
Observe the following precautions.  
Failure to do so may result in death or serious injury.  
When using the LATCH anchors, be sure that there are no foreign objects  
around the anchors and that the seat belt is not caught behind the child  
restraint system.  
1
Follow all installation instructions provided by the child restraint system  
manufacturer.  
Never attach two child restraint system attachments to the same anchor. In  
a collision, one anchor may not be strong enough to hold two child  
restraint system attachments and may break.  
If the LATCH anchors are already in use, use the seat belt to install a child  
restraint system in the center seat.  
When securing some types of child restraint systems in rear seats, it may  
not be possible to properly use the seat belts in positions next to the child  
restraint without interfering with it or affecting seat belt effectiveness. Be  
sure your seat belt fits snugly across your shoulder and low on your hips. If  
it does not, or if it interferes with the child restraint, move to a different  
position. Failure to do so may result in death or serious injury.  
If the seat is adjusted, reconfirm the security of the child restraint system.  
Using an anchor bracket (for top tether strap)  
Anchor brackets (for top tether strap)  
Anchor brackets are provided for each rear seat.  
Use anchor brackets when fix-  
ing the top tether strap.  
PRIUS_OM_OM47D44U_(U)  
74  
1-2. Child safety  
Fixing the top tether strap to the anchor bracket  
Install the child restraint system in accordance to the operation  
manual enclosed with the child restraint system.  
Rear outboard seats  
1
Remove the head restraint.  
(P. 206)  
2
Latch the hook onto the  
Top tether strap  
anchor bracket and tighten  
the top tether strap.  
Make sure the top tether strap is  
Hook  
securely latched. (P. 69)  
3
If the head restraint does not  
interfere with the child  
restraint system installation,  
install the head restraint.  
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75  
1-2. Child safety  
Rear center seat  
1
Adjust the head restraint to  
the upmost position.  
If the head restraint interferes  
with your child restraint system,  
and the head restraint can be  
removed, remove the head  
restraint. (P. 206)  
1
2
Latch the hook onto the  
anchor bracket and tighten  
the top tether strap.  
Top tether strap  
Make sure the top tether strap is  
securely latched.  
Hook  
When installing the child  
restraint system with the head  
restraint being raised, be sure to  
have the top tether strap pass  
underneath the head restraint.  
PRIUS_OM_OM47D44U_(U)  
76  
1-2. Child safety  
Laws and regulations pertaining to anchors  
The LATCH system conforms to FMVSS225 or CMVSS210.2.  
Child restraint systems conforming to FMVSS213 or CMVSS213 specifica-  
tions can be used.  
This vehicle is designed to conform to SAE J1819.  
WARNING  
When installing a child restraint system  
Observe the following precautions.  
Failure to do so may result in death or serious injury.  
Firmly attach the top tether strap and make sure that the belt is not twisted.  
Do not attach the top tether strap to anything other than the anchor  
bracket.  
After securing a child restraint system, never adjust the seat.  
Follow all installation instructions provided by the child restraint system  
manufacturer.  
Rear center seat: When installing the child restraint system with the head  
restraint being raised, after the head restraint has been raised and then  
the anchor bracket has been fixed, do not lower the head restraint.  
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1-3. Emergency assistance  
Safety Connect  
Safety Connect is a subscription-based telematics service that  
uses Global Positioning System (GPS) data and embedded cel-  
lular technology to provide safety and security features to sub-  
scribers. Safety Connect is supported by Toyota’s designated  
response center, which operates 24 hours per day, 7 days per  
week.  
1
Safety Connect service is available by subscription on select,  
telematics hardware-equipped vehicles.  
By using the Safety Connect service, you are agreeing to be  
bound by the Telematics Subscription Service Agreement and  
its Terms and Conditions, as in effect and amended from time to  
time, a current copy of which is available at Toyota.com in the  
United States, Toyotapr.com in Puerto Rico and Toyota.ca in  
Canada. All use of the Safety Connect service is subject to such  
then-applicable Terms and Conditions.  
System components  
1
2
3
Microphone  
LED light indicators  
“SOS” button  
: If equipped  
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Services  
1-3. Emergency assistance  
Subscribers have the following Safety Connect services available:  
Automatic Collision Notification*  
Helps drivers receive necessary response from emergency service  
providers. (P. 80)  
*: U.S. Patent No. 7,508,298 B2  
Stolen Vehicle Location  
Helps drivers in the event of vehicle theft. (P. 80)  
Emergency Assistance Button (SOS)  
Connects drivers to response-center support. (P. 80)  
Enhanced Roadside Assistance  
Provides drivers various on-road assistance. (P. 81)  
Subscription  
After you have signed the Telematics Subscription Service Agreement  
and are enrolled, you can begin receiving services.  
A variety of subscription terms are available for purchase. Contact  
your Toyota dealer, call the following appropriate Customer Experi-  
ence Center or push the “SOS” button in your vehicle for further sub-  
scription details.  
• The United States  
1-800-331-4331  
• Canada  
1-888-869-6828  
• Puerto Rico  
1-877-855-8377  
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1-3. Emergency assistance  
Safety Connect Services Information  
Phone calls using the vehicles Bluetooth® technology will not be possible  
when Safety Connect is active and in use.  
Safety Connect is available beginning Fall 2009 on select Toyota models (in  
the contiguous United States only). Contact with the Safety Connect  
response center is dependent upon the telematics device being in operative  
condition, cellular connection availability, and GPS satellite signal reception,  
which can limit the ability to reach the response center or receive emer-  
gency service support. Enrollment and Telematics Subscription Service  
Agreement required. A variety of subscription terms is available; charges  
vary by subscription term selected and location.  
1
Automatic Collision Notification, Emergency Assistance and Stolen Vehicle  
Location are available in the United States, including Hawaii and Alaska,  
Puerto Rico and Canada, and Enhanced Roadside Assistance are available  
in the United States, Puerto Rico and Canada.  
Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and  
Enhanced Road Assistance are not available in the U.S. Virgin Islands.  
For vehicles first sold in the U.S. Virgin Islands, no Safety Connect services  
will function in or outside the U.S. Virgin Islands.  
Safety Connect services are not subject to section 255 of the Telecommuni-  
cations Act and the device is not TTY compatible.  
Languages  
The Safety Connect response center will offer support in multiple languages.  
The Safety Connect system will offer voice prompts in English, Spanish, and  
French. Please indicate your language of choice when enrolling.  
When contacting the response center  
You may be unable to contact the response center if the network is busy.  
Safety Connect LED light Indicators  
When the power switch is turned to ON mode, the red indicator light  
comes on for 2 seconds then turns off. Afterward, the green indicator  
light comes on, indicating that the service is active.  
The following indicator light patterns indicate specific system usage  
conditions:  
Green indicator light on = Active service  
Green indicator light flashing = Safety Connect call in process  
Red indicator light (except at vehicle start-up) = System malfunction  
(contact your Toyota dealer)  
No indicator light (off) = Safety Connect service not active  
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1-3. Emergency assistance  
Safety Connect services  
Automatic Collision Notification  
In case of either airbag deployment or severe rear-end collision, the  
system is designed to automatically call the response center. The  
responding agent receives the vehicle’s location and attempts to  
speak with the vehicle occupants to assess the level of emergency.  
If the occupants are unable to communicate, the agent automati-  
cally treats the call as an emergency, contacts the nearest emer-  
gency services provider to describe the situation, and requests that  
assistance be sent to the location.  
Stolen Vehicle Location  
If your vehicle is stolen, Safety Connect can work with local author-  
ities to assist them in locating and recovering the vehicle.  
After filing a police report, call the Customer Experience Center at  
1-800-331-4331 in the United States, 1-877-855-8377 in Puerto  
Rico or 1-888-869-6828 in Canada, and follow the prompts for  
Safety Connect to initiate this service.  
In addition to assisting law enforcement with recovery of a stolen  
vehicle, Safety-Connect-equipped vehicle location data may, under  
certain circumstances, be shared with third parties to locate your  
vehicle. Further information is available at Toyota.com in the United  
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.  
Emergency Assistance Button (“SOS”)  
In the event of an emergency on the road, push the “SOS” button to  
reach the Safety Connect response center. The answering agent  
will determine your vehicle’s location, assess the emergency, and  
dispatch the necessary assistance required.  
If you accidentally press the “SOS” button, tell the response-center  
agent that you are not experiencing an emergency.  
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1-3. Emergency assistance  
Enhanced Roadside Assistance  
Enhanced Roadside Assistance adds GPS data to the already  
included warranty-based Toyota roadside service.  
Subscribers can press the “SOS” button to reach a Safety Connect  
response-center agent, who can help with a wide range of needs,  
such as: towing, flat tire, fuel delivery, etc. For a description of the  
Roadside Assistance services and their limitations, please see the  
Safety Connect Terms and Conditions, which are available at  
Toyota.com in the United States, Toyotapr.com in Puerto Rico and  
Toyota.ca in Canada.  
1
Safety information for Safety Connect  
Important! Read this information before using Safety Connect.  
Exposure to radio frequency signals  
The Safety Connect system installed in your vehicle is a low-power  
radio transmitter and receiver. It receives and also sends out radio  
frequency (RF) signals.  
In August 1996, the Federal Communications Commission (FCC)  
adopted RF exposure guidelines with safety levels for mobile wire-  
less phones. Those guidelines are consistent with the safety stan-  
dards previously set by the following U.S. and international  
standards bodies.  
ANSI (American National Standards Institute) C95.1 [1992]  
NCRP (National Council on Radiation Protection and Measure-  
ment) Report 86 [1986]  
ICNIRP (International Commission on Non-Ionizing Radiation  
Protection) [1996]  
Those standards were based on comprehensive and periodic eval-  
uations of the relevant scientific literature. Over 120 scientists, engi-  
neers, and physicians from universities, and government health  
agencies and industries reviewed the available body of research to  
develop the ANSI Standard (C95.1).  
The design of Safety Connect complies with the FCC guidelines in  
addition to those standards.  
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1-3. Emergency assistance  
Certification for the Safety Connect  
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83  
1-4. Hybrid system  
Hybrid system features  
Your vehicle is a hybrid vehicle. It has characteristics different  
from conventional vehicles. Be sure you are closely familiar with  
the characteristics of your vehicle, and operate it with care.  
1
The hybrid system combines the use of a gasoline engine and  
an electric motor (traction motor) according to driving condi-  
tions, improving fuel efficiency and reducing exhaust emis-  
sions.  
The illustration is an example for explanation and may differ from the  
actual item.  
1
2
3
Gasoline engine  
Front electric motor (traction motor)  
Rear electric motor (traction motor)*  
*: AWD models only  
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1-4. Hybrid system  
When stopped/during start off  
The gasoline engine stops* when the vehicle is stopped. During  
start off, the electric motor (traction motor) drives the vehicle. At  
slow speeds or when traveling down a gentle slope, the engine is  
stopped* and the electric motor (traction motor) is used.  
When shift position is in N, the hybrid battery (traction battery) is not  
being charged.  
*: When the hybrid battery (traction battery) requires charging or the engine  
is warming up, etc., the gasoline engine will not automatically stop.  
(P. 85)  
During normal driving  
The gasoline engine is predominantly used. The electric motor  
(traction motor) charges the hybrid battery (traction battery) as nec-  
essary.  
When accelerating sharply  
When the accelerator pedal is depressed heavily, the power of the  
hybrid battery (traction battery) is added to that of the gasoline  
engine via the electric motor (traction motor).  
When braking (regenerative braking)  
The wheels operate the electric motor (traction motor) as a power  
generator, and the hybrid battery (traction battery) is charged.  
Vehicle proximity notification system  
When driving with the gasoline engine stopped, a sound, which  
changes in accordance with the driving speed, will be played in order  
to warn people nearby of the vehicle’s approach. The sound will stop  
when the vehicle speed exceeds approximately 15 mph (25 km/h).  
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1-4. Hybrid system  
Regenerative braking  
In the following situations, kinetic energy is converted to electric energy and  
deceleration force can be obtained in conjunction with the recharging of the  
hybrid battery (traction battery).  
The accelerator pedal is released while driving with the shift position in D or  
B.  
The brake pedal is depressed while driving with the shift position in D or B.  
Hybrid System Indicator  
1
Hybrid System Indicator represents the  
hybrid system power output and regener-  
ative charging. (P. 127)  
Conditions in which the gasoline engine may not stop  
The gasoline engine starts and stops automatically. However, it may not stop  
automatically in the following conditions*:  
During gasoline engine warm-up  
During hybrid battery (traction battery) charging  
When the temperature of the hybrid battery (traction battery) is high or low  
When the heater is switched on  
*: Depending on the circumstances, the gasoline engine may also not stop  
automatically in situations other than those above.  
Charging the hybrid battery (traction battery)  
As the gasoline engine charges the hybrid battery (traction battery), the bat-  
tery does not need to be charged from an outside source. However, if the  
vehicle is left parked for a long time the hybrid battery (traction battery) will  
slowly discharge. For this reason, be sure to drive the vehicle at least once  
every few months for at least 30 minutes or 10 miles (16 km). If the hybrid  
battery (traction battery) becomes fully discharged and you are unable to start  
the hybrid system, contact your Toyota dealer.  
Charging the 12-volt battery  
P. 640  
After the 12-volt battery has discharged or when the terminal has been  
removed and installed during exchange, etc.  
The gasoline engine may not stop even if the vehicle is being driven by the  
hybrid battery (traction battery). If this continues for a few days, contact your  
Toyota dealer.  
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1-4. Hybrid system  
Sounds and vibrations specific to a hybrid vehicle  
There may be no engine sound or vibration even though the vehicle is able to  
move with the “READY” indicator is illuminated. For safety, apply the parking  
brake and make sure to shift the shift position to P when parked.  
The following sounds or vibrations may occur when the hybrid system is  
operating and are not a malfunction:  
Motor sounds may be heard from the engine compartment.  
Sounds may be heard from the hybrid battery (traction battery) under the  
rear seats when the hybrid system starts or stops.  
Relay operating sounds such as a snap or soft clank will be emitted from the  
hybrid battery (traction battery), under the rear seats, when the hybrid sys-  
tem is started or stopped.  
Sounds from the hybrid system may be heard when the back door is open.  
Sounds may be heard from the transmission when the gasoline engine  
starts or stops, when driving at low speeds, or during idling.  
Engine sounds may be heard when accelerating sharply.  
Sounds may be heard due to regenerative braking when the brake pedal is  
depressed or as the accelerator pedal is released.  
Vibration may be felt when the gasoline engine starts or stops.  
Cooling fan sounds may be heard from the air intake vent. (P. 88)  
Vehicle proximity notification system  
In the following cases, the vehicle proximity notification system may be diffi-  
cult for surrounding people to hear.  
In very noisy areas  
In the wind or the rain  
Also, as the vehicle proximity notification system is installed on the front of  
the vehicle, it may be more difficult to hear from the rear of the vehicle com-  
pared to the front.  
When “Proximity Notification System Malfunction Visit Your Dealer” is  
displayed on the multi-information display  
The vehicle proximity notification system may be malfunctioning. Have the  
vehicle inspected by your Toyota dealer immediately.  
Maintenance, repair, recycling, and disposal  
Contact your Toyota dealer regarding maintenance, repair, recycling and dis-  
posal. Do not dispose of the vehicle yourself.  
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1-4. Hybrid system  
Hybrid system precautions  
Take care when handling the hybrid system, as it is a high volt-  
age system (about 600 V at maximum) as well as contains parts  
that become extremely hot when the hybrid system is operating.  
Obey the warning labels attached to the vehicle.  
1
The illustration is an example for explanation and may differ from the  
actual item.  
1
2
3
4
6
7
Warning label  
High voltage cables (orange)  
Service plug  
Front electric motor (traction  
motor)  
Rear inverter (traction motor)*  
Rear electric motor (traction  
motor)*  
8
9
Power control unit  
Air conditioning compressor  
5
Hybrid battery (traction battery)  
*: AWD models only  
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1-4. Hybrid system  
Hybrid battery (traction battery) air intake vent  
There is an air intake vent under  
the right side of the rear seat for  
the purpose of cooling the hybrid  
battery (traction battery). If the  
vent is blocked, charging/dis-  
charging of the hybrid battery  
(traction battery) may become lim-  
ited.  
Emergency shut off system  
When a certain level of impact is detected by the impact sensor, the  
emergency shut off system blocks the high voltage current and stops  
the fuel pump to minimize the risk of electrocution and fuel leakage. If  
the emergency shut off system activates, your vehicle will not restart.  
To restart the hybrid system, contact your Toyota dealer.  
Hybrid warning message  
A message is automatically displayed when a malfunction occurs in  
the hybrid system or an improper operation is attempted.  
If a warning message is shown on  
the multi-information display, read  
the message and follow the  
instructions.  
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1-4. Hybrid system  
If a warning light comes on, a warning message is displayed, or the  
12-volt battery is disconnected  
The hybrid system may not start. In this case, try to start the system again. If  
the “READY” indicator does not come on, contact your Toyota dealer.  
Running out of fuel  
When the vehicle has run out of fuel and the hybrid system cannot be started,  
refuel the vehicle with at least enough gasoline to make the low fuel level  
warning light (P. 582) go off. If there is only a small amount of fuel, the  
hybrid system may not be able to start. (The standard amount of fuel is about  
2.0 gal. [7.5 L, 1.7 Imp.gal.], when the vehicle is on a level surface. This value  
may vary when the vehicle is on a slope. Add extra fuel when the vehicle is  
inclined.)  
1
Electromagnetic waves  
High voltage parts and cables on hybrid vehicles incorporate electromag-  
netic shielding, and therefore emit approximately the same amount of elec-  
tromagnetic waves as conventional gasoline powered vehicles or home  
electronic appliances.  
Your vehicle may cause sound interference in some third party-produced  
radio parts.  
Hybrid battery (traction battery)  
The hybrid battery (traction battery) has a limited service life. The lifespan of  
the hybrid battery (traction battery) can change in accordance with driving  
style and driving conditions.  
Starting the hybrid system in an extremely cold environment  
When the hybrid battery (traction battery) is extremely cold (below approxi-  
mately -22°F [-30°C]) under the influence of the outside temperature, it may  
not be possible to start the hybrid system. In this case, try to start the hybrid  
system again after the temperature of the hybrid battery increases due to the  
outside temperature increase etc.  
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1-4. Hybrid system  
WARNING  
High voltage precautions  
This vehicle has high voltage DC and AC systems as well as a 12-volt sys-  
tem. DC and AC high voltage is very dangerous and can cause severe  
burns and electric shock that may result in death or serious injury.  
Never touch, disassemble, remove or replace the high voltage parts,  
cables or their connectors.  
The hybrid system will become hot after starting as the system uses high  
voltage. Be careful of both the high voltage and the high temperature, and  
always obey the warning labels attached to the vehicle.  
Never try to open the service plug  
access hole located under the right side  
of the rear seat. The service plug is  
used only when the vehicle is serviced  
and is subject to high voltage.  
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1-4. Hybrid system  
WARNING  
Road accident cautions  
Observe the following precautions to reduce the risk of death or serious  
injury:  
Pull your vehicle off the road, apply the parking brake, shift the shift posi-  
tion to P, and turn the hybrid system off.  
1
Do not touch the high voltage parts, cables and connectors.  
If electric wires are exposed inside or outside your vehicle, an electric  
shock may occur. Never touch exposed electric wires.  
If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible.  
Never use a fire extinguisher that is not meant for electric fires. Using even  
a small amount of water may be dangerous.  
If your vehicle needs to be towed, do so with front wheels (2WD models)  
or four wheels (AWD models) raised. If the wheels connected to the elec-  
tric motor (traction motor) are on the ground when towing, the motor may  
continue to generate electricity. This may cause a fire. (P. 572)  
Carefully inspect the ground under the vehicle. If you find that liquid has  
leaked onto the ground, the fuel system may have been damaged. Leave  
the vehicle as soon as possible.  
AWD models  
If a fluid leak occurs, do not touch the fluid as it may be strong alkaline  
electrolyte from the hybrid battery (traction battery). If it comes into contact  
with your skin or eyes, wash it off immediately with a large amount of water  
or, if possible, boric acid solution. Seek immediate medical attention.  
2WD models  
Do not touch the battery if liquid is leaking from or adhering to it.  
If electrolyte (carbonic-based organic electrolyte) from the hybrid battery  
(traction battery) comes into contact with the eyes or skin, it could cause  
blindness or skin wounds. In the unlikely event that it comes into contact  
with the eyes or skin, wash it off immediately with a large amount of water,  
and seek immediate medical attention.  
If electrolyte is leaking from the hybrid battery (traction battery), do not  
approach the vehicle.  
Even in the unlikely event that the hybrid battery (traction battery) is dam-  
aged, the internal construction of the battery will prevent a large amount of  
electrolyte from leaking out. However, any electrolyte that does leak out  
will give off a vapor. This vapor is an irritant to skin and eyes and could  
cause acute poisoning if inhaled.  
Do not bring burning or high-temperature items close to the electrolyte.  
The electrolyte may ignite and cause a fire.  
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1-4. Hybrid system  
WARNING  
Hybrid battery (traction battery)  
2WD models: Your vehicle contains a sealed lithium-ion battery.  
Never resell, hand over or modify the hybrid battery. To prevent accidents,  
hybrid batteries that have been removed from a disposed vehicle are col-  
lected through Toyota dealer. Do not dispose of the battery yourself.  
Unless the battery is properly collected, the following may occur, resulting  
in death or serious injury:  
• The hybrid battery may be illegally disposed of or dumped, and it is haz-  
ardous to the environment or someone may touch a high voltage part,  
resulting in an electric shock.  
• The hybrid battery is intended to be used exclusively with your hybrid  
vehicle. If the hybrid battery is used outside of your vehicle or modified  
in any way, accidents such as electric shock, heat generation, smoke  
generation, an explosion and electrolyte leakage may occur.  
When reselling or handing over your vehicle, the possibility of an accident  
is extremely high because the person receiving the vehicle may not be  
aware of these dangers.  
If your vehicle is disposed of without the hybrid battery having been  
removed, there is a danger of serious electric shock if high voltage parts,  
cables and their connectors are touched. In the event that your vehicle  
must be disposed of, the hybrid battery must be disposed of by your  
Toyota dealer or a qualified service shop. If the hybrid battery is not dis-  
posed of properly, it may cause electric shock that can result in death or  
serious injury.  
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1-4. Hybrid system  
NOTICE  
Hybrid battery (traction battery) air intake vent  
Make sure not to block the air intake vent with anything, such as a seat  
cover, plastic cover, or luggage. If the vent is blocked, the charging/dis-  
charging of the hybrid battery (traction battery) may become limited.  
When dust etc. has accumulated in the air intake vent, clean it with a vac-  
uum cleaner to prevent the vent from clogging.  
1
Do not get water or foreign materials in the air intake vent as this may  
cause a short circuit and damage the hybrid battery (traction battery).  
Do not carry large amounts of water such as water cooler bottles in the  
vehicle. If water spills onto the hybrid battery (traction battery), the battery  
may be damaged. Have the vehicle inspected by your Toyota dealer.  
There is a filter installed to the air intake vent. When the filter remains  
noticeably dirty even after cleaning the air intake vent, filter cleaning or  
replacement is recommended. For information regarding filter cleaning or  
replacement, refer to P. 539.  
If “Maintenance required for Traction battery cooling parts See owner’s  
manual” is shown on the multi-information display, the air intake vent and  
filter may be clogged. Refer to P. 539 for information on how to clean the  
air intake vent.  
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1-5. Theft deterrent system  
Immobilizer system  
The vehicle’s keys have built-in transponder chips that prevent  
the hybrid system from starting if a key has not been previously  
registered in the vehicle’s on-board computer.  
Never leave the keys inside the vehicle when you leave the vehi-  
cle.  
This system is designed to help prevent vehicle theft but does not  
guarantee absolute security against all vehicle thefts.  
The indicator light flashes after  
the power switch has been turned  
off to indicate that the system is  
operating.  
The indicator light stops flashing  
after the power switch has been  
turned to ACCESSORY or ON  
mode to indicate that the system  
has been canceled.  
System maintenance  
The vehicle has a maintenance-free type immobilizer system.  
Conditions that may cause the system to malfunction  
If the grip portion of the key is in contact with a metallic object  
If the key is in close proximity to or touching a key registered to the security  
system (key with a built-in transponder chip) of another vehicle  
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1-5. Theft deterrent system  
Certification for the immobilizer system  
For vehicles sold in the U.S.A., Hawaii, American Samoa, Guam, Saipan  
and Puerto Rico  
1
For vehicles sold in Canada  
NOTICE  
To ensure the system operates correctly  
Do not modify or remove the system. If modified or removed, the proper  
operation of the system cannot be guaranteed.  
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1-5. Theft deterrent system  
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