Opening and Closing for Your Volkswagen Atlas SUV First Generation (2018-2023)

Opening and Closing  
Vehicle key  
Vehicle key functions  
Fig. 49 Vehicle key with key bit.  
Unlock the vehicle. All turn signals will flash twice.  
Unlock the trunk lid separately.  
Lock the vehicle. All turn signals will flash once.  
Fold the key bit out and in.  
Indicator light: flashes when a button is pressed.  
Panic button (depending on vehicle equipment).  
Fig. 50 Vehicle key without key bit.  
Unlock the vehicle. All turn signals will flash twice.  
Unlock the trunk lid separately. All turn signals will flash twice.  
Lock the vehicle. All turn signals will flash once.  
Indicator light: flashes when a button is pressed.  
Panic button (depending on vehicle equipment).  
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Fig. 51 Vehicle key with remote start relay function.  
Unlock the vehicle. All turn signals will flash twice.  
Unlock the trunk lid separately. All turn signals will flash twice.  
Lock the vehicle. All turn signals will flash once.  
Indicator light: flashes when a button is pressed.  
Panic button (depending on vehicle equipment).  
Remote start relay function (depending on the vehicle equipment).  
Panic button (depending on vehicle equipment)  
Only use the panic button  
in case of an emergency. When you press the panic button, the horn will sound and the vehicle lights will flash. Pressing the panic  
button again switches off the alarm.  
Remote start relay button (depending on vehicle equipment)  
1. To carry out the remote start, press button  
once and press button  
twice ⇒ Remote start function.  
During remote start, the parking light turns on. Pressing the  
button switches off the engine.  
WARNING  
Careless or unintended use of the vehicle key can cause crashes and serious injuries.  
Always take all vehicle keys with you when leaving the vehicle. Children or unauthorized people could lock the doors and/or the trunk lid, start the engine,  
or switch on the ignition and activate electrical equipment, such as the power windows.  
Never leave children or people requiring assistance alone in the vehicle. In an emergency, they will not be able to leave the vehicle unassisted or care for  
themselves. For example, depending on the season, the temperature inside the vehicle could become very high or low, which can lead to serious injuries,  
illness or death, especially for very young children.  
NOTICE  
Protect the vehicle key from moisture and strong impacts.  
Regular use of comfort systems and other usage patterns shorten the service life of the button cell in the vehicle key.  
Emergency key (vehicle key without key bit)  
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Fig. 52 Vehicle key: Unlocking the emergency key (general example).  
Push the locking mechanism in the direction of the arrow.  
Remove the emergency key in the direction of the arrow.  
Emergency key.  
There may be an emergency key fig. 52  
Possible functions:  
located in the vehicle key that can be used to manually unlock and lock the vehicle.  
Unlock and lock the glove compartment.  
Unlock and lock the vehicle manually ⇒ Vehicle key functions.  
Switch the childproof lock on and off ⇒ Child safety lock.  
Replacing the button cell battery  
Volkswagen recommends having the button cell changed by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen deale  
or authorized Volkswagen Service Facility ⇒  
.
Remote control vehicle key with key bit  
Fig. 53 Vehicle key: Replacing the button cell battery (general example).  
Cover  
Button cell battery  
1. Fold the key bit out.  
2. Lever off the cover fig. 53.  
3. Lift the button cell battery out of the battery compartment fig. 53 , ⇒  
4. Press the new button cell battery into the battery compartment.  
.
5. Press the cover out of the housing fig. 53 , ⇒  
.
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6. Dispose of drained battery in a way that will not harm the environment.  
Vehicle key without key bit  
Fig. 54 Vehicle key: opening the battery compartment cover.  
Insertion into the outer guide.  
Direction of rotation of the flat-bladed screwdriver.  
Cover  
Fig. 55 Vehicle key: replacing the button cell battery  
1. Remove the emergency key ⇒ Emergency key (vehicle key without key bit) .  
2. Slide the blade of the flat-bladed screwdriver in the direction of the arrow approximately 1 cm into the outer guide on the emergency key in the vehicle key  
fig. 54.  
3. Turn the flat-bladed screwdriver clockwise until the cover pops up fig. 54.  
4. Push the cover in the direction of the arrow and remove it fig. 54.  
5. Lift the button cell battery out of the battery compartment fig. 55 , ⇒  
.
6. Press the new button cell battery into the battery compartment.  
7. Press the cover out of the housing fig. 54 , ⇒  
.
8. Store the emergency key ⇒ Emergency key (vehicle key without key bit) .  
9. Dispose of drained battery in a way that will not harm the environment.  
DANGER  
If button cell batteries are swallowed or enter the windpipe, serious or fatal injuries will occur within a very short time due to choking or internal burns.  
Seek medical assistance immediately if you suspect that a button cell battery has been swallowed.  
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Always keep the remote control and key fob with button cell batteries out of the reach of children.  
NOTICE  
If the button cell battery is replaced incorrectly or a battery is unsuitable, it can damage the vehicle key.  
Only replace drained batteries with new batteries in the same voltage, size, and specification.  
Make sure the battery is facing in the right direction when inserting it.  
If the battery cover cannot be closed, do not use the remote control.  
The type of batteries used in the remote control of your vehicle key can contain perchlorate. This requires special handling. Observe all legal requirements  
regarding the handling and disposal of these batteries ⇒ Disposal of old batteries and electronic devices. Volkswagen recommends having this service carried  
out by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Synchronizing a vehicle key  
If the vehicle cannot be unlocked or locked using the vehicle key, synchronize the vehicle key or replace the button cell battery ⇒ Replacing the button cell battery  
Synchronizing a vehicle key  
1. Fold out the key bit or remove the emergency key.  
2. If necessary, remove the cap from the driver's door handle ⇒ Locking the front passenger door and rear doors in an emergency .  
3. Press the  
button on the vehicle key.  
4. Unlock the vehicle using the key bit.  
5. Open the driver door.  
If the vehicle is equipped with an anti-theft alarm system, the alarm will be triggered immediately ⇒ Anti-theft alarm system.  
6. Switch the ignition on.  
This completes the synchronization.  
Troubleshooting  
Vehicle cannot be locked or unlocked  
Remote control is disrupted by objects, poor weather conditions or transmitters on the same frequency band close to the vehicle (e.g. cell phones), as well as by a  
drained button cell.  
The central locking switches off briefly to protect it from overloading.  
1. Close the driver door.  
Or: Synchronize the vehicle key ⇒ Synchronizing a vehicle key .  
Or: Change the battery cell in the vehicle key ⇒ Replacing the button cell battery.  
The indicator light is not blinking  
If the indicator light in the vehicle key does not blink when you press one of the buttons, then the button cell battery in the vehicle key must be replaced.  
You can get an additional or replacement vehicle key from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
“Keyless Access” with push-button start  
Introduction  
Keyless Access makes it possible to unlock and lock the vehicle without actively using the key. A valid vehicle key must be present within the vicinity of the vehicle t  
use this function.  
Unlocking or locking using Keyless Access  
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Fig. 56 Keyless Access: sensor range.  
Fig. 57 In door handle: sensors.  
Sensor on the inside of the driver or passenger door handle.  
Sensor on the outside of the driver or passenger door handle.  
Unlocking the vehicle  
1. Touch the sensor on the inside of the driver or passenger door handle fig. 57.  
Locking the vehicle  
1. Switch the ignition off.  
2. Close the driver door or front passenger door.  
3. Touch the sensor on the outside of the driver or passenger door handle fig. 57.  
The turn signals flash twice when unlocking and blink once when locking.  
Unlocking and locking the trunk lid  
If the vehicle is locked and a vehicle key is within the trunk lid sensor range, the trunk lid will unlock automatically when opened fig. 56.  
The trunk lid locks automatically after it closes.  
The trunk lid will not lock automatically if the vehicle is completely unlocked.  
Deactivating Keyless Access temporarily  
You can temporarily deactivate Keyless Access using the following steps to prevent the vehicle from being unlocked and started by unauthorized people:  
1. Lock the vehicle with the  
button on the vehicle key.  
2. Then, within five seconds of locking the vehicle, touch the sensor on the outside of the door handle once fig. 57. Do not grasp the door handle during this  
process.  
Keyless Access is now temporarily deactivated.  
3. To check that it has actually been deactivated, wait at least 10 seconds and then pull on the door handle.  
The door should not open.  
The next time the vehicle is unlocked, you must use the vehicle key. Keyless Access will be reactivated the next time the vehicle is unlocked.  
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Operating convenience functions  
The electric windows close automatically.  
On vehicles with a tilting and sliding panoramic sunroof, the sunroof also closes.  
1. Press and hold the sensor on the driver or passenger door handle for a few seconds fig. 57.  
The sensor functions can be adjusted in the Vehicle settings menu in the Infotainment system.  
The unlock function is deactivated for several seconds so that you can check if the vehicle locked correctly.  
If the sensor is touched twice, the entire vehicle will unlock even after a single door is unlocked.  
Troubleshooting  
If Keyless Access is not working  
The sensor function may be impaired if the sensor is dirty.  
1. Clean the sensors.  
If all turn signals flash four times  
The vehicle key that was last used is still in the vehicle.  
1. Remove the key and lock the vehicle.  
Automatic sensor deactivation  
The sensors will deactivate automatically under the following conditions:  
If the vehicle is not unlocked or locked for a long period of time  
If a sensor is triggered too frequently  
Reactivating the sensor pads:  
1. Unlock the vehicle using the  
button on the vehicle key.  
Valid vehicle key cannot be detected  
The yellow indicator light turns on. A message will also appear in the instrument cluster display.  
The vehicle key is no longer in the vehicle or within range of the sensors.  
1. Do not switch the ignition off.  
2. Bring the vehicle key back into the vehicle or within range of the sensors.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
NOTICE  
Strong streams of water or vapor could activate the sensors in the door handles if a valid vehicle key is located near the vehicle. If at least one window is open  
and the sensors in one door handle are permanently activated, then all windows will close. If the stream of water or vapor is removed briefly from the sensor in a  
door handle and then redirected at the sensor, all of the windows may open.  
If the message Keyless faulty. appears in the instrument cluster display, there may be a malfunction in the Keyless Access system. Contact an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Doors and central locking button  
Introduction  
The doors can be manually locked and in some cases unlocked, for example if the vehicle key or the central locking system is malfunctioning.  
The central locking system allows you to unlock and lock all doors, the trunk lid, and the fuel filler flap from one location.  
The vehicle can be locked when the ignition has been switched off or if the driver has exited the vehicle when the engine is stopped.  
An image in the instrument cluster display indicates if one or more doors have not opened or closed correctly ⇒ Driver information.  
Do not continue driving!  
Open the respective door and close it again.  
The image is also displayed when the ignition is switched off, and it turns off several seconds after the doors are closed and the vehicle has been locked.  
WARNING  
If a door is not closed correctly, it can open suddenly while driving and cause serious injuries.  
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Stop immediately and close the door.  
When closing the door, make sure it engages securely and completely. When closed, the door must be flush with the areas of the vehicle body that are  
around the door.  
Do not open or close the doors if anyone is in the way.  
WARNING  
When the door is being held open by the door arrester, it may close by itself in high winds or on inclines, which can cause injuries.  
Always hold the door handle firmly when opening and closing the door.  
WARNING  
The area within the range of motion for the doors and trunk lid can be dangerous and there is the potential for injuries.  
Do not open or close the doors and trunk lid if anyone is in the way.  
WARNING  
Locking the doors carelessly can cause serious injuries.  
When the vehicle is locked from the outside, the doors and power windows cannot be opened from the inside.  
The central locking system locks all the doors. When the vehicle is locked from the inside, it reduces the risk of opening the doors unintentionally and of  
unauthorized people entering the vehicle. In case of an emergency or an accident, locked doors can make it more difficult for first responders to access  
the vehicle interior to help the passengers.  
Never leave children or people requiring assistance in the vehicle. All doors can be locked from the inside using the central locking button. This can result  
in locking yourself inside the vehicle. Individuals locked in the vehicle could be exposed to very high or very low temperatures.  
Depending on the season, the temperature inside the vehicle could become very high or low, which can lead to serious injuries, illness or death,  
especially for very young children.  
Never leave anyone in a locked vehicle. In an emergency, these people may not be able to exit the vehicle without assistance or help themselves.  
NOTICE  
When using the emergency locking or emergency unlocking feature, remove and reinstall the affected parts carefully and correctly to reduce the risk of vehicle  
damage.  
Indicator light in the driver's door  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
The indicator light for the central locking system is located in the driver door ⇒ Driver door.  
Vehicle is locked: the red LED light blinks for approximately two seconds, and then flashes more slowly after that. The indicator light does not flash if the vehicle wa  
locked using the central locking button in the driver's door ⇒ Central locking button.  
Automatic locking and unlocking  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Depending on how your vehicle is equipped, settings for the central locking can be configured in the Vehicle settings menu in the Infotainment system.  
Automatic locking (Auto Lock)  
The vehicle locks automatically at speeds of about 9 mph (15 km/h) or higher. If the vehicle is locked, the  
button.  
indicator light will turn yellow in the central locking  
Automatic unlocking (Auto Unlock)  
If one of the following conditions apply, all doors and the trunk lid will unlock automatically:  
If the vehicle is stationary and the vehicle key has been removed  
For vehicles with an automatic gearbox: The parking lock is engaged and the ignition is switched off.  
Or: if the door handle has been pulled.  
Or: if airbags have deployed during a collision ⇒ Troubleshooting.  
The Auto Unlock function makes it possible for first responders to access the inside of the vehicle.  
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Central locking button  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Fig. 58 In the driver's door: Central locking button (general example).  
Central locking button.  
Fig. 59 In the driver's door: Button for powered opening of the trunk lid (general example).  
Button for powered opening of the trunk lid.  
– Unlock the vehicle.  
– Lock the vehicle.  
– Open the trunk lid.  
The central locking button functions both when the ignition is on or off, but only when all the doors are closed.  
If the  
button in the driver door is pressed, only the trunk lid will open. All doors remain locked.  
If the vehicle is locked from the outside using the vehicle key, the central locking buttons will be disabled.  
If the vehicle is locked from the inside using the central locking button, then:  
The  
indicator light in the button will turn yellow if all doors are closed and locked.  
The anti-theft alarm system will not be activated ⇒ Anti-theft alarm system.  
The doors can be opened from the inside by pulling the door handle. The  
locked and cannot be opened from the outside.  
indicator light in the button turns off. The unopened doors and the trunk lid will remai  
Opening and closing the driver's door in an emergency  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
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Fig. 60 Driver’s door handle: prying off the cap.  
Generally, all doors will lock when locking manually. Only the driver door will unlock when unlocking manually.  
Note the information about the anti-theft alarm system ⇒ Anti-theft alarm system.  
1. Position the key bit or emergency key on the notch in the driver door handle from below.  
2. Hold your index finger under the key bit.  
3. Use the vehicle key to pry the cap off in the direction of the arrow fig. 60.  
4. Insert the key bit in the lock cylinder and unlock or lock the vehicle.  
5. Pull on the door handle and reinstall the cap.  
Special considerations for manual unlocking  
An alarm is triggered when the driver's door is opened ⇒ Anti-theft alarm system.  
An emergency start must be performed after unlocking ⇒ Starting and stopping the engine.  
Switch the ignition on to turn off the alarm.  
The electronic immobilizer will detect a valid vehicle key.  
The anti-theft alarm system is not activated when the vehicle is manually locked using the key bit ⇒ Anti-theft alarm system.  
Locking the front passenger door and rear doors in an emergency  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Fig. 61 On the front of the right rear door: emergency locking the vehicle with the vehicle key (general example).  
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The front passenger door and the rear doors can each be locked manually.  
The anti-theft alarm system is not activated when this happens ⇒ Anti-theft alarm system.  
1. Open the door.  
2. Remove the rubber seal  
in the front of the door.  
3. Insert the key bit or emergency key into the slot and turn it fig. 61.  
4. Reattach the rubber seal.  
5. Check that the door is locked.  
6. Have the vehicle checked immediately by a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
If a door is locked manually, it will unlock again when the vehicle is unlocked or if that door is opened from the inside.  
Doors can be unlocked and opened from the inside by pulling the door handle.  
Child safety lock  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Fig. 62 Child safety lock:  
left rear door,  
right rear door.  
Child safety lock is switched off.  
Child safety lock is switched on.  
The child safety locks are located on the inner door panels of the rear doors.  
The child safety lock reduces the risk of the rear doors being opened from the inside.  
When the child safety lock is switched on, the door can only be opened from the outside.  
Switching the child safety lock on or off  
1. Unlock the vehicle the open the respective rear door.  
2. Bring the slot into the corresponding position fig. 62.  
WARNING  
When the child safety lock is switched on, that door cannot be opened from the inside.  
Never leave children or people requiring assistance unattended in the vehicle when the doors are locked. Otherwise, they could become locked inside the  
vehicle. In case of an emergency, these individuals would not be able to leave the vehicle without assistance or care for themselves. Individuals locked in  
the vehicle could be exposed to very high or very low temperatures.  
Depending on the season, the temperature inside the vehicle could become very high or low, which can lead to serious injuries, illness or death,  
especially for very young children.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
If the indicator light does not turn off  
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The red LED in the vehicle door flashes briefly and then stays on.  
There is a malfunction in the locking system.  
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
If the turn signals are not flashing  
The turn signals are not blinking as confirmation when locking the vehicle:  
1. Check whether all of the doors and the trunk lid and engine hood are closed.  
2. Close any doors and trunk lid or engine hood that are not closed.  
If the vehicle is locking automatically  
The vehicle will lock again automatically after approximately 45 seconds if one of the following conditions apply:  
The vehicle was unlocked, but not opened  
The ignition was not switched on  
The trunk lid was not opened.  
Locking with a second vehicle key  
For vehicles with Keyless Access with push-button start: If a second vehicle key is used to lock the vehicle from outside, the vehicle key inside the vehicle is  
immediately disabled so that it cannot be used to start the engine; it is still possible to perform an emergency start, however.  
1. Press the  
as usual.  
button on the remote control vehicle key inside the vehicle to enable the vehicle key inside the vehicle so that it can be used for to start the engin  
Locking the vehicle after an airbag deploys  
The entire vehicle unlocks when an airbag deploys in a collision. Depending on the severity of the damage, it may be possible to lock the vehicle as follows after the  
collision:  
1. Switch the ignition off.  
2. Open the driver door and shut it again.  
3. Lock the vehicle.  
NOTICE  
Strong streams of water or vapor could activate the sensors in the door handles if a valid vehicle key is located near the vehicle. If at least one window is open  
and the sensors in one door handle are permanently activated, then all windows will close.  
It may not be possible to unlock or lock the vehicle using Keyless Access if the 12 V vehicle battery or button cell battery in the vehicle is weak or drained. The  
vehicle can be manually unlocked or locked.  
If there is no valid vehicle key in the vehicle or one is not detected, a message will appear in the instrument cluster display. This can occur if another signal  
interferes with the remote control vehicle key or if the remote control vehicle key is covered by an object, such as a metal case.  
Anti-theft alarm system  
The vehicle may be equipped with an anti-theft alarm system.  
The anti-theft alarm system monitors the doors, the hood, and the trunk lid.  
The anti-theft alarm system is automatically activated when you lock the vehicle.  
If the vehicle is opened without using the valid vehicle key, then the anti-theft alarm system will go on and emit audible and visual warning signals for up to 5  
minutes.  
When is the alarm triggered?  
If a door that was unlocked manually using the vehicle key is opened.  
If the hood is opened.  
If the trunk lid is opened.  
If the ignition is switched on with an invalid vehicle key.  
If the 12 V vehicle battery is disconnected.  
Switching off the alarm  
1. Unlock the vehicle with the  
unlock button on the vehicle key.  
Or: switch on the ignition using a valid vehicle key.  
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This may cause the alarm to sound briefly for approximately one second.  
2. For vehicles with Keyless Access with push-button start: Grasp the door handle ⇒ “Keyless Access” with push-button start .  
The anti-theft alarm system will not work correctly if the 12 V vehicle battery is weak or drained.  
Disconnecting the 12 V vehicle battery may set off the anti-theft alarm system.  
If you have integrated a trailer into the anti-theft alarm system, breaking the connection to the trailer may trigger the anti-theft alarm system ⇒ Trailer towing  
Trunk lid  
Introduction  
The trunk lid is unlocked and locked together with the doors.  
On vehicles with Keyless Access, the trunk lid is automatically unlocked when opening ⇒ “Keyless Access” with push-button start .  
If individual door opening or the opening of one side of doors is activated in the Infotainment system settings for opening and closing, you must press the  
on the remote control vehicle key twice to unlock the trunk lid.  
but  
On vehicles with Keyless Access you must press the sensor on the inside of the driver's or front passenger's door handle twice to do this.  
WARNING  
Uncontrolled or unintentional release: opening and closing the trunk lid can cause accidents and serious injuries.  
Do not open or close the trunk lid if anyone is in the way.  
After closing the trunk lid, check that it is properly closed. When closed, the trunk lid must be flush with the areas of the vehicle body that are around the  
door.  
Always keep the trunk lid closed while driving.  
Never open the trunk lid when cargo is secured on it, such as bicycles. Additional weight can cause the trunk lid to begin closing by itself. If necessary,  
prop the trunk lid open or remove the cargo beforehand.  
Close and lock the trunk lid and all doors when the vehicle is not in use. Make sure that no one remains in the vehicle.  
Never let children play in or on the vehicle unattended, especially when the trunk lid is open. Children could enter the luggage compartment, close the lid,  
and then lock themselves in. Depending on the season, the temperature inside the vehicle could become very high or low, which can lead to serious  
injuries, illness or death, especially for very young children.  
WARNING  
Unlocking or opening the trunk lid incorrectly or carelessly may lead to serious injuries.  
The vehicle may not always detect when the trunk lid is not latched if a cargo rack that is carrying cargo is mounted on the trunk lid. If the trunk lid is not  
latched, it may open suddenly while driving.  
WARNING  
If there is a heavy load of snow or cargo on the trunk lid, the additional weight may cause the lid to lower, which can result in serious injuries.  
Never open the trunk lid if there is a heavy load of snow or cargo such as a cargo rack on it.  
Remove the snow or cargo before opening the trunk lid.  
WARNING  
Do not press on the rear window of the trunk lid with your hand. The rear window could crack, which can result in injuries.  
NOTICE  
Never attach or secure cargo on the opening mechanisms. This could cause damage that could prevent the trunk lid from closing.  
NOTICE  
Never attach cargo to the rear window wiper or use the rear window wiper to hold cargo in place. This could cause damage that could result in the rear window  
wiper breaking off.  
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NOTICE  
Never attach cargo to the rear spoiler or use the rear spoiler to hold cargo in place. This could cause damage that could result in the rear spoiler breaking off.  
Opening and closing the trunk lid  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Fig. 63 In the trunk lid: Button to open the trunk lid (general example).  
Fig. 64 In the open trunk lid: handle for closing the trunk lid.  
Opening the trunk lid  
1. To unlock the trunk lid, press the  
or  
button on the vehicle key.  
2. Raise the trunk lid using the button fig. 63.  
Closing the trunk lid  
1. Pull the trunk lid downward firmly using the handle in the interior trim panel until it latches shut in the lock fig. 64, ⇒  
.
An image in the instrument cluster display indicates if the trunk lid has not opened or closed correctly.  
The trunk lid locks automatically while driving.  
WARNING  
Closing the trunk lid incorrectly or carelessly may lead to serious injuries.  
When opening the trunk lid, take care to pull it all the way up.  
When closing the trunk lid, make sure your hands are not within the closing range of the lid.  
If the trunk lid is not opened within several minutes after unlocking, it will lock again automatically.  
Power opening and closing the trunk lid  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
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Fig. 65 In the driver door: Button for power opening the trunk lid.  
Button for powered opening of the trunk lid.  
Fig. 66 In the open trunk lid: Button for power closing the trunk lid.  
Power opening the trunk lid  
1. To unlock the trunk lid, press and briefly hold the  
or  
button on the remote control vehicle key.  
Or: pull the button in the driver door upward fig. 65.  
Or: press the button on the trunk lid.  
The trunk lid will open automatically.  
Power closing the trunk lid  
1. Press the button in the trunk lid when it is open fig. 66.  
Or: pull the button in the driver door upward when the ignition is switched on until the trunk lid is closed.  
Or: On vehicles with Keyless Access with push-button start: briefly press and hold the  
button on the vehicle key. The vehicle key must be nearby to use  
this feature.  
Or: Begin closing the trunk lid by hand until it closes by itself.  
The trunk lid is closed.  
Interrupting the opening or closing process  
1. Press the  
or  
button while the lid is opening or closing.  
Or: press the button on the trunk lid while the lid is opening or closing fig. 66.  
The trunk lid can now be moved by hand. It is necessary to use more force when doing this.  
Pressing the  
button again moves the trunk lid back to the original position.  
Chimes  
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When the trunk lid is opened or closed from inside the vehicle or using the vehicle key, chimes will sound.  
Changing and saving the opening angle  
If the space behind or above the vehicle is not large enough to allow the trunk lid to open completely, you can change how far the trunk lid opens.  
1. Interrupt the opening process at the desired open position. It must be at least half open.  
2. Press and hold the  
button in the trunk lid until the emergency flashers start flashing fig. 66.  
The adjusted opening angle is saved.  
There will be an audible signal and the emergency flashers will flash to indicate that the setting was saved.  
NOTICE  
Check that there is enough space to open or close the trunk lid before opening or closing it, for example if the vehicle is in a garage.  
Trunk lid with Easy Open motion sensor  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Fig. 67 General example of the sensor-controlled luggage compartment opener (Easy Open).  
If a valid vehicle key is located near the trunk lid, the trunk lid can be unlocked and opened with foot motion.  
1. Position your foot behind the middle of the bumper.  
2. Quickly swing the lower part of your leg close to the bumper fig. 67.  
3. Quickly remove the lower part of your leg once more from the bumper.  
Visual feedback is given via the turn signals. The trunk lid will open.  
The trunk lid will lock automatically after it closes if the vehicle was previously locked and there is not a valid vehicle key inside the vehicle.  
Activating or deactivating the Easy Open function  
The Easy Open function can be activated and deactivated in the nfotainment system:  
1. Select the Vehicle menu.  
2. Select the Settings submenu.  
3. Scroll down the list and assign the settings under Opening and closing.  
CAUTION  
If a valid vehicle key is detected near the trunk lid, the Easy Open function may trigger unintentionally and open the trunk lid, for example if there is a sweeping  
motion under the rear bumper, if a strong stream of water or steam passes by the bumper, or during maintenance and repair work in the rear bumper area. If the  
trunk lid opens unintentionally, it may cause injuries to people and/or damage to objects within the trunk lid’s range of motion.  
Always make sure that no valid vehicle keys are left unattended near the trunk lid.  
Always turn off the Easy Open function via the Infotainment system before any and all maintenance and repair work is performed on the vehicle.  
Always turn off the Easy Open function via the Infotainment system before washing the vehicle.  
Always turn off the sensor-controlled luggage compartment opener (Easy Open)/Easy Close function via the Infotainment system before mounting a  
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bicycle rack or hitching a trailer ⇒  
Introduction.  
Mechanically unlocking the trunk lid using the emergency release  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Fig. 68 In the trunk lid: cover for the trunk lid emergency release.  
Fig. 69 In the luggage compartment: trunk lid emergency release.  
Mechanically unlocking the trunk lid using the emergency release  
1. Pry off the square cover in the inner trim panel of the trunk lid using a screwdriver fig. 68.  
2. Place a suitable object in the opening for the release lever and press in the direction of the arrow to release the trunk lid fig. 69.  
3. You will need to use more force to open the trunk lid.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
If the trunk lid will not open or close  
Check if the trunk lid is being blocked by an object.  
The trunk lid can be moved by hand. It is necessary to use more force when doing this.  
If the trunk lid is operated too frequently within a short period of time, then the lid motor will automatically switch off to reduce the risk of overheating. Until the l  
motor has cooled down, the trunk lid can be opened and closed by hand using extra force.  
When in trailer mode, the power trunk lid can only be opened and closed at the trunk lid.  
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If the 12-volt vehicle battery or fuse is disconnected or malfunctioning, the trunk lid must be closed by hand.  
If all turn signals flash four times  
The vehicle key that was last used is still in the vehicle.  
1. Remove the key and lock the vehicle.  
If the trunk lid is difficult to move  
The mechanism for opening the trunk lid may not always work automatically when the outside temperatures are around the freezing point.  
1. Guide the trunk lid farther upward by hand.  
The Easy Open sensor function is not working  
Easy Open only works when the ignition is switched off.  
Clean the sensors in the rear bumper.  
The trailer hitch is extended.  
The vehicle was retrofitted with a trailer hitch.  
Easy Open may be deactivated in heavy precipitation to reduce the risk of false activation.  
Windows  
Opening and closing the windows  
Fig. 70 In the driver door: Power window buttons.  
Opening the window: press the switch.  
Closing the window: pull the switch.  
Deactivating the power window buttons in the rear doors: press the switch.  
This button is only located in the driver door.  
The windows can still be opened or closed using the switches in the doors for a brief period after the ignition has been switched off, as long as the driver’s or front  
passenger door is not opened.  
One-touch opening and closing function  
The one-touch opening and closing function allows the windows to be completely opened or closed. To use this feature, do not hold the window switch up or down.  
To start the one-touch closing function, pull the window switch upward briefly to the second level.  
To start the one-touch opening function, press the window switch downward briefly to the second level.  
To stop the one-touch opening or closing function, pull or press the switch for that window again.  
Convenience opening and closing  
Opening  
The windows can be opened from outside the vehicle using the vehicle key when the ignition is switched off.  
1. Press and hold the unlock button on the vehicle key.  
2. To stop the function, release the unlock button.  
Closing  
1. On vehicles with Keyless Access with push-button start: press the sensor surface or locking button on the door handle for a few seconds, until the windows are  
closed ⇒ “Keyless Access” with push-button start . The vehicle key must be nearby to use this feature.  
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When all of the windows and the power sunroof are closed, the turn signals will blink once as a confirmation.  
2. To stop the function, remove your finger from the sensor or switch.  
You can select the convenience opening settings in the Vehicle settings menu in the Infotainment system.  
WARNING  
Careless or unintended use of the power windows can cause serious injuries.  
Do not open or close the power windows if anyone is in the way.  
Never leave children or people requiring assistance unattended in the vehicle when the vehicle is locked. The windows cannot open in an emergency  
situation.  
Always take all vehicle keys with you when leaving the vehicle. The windows can still be opened or closed using the switches in the doors for a brief  
period after the ignition has been switched off, as long as the driver’s or front passenger door is not opened.  
When driving with children seated on the rear bench seat, always disable the rear power windows so that the windows cannot be opened or closed.  
NOTICE  
If the windows are open, rain could enter the vehicle and soak the interior, causing vehicle damage.  
If the power windows are malfunctioning, the one-touch opening and closing function and the pinch protection may not function correctly. Contact a suitably  
qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Convenience opening and closing only functions if the one-touch opening and closing function is activated for all the power windows.  
Power window pinch protection  
The power window pinch protection can reduce the risk of being pinched and injured when the windows are closing.  
If the window cannot close due to resistance or an obstacle, then the window will reopen immediately  
1. Check why the window did not close.  
⇒
.
2. Try again to close the window.  
If the window will not close again, then the pinch protection will be disabled for several seconds.  
If the window still cannot close, then the window will stop at the place where it meets resistance. If you press the switch again within several seconds, the window  
will close without pinch protection ⇒  
.
Closing windows without pinch protection  
1. Try to close the windows again within a few seconds by holding the switch. This will disable the pinch protection.  
If the closing process takes longer than several seconds, then pinch protection will be enabled again. If there is resistance to the window moving or an obstacle  
is blocking the window, then the window will reopen automatically.  
2. If the window still cannot close, then contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
WARNING  
Closing the window when pinch protection is disabled can result in serious injuries.  
Always be careful when closing the windows.  
Never allow anyone to be in the window operating area, especially if a window is closing when pinch protection is disabled.  
The pinch protection does not prevent fingers or other parts of the body from becoming injured by being pressed against the window frame.  
Pinch protection also occurs when using the convenience closing function with the vehicle key.  
Troubleshooting  
One-touch up/down feature  
If the 12 V vehicle battery is disconnected or drained when the windows are not completely closed, then the one-touch up/down feature will not work. It must be  
reprogrammed using the following steps:  
1. Switch the ignition on.  
2. Close all windows and doors.  
94  
3. Pull the switch for the desired window and hold it in that position for several seconds.  
4. Release the switch, then pull it upward again and hold it.  
The one-touch up and down features will then be fully functional.  
The automatic power windows can be reprogrammed individually, or multiple windows can be reprogrammed at the same time.  
Controls are responding differently than expected  
Moisture, dirt and grease may limit the functioning of the controls.  
1. Always keep the control panels clean and dry.  
Sunroof  
Opening and closing the tilting and sliding panoramic sunroof  
The term “sunroof” is used as a synonym for the panoramic sliding/tilting sunroof.  
Fig. 71 In the headliner: sunroof button.  
Close the power sunroof when tilted.  
Tilt the power sunroof.  
Open the power sunroof or stop the automatic process.  
Close the power sunroof or stop the automatic process.  
The sunroof is a roof opening system consisting of two glass pieces. The rear glass piece is fixed and cannot be opened.  
The sunshade automatically opens automatically with the sunroof when it is in front of the sunroof. The sunshade can be completely closed only if the sunroof is  
closed.  
The  
button has two levels.  
First level: tilt, open, or close the sunroof completely or partially.  
Second level: automatically open or close the sunroof completely.  
You can stop the automatic process by pressing the button again.  
Tilting the power sunroof  
Manual process: Press the fig. 71  
button to the first level.  
Automatic process: Press the fig. 71  
button to the second level.  
Closing the power sunroof when tilted  
Manual process: Press the fig. 71  
button to the first level.  
Automatic process: Press the fig. 71  
button to the second level.  
Opening the power sunroof  
Manual process: Press the fig. 71  
button to the first level.  
Automatic process to comfort position: Press the fig. 71  
button to the second level.  
95  
Closing the power sunroof  
Manual process: Press the fig. 71  
button to the first level.  
Automatic process: Press the fig. 71  
button to the second level.  
Stopping the automatic opening or closing process  
1. Press the fig. 71 or fig. 71 button again.  
WARNING  
Careless or inattentive use of the sunroof can cause serious injuries.  
Do not open or close the power sunroof if anyone is in its path.  
Always take all vehicle keys with you when leaving the vehicle.  
Never leave children or people requiring assistance unattended in the vehicle, especially if they have access to the vehicle key. Inattentive use of the  
vehicle key can lock the vehicle, start the engine, switch the ignition on, or operate the sunroof.  
The sunroof can still be opened or closed for a brief period after the ignition has been switched off, as long as the driver’s or front passenger's door has  
not been opened.  
NOTICE  
To reduce the risk of damage, remove ice and snow from the vehicle roof before opening or tilting the power sunroof in winter weather.  
Always close the power sunroof before leaving the vehicle and when there is precipitation. If the sunroof is open or tilted, rain or snow could enter the  
vehicle interior and cause extensive damage to the electrical system. This could also result in further vehicle damage.  
Keep the power sunroof closed when using the roof rack.  
Remove leaves and other loose objects from the power sunroof guide rails regularly, either by hand or with a vacuum cleaner.  
The pinch protection will not function correctly if the sunroof is malfunctioning. Contact a suitably qualified professional. Volkswagen recommends contacting  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Tilting and sliding panoramic sunroof convenience opening and closing  
Convenience opening and closing  
The sunroof can be opened and closed from outside the vehicle using the vehicle key.  
Does not apply to the US or Canada: Press and hold the unlock or lock button on the vehicle key. The sunroof will be tilted or closed.  
For vehicles with Keyless Access with push-button start: Hold your finger on the unlock sensor in the door handle for several seconds until the tilting and slidin  
panoramic sunroof is closed ⇒ Unlocking or locking using Keyless Access .  
Remove your finger from the unlock or lock button to stop the function.  
When using the convenience closing function, all windows in the doors and the sunroof will be closed. When all of the windows and the power sunroof are closed,  
the turn signals will blink once as a confirmation.  
Settings for the sunroof can be adjusted in the vehicle settings in the Infotainment system ⇒ Driver information.  
Sunroof pinch protection  
The pinch protection reduces the risk of pinching injuries ⇒  
. If the sunroof is obstructed while it is closing, it will open again automatically.  
1. Check why the sunroof is not closing.  
2. Try again to close the sunroof.  
3. If the sunroof is still not able to close, close the sunroof without pinch protection.  
Closing the sunroof without pinch protection  
1. Press the  
button to the second level until the sunroof is completely closed ⇒ Opening and closing the tilting and sliding panoramic sunroof .  
This will close the sunroof without pinch protection.  
2. If the power sunroof still cannot close, then contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
If you release the switch during the closing process, then the sunroof will open again automatically.  
WARNING  
96  
Closing the sunroof without pinch protection may result in serious injuries.  
Always be careful when closing the power sunroof.  
Never allow anyone to be within the sunroof range of operation, especially if it is closing without pinch protection.  
The pinch protection does not prevent fingers or other parts of the body from becoming injured by being pressed against the roof frame.  
Pinch protection also occurs when convenience closing the windows and sunroof with the vehicle key.  
Troubleshooting  
If the sunroof is not closing  
The sunroof only works when the ignition is on. The sunroof can still be opened or closed for a brief period after the ignition has been switched off, as long as  
the driver’s or front passenger's door has not been opened.  
If it is not possible to close the sunroof using the power controls, the sunroof must be closed manually. Some vehicle components must be removed in order to  
close the sunroof manually. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Controls are responding differently than expected  
Moisture, dirt and grease may limit the functioning of the controls.  
1. Always keep the control panels clean and dry.  
97  

Related Topics

Vehicle key
Emergency key (vehicle key without key bit)
Replacing the button cell battery
Synchronizing a vehicle key
?Keyless Access? with push-button start
Troubleshooting

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