Get Starting and stopping the engine -> Troubleshooting Guide for Volkswagen Atlas SUV First Generation (2018-2023)

Active at outside temperatures above approx. +20 °C (approx. +68 °F)

Front seat ventilation, level 2.

Active at outside temperatures below approx. +15 °C (approx. +59 °F)

Front seat heating, level 2.

Active at outside temperatures below approx. +20 °C (approx. +68 °F)

Exterior mirror heating.

Active at temperatures below approx. +4 °C (approx. +39 °F)

Heated spray jets for windscreen washer system.

Heated windshield wiper parks.

Rear window defroster.

If the engine has been started using the remote start relay function, the settings can be changed via the air conditioning system controls and the buttons for the

windshield and rear window defroster, seat heating or ventilation, depending on vehicle equipment.

Personal settings will be replaced by the automatic air conditioning settings the next time the vehicle is started using remote start relay.

1. To change the automatic air conditioning settings, contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen

dealer or authorized Volkswagen Service Facility.

WARNING

Careless or unintended use of the remote start relay function can cause serious injuries.

Never start the engine in an enclosed space, e.g. in a garage. The exhaust can cause fatal poisoning and result in death through suffocation.

Only use the remote start relay function when no-one is in the vehicle and immediately before you intend to drive the vehicle.

Never start the engine if children or animals are in the vehicle. When the engine is running, the electrical seats may be used and can cause serious

injuries.

Never start the engine if the vehicle is covered with a protective cover. Hot vehicle components and exhaust can set the protective cover on ﬁre and

cause serious injuries.

Never start the engine close to ﬂammable or explosive materials. The exhaust could ignite the materials. This could cause a ﬁre and serious injuries.

Never start the engine if the vehicle is out of visual range.

Never start the engine if the warning light

is turned on or blinking.

Using the remote start relay function may increase fuel consumption and discharge the 12-volt vehicle battery.

The use of the remote start relay function may be regulated or prohibited regionally in some countries. Always observe legal and local regulations relating to

the use of the remote start relay function!

During an active remote start relay, some vehicle functions are deactivated, e.g. the low beam headlight and the windshield wipers.

Electronic immobilizer

The immobilizer helps prevent the engine from being started and the vehicle from being moved with an unauthorized vehicle key.

For vehicles with an ignition lock: There is a chip in the vehicle key. The chip automatically deactivates the immobilizer if a valid vehicle key is inserted into the

ignition lock.

For vehicles with an ignition lock: The electronic immobilizer is activated automatically when the vehicle key is removed from the ignition lock.

For vehicles with a starter button: There is a chip in the vehicle key. It is used to automatically deactivate the electronic immobilizer when there is a valid remote

control vehicle key in the vehicle interior.

For vehicles with a starter button: The electronic immobilizer is automatically activated as soon as there is no valid vehicle key in the vehicle.

The engine can only be started with a Volkswagen Genuine vehicle key that is coded correctly. You can obtain coded vehicle keys from an authorized Volkswagen

dealer or authorized Volkswagen Service Facility.

Only using Volkswagen Genuine vehicle keys will ensure that your vehicle operates correctly.

Troubleshooting

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Fig. 113 On the right side of the steering column: emergency start function on vehicles with Keyless Access with push-button start.

Engine control malfunction

The yellow indicator light turns on.

Engine control is malfunctioning.

1. Pay attention to any text shown in the Volkswagen Digital Cockpit display.

2. Have the engine checked immediately by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

Engine control malfunction

The indicator light comes on in the Volkswagen Digital Cockpit.

The yellow indicator light turns on.

The driving performance of the vehicle is limited.

The driving performance has been limited to prevent the engine control components from overheating.

A corresponding indicator may appear in the instrument cluster display.

It is possible to continue driving with reduced driving performance.

The driving performance limitation is removed in the following scenarios:

The engine control components are no longer within a critical temperature range.

Engine speed limited

The yellow indicator light turns on.

The engine speed has been limited to reduce the risk of the engine overheating.

The instrument cluster display shows the engine speed.

The engine speed limitation is removed in the following scenarios:

The engine is no longer within a critical temperature range.

The driver’s foot is removed from the accelerator pedal.

together with

Engine speed limitation due to engine control malfunction

The yellow indicator lights turn on.

The engine speed limitation is triggered by an engine control malfunction.

1. Make sure the displayed RPM is not exceeded.

2. Have the engine checked immediately by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

The vehicle key cannot be removed from the ignition lock

An unauthorized vehicle key was inserted into the ignition lock.

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Remove the vehicle key as follows:

Vehicles with an automatic transmission:

1. Press and release the lock button in the selector lever.

2. Remove the vehicle key from the ignition lock.

Vehicles with manual transmission:

1. Remove the vehicle key from the ignition lock.

Valid vehicle key cannot be detected

A corresponding indicator appears in the instrument cluster display.

If the vehicle key has a weak or drained button cell battery, the vehicle key may not be able to be detected.

An emergency start must be performed:

1. Press and hold the brake pedal.

2. Hold the vehicle key on the right side of the steering column trim panel immediately after pressing the starter button ﬁg. 113.

The ignition will switch on automatically and the engine may start.

The engine cannot be turned off

The engine cannot be turned off when the starter button is pressed brieﬂy.

An emergency stop must be performed:

1. Press the starter button twice within several seconds or press and hold one time.

The engine will stop automatically ⇒ Starter button.

The engine cannot be started

If an unauthorized vehicle key is used or the system is malfunctioning, a corresponding indicator appears in the instrument cluster display.

1. Use an authorized vehicle key.

2. If the malfunction persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Or: the engine cannot be started with the ignition key or by brieﬂy pressing the starter button while depressing the brake pedal or the clutch pedal.

There is a malfunction in the start system:

1. Turn and hold the remote control vehicle key or press the button for as long as needed for the engine to start.

2. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.

The engine cannot be started remotely

If at least one of the following conditions are met, the engine remote start function does not start:

The vehicle is not fully ready to drive.

Vehicles with ignition lock: There is a vehicle key in the ignition switch.

Sufﬁcient fuel is not available or the indicator light

The vehicle is unlocked.

lit up before the vehicle was parked.

The hood or the trunk lid is opened.

One or several vehicle doors are opened.

The selector lever is not in position ⇒ Automatic transmission: selecting the selector lever position.

If the 12-volt vehicle battery is too weak or discharged.

The emergency ﬂashers are switched on.

The anti-theft alarm system is activated.

The panic alarm is activated.

The vehicle moves.

Two remote starts have already been carried out in direct succession.

There is a system error.

Ensure that the necessary conditions are met and then restart the engine if necessary.

Start/Stop system

Start-stop system

The start-stop system automatically

switches the engine off when you stop

and when the vehicle is stationary. The

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Starting and stopping the engine -> Troubleshooting for Your Volkswagen Atlas SUV First Generation (2018-2023)

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