System active and ready to control.
System active and ready to control.
System in operation (corrective steering intervention).
System in
operation (corrective steering intervention).
If the indicator light does not light up, the system is not ready for operation on both sides (inactive system status) or is switched off.
If Travel Assist is actively regulating, there will be no steering intervention and no Lane Keeping System (Lane Assist) display.
Driver intervention request
If there is no steering activity, the system prompts you to drive in the center of your lane with an indicator in the instrument cluster display and warning chimes.
If you do not respond accordingly, the system becomes inactive.
Depending on the vehicle equipment, semi-automatic vehicle control in a medical emergency (Emergency Assist) is activated.
Independently of steering activity, you are also prompted by an indicator on the instrument cluster display and by a warning chime to drive in the middle of the lane
the corrective steering intervention takes a long time.
Steering wheel vibration
The following situations may cause the steering wheel to vibrate:
A lane is no longer detected during a sharp corrective steering intervention by the system.
In addition, you can select the Vibration or Steering wheel vibration option in the Assistance systems menu in the Infotainment system. If you select this option, the
steering wheel will vibrate if Lane Assist is active and you drift onto a road lane marking that the system has detected.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Malfunction message, Lane Assist is not available
An indicator light comes on in the instrument cluster. In addition, a message is shown in the instrument cluster display.
The camera field of view is dirty. Clean the windshield ⇒ Vehicle care.
The camera's view is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the windshield ⇒ Vehicle care.
The camera's view is limited by attachments or stickers. Keep the area around the camera field of view clear.
The camera is misaligned or damaged, for example as a result of damage to the windshield. Check if there is noticeable damage ⇒ Repairs and technical
modifications.
The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight. Lane Assist will be available once the
camera is available again. Stop the engine and restart.
Malfunction or fault. Stop the engine and restart.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
It can take a few seconds once the ignition has been switched on for a system fault to be recognized.
If Lane Assist is not available, Emergency Assist is not available either.
If Lane Assist is not available, Travel Assist is not available either.
The system is functioning differently than expected
1. Do not mount any objects on the steering wheel.
Comfort drive Travel Assist
Introduction
Thanks to the comfort drive Travel
Assist, within the system limitations, the
vehicle can maintain a distance, which
has been preselected by the driver, to
the vehicle in front and hold the
preferred position within the lane
(adaptive lane guidance).
Travel Assist uses the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist). Therefore, carefully read all the
information about the ACC and Lane Assist and take note of the system limitations and notes specified in those sections.
Does this vehicle have Travel Assist?
The vehicle has Travel Assist, if the
button on the multi-function steering wheel is available.
Speed range
Travel Assist operates in a speed range between around 30 km/h (approximately 20 mph) and around 210 km/h (approximately 130 mph). This range is expanded
to, from 0 km/h (0 mph) to around 250 km/h (approximately 155 mph), for the adaptive lane guidance. This speed range may vary depending on the country.
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