Vehicle care -> Washing the vehicle for Your Volkswagen Atlas SUV First Generation (2018-2023)

Maintenance  
Service  
Information regarding the service schedule  
Information regarding maintenance of your vehicle and the type and scope of service work can be found in your service schedule. The service schedule is included  
with your manual Service schedule.  
Vehicle care  
Vehicle care information  
Regular, proper care helps to maintain your vehicle.  
The longer dirt remains on the surfaces of vehicle components, the more difficult it may be to clean and care for them. Long-term exposure can make it impossible  
for dirt to be removed.  
For questions regarding care products or for vehicle components that are not listed, consult a suitably qualified professional. Volkswagen recommends contacting  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Suitably qualified professionals can provide you with suitable accessories. Volkswagen recommends the use of Genuine Volkswagen Accessories, which you  
can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Read and follow the usage instructions on the packaging.  
WARNING  
Improper care and cleaning of vehicle components could impair vehicle safety equipment and cause serious injuries.  
Clean and maintain vehicle components only according to the manufacturer’s instructions.  
Always use approved or recommended cleaning solution.  
Never use cleaning solutions that contain solvents. Solvents can cause permanent damage to the airbag module.  
Protect your hands and arms against components with sharp edges, for example when cleaning the inside of the wheel housings.  
WARNING  
Dirty, foggy, or icy windows reduce visibility and increase the risk of accidents and serious injuries. The vehicle safety equipment could become impaired.  
Only drive when there is clear visibility through all windows.  
Do not use water-repellent window solutions on the windshield. This can cause intense glare under poor visual conditions.  
WARNING  
Care products can be poisonous and dangerous. Unsuitable care products and incorrect application of care products can cause accidents, serious injuries,  
burns, and poisoning.  
Only store care products in their sealed original containers.  
Read and follow the package leaflet.  
Keep children away from all care products.  
Only use care products outside or in well-ventilated areas so that no harmful vapors are inhaled.  
Never use turpentine, engine oil, nail polish remover, or other fluids with vapors that dissipate easily for vehicle care. They are poisonous and highly  
flammable.  
NOTICE  
Cleaning dirt with aggressive and solvent-based products can cause permanent damage to vehicle equipment, even if only exposed to the vehicle component  
for a brief period, for example on seat cushions or decorative parts.  
Do not allow dirt to dry.  
Have stubborn spots removed by a suitably qualified, authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Washing the vehicle  
Please read the introductory information and heed the Warnings and Notice   
and Vehicle care information.  
Washing your vehicle regularly prevents exposure to contamination, which may damage the paint.  
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Matte-finish vehicles require special care due to the particular properties of the paint.  
To ensure that your vehicle is washed correctly and appropriately, note the following information  
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WARNING  
After a car wash, the braking efficiency may be delayed due to damp or icy brake rotors and brake pads in the winter, and this can increase the braking distance.  
Perform careful braking maneuvers to “dry and remove ice” from the brakes. Do not endanger other road users while doing this.  
NOTICE  
Improper car washes can increase the risk of severe vehicle damage.  
Always follow the manufacturer's instructions.  
Do not wash the vehicle in direct sunlight.  
In cold weather, never direct a jet of water at locks, doors, or the trunk lid. Vehicle components could freeze.  
Removing stubborn dirt on matte paint  
Soak insects or bird excrement that have adhered to the surface immediately with water and spray with a special cleaner for matte paint.  
Remove tar splashes on the paint surface with commercially available tar removers. Residue must not be removed by intensive rubbing.  
Remove tree resin and rust particles with special cleaner for matte paint and a cleaning clay bar. Slide the cleaning clay bar over the affected areas without  
pressing down on it.  
Spray grease and fingerprints with matte paint finish spray and rub with a soft microfiber cloth.  
Rinse gasoline residue immediately with plenty of water.  
Automatic car washes  
If your vehicle has matte paint, never select a wash program with wax or drying aids.  
If your vehicle has matte paint, only use textile car washes, never brush car washes.  
For vehicle with decorative and protective decals, never use a wash package with hot wax.  
Choose car washes without brushes.  
Also ensure that the underside of the vehicle is washed regularly and thoroughly to remove any residue.  
Observe the information provided by the car wash operator, particularly with regard to attachments on the vehicle, e.g. spoilers  
The windows are closed and the outside mirrors are folded in.  
The vehicle must be in roll mode.  
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The electronic parking brake is switched off.  
Vehicles with steering lock: If the vehicle is mechanically towed in the car wash, the steering must not be locked Steering information.  
The windshield wiper Window wipers and the rain/light sensor Rain/light sensor are switched off.  
If applicable: the roof antenna has been removed.  
NOTICE  
Car washes which mechanically scan contours may damage the vehicle, e.g. spoiler.  
Pressure washers  
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Fig. 211 Warning sign: Do not use pressure washers in the marked area.  
Never use rotating nozzles. Observe the manufacturer's instructions.  
Only use water up to maximum +140 °F (+60 °C).  
Move the water jet evenly with a distance of at least 20 inches (50 cm) between the spray nozzle and all parts of the vehicle.  
Do not direct the water at the same spot for a long period of time.  
If possible, do not direct the water straight at sensitive vehicle components, e.g. rubber seals, side windows, glossy trims, tires, sensors, camera lenses,  
decorative and protective decals.  
Never clean icy or snow-covered door windows with a pressure washer.  
Hand washing  
Individual contaminations on the paint can be removed with a cleaning clay bar.  
1. Clean dust and large dirt deposits from the vehicle with plenty of water.  
2. If your vehicle has matte paint, remove insects, grease spots and fingerprints with a special cleaner for matte paint. Apply the product using a microfiber cloth  
with gentle pressure.  
3. Clean the vehicle with a soft sponge, a washing glove, or a washing brush with light pressure. Start at the roof, and continue to work from the top down. Only  
use a cleansing shampoo on stubborn dirt.  
If your vehicle has matte paint, clean from top to bottom with a neutral cleansing shampoo and a microfiber cloth. Wash the microfiber cloth thoroughly at  
frequent intervals.  
4. Clean the wheels and side members with a clean sponge.  
5. Rinse with plenty of water.  
6. Let the vehicle air dry. Remove water residue with a leather cloth.  
NOTICE  
Washing the vehicle incorrectly can destroy the matte paint finish.  
Never use washing programs with wax treatment.  
Generally, only cleaning agents free of solids and abrasives, such as cleansing shampoos or insect removers, can be used for cleaning purposes.  
Do not use insect sponges, rough kitchen sponges or similar. The surface may be damaged.  
NOTICE  
The plenum chamber drain can be blocked by leaves and dirt. Water that cannot drain may leak into the interior. Water introduced manually into the plenum  
chamber, for example with a pressure washer, can cause considerable vehicle damage.  
Remove leaves or other loose objects with a vacuum or by hand.  
Have the area under the perforated cover cleaned by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Only wash the vehicle in facilities specifically designed for that purpose. This will reduce the risk of water contaminated with oil from entering the sewer system.  
Exterior care and cleaning  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Vehicle care information.  
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