Get MOBILITY -> Breakdown assistance Guide for Toyota Supra 2 Door Fifth Generation (2020-2025)

313

5-1. MOBILITY

If a warning light illuminates or

Breakdown assistance

flashes, or a warning message is

displayed, immediately stop the

vehicle in a safe place. Do not

open the hood to inspect the

engine, as doing so may lead to

serious injury, such as steam

burns. If a warning message is

displayed, perform the necessary

procedures according to the dis-

played message or explanation in

the owner’s manual.

Vehicle features and

options

This chapter describes all stan-

dard, country-specific and

optional features offered with

the series. It also describes fea-

tures and functions that are not

necessarily available in your

vehicle, e.g., due to the selected

options or country versions. This

also applies to safety-related

functions and systems. When

using these functions and sys-

tems, the applicable laws and

regulations must be observed.

These warning messages indicate

that a malfunction has occurred in

a system or function of the vehi-

cle. If you continue to drive the

vehicle, the engine may stop sud-

denly, possibly leading to an acci-

dent. Also, even if no warning

lights are illuminated or messages

are displayed, if any abnormal

sounds, smells or vibrations are

detected, or of the engine stops

suddenly, refrain from opening the

hood to inspect the engine and

consult an authorized Toyota

5

If a malfunction occurs

while driving

retailer or Toyota authorized

repairer, or any reliable repairer.

WARNING

If a malfunction occurs while driv-

ing, immediately stop the vehicle

in a safe place.

If you hear a loud noise or feel

something impact the underside

of the vehicle while driving, imme-

diately stop the vehicle in a safe

place.

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5-1. MOBILITY

WARNING

After stopping the vehicle in a

safe place, check the underside of

the vehicle for any leaking brake

fluid, oil or fuel. If any fluid is leak-

ing, stop driving immediately and

have the vehicle inspected by an

authorized Toyota retailer or Toy-

ota authorized repairer, or any

reliable repairer.

While driving, if a tire has been

punctured or has ruptured, firmly

grip the steering wheel, gradually

reduce the vehicle speed and

stop the vehicle in a safe place.

Avoid sudden braking and steer-

ing operations as doing so may

cause you to lose control of the

vehicle. Gradually reduce the

vehicle speed and stop the vehi-

cle in a safe place.

Brake and fuel lines run under the

floor of the vehicle. If any of these

lines are damaged, the brakes

may fail or leaking fuel may ignite

and cause a fire.

WARNING

During normal driving, do not turn

off the engine. Turning the engine

off while driving will not cause loss

of steering or braking control, but

the power assist to these systems

will be lost. This will make it more

difficult to steer and brake, so you

should pull over and stop the

vehicle as soon as it is safe to do

so.

If you have been involved

in a collision

If you have been involved in a

collision, perform the following:

1 Immediately leave the vehi-

cle and move to a safe place

in order to avoid secondary

collisions. Make sure to turn

the engine switch off to help

prevent the vehicle from

catching fire. If the airbags

have deployed (inflated), the

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5-1. MOBILITY

airbag related parts will be

extremely hot. Avoid touching

the parts with your hands or

any part of your body.

1 Unlock the cover, arrow 1,

and fold open, arrow 2.

2 If someone has been injured,

contact emergency services

and request assistance. If

someone has no obvious

external injuries, but they

may have a head injury, keep

their airway open while mov-

ing them as little as possible.

If there is danger of the vehi-

cle being involved in a sec-

ondary collision, move the

injured person to a safe place

while keeping them as hori-

zontal as possible.

2 Remove the warning triangle.

5

Hazard warning flashers

Roadside assistance

Concept

Contact the roadside assis-

tance if assistance is needed in

the event of a breakdown.

The button is located in the cen-

ter console.

The red light in the button

flashes when the hazard warn-

ing flashers are activated.

General information

In the event of a breakdown,

data on the vehicle's condition is

transmitted to the roadside

assistance.

Warning triangle*

*

: if equipped

Roadside assistance can also

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5-1. MOBILITY

be contacted via a vehicle mes-

sage, refer to page 132.

For technical reasons, the emer-

gency call cannot be guaran-

teed under unfavorable

conditions.

Functional requirements

 Active Toyota Supra Connect

Overview

contract.

 Cellular network reception.

 Standby state is switched on.

Starting roadside assis-

tance

Via Toyota Supra Command:

1 "Toyota Supra Connect"

2 "Toyota Supra Assistance"

3 "Roadside assistance"

SOS button.

A voice connection is established.

Functional requirements

Emergency call

Automatic emergency call

Concept

 Active Toyota Supra Connect

contract.

 Standby state is switched on.

 The automatic emergency call

is functional.

In case of an emergency, an

emergency call can be triggered

automatically by the system or

manually.

 The SIM card integrated in

the vehicle has been acti-

vated.

Automatic triggering

General information

Under certain conditions, for

instance if the airbags trigger, an

emergency call is automatically

initiated immediately after an

accident of corresponding

Only press the SOS button in an

emergency.

The automatic emergency call

establishes a connection with

the Toyota Emergency Call Cen-

ter.

severity. Automatic emergency

call is not affected by pressing

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5-1. MOBILITY

gency Call Center may still be able

to hear the occupants of the vehi-

cle.

the SOS button.

Manual triggering

The Toyota Emergency Call

Center ends the Emergency

call.

1 Tap the cover.

2 Press and hold the SOS but-

ton until the LED in the area

of the button illuminates

green.

Jump-starting

 The LED is illuminated green

when an emergency call has

been initiated.

General information

If the battery is discharged, the

engine can be started using the

battery of another vehicle and

two jumper cables. Only use

jumper cables with fully insu-

lated clamp handles.

If a cancel prompt appears on the

Control Display, the emergency call

can be aborted.

If the situation allows, wait in your

vehicle until the voice connection

has been established.

5

Safety information

WARNING

 The LED flashes green when

a connection to the Toyota

Emergency Call Center has

been established.

Contact with live components can

lead to an electric shock. There is

a risk of injuries or danger to life.

Do not touch any components

that are under voltage.

The Toyota Emergency Call Center

then makes contact with the occu-

pants of the vehicle and initiates

further steps to help.

Even if you are unable to respond,

the Toyota Emergency Call Center

can take further steps to help you

under certain circumstances.

WARNING

If the jumper cables are con-

nected in the incorrect order,

sparking may occur. There is a

risk of injury. Pay attention to the

correct order during connection.

For this, data is transmitted to the

Toyota Emergency Call Center

which serves to determine the nec-

essary rescue measures. E.g., the

current position of the vehicle, if it

can be established.

NOTICE

In the case of body contact

between the two vehicles, a short

circuit can occur during

jump-starting. There is a risk of

damage to property. Make sure

that no body contact occurs.

Even if the Toyota Emergency Call

Center is no longer heard through

the loudspeakers, the Toyota Emer-

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5-1. MOBILITY

2 Attach one terminal clamp of

the positive jumper cable to

the positive terminal of the

battery, or to the correspond-

ing starting aid terminal of the

vehicle providing assistance.

Preparation

1 Check whether the battery of

the other vehicle has a volt-

age of 12 volts. The voltage

information can be found on

the battery.

3 Attach the terminal clamp on

the other end of the cable to

the positive terminal of the

battery, or to the correspond-

ing starting aid terminal of the

vehicle to be started.

2 Switch off the engine of the

assisting vehicle.

3 Switch off any electronic sys-

tems/power consumers in

both vehicles.

4 Attach one terminal clamp of

the negative jumper cable to

the negative terminal of the

battery, or to the correspond-

ing engine or body ground of

assisting vehicle.

Starting aid terminals

The starting aid terminal in the

engine compartment acts as the

positive battery terminal.

A special connection on the

body in the engine compartment

acts as the negative battery ter-

minal.

5 Attach the second terminal

clamp to the negative termi-

nal of the battery, or to the

corresponding engine or

body ground of the vehicle to

be started.

Additional information:

Overview of engine compart-

ment, refer topage 291.

Starting the engine

Open the cover of the positive

battery terminal.

Never use spray fluids to start

the engine.

Connecting the cables

1 Start the engine of the assist-

ing vehicle and let it run for

several minutes at an

Before you begin, switch off all

unnecessary electronic sys-

tems/power consumers, such as

the radio, on the assisting and

receiving vehicle.

increased idle speed.

2 Start the engine of the vehicle

that is to be started in the

usual way.

1 Open the cover of the starting

If the first starting attempt is not

successful, wait a few minutes

before making another attempt in

aid terminal.

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5-1. MOBILITY

NOTICE

order to allow the discharged bat-

tery to recharge.

The vehicle can become dam-

3 Let both engines run for sev-

aged when lifting and securing it.

eral minutes.

There is a risk of damage to prop-

erty.

4 Disconnect the jumper

cables in the reverse order.

●Lift the vehicle using suitable

means.

Check the battery and recharge,

if needed.

●Do not lift or secure the vehicle

by its tow fitting, body parts, or

suspension parts.

Tow-starting and towing

Pushing the vehicle

Safety information

WARNING

To remove a broken-down vehi-

cle from the danger area, it can

be pushed for a short distance.

Due to system limits, individual

functions can malfunction during

tow-starting/towing with the Toy-

ota Supra Safety systems acti-

vated. There is a risk of an

accident. Switch all Toyota Supra

Safety systems off prior to

For rolling or pushing the vehi-

cle, refer to page 125.

5

Tow truck

tow-starting/towing.

Transporting the vehicle

General information

The vehicle is not permitted to

be towed.

The vehicle should only be

transported on a loading plat-

form.

Safety information

NOTICE

The vehicle can be damaged

when towing the vehicle with a

single lifted axle. There is a risk of

damage to property. The vehicle

should only be transported on a

loading platform.

Towing other vehicles

General information

Switch on the hazard warning

system, depending on local reg-

ulations.

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5-1. MOBILITY

If the electrical system has

failed, clearly identify the vehicle

being towed by placing a sign or

a warning triangle in the rear

window.

Tow rope

Observe the following notes

when using the tow rope:

 Use nylon ropes or straps,

which will enable the vehicle

to be towed without jerking.

Safety information

WARNING

 Make sure the tow rope is not

twisted when fastening.

If the approved gross vehicle

weight of the towing vehicle is

lighter than the vehicle to be

towed, the tow fitting can tear off

or it will not be possible to control

the vehicle's response. There is a

risk of an accident. Make sure

that the gross vehicle weight of

the towing vehicle is heavier than

the vehicle to be towed.

 Check the fastening of the

tow fitting and tow rope in reg-

ular intervals.

 Do not exceed a towing

speed of 30 mph/50 km/h.

 Do not exceed a towing dis-

tance of 3 miles/5 km.

 When starting to tow the vehi-

cle, make sure that the tow

rope is taut.

NOTICE

If the tow bar or tow rope is

attached incorrectly, damage to

other vehicle parts can occur.

There is a risk of damage to prop-

erty. Correctly attach the tow bar

or tow rope to the tow fitting.

Tow fitting

General information

Tow bar

The tow fittings used should be

on the same side on both vehi-

cles.

Should it prove impossible to

avoid mounting the tow bar at

an offset angle, please follow

the following:

The screw-in tow fitting should

always be carried in the vehicle.

 Maneuvering capability is lim-

ited going around corners.

The tow fitting can be screwed

in at the front or rear of the vehi-

cle.

 The tow bar will generate lat-

eral forces if it is secured with

an offset.

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5-1. MOBILITY

The tow fitting is found in the

onboard vehicle tool kit, refer to

page 303.

ing instead of a marking, pull the

cover out by the opening.

Tow-starting

 Use only the tow fitting pro-

vided with the vehicle and

screw it all the way in.

Do not tow-start the vehicle.

Start the engine by jump-start-

ing, refer to page 317, if possi-

ble.

 Use the tow fitting for towing

on paved roads only.

 Avoid lateral loading of the

tow fitting, for instance do not

lift the vehicle by the tow fit-

ting.

Have the reasons for the start-

ing difficulties corrected by your

Toyota dealer.

 Check the fastening of the

tow fitting in regular intervals.

Safety information

5

NOTICE

If the tow fitting is not used as

intended, there may be damage

to the vehicle or to the tow fitting.

There is a risk of damage to prop-

erty. Follow the notes on using the

tow fitting.

Screw thread for tow fit-

ting

Press on the mark on the edge

of the cover to push it out.

For covers which have an open-

Supra Owner's Manual_U (from Jul. '20 Prod.)

MOBILITY -> Breakdown assistance for Your Toyota Supra 2 Door Fifth Generation (2020-2025)

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