MAINTENANCE AND SERVICE
Scheduling service and repairs5
This service offers a way to send a booking
request for service and workshop appoint-
ments directly from the vehicle.
When it is time for service, and in certain
cases if the vehicle requires repairs, a mes-
sage will be displayed in the instrument panel
and at the top of the center display. The time
for service is determined by how much time
has elapsed, the number of hours the engine
has run, or the distance driven since the last
service.
2.
3.
4.
5.
The retailer will send you a digital appointment
suggestion. You also have information about
your retailer available in the vehicle so that you
can contact your workshop.
Tap Appointments.
Tap Request appointment.
Check that your Volvo ID is correct.
Make sure your preferred Workshop is
correct.
Accepting an appointment suggestion
When the vehicle has received an appoint-
ment suggestion, a message will be displayed
at the top of the center display.
6.
In the Tap to write information to the
workshop field, you can provide details
on what you would like performed during
the visit or other important information to
your workshop.
1. Tap the message.
2. To accept the suggested appointment, tap
Accept. Otherwise, tap Send new
proposal or Decline.
7.
Tap Send appointment request.
To use the service
> You will receive an appointment sug-
gestion by email within a couple of
days7.
Create a Volvo ID and register it to the
For some markets, the system reminds you
when an appointment time is approaching and
the navigation system8 can also guide you to
the workshop at the appointed time.
•
vehicle.
To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet6.
•
On some markets, the message in the
instrument panel indicating that the
vehicle requires service will go out once
the appointment request has been sent.
Related information
Vehicle status (p. 560)
•
Book service
Book a service request when desired or when
a message is displayed indicating that service
or repairs are needed.
Sending vehicle information to the work-
shop (p. 562)
•
8.
Tap Cancel request if you would like to
cancel your request.
Navigating in the center display's views
(p. 112)
•
The appointment request contains information
about your vehicle that helps the workshop
plan for your visit.
1.
Open the Car Status app from App view
in the center display.
Volvo ID (p. 26)
•
•
Internet-connected vehicle* (p. 486)
3
Certain markets only.
AdBlue Diesel models only.
Certain markets only.
There may be a charge for transmitting data over the Internet, depending on your service plan.
Timespan may vary depending on market.
4
5
6
7
8
For vehicles with Sensus Navigation*.
* Option/accessory. 561
English 
