The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the radar sensor ⇒ Vehicle care
Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area around the radar sensor.
The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there is noticeable damage ⇒ Repairs and
technical modifications.
Painting work was carried out on or structural modifications were made to the front of the vehicle.
The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you
can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Front Assist is not functioning as expected or has been triggered multiple times unnecessarily
The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
The system limitations are not adhered to ⇒ Front Assist limitations.
If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lane Keeping System (Lane Assist)
Introduction
Lane Assist helps the driver to stay in a
lane, within the system limitations. This
function is not suitable for, and not
designed for, autonomously keeping
your vehicle in a lane.
Lane Assist detects the lane markers using a camera behind the windshield. If the system detects that the vehicle is coming too close to a lane marker, the system
warns the driver with corrective steering. The driver can override the corrective steering at any time.
Speed range
Lane Assist is ready to take control (active system status) when a lane marking is detected within the system limits above approximately 35 mph (60 km/h).
WARNING
The intelligent technology of Lane Assist cannot overcome the natural laws of physics and it can only operate within the limits of the system. Careless or
unintended use of Lane Assist can cause accidents and serious injuries. The system cannot replace the driver’s attention and steering.
Always adapt your speed and remain a safe distance to vehicles driving ahead according to the visual, weather, road, and traffic conditions.
Always keep your hands on the steering wheel so that you are prepared to steer at any time. The driver is always responsible for keeping the vehicle
within the lane.
Override immediately by steering if the system intervenes when it should not.
Pay attention to indicators in the instrument cluster display and respond to the prompts accordingly when the traffic situation allows.
Always pay attention to the area around your vehicle and drive with anticipation.
If the camera lens is dirty, covered, or damaged, Lane Assist may be limited.
Lane Assist limitations
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Lane markings not detected or not correctly recognized
Lane Assist does not correctly detect all lane markings. If lane markings are not recognized, Lane Assist may fail to intervene. Be prepared to steer at all times.
Under certain circumstances, Lane Assist may incorrectly detect poor road surfaces, road structures or objects, reflections and glare as lane markings. Override
immediately if the system intervenes when it should not.
Switching off Lane Assist temporarily
In the following situations, Lane Assist may intervene when not desired or may fail to intervene when it should. Therefore, the driver's attention is especially
important in these scenarios. Switch off Lane Assist temporarily:
When the driving style is very dynamic.
When weather or road conditions are poor
In construction zones
In front of bumps or dips in the road
When not on highways or well-developed roads.
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