Towing -> Installing the rear towing eye for Your Volkswagen Atlas SUV First Generation (2018-2023)

Please read the introductory information and heed the Warnings and Notice   
and Introduction.  
Secure the tow rope or tow bar only at the permitted points:  
Towing lug.  
Ball mount.  
WARNING  
Never secure the tow rope or the tow bar to axle or suspension components. They can be damaged and cause accidents and serious injuries.  
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.  
Preparations  
Make sure the tow rope is not twisted. Otherwise it could disconnect from the towing eye while towing.  
Switch the ignition and emergency flashers on in both vehicles. However, do not do this if it is prohibited by law.  
Read and comply with the information and instructions for towing given in the Owner's Manual for the other vehicle.  
Towing vehicle (front)  
1. Only start to drive when the tow rope is taut.  
2. Be especially careful when accelerating.  
3. Avoid sudden braking and driving maneuvers.  
4. Do not exceed the permitted towing weight of the vehicle.  
Vehicle being towed (rear)  
1. Make sure the ignition is always switched on so that the steering wheel is not locked and so that the turn signal and windshield wiper can be used if needed.  
The brake booster and power steering only work when the engine is running. Otherwise, the brake pedal needs to be pressed much harder and more force is  
required to steer.  
2. Make sure the vehicle key is always in the vehicle during the towing process  
Introduction.  
3. For vehicles with an automatic gearbox: Select the selector lever position  
4. Release the electronic parking brake.  
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5. Make sure the tow rope is always taut.  
NOTICE  
The vehicle can only be towed if the battery charge level of the 12 V vehicle battery is sufficient and the electronic parking brake and steering column lock can  
be released. If there is a loss of power or the electrical system is malfunctioning, the engine may need to be jump-started or the vehicle's drive system may need  
to be reactivated in order to release the electronic parking brake and steering column lock.  
Installing the rear towing eye  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.  
1. Before having it towed, check that your vehicle has a threaded mount for the towing lug.  
2. Read and heed the information about towing.  
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.  
The towing eye must always be kept in the vehicle   
.
NOTICE  
Using a towing eye that is not suitable for the vehicle can damage the vehicle.  
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another towing eye suitable for the vehicle.  
Installing the rear towing eye  
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Fig. 184 In the right rear bumper: Remove cover.  
Fig. 185 In the right rear bumper: Screw in towing eye.  
1. Remove the towing eye from the vehicle tool kit in the luggage compartment.  
2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover fig. 184.  
3. Remove the cover, let it hang from the vehicle or place it in the vehicle if necessary  
.
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 185 , ⇒  
. Use a suitable object to tighten the towing eye  
completely and securely in the mount.  
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.  
6. Insert the cap into the respective opening and press in until it engages.  
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.  
NOTICE  
Removing and installing the towing eye and the cover can cause vehicle damage, such as paint damage.  
Remove and install the towing eye and cover carefully to reduce the risk of vehicle damage.  
NOTICE  
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when tow-starting or towing the vehicle.  
Always screw the towing eye completely and securely into the mount.  
Vehicles with a trailer hitch  
In vehicles with a factory-equipped trailer hitch, there is no mount for the threaded towing eye behind the cover.  
1. To tow, swivel the ball hitch out or mount and use it.  
NOTICE  
Using an unsuitable towing bar could damage the ball hitch and the vehicle. Vehicles with a factory-installed trailer hitch may only tow other vehicles with a  
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towing bar that is designed specially for mounting on a ball mount.  
Use a suitable tow bar to tow the vehicle.  
If you do not have a suitable tow bar, use a tow rope for towing.  
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