Get Practical equipment -> Charging Options for Mobile Devices Guide for Volkswagen Atlas SUV Second Generation (2024-2025)

connecting it to the socket and then plug it back in again. This prevents electronic devices from inadvertently being switched

back on.

DANGER

Contact with high voltage in the electrical system, e.g. sockets, may cause electric shocks, serious burns, and fatal

injuries.

Do not spill any liquids on the socket.

Do not insert any adapters or extension cables into the 115-volt socket with earthing contact.

Do not insert any conductive items (e.g. a screwdriver) into the contacts of the 115-volt socket with earthing

contact.

NOTICE

The sockets on the vehicle can be damaged by improper operation. This may result in damage to the electronics and the

vehicle.

Only connect devices to the socket if the voltage of these devices matches the socket voltage.

Do not suspend excessively heavy devices or connectors (e.g. power supply units) directly from the socket.

If electrical equipment with a high starting current is prevented from being switched on, the integrated overcurrent

shutdown may be the cause. In this case, disconnect the power supply unit from the electrical device and reconnect it after

about 10 seconds.

With some devices, the functionality of the 115-volt socket may be impaired due to the relatively low power (wattage).

Charging Options for Mobile Devices

Please read the introductory information and heed the Warnings and Notice ⇒

and Introduction.

You can charge mobile devices in the

vehicle either wirelessly or by using the

built-in USB-C connectors.

Charging with USB-C Connectors

The vehicle may contain the following USB-C ports:

Symbol for a USB port for data transmission and charging.

Available Charging Power

Symbol for a USB port for charging only.

Voltages up to 20 V are provided via the USB port, which enables up to 45 W charging power.

Depending on the vehicle equipment, the following charging proﬁles may be supported by the USB ports:

Legacy charging (2.5 W).

BC1.2 (7.5 W).

USB-C charging (15 W).

USB power delivery (up to 45 W).

The actual charging power of the connected device depends on the following aspects:

Supported charging proﬁles.

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Device charge level.

Device temperature.

Charging cable used.

For double USB ports, the charging power can be split between both ports.

Wireless charging function

Fig. 127 In the center console: liner pad for wireless charging function (general example).

The wireless charging function depends on the vehicle equipment and is not available in all countries.

Wireless charging enables wireless energy transfer through electromagnetic induction over a short distance for cell phones

that are Qi-certiﬁed.

The liner pad with a rear shelf for the wireless charging function is located in the area of the center console and is designed fo

only one Qi-certiﬁed cell phone at a time ﬁg. 127.

On some vehicles, the liner pad has a telephone symbol indicating the center position ﬁg. 127.

The charging capacity is 15 W.

If the vehicle interior is cooled by the air conditioner, cool air is directed into the storage compartment, depending on the

vehicle equipment.

Qi Standard

The Qi standard enables wireless charging of suitable Qi-certiﬁed cell phones. To ﬁnd out whether a cell phone supports the Q

standard, see the cell phone operating instructions. An overview of Qi-certiﬁed cell phones can be viewed under the following

external link of the Wireless Power Consortium, Inc:

Volkswagen AG assumes no liability for the completeness and accuracy of this list. The manufacturer of the cell phone may

provide additional information regarding compatibility.

Cell phones that are not Qi-certiﬁed may be subject to limitations with regard to wireless charging.

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The Qi symbol

is displayed in the Infotainment system to indicate the status of wireless charging.

Wireless Cell Phone Charging

Requirements

The optimum operating temperature in the vehicle for wireless charging is between -40 °C and +35 °C.

A suitable cell phone that is no larger than the designated rear shelf and is Qi-certiﬁed.

1. Remove any foreign objects from the storage compartment prior to charging ⇒

2. Remove the protective case of the cell phone and any other foreign objects (if present), then place the cell phone ﬂat

against the rear shelf with the display facing upward.

The charging process starts automatically.

3. Refer to the operating instructions for the cell phone.

The Infotainment system informs you when the charging process is starting and, if applicable, if there are any foreign objects

with metal components in the storage compartment.

Depending on the vehicle equipment, the charging function can be deactivated manually in the Infotainment system.

If the ambient temperature in the vehicle is outside the temperature range from -40 °C to +35 °C, the charging process

may be interrupted or the charging duration extended.Wireless charging will start working normally again as soon as the

ambient temperature in the vehicle is back within the temperature range.

Meaning of the Qi symbols

The white Qi symbol indicates that the cell phone is charging.

possible.

The red Qi symbol indicates that wireless charging is not

Depending on the vehicle equipment, tap the Qi symbol for an explanation of the status and, if necessary, to switch on wireles

charging.

Storage compartment cover

The storage compartment for the wireless charging function may have a cover for the cell phone display.

The cover can prevent you from being distracted by the cell phone, e.g. by incoming notiﬁcations.

1. Place the cell phone in the storage compartment.

2. Keep the cover closed while driving so that the cell phone display is completely covered ⇒

WARNING

Notiﬁcations on the cell phone display may distract the driver. This can result in accidents and serious injury or death.

Make sure that no objects interfere with the closing function of the cover.

If the rear shelf includes a cover, always keep the cover closed while driving.

WARNING

Metal objects on the shelf can become very hot. This may cause burns or ﬁres.

Do not place metal objects or objects with metal components on the wireless charging shelf.

Remove any foreign objects immediately.

285

NOTICE

If cards or other objects with magnetic strips or with chips are placed on the rear shelf for wireless charging, the data

stored on these may be damaged.

Do not place any ID cards, debit cards or credit cards with magnetic strips or chips on the wireless charging shelf.

The cell phone can become hot during cordless charging. Keep the vents clean as they improve the air supply around the

cell phone fig. 127.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

and Introduction.

Cell phone is not Charging

A message regarding a foreign object in the storage compartment may be displayed in the Infotainment system.

If the cell phone is in an unfavorable position on the liner mat, this can impair the charging function. This can be caused by

changes in position – even small shifts that may occur as a result of vibrations, for example.

The position of the cell phone must be corrected in order to restore correct charging function.

1. Align the cell phone centrally on the charging surface.

The charging function can also be impaired by metallic parts – in particular, magnetic parts of a cell phone or its protective

case.

1. Rotate the mobile phone approx. 180° with the display still facing upward on the charging surface.

If cards or other objects with magnetic strips or with chips are placed on the liner pad for wireless charging, the data saved on

these may be damaged.

Depending on the model, an error message with the red Qi symbol can be displayed in the Infotainment system. In these

conditions, it is not possible to use the cordless charging function.

1. Remove IDs, bank cards and credit cards with magnetic strips or with a chip from the liner pad. The error message is

automatically closed.

You can then charge the cell phone again with the wireless charging function.

If the cell phone on the liner pad becomes too hot, it may switch off for safety reasons. In these conditions, it is not possible

to use the cordless charging function.

1. Take the cell phone off the liner pad and allow it to cool in another storage compartment. You can then charge it again wit

the wireless charging function.

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Practical equipment -> Charging Options for Mobile Devices for Your Volkswagen Atlas SUV Second Generation (2024-2025)

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