2017-2024 Volkswagen Arteon 4 Door Data transmission -> Wired and wireless connections User Manual
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Data transmission -> Wired and wireless connections for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

Data transmission  
Cyber security  
Cyber security describes measures that  
reduce the risk of illegal access to  
vehicle functions, data and control  
modules caused by malware or an  
Internet attack.  
What are connectivity components?  
Control modules for data transmission, interfaces, media and diagnostic connections are connectivity components, through which information and data can be  
exchanged between the vehicle and external devices or the Internet. The following connectivity components may not be available in all vehicles:  
Diagnostic connection port  
Control module with installed eSIM card.  
Mobile phone interface  
App-Connect.  
Wi-Fi hotspot.  
NFC radio technology.  
Bluetooth interface.  
USB port.  
SD card slot.  
SIM card slot.  
Connectivity components are the key points for cyber security. Connectivity components are also equipped with security mechanisms that minimize the risk of  
unauthorized access to vehicle systems.  
Security mechanisms  
Software and security mechanisms available in the vehicle undergo continuous development. Similar to computers or operating systems on cell phones, software  
and security mechanisms in the vehicle may also be updated at various times.  
Generally, system updates improve the security, stability, and processing speeds of the vehicle systems in vehicles that have already been produced.  
WARNING  
In spite of the integrated security mechanisms, malware can cause malfunctions in control modules and vehicle functions. This can cause serious accidents and  
fatal injuries.  
If the vehicle works or reacts differently to normal, reduce your speed in a controlled manner.  
Contact suitably qualified professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Malware can also access data and information that are stored in the control modules, in the Infotainment system, on connected data carriers, and in paired cell  
phones.  
Minimizing risks  
You can actively help to reduce the risk of unauthorized access to vehicle systems and functions by following these guidelines:  
Only use data carriers, Bluetooth devices and cell phones in the vehicle that do not contain any manipulated data or malware.  
Only have the vehicle repaired and serviced by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
WARNING  
Computers, data carriers and cell phones that are connected to the Internet or are used in public or private networks can be infected by manipulated data and  
malware.  
Protect computers, data carriers and cell phones with a suitable antivirus program and by taking generally recognized precautions.  
Regularly update the antivirus program using the provided system updates or upgrades provided by the vendor.  
Wired and wireless connections  
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Introduction  
Some external devices can be connected to the Infotainment system using the wired and wireless connections in the vehicle, if available.  
The type and quantity of wired and wireless connections depend on the vehicle equipment and country. The connections may differ within a model line or in a mode  
with optional equipment.  
In wired connections, only use the original connecting cable that belongs to the device or the connecting cable that was placed in the vehicle at the factory, if  
available.  
If the plug on the connector cable cannot be inserted, check the position and the connections.  
NOTICE  
Only use a suitable and undamaged connector cable for wired connections.  
Hold the plug on the connector cable in the correct position and insert it into the intended socket while pressing lightly. Pressing strongly can damage the  
device connection and the plug on the connector cable.  
The connector cable must not be pinched or bent sharply.  
Using unsuitable or damaged connector cables can cause malfunctions and damage to the device.  
If a connected device is not recognized, disconnect all connected devices and then reconnect the device. Check the function of the connecting cable, if necessary.  
If malfunctions occur in a connected device, restart the device. This sometimes fixes the error.  
USB port  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Using the USB port, you can transfer  
data and charge devices or only charge  
devices.  
USB-C port  
Fig. 134 USB-C connection in the vehicle (general example).  
The vehicle may contain the following USB-C ports:  
Symbol for a USB port for data transmission and charging.  
Possible USB port installation locations  
Symbol for a USB port for charging only.  
The number and installation locations of USB ports depend on the vehicle and vehicle equipment and are not available in all countries.  
In the center console.  
At the base of the interior rearview mirror.  
In the storage compartment in the center console.  
In the compartment underneath the center armrest.  
USB ports at the rear seats only come with a charging function.  
Available Data Transfer Functions  
The following USB data transfer functions are available depending on the vehicle equipment.  
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App-Connect ⇒ App-Connect.  
Media playback ⇒ Media mode.  
Update, e.g. of the navigation data ⇒ Navigation data.  
Available Charging Power  
Voltages up to 20 V are provided via the USB port, which enables up to 45 W charging power.  
Depending on the vehicle equipment, the following charging profiles may be supported by the USB ports:  
Legacy charging (2.5 W).  
BC1.2 (7.5 W).  
USB-C charging (15 W).  
USB power delivery (up to 45 W).  
The actual charging power of the connected device depends on the following aspects:  
Supported charging profiles.  
Device charge level.  
Device temperature.  
Charging cable used.  
For double USB ports, the charging power can be split between both ports.  
Instructions and restrictions  
Only use suitable USB connection cables. The USB connection cable must match the USB port installed in the vehicle.  
Dirty, overheated or damaged data carriers are not to be used. Read and heed the information provided by the manufacturer.  
Difference in quality between data carriers from different manufacturers can cause problems with media playback.  
Using USB extension cables, USB adapters or USB hubs may result in malfunctions or failure of the USB functions.  
Bluetooth® interface  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
The Bluetooth interface is a wireless connection.  
In Bluetooth audio mode, audio files that are on a Bluetooth audio source that is connected via Bluetooth, such as a cell phone, can be played through the vehicle  
speakers.  
Bluetooth audio mode is only possible in vehicles equipped with a factory-installed mobile phone interface that supports this function.  
Bluetooth profiles  
The Infotainment system is equipped with a Bluetooth interface at the factory.  
A maximum of three Bluetooth devices can be connected at the same time.  
The following Bluetooth profiles may be available in the specified version or in another version:  
HFP 1.7.  
Telephony and handsfree mode.  
A2DP 1.3.  
Music playback.  
AVRCP 1.6.  
Display and operation for music playback.  
Transfer of cover art.  
PBAP 1.2.  
Access to phone book and call lists.  
MAP 1.4.  
Access to SMS and e-mail.  
SPP 1.2.  
Serial data transfer via Bluetooth.  
Starting Bluetooth audio  
Requirements  
The Bluetooth audio source is paired with and connected to the Infotainment system ⇒ Coupling, connecting and managing.  
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The Bluetooth audio source supports the A2DP Bluetooth profile.  
1. Lower the volume on the Infotainment system.  
2. Activate Bluetooth visibility on the external Bluetooth audio source, such as a cell phone.  
3. Open the Media menu.  
4. Tap Source and select  
Bluetooth audio .  
5. If necessary, start playback on the Bluetooth audio source manually.  
When playback from the Bluetooth audio source is finished, the Infotainment system remains in Bluetooth audio mode.  
Controlling playback  
The extent that the Bluetooth audio source can be controlled by the Infotainment system depends on the type of Bluetooth audio source that is connected.  
For media players that support the AVRCP Bluetooth profile, playback from the Bluetooth audio source can be started or stopped automatically when Bluetooth  
audio mode or another audio source is selected. Depending on the Bluetooth audio source, it may also be possible to display and play the track on the Infotainmen  
system.  
Because of the large number of possible Bluetooth audio sources, it is not possible to guarantee that all functions described can be performed correctly.  
On a connected Bluetooth audio source, all warning and operation tones, such as touch tones on a cell phone, should generally be switched off to avoid  
interference and malfunctions.  
Depending on the device, if an external media player is connected to the Infotainment system via Bluetooth and the USB port  
Bluetooth audio connection may be automatically disconnected.  
at the same time, the  
Connecting an external audio source via Wi-Fi  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
The Wi-Fi connection is a wireless connection.  
In Wi-Fi audio mode, sources such as cell phones that are connected via Wi-Fi can be used for audio streaming.  
The availability of the Wi-Fi function depends on the country and the Infotainment system being used.  
Requirements  
The connected audio source has a suitable app or supports media sharing using the UPnP standard.  
There must be a Wi-Fi connection to the audio source.  
Starting Wi-Fi audio streaming  
1. Lower the volume on the Infotainment system.  
2. To open the Media main menu, tap MENU  
3. Start the UPnP server application or a suitable app for audio playback on the Wi-Fi audio source.  
4. Tap and select Wi-Fi .  
5. Follow the instructions shown on the Infotainment system screen and on the Wi-Fi audio source screen.  
.
The function key for selecting the audio source  
USB , and is selected.  
in the Media main menu can vary if another audio source is connected with the Infotainment system, e.g. by  
Controlling playback  
The extent to which the Wi-Fi audio source can be controlled by the Infotainment system depends on the type of Wi-Fi audio source that is connected.  
Wi-FI hotspot  
Introduction  
The "Wi-Fi hotspot" function is not available in all countries and vehicles.  
Some Infotainment systems can be used as a Wi-Fi hotspot for Internet access on up to eight Wi-Fi devices.  
Some Infotainment systems can use the Wi-Fi hotspot on an external Wi-Fi device (Wi-Fi client) ⇒ Setting up a Wi-Fi client.  
A data connection is required for connecting to the Internet and for certain functions, such as using VW Car-Net.  
The Wi-Fi connection is encrypted by default with WPA2 encryption for security reasons. Volkswagen recommends always using WPA2 encryption. Observe  
legal regulations for the country where you are operating the vehicle.  
There may be fees for the required data connection. Volkswagen recommends using a mobile phone plan with a flat rate data package due to the possible  
volume of data. Information on this can be obtained from the mobile network provider.  
Depending on your mobile data rate, additional costs, such as roaming fees, may result from downloading and using data plans online, especially in other  
countries.  
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When crossing the border into countries with different permitted radio frequencies than your own country, use of the wireless function/the Wi-Fi must be  
deactivated to comply with legal provisions. The wired functions are not affected by this restriction and can still be used.  
Opening the Wi-Fi settings  
1. Tap HOME  
Wi-Fi.  
2. Make corresponding entries or tap function keys.  
Changes will be automatically applied when the menu is closed.  
Setting options  
Setting up the Infotainment system as a Wi-Fi hotspot.  
Connecting to the Infotainment system via a quick connection.  
Connecting with the Wi-Fi.  
Establishing a data connection  
Wi-Fi (9.2" version and 8" version)  
Wi-Fi in accordance with IEEE 802.11 b/g/n.  
2.4 GHz and 5 GHz data transfer.  
Two Wi-Fi modes at once:  
Tethering (2.4 GHz).  
2.4 GHz access point.  
Up to eight Wi-Fi devices can be connected at the same time.  
Internet connection via Wi-Fi:  
Tethering via cell phone.  
Hotspot for clients in the vehicle.  
Apple CarPlay™ via Wi-Fi.  
Android Auto™ via Wi-Fi.  
Simplified pairing process via WPS, NFC or QR code .  
Possible data connection types  
eSIM (embedded SIM):The vehicle has a control module with installed eSIM card (eSIM). In order to use the Wi-Fi hotspot, you need to purchase data plans via  
the In-Car Shop or via the online shop of our mobile communications partner.  
External Wi-Fi device: Use the Wi-Fi hotspot on an external cell phone ⇒ Setting up a Wi-Fi client.  
The types of possible data connections depend on the country and equipment.  
Setting up and deactivating a Wi-Fi hotspot  
The Infotainment system can be used as a Wi-Fi hotspot for Internet access on up to four Wi-Fi devices.  
To connect to the Internet and, for instance, to be able to use VW Car-Net, a data connection is additionally required, for example via an internal eSIM card, a  
CarStick or an external Wi-Fi device. The possible types of data connections depend on the country and the Infotainment system being used.  
Determining network information  
Requirements  
Your vehicle has been added to your VW Car-Net user account.  
You have paid for a data plan for your vehicle.  
1. Log in to you user account via the VW Car-Net app or the VW Car-Net portal and select the vehicle.  
2. Search for the network name (SSID ) and select the network key (password) for the vehicle as follows:  
In the portal, under User  
Wi-Fi SSID and password.  
Wi-Fi SSID & password.  
Or: in the app, under User  
Connecting to Wi-Fi  
1. Tap MENU Setup  
Wi-Fi Mobile hotspot .  
2. Activate the  
Mobile hotspot checkbox.  
3. Search for available networks on the Wi-Fi device.  
4. Select from the network names (SSID).  
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5. Enter the network key on the Wi-Fi device and confirm it.  
The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.  
6. Repeat the process to connect additional Wi-Fi devices.  
Deactivating a Wi-Fi hotspot  
1. Open the Hotspot settings (Wi-Fi) menu. To do this, tap MENU Settings  
Wi-Fi Mobile hotspot .  
2. Deactivate the Mobile hotspot checkbox.  
The Wi-Fi hotspot is deactivated.  
Setting up a Wi-Fi client  
The Infotainment system can use the Wi-Fi hotspot of an external Wi-Fi device, e.g. of a cell phone, to connect to the Internet and use mobile online services.  
Connecting to Wi-Fi  
1. Activate the Wi-Fi hotspot on the Wi-Fi device. Refer to the manufacturer's operating instructions.  
2. Tap MENU  
3. Activate the  
Wi-Fi Wi-Fi: .  
Wi-Fi checkbox.  
The Infotainment system scans for Wi-Fi hotspots in the area. This scan process can take a few seconds.  
4. Select the Wi-Fi network of the preferred Wi-Fi device.  
5. Enter the Wi-Fi hotspot network key on the Infotainment system and confirm with OK.  
The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.  
Due to the large number of Wi-Fi devices that are available, there is no guarantee that all functions will always be available.  
The Wi-Fi function may not be available in all countries and may vary.  
Quick connection  
Quick connection makes it possible to easily and quickly set up a wireless local network with encryption. In several countries, the function can alternatively be  
executed by scanning in a QR code.  
WPS with the Infotainment system as a Wi-Fi hotspot  
Requirements  
The Wi-Fi hotspot of the Infotainment system is activated.  
The Wi-Fi device supports WPS.  
1. Tap MENU  
Wi-Fi.  
2. Tap Quick connection with Infotainment system.  
3. Activate WPS on the external Wi-Fi device to be connected.  
The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.  
4. Repeat the process to connect additional Wi-Fi devices.  
Only one WPS connection can be established at a time. If multiple connection attempts start at the same time, all connection attempts will fail.  
WPS with Infotainment system as client  
Requirements  
The Wi-Fi hotspot of the Infotainment system must be deactivated.  
The Wi-Fi device must support WPS.  
1. Tap MENU  
Wi-Fi  
Wi-Fi:.  
2. Tap WPS quick connection (WPS button).  
3. Activate WPS on the external Wi-Fi device.  
The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.  
WPS is not supported by all Wi-Fi devices. In this case, connect manually:  
Setting up the Infotainment system as a Wi-Fi hotspot ⇒ Wi-FI hotspot, ⇒ Setting up and deactivating a Wi-Fi hotspot .  
Connecting the Infotainment system as client to the hotspot of an external Wi-Fi device ⇒ Setting up a Wi-Fi client.  
Setting up a Wi-Fi connection via NFC  
The Wi-Fi connection can be established via NFC using the shelf of the cordless charging function.  
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Requirements  
The rear shelf for the wireless charging function is installed in the vehicle.  
NFC Is activated on the Wi-Fi device.  
The Wi-Fi hotspot of the Infotainment system is activated.  
1. Tap MENU  
Wi-Fi.  
2. Tap Quick connection with Infotainment system.  
3. Unlock the Wi-Fi device and place on the rear shelf for the wireless charging function ⇒ Wireless charging function.  
The Wi-Fi device is connected as client to the Wi-Fi hotspot of the Infotainment system.  
The wireless charging function is deactivated while the Infotainment system is in the Wi-Fi settings menu. Wireless charging is reactivated if you leave the  
settings menu.  
On older Wi-Fi devices, the functionality may be restricted or not work at all. Ensure that you always use the latest software version for your Wi-Fi device.  
Setting up a Wi-Fi connection via QR code  
The Wi-Fi connection can also be established by scanning the corresponding QR code.  
Requirements  
The Wi-Fi hotspot of the Infotainment system is activated.  
A suitable application for scanning QR codes is installed on the Wi-Fi device.  
1. Tap MENU  
Wi-Fi.  
2. Tap Quick connection with Infotainment system.  
3. Scan the QR code on the screen of the Infotainment system with the Wi-Fi device.  
The Wi-Fi device is connected as client to the Wi-Fi hotspot of the Infotainment system.  
App-Connect  
Introduction  
App-Connect makes it possible to display and control content and functions displayed on the cell phone through the Infotainment system screen.  
To do this, the cell phone must be connected to the Infotainment system via a USB interface with a data transfer function.  
Some technologies can also be used with App-Connect Wireless via the Bluetooth interface and a Wi-Fi connection.  
The following technologies may be available:  
Apple CarPlay™.  
Apple CarPlay™ Wireless.  
Android Auto™.  
Android Auto™ Wireless.  
MirrorLink®.  
Which App-Connect technologies are available to you depends on the country and on the cell phone in use.  
MirrorLink, Apple CarPlay and Android Auto are technologies which are operated by third parties and provided by Volkswagen. Volkswagen is not responsible if  
these technologies are canceled, discontinued or deactivated during the service life of the vehicle.  
You can find more information on the Volkswagen website.  
App-Connect wireless function in the event of border crossings  
In the event of border crossings into countries with different permissible radio frequencies than your own country, please note the following:  
The App-Connect wireless function may be limited due to legal provisions, or may not be possible at all. This can be indicated by a message in the Infotainmen  
system.  
The App-Connect wireless function must be deactivated due to legal provisions. The Wi-Fi hotspot must be deactivated.  
This does not apply to wired functions.  
Opening the App-Connect main menu  
Navigation to the App-Connect main menu depends on the Infotainment system being used.  
1. Tap HOME  
.
Or: press APP .  
Setting up App-Connect Wireless  
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In order to use App-Connect Wireless, first pair the cell phone with the Infotainment system.  
Connecting a cell phone for the first time  
1. Unlock the cell phone.  
2. Activate Wi-Fi reception and Bluetooth on the cell phone.  
3. Connect the cell phone to the Infotainment system via a USB cable or Bluetooth.  
4. Open the App-Connect main menu if it does not open automatically.  
5. Select the cell phone and your preferred technology.  
6. Allow the Infotainment system the required access. To do this, confirm authorization requests on the cell phone.  
7. Disconnect the USB connection and re-connect with the Infotainment system using Wi-Fi or Bluetooth.  
App-Connect Wireless set-up is complete.  
Pairing is complete. The paired cell phone can now use App-Connect Wireless in the future without a USB connection.  
If any pop-up menus were dismissed during the connection process, App-Connect Wireless will not be available. In this case, Volkswagen recommends deleting the  
devices from the cell phone settings and Infotainment system and restarting the connection process.  
App-Connect Wireless may not be supported by all technologies.  
WARNING  
Using apps while driving can distract from traffic. Driver distraction can cause accidents and injuries.  
Always drive attentively and responsibly.  
Only use apps and functions when the vehicle is stationary.  
WARNING  
If apps are used that are not suitable or that are not used correctly, this may result in vehicle damage, accidents, and serious injuries.  
Protect the cell phone and its apps from misuse.  
NOTICE  
Volkswagen is not responsible for vehicle damage that is caused by low-quality or malfunctioning apps, inadequate programming of apps, insufficient network  
strength, data loss during transmission, or misuse of cell phones.  
Apps  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Content from Volkswagen apps and third party provider apps displayed on cell phones can be displayed on the Infotainment system screen using Volkswagen App-  
Connect.  
Apps from third-party providers may be incompatible.  
The use of apps and the required mobile phone connection may be subject to additional charges.  
Apps can be based on many different designs and can also differ depending on the vehicle and country. The content, scope, and providers of the apps may vary.  
Furthermore, some apps depend on the availability of services from third party providers.  
It cannot be guaranteed that the apps that are offered will be able to run on all cell phones and with all operating systems.  
The apps provided by Volkswagen can also be changed, canceled, deactivated, reactivated, and enhanced without notice.  
To avoid driver distraction, only certified apps can be used while driving.  
Symbols and settings for App-Connect  
Please read the introductory information and heed the Warnings and Notice ⇒  
Symbols in the App-Connect menu  
and Introduction.  
The symbols present depend on the type of Infotainment system and the vehicle model.  
Show further information.  
Open the App-Connect settings menu.  
Open the App-Connect settings menu.  
Select the Apple CarPlay technology.  
Select the Android Auto technology.  
Select the MirrorLink technology.  
Setting options in the App-Connect settings menu  
The setting options depend on the integrated Infotainment system.  
Mobile devices: Open the device manager.  
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Activate data transmission for VW apps: Data transmission for VW apps is activated.  
Allow MirrorLink messages to display: Messages are displayed when using MirrorLink.  
Apple CarPlay™  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Requirements  
The following requirements must be met in order to use Apple CarPlay:  
The iPhone must support Apple CarPlay.  
Voice control (Siri) must be activated on the iPhone.  
Apple CarPlay must be activated in the iPhone settings without restrictions.  
The iPhone must be connected to the Infotainment system with a USB connection. Only USB ports with data transfer are suitable for use with Apple CarPlay.  
The USB cable being used must be an original cable from Apple.  
Apple CarPlay Wireless: Bluetooth and Wi-Fi must also be activated on the iPhone.  
These technologies may not be available in all countries.  
Information on technical requirements, compatible iPhones, certified apps and availability can be found at the Volkswagen and Apple CarPlay website or at  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Connecting  
When connecting an iPhone for the first time, follow the instructions on the Infotainment system screen and the iPhone display.  
The requirements must be met in order to use Apple CarPlay.  
Start Apple CarPlay:  
1. To open the App-Connect main menu, tap MENU App-Connect  
.
Or: press APP .  
2. To connect to the iPhone, tap  
Apple CarPlay.  
Disconnecting  
1. To open the App-Connect main menu, tap  
in Apple CarPlay mode.  
2. To end the active connection, tap or  
.
The presentation of the function keys in the display may vary.  
Special conditions  
During an active connection with Apple CarPlay, the following conditions apply:  
Bluetooth connections between the iPhone and the Infotainment system are not possible.  
If there is an active Bluetooth connection, it will be automatically ended.  
Phone functions are only possible via Apple CarPlay. The functions described for the Infotainment system are not available.  
The connected iPhone cannot be used as a media device in the Media main menu.  
It is not possible to use the internal navigation and Apple CarPlay navigation at the same time. The route guidance which was started last ends the previous  
active one.  
Depending on your Infotainment system, you can view information about telephone operation in the instrument cluster display.  
Depending on your Infotainment system and the navigation app used, you can view upcoming turns in the instrument cluster display.  
You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.  
Voice control  
The “voice control” function depends on the vehicle equipment.  
1. Tap  
briefly to start the Infotainment system voice control.  
Or: to start voice control (Siri) on the connected iPhone, tap and hold  
.
Android Auto™  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Requirements  
The cell phone – hereafter referred to as a smartphone – must support Android Auto.  
An Android Auto app must be installed on the smartphone.  
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If Android Auto Wireless cannot be used, the smartphone must be connected to the Infotainment system with a USB connection that allows data transfer.  
The USB cable used must be an original cable from your mobile device manufacturer.  
Android Auto Wireless: Bluetooth and Wi-Fi must also be activated on the smartphone.  
These technologies may not be available in all countries.  
Information on technical requirements, compatible smartphones, certified apps and availability can be found on the Volkswagen and Android Auto websites or  
at an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Connecting  
When connecting a smartphone for the first time, follow the instructions on the Infotainment system screen and the smartphone display.  
The requirements must be met in order to use Android Auto.  
1. Tap MENU  
to open the App-Connect main menu.  
Or: press APP .  
2. Tap  
Android Auto to establish the connection with the smartphone.  
Disconnecting  
1. To open the App-Connect main menu, tap Close  
in Android Auto mode.  
2. Tap  
to end the active connection.  
Special conditions  
During an active connection with Android Auto, the following conditions apply:  
An active Android Auto device can also be connected with the Infotainment system via Bluetooth (HFP profile) at the same time.  
Phone functions are possible through Android Auto. The Infotainment system phone function can also be used if the Android Auto device is connected to the  
Infotainment system via Bluetooth at the same time.  
An active Android Auto device cannot be used as a media device in the Media main menu.  
It is not possible to use the internal navigation and Android Auto navigation at the same time. The route guidance which was started last ends the previous  
active one.  
You can view information about telephone operation in the instrument cluster display.  
Depending on your Infotainment system and the navigation app used, you can view upcoming turns in the instrument cluster display.  
You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.  
Voice control  
The “voice control” function depends on the vehicle equipment.  
1. Tap  
briefly to start the Infotainment system voice control.  
button to start voice control of the connected smartphone.  
Or: Tap and hold the  
MirrorLink®  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Function keys  
Returns to the App-Connect main menu. Here you can end the MirrorLink connection, connect another cell phone, or select another technology.  
close apps that are open. Then tap the apps to be closed or tap the Close all function to close all open apps. Tap to display the cell phone on the Infotainment  
Tap to  
system screen.  
Open the MirrorLink settings.  
Tap to return to the MirrorLink main menu.  
Requirements  
The cell phone must support MirrorLink.  
The cell phone must be connected to the Infotainment system via a USB connection with data transfer.  
The USB cable used must be an original cable from your cell phone manufacturer.  
Depending on the cell phone in use, an appropriate Car Mode app must be installed on the device to use MirrorLink.  
Information about technical requirements, compatible cell phones, certified apps and availability can be found via the Volkswagen and MirrorLink website or  
at your authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Connecting  
When connecting a cell phone for the first time, follow the instructions on the Infotainment system screen and the cell phone display.  
The requirements must be met in order to use MirrorLink.  
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1. To open the App-Connect main menu, tap MENU App-Connect  
.
Or: press APP .  
2. Tap  
to connect to your cell phone.  
Disconnecting  
1. To open the App-Connect main menu, tap the APP button in MirrorLink mode.  
Or: To get to the MirrorLink main menu, tap  
2. Tap to end the active connection.  
Special conditions  
.
When there is an active connection with MirrorLink, the following conditions apply:  
An active MirrorLink device can also be connected with the Infotainment system at the same time via Bluetooth.  
If the MirrorLink device is connected to the Infotainment system via Bluetooth, you can use the Infotainment system phone function.  
An active MirrorLink device cannot be used as a media device in the Media main menu.  
You can view information about telephone operation in the instrument cluster display.  
The instrument cluster display will not show upcoming turns or display information about media mode.  
You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.  
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Data transmission
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