3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely
damaged.
The engine is not starting
The green indicator light turns on.
The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever.
1. Press the brake pedal to select a gear.
Driving is restricted by the lock button
The green indicator light blinks.
The lock button in the selector lever is not engaged.
1. Check if the lock button is locked.
2. Lock the lock button into place if necessary.
Driving is restricted by the selector lever lock
The green indicator light blinks. A message is also displayed.
In rare cases, the selector lever may not lock in vehicles with an automatic transmission.
The engine will then be disabled to prevent the vehicle from going into motion unintentionally.
1. Press and release the brake pedal again.
Or: move the selector lever to the position and then select a gear.
Selector lever lock emergency release
If there is a loss of power, for example, the 12 V vehicle battery is drained and the vehicle should be towed, then the selector lever lock must be released manually.
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
The emergency release is located under the shift gate cover.
Remove the cover on the shift gate:
1. Set the electronic parking brake. If you cannot set the electronic parking brake, the vehicle must be secured another way to prevent it from rolling.
2. Switch the ignition off.
3. Pull the cover near the selector lever boot upward carefully with the wires connected fig. 117.
4. Fold the cover upward over the selector lever.
Manually release the selector lever lock ⇒
:
1. Push the release lever in the direction of the arrow and hold it in this position fig. 118.
2. Press the lock button forward into the selector lever handle and move the selector lever to the
position.
3. After releasing the cover manually, carefully press into the center console while making sure the wires are in the correct position.
Emergency program
If the automatic transmission is in the emergency program, it is indicated with a text message along with the yellow
indicator light in the instrument cluster
display. The selector lever position may continue to be displayed depending on the current system malfunction. The message will be hidden after several seconds.
The
yellow indicator light will stay on as long as the system malfunction is present.
Always have the automatic transmission checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Vehicle is not moving even when a drive gear is engaged
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.
1. Press the brake pedal and select the drive position again.
2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen dealer or authorized Volkswagen Servic
Facility for assistance to have the system checked.
WARNING
Never release the parking lock once the electronic parking brake is switched off. Otherwise, the vehicle may start to move unexpectedly on inclines or hills,
which could then lead to accidents and serious injuries.
NOTICE
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