Heating and air conditioning system -> Troubleshooting for Your Volkswagen Atlas SUV First Generation (2018-2023)

Operating steering wheel heating  
1. To switch on steering wheel heating at the highest heating level, press the  
button.  
2. To adjust the heating level, press the  
button repeatedly.  
3. To switch off steering wheel heating, press the  
button repeatedly until the bar display in the instrument cluster display turns off.  
If you start the engine again within approximately ten minutes, the last heating level set is automatically switched on.  
Saving the heating level  
1. Switch on the steering wheel heating and set the desired heating level.  
2. To save the current heating level, press and hold the  
button for approximately one second.  
The heating level is saved and the steering wheel heating is switched off.  
3. To switch the steering wheel heating back on at the most recently saved heating level, press and hold the  
button for approximately one second.  
Steering wheel heating switches off automatically  
If one of the following conditions applies, the steering wheel heating switches off automatically:  
If the energy use is too high.  
If the steering wheel heating system is malfunctioning.  
Rear window defroster  
Switching the rear window defroster on and off in the Air conditioner menu or climate control bar  
Switch the rear window defroster on and off while the engine is running.  
The rear window defroster switches off automatically after a maximum of around ten minutes.  
The exterior mirror heating only provides the most heat when the ambient temperature is below +20 °C (+68 °F). After about two minutes, the mirrors will be heated  
depending on the ambient temperature.  
NOTICE  
To reduce the risk of damage to the rear window defroster, do not apply any stickers on the heating wires on the inside of the window.  
In order to save fuel, switch off the rear window defroster as soon as possible.  
Troubleshooting  
The cooling mode  
or heating cannot be switched on or the function is limited  
The cooling mode only works when the engine is running and at ambient temperatures above +3 °C (+38 °F).  
If the engine is very hot or if the outside temperature is extremely high, the function of the cooling mode  
Switch on the fan.  
, the heating and the defrost may be restricted.  
Check the safeguard on the air conditioning system Replacing fuses.  
Change active combination filters Service.  
If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
NOTICE  
If the air conditioner is not working, switch it off immediately to prevent subsequent damage. Have the air conditioner checked by suitably qualified  
professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
The windows are fogged up  
The windows fog up when they are colder than the ambient temperature and the air is very humid. Cold air does not absorb as much moisture as warm air which is  
why windows fog up more frequently during cold seasons.  
1. To improve the heating and cooling output, keep the air intake in front of the windshield free of ice, snow, and leaves Vehicle care.  
2. Leave the air duct in the rear section of the luggage compartment uncovered so that air can flow through the vehicle from front to back.  
3. Switch on the defrost function Defrost function.  
The temperature unit has changed  
1. Changing the temperature units for all temperature displays in the vehicle using the Infotainment system Vehicle settings menu.  
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Water or water vapor under the vehicle  
In the case of high outside humidity and temperatures, condensation can drip from the air conditioning system evaporator and pool under the vehicle. This is norma  
and does not mean there is a leak in the system.  
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