YOUR VOLVO for Your Volvo XC40 SUV Second Generation (2022-2026)

YOUR VOLVO  
YOUR VOLVO  
When a Volvo ID is registered in the car, sev-  
eral services will be made available. Several  
Volvo IDs can be used for the same car and  
several cars can even be connected to the  
same Volvo ID.  
Volvo ID  
Creating and registering a Volvo ID  
It is possible to create a Volvo ID in different  
ways. If the Volvo ID is created at  
volvocars.com or with Volvo On Call app2, the  
Volvo ID must also be registered to the car to  
enable use of the various Volvo ID services.  
Volvo ID is a personal ID that gives access to  
a wide range of services via a single user-  
name and password.  
NOTE  
Related information  
The services available may vary over time  
and depend on equipment level and mar-  
ket.  
Creating and registering a Volvo ID  
(p. 26)  
Create a Volvo ID with the Volvo ID app  
1. Download the Volvo ID app from  
Download Centre in the centre display's  
app view.  
Book service and repair (p. 585)  
Examples of services:  
2. Start the app and register a personal email  
address.  
Volvo On Call app* – check the car with  
your phone. For example, you can check  
fuel level, show the nearest petrol station  
and lock the car remotely.  
3. Follow the instructions that are automati-  
cally sent to the specified email address.  
Send to Car – send addresses from map  
services on the Web, directly to the car.  
> A Volvo ID has now been created and  
automatically registered to the car.  
Volvo ID services can now be used.  
Book service and repair – register a work-  
shop/dealer and book a service directly  
from the car.  
Create a Volvo ID on the Volvo Cars  
website  
1. Go into volvocars.com and log in3 using  
the icon at the top right. Select Create  
Volvo ID.  
NOTE  
If the username/password for a service  
(e.g. Volvo On Call) is changed, then it is  
also changed automatically for other servi-  
ces.  
2. Enter a personal email address.  
3. Follow the instructions that are automati-  
cally sent to the specified email address.  
> A Volvo ID has now been created. Read  
below to learn how to register the ID to  
the car.  
Volvo ID is created from the car,  
volvocars.com or the Volvo On Call app1.  
1
If you have Volvo On Call*.  
26  
* Option/accessory.  
YOUR VOLVO  
Create a Volvo ID with the Volvo On Call  
app4  
1. Download the latest version of the Volvo  
On Call app to the phone5.  
Registering your Volvo ID to the car  
If you created your Volvo ID via the web or the  
Volvo On Call app, register it to your car as fol-  
lows:  
1. If not done already, download the Volvo ID  
app from Download Centre in the centre  
display's app view.  
2. Select to create Volvo ID.  
3. The web page for creating a Volvo ID  
opens. Fill in the requested information.  
4. Tick the box to accept the terms and con-  
ditions.  
NOTE  
To download apps, the car must be con-  
nected to the Internet.  
5. Press the button that creates your Volvo  
ID.  
6. An e-mail message is sent to the address  
given. Click on the link in the e-mail mes-  
sage to activate Volvo ID.  
2. Start the app and enter your Volvo ID/your  
email address.  
3. Follow the instructions that are automati-  
cally sent to the email address linked to  
your Volvo ID.  
> Now the Volvo ID is ready to use.  
> Your Volvo ID is now registered to the  
car. Volvo ID services can now be used.  
Related information  
Volvo ID (p. 26)  
Downloading apps (p. 478)  
Managing system updates via the Down-  
load Centre (p. 583)  
Internet-connected car* (p. 517)  
2
Only applies to certain markets.  
Available on certain markets.  
Cars with Volvo On Call*.  
Available to download via e.g. Apple App Store or Google Play.  
3
4
5
* Option/accessory. 27  
YOUR VOLVO  
cient products and solutions in order to  
reduce the negative impact on the environ-  
ment.  
Drive-E - cleaner driving pleasure  
Volvo Car Corporation is constantly working  
on the development of safer and more effi-  
Environmental care is one of Volvo Cars’ core  
values and influences all operations. The envi-  
ronmental work is based on the whole life  
cycle of the car and takes into account the  
environmental impact it has, from design to  
scrapping and recycling. Volvo Cars' basic  
principle is that every new product developed  
must have less impact on the environment  
than the product it replaces.  
air inside a Volvo is, for example, cleaner than  
the air outside thanks to the climate control  
system.  
Fuel consumption  
Since a large part of a car's total environmen-  
tal impact stems from its use, the emphasis of  
Volvo Cars' environmental work is on reducing  
fuel consumption, carbon dioxide emissions  
and other air pollutants. Volvo cars have com-  
petitive fuel consumption in each of their  
respective classes. Lower fuel consumption  
generally results in lower emission of the  
greenhouse gas, carbon dioxide.  
Your Volvo complies with stringent interna-  
tional environmental standards. All Volvo's  
manufacturing units must be ISO 14001 certi-  
fied, and this supports a systematic approach  
to the operation's environmental issues, which  
leads to continuous improvement with  
reduced environmental impact. Holding the  
ISO certificate also means that environmental  
laws and regulations in force are complied  
with. Volvo also requires that its partners must  
also meet these requirements.  
Volvo's environmental management work has  
resulted in the development of more effective  
and less polluting drivelines Drive-E. Personal  
environment is also important to Volvo - the  
28  
YOUR VOLVO  
and oil, in an environmentally safe manner.  
Consult a workshop in the event of uncertainty  
about how this type of waste should be dis-  
carded - an authorised Volvo workshop is rec-  
ommended.  
that allows the fan to start when the car is  
unlocked with the remote control key.  
Contributing to a better environment  
An energy-efficient and economical car can  
contribute to reduced environmental impact  
and also involve reduced costs for the owner  
of the car. As the driver, it is easy to reduce  
fuel consumption and thereby save money and  
contribute to a better environment - here is  
some advice:  
Interior  
The material used in the interior of a Volvo is  
carefully selected and has been tested in order  
to be pleasant and comfortable. Some of the  
details are hand-made, such as the seams of  
the steering wheel that are sewn by hand. The  
interior is monitored in order not to emit  
strong odours or substances that cause dis-  
comfort in the event of e.g. high heat and  
bright light.  
Efficient emission control  
Your Volvo is manufactured following the con-  
cept "Clean inside and out" – a concept that  
encompasses a clean interior environment as  
well as highly efficient emission control. In  
many cases the exhaust emissions are well  
below the applicable standards.  
Plan for an effective average speed.  
Speeds above approx. 80 km/h (approx.  
50 mph) and below 50 km/h (approx.  
30 mph) lead to increased energy con-  
sumption.  
Clean air in the passenger  
compartment  
An air filter helps prevent dust and pollen  
entering the passenger compartment via the  
air intake.  
Volvo workshops and the environment  
Regular maintenance creates the conditions  
for a long service life and low fuel consump-  
tion for your car. In this way you also contrib-  
ute to a cleaner environment. When Volvo's  
workshops are entrusted with the service and  
maintenance of your car it becomes part of  
Volvo's system. Volvo makes clear demands  
regarding the way in which workshop prem-  
ises shall be designed in order to prevent spills  
and discharges into the environment. The  
workshop staff have the knowledge and the  
tools required to guarantee good environmen-  
tal care.  
Follow the Service and Warranty Book-  
let's recommended intervals for service  
and maintenance of the car.  
Avoid letting the engine idle - switch off  
the engine when stationary for longer peri-  
ods. Pay attention to local regulations.  
The Interior Air Quality System (IAQS)*  
ensures that the incoming air is cleaner than  
the air in the traffic outside.  
Plan the journey - a lot of unnecessary  
stops and uneven speed contribute to  
increased fuel consumption.  
The system cleans the air in the passenger  
compartment from contaminants such as par-  
ticles, hydrocarbons, nitrous oxides and  
ground-level ozone. If the outside air is conta-  
minated then the air intake is closed and the  
air is recirculated. Such a situation may arise  
in heavy traffic, queues and tunnels for exam-  
ple.  
Use preconditioning* before starting in  
cold conditions - it improves starting  
capacity and reduces wear in cold  
weather. The engine reaches normal oper-  
ating temperature more quickly, which  
decreases consumption and reduces  
emissions.  
Recycling  
Since Volvo works from a life cycle perspec-  
tive, it is also important that the car is recycled  
in an environmentally sound manner. Almost  
all of the car can be recycled. The last owner  
IAQS is a part of the Clean Zone Interior Pack-  
age (CZIP)*, which also includes a function  
Also remember to always dispose of environ-  
mentally hazardous waste, such as batteries  
}}  
* Option/accessory. 29  
YOUR VOLVO  
|| of the car is therefore requested to contact a  
retailer for referral to a certified/approved  
recycling facility.  
Related information  
Fuel consumption and CO2 emissions  
(p. 659)  
Economical driving (p. 438)  
Start and switch off preconditioning*  
(p. 208)  
The owner's manual and the environment  
(p. 23)  
Air quality (p. 187)  
30  
* Option/accessory.  
YOUR VOLVO  
Park assist camera*  
Road Sign Information*  
Electronic stability control  
Roll Stability Control  
Speed limiter*  
Whiplash Protection System  
IntelliSafe – driver support and  
safety  
IntelliSafe is the Volvo Cars concept for car  
safety. IntelliSafe comprises a number of sys-  
tems6, whose purpose is to make a car jour-  
ney safer, to prevent injuries and to protect  
passengers and other road users.  
Seatbelts with seatbelt tensioners  
Airbags  
NOTE  
Read the individual sections on each sys-  
tem in order to fully understand the func-  
tions and learn about important warnings.  
Cruise control  
WARNING  
Adaptive cruise control*  
Rear Collision Warning  
Driver Alert Control  
All-wheel drive7  
The functions are supplementary aids -  
they cannot handle all situations in all con-  
ditions.  
Related information  
Active main beam (p. 143)  
The driver always bears responsibility that  
the vehicle is driven safely and that applica-  
ble road traffic rules and regulations are fol-  
lowed.  
Safety (p. 44)  
Prevention  
Driving support systems (p. 270)  
With the aim of assisting the driver to avoid an  
accident, IntelliSafe has the following func-  
tions.  
Support  
City Safety  
With the aim of assisting the driver to drive  
the car in a safer way, IntelliSafe has the fol-  
lowing functions.  
Distance Warning*  
Lane assistance  
Collision Avoidance  
Active main beam  
Tunnel detection  
Pilot Assist  
Protection  
With the aim of protecting the driver and pas-  
sengers in certain situations in the event of an  
accident, IntelliSafe has the following collabo-  
rative functions.  
Cross Traffic Alert*  
Blind Spot Information*  
Park Assist*  
Park Assist Pilot*  
6
Some of the systems are fitted as standard, while others are options. This may vary depending on market, model year and car model.  
All Wheel Drive  
7
* Option/accessory. 31  
YOUR VOLVO  
Sensus offers an intelligent interface and  
online connectivity with the digital world. An  
intuitive navigation structure makes it possible  
to receive relevant support, information and  
entertainment when it is necessary, without  
distracting the driver.  
Sensus - online connectivity and  
entertainment  
Sensus makes it possible to use different  
types of apps and turn the car into a Wi-Fi  
hotspot.  
Information when it is needed, where  
it is needed  
The different displays in the car provide infor-  
mation at the right time. The information is  
shown in different locations based on how it  
should be prioritised by the driver.  
This is Sensus  
Sensus covers all solutions in the car that are  
connected with entertainment, online connec-  
tivity, navigation* and the user interface  
between driver and car. It is Sensus that  
makes communication possible between you,  
the car and the outside world.  
32  
* Option/accessory.  
YOUR VOLVO  
Different types of information are shown in different displays depending on how the information should be prioritised.  
The driver display shows information on speed  
and e.g. incoming calls or song tracks being  
played. The display is operated via the two  
steering wheel keypads.  
Driver display  
Centre display  
Driver display8.  
8
The figure is schematic - parts may vary depending on car model.  
}}  
33  
YOUR VOLVO  
|| Many of the main functions of the car are con-  
trolled from the centre display, a touch screen  
which reacts to touch. The number of physical  
buttons and controls in the car is therefore  
minimal. The screen can even be operated  
while wearing gloves.  
From here, for example, you can control the  
climate control system, the entertainment sys-  
tem and seat position*. The information that is  
shown in the centre display can be acted on  
by the driver or someone else in the car when  
the opportunity arises.  
Voice recognition system  
The voice recognition system  
can be used without the  
driver needing to take his/her  
hands off the steering wheel.  
The system can understand  
natural speech. Use voice  
recognition to, for example,  
play back a song, call someone, increase the  
temperature or read out a text message.  
Related information  
Driver display (p. 77)  
Overview of centre display (p. 97)  
Voice recognition (p. 130)  
Internet-connected car* (p. 517)  
Sharing Internet access from the car via a  
Wi-Fi hotspot (p. 520)  
34  
* Option/accessory.  
YOUR VOLVO  
data when a non-trivial collision situation  
Software updates  
Recording data  
occurs. The EDR does not record any data  
during normal driving conditions. Similarly, the  
system never registers who is driving the vehi-  
cle or the geographic location of the accident  
or near-miss situation. However, other parties,  
such as the police, could use the recorded  
data in combination with the type of person-  
ally identifiable information routinely collected  
after a traffic accident. Special equipment and  
access to either the vehicle or the EDR is  
required to be able to interpret the registered  
data.  
So that you as a Volvo customer get the best  
experience of your car, Volvo continuously  
develops the systems in the cars and the ser-  
vices that you are offered.  
In connection with service at an authorised  
Volvo dealer, the software in your Volvo will be  
updated to the latest version. The latest soft-  
ware update allows you to benefit from availa-  
ble improvements, including improvements  
from earlier software updates.  
As part of Volvo's safety and quality assur-  
ance, certain information about the vehicle's  
operation, functionality and incidents are  
recorded in the car.  
Event Data Recorder (EDR)  
This vehicle is equipped with an "Event Data  
Recorder" (EDR). Its primary purpose is to  
register and record data related to traffic acci-  
dents or collision-like situations, such as times  
when the airbag deploys or the vehicle strikes  
an obstacle in the road. The data is recorded in  
order to increase understanding of how vehi-  
cle systems work in these types of situations.  
The EDR is designed to record data related to  
vehicle dynamics and safety systems for a  
short time, usually 30 seconds or less.  
For more information about available updates  
and frequently asked questions, visit  
volvocars.com/support.  
In addition to the EDR, the car is equipped  
with a number of computers designed to con-  
tinually check and monitor the function of the  
car. They can record data during normal driv-  
ing conditions, but in particular register faults  
affecting the vehicle's operation and function-  
ality, or upon activation of the vehicle's driver  
support function (e.g. City Safety and the auto  
brake function).  
NOTE  
Functionality after updating may vary  
depending on market, model, model year  
and options.  
The EDR in this vehicle is designed to record  
data related to the following in the event of  
traffic accidents or collision-like situations:  
Related information  
How the various systems in the car  
worked  
Sensus - online connectivity and entertain-  
ment (p. 32)  
Some of the recorded data is required to ena-  
ble service and maintenance technicians to  
diagnose and remedy any faults that occurred  
in the vehicle. The registered information is  
also needed to enable Volvo to satisfy legal  
requirements laid out in laws and by govern-  
ment authorities. Information registered in the  
vehicle is stored in its computer until the vehi-  
cle is serviced or repaired.  
Whether the driver and passenger seat-  
belts were fastened/tensioned  
Managing system updates via the Down-  
load Centre (p. 583)  
The driver's use of the accelerator or brake  
pedal  
The travel speed of the vehicle  
This information can help us understand the  
circumstances in which traffic accidents, inju-  
ries and damage occur. The EDR only records  
}}  
35  
YOUR VOLVO  
|| In addition to the above, the registered infor-  
mation can be used in aggregate form for  
research and product development with the  
aim of continuously improving the safety and  
quality of Volvo cars.  
also to manage Volvo Car Corporation's war-  
ranty undertakings, as well as to meet legal  
requirements related to engine emissions  
data.  
Terms & Conditions for Services  
Volvo offers services that help to enhance car  
safety and comfort.  
These services include everything from assis-  
tance in emergencies to navigation and vari-  
ous maintenance services.  
NOTE  
Volvo will not contribute to the above-descri-  
bed information being disclosed to third par-  
ties without the vehicle owner's consent. To  
comply with national legislation and regula-  
tions, Volvo may be forced to disclose infor-  
mation of this nature to the police or other  
authorities who may assert a legal right to  
access such. Special technical equipment  
which Volvo and workshops that have entered  
into agreements with Volvo have access to is  
required to be able to read and interpret the  
recorded data. Volvo is responsible that the  
information, which is transferred to Volvo dur-  
ing servicing and maintenance, is securely  
stored and managed and that its management  
complies with relevant legal requirements. For  
further information - contact a Volvo retailer.  
In conjunction with data collection, Volvo  
may use a small part of the vehicle's data  
plan of up to 10 MB/month.  
Before using the services, it is important for  
you to read the support information relating to  
the Terms & Conditions for Services at  
volvocars.com.  
Related information  
Customer Privacy Policy (p. 37)  
Vehicle Connectivity Module (VCM  
High)  
Vehicles equipped with VCM High can collect  
data on the vehicle's safety functions as well  
as other functions in the vehicle. Data are col-  
lected for product development, quality fol-  
low-up and safety work, as well as to improve  
and monitor the vehicle's quality and its safety  
functions. The purpose of data collection is  
36  
YOUR VOLVO  
Customer Privacy Policy  
Important information on  
accessories and auxiliary  
equipment  
WARNING  
Volvo respects and safeguards the personal  
integrity of everyone visiting our website.  
This policy regards to the handling of cus-  
tomer data and personal information. The pur-  
pose is to give current, past and potential cus-  
tomers a general understanding of:  
The driver always bears the ultimate  
responsibility that the car is used safely  
and that laws and regulations in force are  
followed.  
The incorrect connection and installation of  
accessories and extra equipment can nega-  
tively affect the car's electronic system.  
We strongly recommend that Volvo owners  
only install Volvo approved original accesso-  
ries, and that installation of accessories is only  
carried out by trained and qualified Volvo serv-  
ice technicians. Certain accessories only func-  
tion when associated software is installed in  
the car's computer system.  
It is also important that the car has mainte-  
nance and service according to Volvo's rec-  
ommendations, the owner's information  
and the service and warranty booklet.  
The circumstances in which we gather  
and process your personal data.  
If the on-board information differs from the  
printed owner's manual then the printed  
information always has precedence.  
The types of personal data we gather.  
The reason we gather your personal data.  
How we handle your personal data.  
Related information  
For more information on the policy, search  
support information at volvocars.com.  
The equipment described in the owner's man-  
ual is not available in all cars - they have differ-  
ent equipment depending on adaptations for  
the needs of different markets and national or  
local laws and regulations.  
Installation of accessories (p. 38)  
Connection of equipment to the car's  
diagnostic socket (p. 38)  
Related information  
User terms and conditions and data shar-  
ing (p. 523)  
Reading the owner's manual (p. 21)  
Options or accessories described in this man-  
ual are marked with an asterisk. In the event of  
uncertainty over what is standard or an  
Terms & Conditions for Services (p. 36)  
Recording data (p. 35)  
option/accessory, contact a Volvo retailer.  
37  
YOUR VOLVO  
Volvo does not accept any liability for  
deaths, personal injury or costs arising as  
a result of the installation of non-original  
accessories.  
Installation of accessories  
Connection of equipment to the  
car's diagnostic socket  
Incorrect connection and installation of soft-  
ware or diagnostic tools may have a negative  
effect on the car's electronic system.  
We strongly recommend that Volvo owners  
only install Volvo approved original accesso-  
ries, and that installation of accessories is only  
carried out by trained and qualified Volvo serv-  
ice technicians. Certain accessories only func-  
tion when associated software is installed in  
the car's computer system.  
We strongly recommend that Volvo owners  
only install Volvo approved original accesso-  
ries, and that installation of accessories is  
only carried out by trained and qualified Volvo  
service technicians. Certain accessories only  
function when associated software is instal-  
led in the car's computer system.  
Related information  
Important information on accessories and  
auxiliary equipment (p. 37)  
Volvo original accessories are tested to  
ensure that they function with the car sys-  
tems for performance, safety and emis-  
sions control. In addition, a trained and  
qualified Volvo service technician knows  
where accessories may or may not be  
safely installed in your Volvo. Always seek  
the advice of a trained and qualified Volvo  
service technician before installing any  
accessories in or on your car.  
Accessories that are not approved by  
Volvo may not have been specifically tes-  
ted for use with your car.  
Some of the car's performance or safety  
systems can be negatively affected if you  
install accessories that have not been tes-  
ted by Volvo, or if you permit someone  
without experience of the car to install  
accessories.  
Data link connector (On-board Diagnostic, OBDII) is  
under the instrument panel on the driver's side.  
Damage that is caused by accessories  
installed in a non-approved or incorrect  
way is not covered by any new car war-  
ranty. More warranty information can be  
found in the service and warranty booklet.  
38  
YOUR VOLVO  
Showing the car's identification  
number  
When contacting a Volvo dealer concerning  
your Volvo On Call subscription, for example,  
you will need the car's identification number  
(VIN9).  
NOTE  
Volvo Cars accepts no liability for the con-  
sequences if unauthorised equipment is  
connected to the On-board Diagnostic  
socket (OBDII). This socket should only be  
used by trained and qualified Volvo service  
technicians.  
1.  
Tap on Settings in the centre display's  
top view.  
2. Continue to System System  
Related information  
Important information on accessories and  
auxiliary equipment (p. 37)  
Information Vehicle Identification  
Number.  
VIN is positioned in a similar place on all models.  
> The car's identification number is  
shown.  
Another way of finding VIN is:  
on the first page of the service and war-  
ranty booklet  
in the car's registration document  
look on the dashboard through the car's  
windscreen.  
9
Vehicle Identification Number  
39  
YOUR VOLVO  
For cars with Volvo On Call10  
Download the Volvo On Call app from the  
country where the car will be used and link the  
app to your car.  
Change of market when importing  
or relocating  
Driver distraction  
The driver is responsible for doing everything  
possible to ensure the safety of themselves,  
their passengers and other road users. Part of  
this responsibility is avoiding distractions  
such as carrying out an activity that is not  
related to operating the car in a driving envi-  
ronment.  
Your new Volvo is, or can be, equipped with  
content-rich entertainment and communica-  
tions systems. This could be mobile phones  
with handsfree, navigation systems and audio  
systems with lots of functions. You may also  
have other portable electronic devices for your  
own convenience. Used correctly, in a safe  
way they can enrich the driving experience. If  
they are used in the wrong way they could dis-  
tract you.  
When you import a car or relocate a car to  
another country, it is important that you reg-  
ister the car in the new market in order, for  
example, for the online services to work cor-  
rectly, as well as to ensure that the car com-  
plies with local requirements and laws.  
NOTE  
Visit an authorised Volvo dealer if you have  
imported or relocated with your car to a  
new country.  
Visit an authorised Volvo dealer  
To get help to register the car, visit an author-  
ised Volvo dealer.  
Available services may vary depending on  
market and car model.  
If you do not do this then you may experience  
that apps, Volvo On Call10, software down-  
loads and other online services are affected  
and do not work correctly.  
NOTE  
If the car is exported to another market,  
Volvo is not responsible for any adapta-  
tions to the car in order to comply with  
requirements or laws that apply in the  
importing market. Read more in Service  
and Warranty or contact your Volvo work-  
shop for more information.  
Creating a new Volvo ID in your new home  
market  
When you relocate to another country you  
should create a Volvo ID in the new country.  
We wish to give the following warnings regar-  
ding such systems, to indicate Volvo's con-  
cern for your safety. Never use a device or  
function in the car in such a way that it will  
distract you from the task of driving safely.  
Distractions can lead to serious accidents.  
Apart from these general warnings, we offer  
the following advice regarding the new func-  
tions that may be in the car:  
If you have already created a Volvo ID in  
another country and want to use the same  
email address, you must first delete your Volvo  
ID in the region you originally created it. Alter-  
natively, you can create a new Volvo ID using  
another e-mail address.  
Related information  
Book service and repair (p. 585)  
10  
Applicable only to markets that have access to Volvo On Call.  
40  
YOUR VOLVO  
WARNING  
Never use a hand-held mobile phone  
while driving. In some areas it is forbid-  
den for the driver to use a mobile  
phone while the car is moving.  
If the car is equipped with a navigation  
system you must only set and change  
the itinerary when the car is parked.  
Never program the audio system while  
the car is moving. Program the radio's  
presets when the car is parked and  
then use the programmed presets for  
faster and simpler use of the radio.  
Never use laptops or hand-held com-  
puters while the car is moving.  
Related information  
Sound, media and Internet (p. 476)  
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