Windows -> Troubleshooting for Your Volkswagen Atlas SUV First Generation (2018-2023)

When all of the windows and the power sunroof are closed, the turn signals will blink once as a confirmation.  
2. To stop the function, remove your finger from the sensor or switch.  
You can select the convenience opening settings in the Vehicle settings menu in the Infotainment system.  
WARNING  
Careless or unintended use of the power windows can cause serious injuries.  
Do not open or close the power windows if anyone is in the way.  
Never leave children or people requiring assistance unattended in the vehicle when the vehicle is locked. The windows cannot open in an emergency  
situation.  
Always take all vehicle keys with you when leaving the vehicle. The windows can still be opened or closed using the switches in the doors for a brief  
period after the ignition has been switched off, as long as the driver’s or front passenger door is not opened.  
When driving with children seated on the rear bench seat, always disable the rear power windows so that the windows cannot be opened or closed.  
NOTICE  
If the windows are open, rain could enter the vehicle and soak the interior, causing vehicle damage.  
If the power windows are malfunctioning, the one-touch opening and closing function and the pinch protection may not function correctly. Contact a suitably  
qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Convenience opening and closing only functions if the one-touch opening and closing function is activated for all the power windows.  
Power window pinch protection  
The power window pinch protection can reduce the risk of being pinched and injured when the windows are closing.  
If the window cannot close due to resistance or an obstacle, then the window will reopen immediately  
1. Check why the window did not close.  
.
2. Try again to close the window.  
If the window will not close again, then the pinch protection will be disabled for several seconds.  
If the window still cannot close, then the window will stop at the place where it meets resistance. If you press the switch again within several seconds, the window  
will close without pinch protection  
.
Closing windows without pinch protection  
1. Try to close the windows again within a few seconds by holding the switch. This will disable the pinch protection.  
If the closing process takes longer than several seconds, then pinch protection will be enabled again. If there is resistance to the window moving or an obstacle  
is blocking the window, then the window will reopen automatically.  
2. If the window still cannot close, then contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility.  
WARNING  
Closing the window when pinch protection is disabled can result in serious injuries.  
Always be careful when closing the windows.  
Never allow anyone to be in the window operating area, especially if a window is closing when pinch protection is disabled.  
The pinch protection does not prevent fingers or other parts of the body from becoming injured by being pressed against the window frame.  
Pinch protection also occurs when using the convenience closing function with the vehicle key.  
Troubleshooting  
One-touch up/down feature  
If the 12 V vehicle battery is disconnected or drained when the windows are not completely closed, then the one-touch up/down feature will not work. It must be  
reprogrammed using the following steps:  
1. Switch the ignition on.  
2. Close all windows and doors.  
94  
3. Pull the switch for the desired window and hold it in that position for several seconds.  
4. Release the switch, then pull it upward again and hold it.  
The one-touch up and down features will then be fully functional.  
The automatic power windows can be reprogrammed individually, or multiple windows can be reprogrammed at the same time.  
Controls are responding differently than expected  
Moisture, dirt and grease may limit the functioning of the controls.  
1. Always keep the control panels clean and dry.  
Sunroof  
Opening and closing the tilting and sliding panoramic sunroof  
The term “sunroof” is used as a synonym for the panoramic sliding/tilting sunroof.  
Fig. 71 In the headliner: sunroof button.  
Close the power sunroof when tilted.  
Tilt the power sunroof.  
Open the power sunroof or stop the automatic process.  
Close the power sunroof or stop the automatic process.  
The sunroof is a roof opening system consisting of two glass pieces. The rear glass piece is fixed and cannot be opened.  
The sunshade automatically opens automatically with the sunroof when it is in front of the sunroof. The sunshade can be completely closed only if the sunroof is  
closed.  
The  
button has two levels.  
First level: tilt, open, or close the sunroof completely or partially.  
Second level: automatically open or close the sunroof completely.  
You can stop the automatic process by pressing the button again.  
Tilting the power sunroof  
Manual process: Press the fig. 71  
button to the first level.  
Automatic process: Press the fig. 71  
button to the second level.  
Closing the power sunroof when tilted  
Manual process: Press the fig. 71  
button to the first level.  
Automatic process: Press the fig. 71  
button to the second level.  
Opening the power sunroof  
Manual process: Press the fig. 71  
button to the first level.  
Automatic process to comfort position: Press the fig. 71  
button to the second level.  
95