MAINTENANCE AND SERVICE
Book service and repair5
This service provides a way to send a booking
request for service and workshop visit
directly in the car.
When it is time for service, and in some cases
when the car is in need of repair, a message
will appear in the driver display and at the top
of the centre display. The service date is deter-
mined by how much time has passed, hours
that the engine has been running, or distance
driven since the last service.
4.
5.
6.
Make sure that the correct Volvo ID is
filled in.
Accept the appointment suggestion
When the car has received an appointment
suggestion, a message will be shown at the
top of the centre display.
Make sure that the desired Workshop
information is filled in.
1. Tap the message.
Fill in the field Tap to write information
to the workshop if there is anything you
would like done during the workshop visit
or any other important information to your
workshop.
2. If the suggested booking is acceptable,
tap on Accept. Otherwise, tap on Send
new proposal or Decline.
For certain markets, the system reminds you
of a scheduled appointment time as it
approaches and the navigation system8 can
also guide you to the workshop when the time
comes.
7.
Press Send appointment request.
> You will receive an appointment sug-
gestion via e-mail within a couple of
days7.
Before the service can be used
Create a Volvo ID and register it to the car.
•
To send and receive booking information,
the car must be connected to the Inter-
net6.
•
In certain markets, once you have sent
the appointment request, the message
that the car needs service is extin-
guished in the driver display.
NOTE
If you experience problems with this serv-
ice – contact your Volvo dealer.
Book a service
Fill in a booking request when so required or
when a message indicating that the car needs
a service or repair is shown.
8.
Tap on Cancel request to cancel your
request.
Related information
Car status (p. 584)
•
The booking enquiry sent from the car
includes car information that facilitates work-
shop planning.
1.
Open the Car Status app from the app
Sending car information to a workshop
(p. 586)
•
view in the centre display.
2.
3.
Press Appointments.
Navigating in the centre display's views
(p. 103)
•
The retailer comes back with a digital booking
proposal. Information about your dealer is also
available in the car so that you can contact
your workshop.
Press Request appointment.
5
Applies to certain markets.
6
7
8
Data is transferred (data traffic) when using the Internet, and this may involve a cost.
This time frame may vary depending on market.
Applies to Sensus Navigation*.
}}
* Option/accessory. 585
English 
