Heating and Air conditioning for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

Introduction  
The following systems may be installed in the vehicle:  
The heating and fresh air systemwarms up and supplies fresh air to the vehicle interior. The heating and fresh air  
system does not cool down the vehicle interior.  
The manual air conditioning systemheats, cools and dehumidifies the air.  
The Climatronic is an automatic air conditioning system that heats, cools and dehumidifies the air. Automatic mode  
enables the Climatronic to control the air temperature, air distribution and air volume automatically.  
The air conditioning system will work most effectively if the vehicle interior is kept closed. Opening the windows and  
glass roof to allow air to enter the vehicle may accelerate cooling if high temperatures have developed in the vehicle  
interior.  
Display of active functions  
Illuminated symbols on the buttons indicate that the function is switched on.  
Colour-coded function buttons display an activated function in the climate settings on the Infotainment system.  
Operating the air conditioning system with voice commands  
You can use voice control to operate some air conditioning system functions, depending on the vehicle equipment.  
WARNING  
Poor visibility through the door windows, windscreen and rear window increases the risk of collisions and accidents  
which can cause serious injuries.  
Keep all door windows, the windscreen and the rear window free from ice, snow and condensation to maintain  
perfect visibility.  
Adjust the heating, air conditioning and rear window heating to prevent the windows from misting up.  
Only set off once all windows are clear.  
Use air recirculation mode for a short period only. Condensation could otherwise form on the windows very  
quickly so that visibility is greatly reduced.  
Switch off the air recirculation mode when it is no longer required.  
NOTICE  
Heat-sensitive food, medicine and other items could be either damaged or rendered useless.  
Never leave food, medicines or other temperature-sensitive objects in front of the vents.  
NOTICE  
If the air conditioning system is not working, switch the air conditioning system off immediately and have it  
checked by a qualified workshop. This can help to prevent secondary damage.  
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Overview of functions  
Some functions of the air conditioning system and menu tabs in the Infotainment system depend on the vehicle  
equipment.  
In the top centre console  
Open the air conditioning settings in the Infotainment system.  
In the Infotainment system: Top edge of the screen  
Switch the air conditioning system on and off.  
In the Infotainment system: Bottom edge of the screen  
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Select temperature. Depending on the equipment level, you can set the temperature directly in the  
Infotainment system or use the touch sliders beneath the Infotainment system.  
The selected temperatures are displayed at the bottom of the screen in the Infotainment system.  
Adopt temperature settings of driver side for all seats.  
Switch the seat heating on and off (→ Seat heating).  
Open the roof ventilator settings (→ Roof ventilator).  
In the Infotainment system: Classic Climate menu tab  
The set air temperature is kept constant. The volume of air and air distribution are controlled automatically.  
The blower speed in automatic mode can be controlled via the climate profiles. Automatic mode switches itself  
off when the blower speed is adjusted manually.  
Adjust the blower speed.  
Switch air recirculation mode on and off (→ Air recirculation mode).  
The air is cooled and dehumidified in cooling mode.  
Direct air towards upper body.  
Direct air into the footwell.  
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Direct air to the upper body and footwell.  
Direct air onto the windscreen.  
Direct air onto the windscreen and into the footwell.  
In the Infotainment system: Smart Climate menu tab  
Automatic mode is also switched on if aSmart Climate is activated. TheSmart Climate function remains switched on  
for a short time. Automatic mode remains switched on after this time elapses.  
Clear ice and condensation from the windscreen.  
Direct warm air into the footwell.  
Direct warm air onto the steering wheel.  
Direct cool air into the footwell.  
Direct fresh air from the outside into the vehicle interior.  
In the Infotainment system: Air Care menu tab  
The enhanced air filter in theAir Care Climatronic can reduce the amount of pollutants and also allergens that  
enter the vehicle interior (→ Air recirculation mode).  
In the Infotainment system: Settings  
Air conditioning settings  
Supplementary heater (→ Auxiliary heater and auxiliary ventilation).  
Switches automatic windscreen heating on (→ Windscreen heating).  
Settings on vehicle start  
Tap the respective function button to switch on the seat heating automatically when starting the engine,  
depending on the outside temperature.  
In the Infotainment system: Auxiliary heating menu  
Open the Auxiliary heater menu in the Infotainment system .  
Touch panel next to the multifunction steering wheel  
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Switch rear window heating on and off with running engine.  
The rear window heating switches off automatically after 10 minutes at the latest.  
The defrost function of Climatronic clears the windscreen of ice and condensation.  
The air is dehumidified and the blower is set to a high speed.  
Switch windscreen heating on and off with running engine (→ Windscreen heating).  
NOTICE  
To prevent damage to the rear window heating system, do not put stickers over the heating elements on the inside  
of the window.  
Air recirculation mode  
When air recirculation mode is switched on, no fresh air enters the vehicle interior.  
Switching manual air recirculation mode on and off  
1. Touch  
2. Touch  
in the upper centre console.  
in the Infotainment system.  
– Climatronic with enhanced air filter  
The enhanced air filter in theAir Care Climatronic can reduce the amount of pollutants and allergens that enter the  
vehicle interior.  
When Air Care is switched on, the air conditioning system's air recirculation mode is maximised as far as is permitted  
by the risk of window fogging depending on the interior humidity and outside temperature. The air recirculation  
mode is automatically regulated and features continuous adjustment in order to prevent fatigue of the vehicle  
occupants.  
1. Touch  
in the upper centre console.  
2. Switch the Air Care function on or off via  
Active.  
When does air recirculation mode switch off?  
Air recirculation mode is deactivated in the following situations→  
:
When the defrost function is switched on.  
If the sensor detects that the vehicle's windows might mist up.  
If the glass roof is opened when the vehicle is travelling at high speeds.  
WARNING  
Stale air can quickly make the driver tired and negatively affect their concentration which may cause collisions,  
accidents and serious injuries.  
Never use the air recirculation mode for an extended period as no fresh air will enter the vehicle interior.  
Use air recirculation mode for a short period only. Condensation could otherwise form on the windows very  
quickly so that visibility is greatly reduced.  
Switch off the air recirculation mode when it is no longer required.  
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NOTICE  
In vehicles with an air conditioning system, do not smoke when the air recirculation mode is switched on. Smoke  
can leave a residue on the cooling system evaporator and on the enhanced air filter, producing a lasting unpleasant  
odour.  
when reversing the vehicle or when the wash and wipe system is being used, the air recirculation mode will  
switch on to prevent odours from entering the vehicle interior.  
If the outside temperature is very high, the manual air recirculation mode can be activated for a short time to  
help cool the vehicle interior more quickly.  
Seat heating  
When the engine is running, the front seats can be electrically heated in three settings.  
Heating levels of the seat heating  
The seat heating operating conditions are shown in colour in the Infotainment system:  
At the highest temperature setting, all three displays under or on the Infotainment system are coloured red.  
Operating the seat heating manually  
1. Tap  
in the upper centre console.  
2. Touch or at the bottom of the screen to switch on the seat heating at the highest temperature setting.  
3. Touch or repeatedly to adjust the temperature setting.  
4. To switch off the seat heating, touch or repeatedly until the symbol is coloured grey.  
OR: To switch the seat heating on or off, touch the touch sliders under the Infotainment system on the driver or  
front passenger side with two fingers (depending on equipment).  
The seat heating switches on and off automatically  
If you start the engine again within approximately 10 minutes, the most recent driver seat temperature setting is  
activated automatically. The most recent temperature setting is also switched on automatically for the passenger  
seat when it is occupied.  
The seat heating on the front passenger seat switches itself off automatically if the front passenger leaves the seat  
while the seat heating is switched on and the engine is running. The display in the Infotainment system is greyed out  
after approximately 2 seconds. The seat heating on the front passenger seat switches itself on again automatically if  
the front passenger sits down again while the engine is still running.  
If the seat heating switches itself off automatically, you can switch it on again manually as required, even if the front  
passenger seat is empty.  
When should the seat heating not be switched on?  
Do not switch on the seat heating if one of the following conditions applies:  
A person with reduced sensitivity to pain or temperature is sitting on the seat→  
The seat is not occupied.  
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The seat is fitted with a protective cover.  
A child seat is installed on the seat.  
The seat cushion is damp or wet.  
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The temperature in the vehicle interior or the outside temperature is above +25°C(77°F).  
WARNING  
Anyone experiencing reduced sensitivity to pain or temperature due to medication, paralysis or chronic illness(e.g.  
diabetes) could sustain burns on the back, buttocks and legs when using the seat heating. These burns may take a  
long time to heal or may never heal fully. Please consult a doctor to determine your own level of health.  
Anyone experiencing reduced sensitivity to pain or temperature should never use the seat heating.  
WARNING  
Wet seat covers can cause a malfunctions in the seat heating and increase the risk of burns.  
Ensure that the seat cushion is dry before using the seat heating.  
Do not sit on the seat in damp or wet clothing.  
Do not place any damp or wet objects or items of clothing on the seat.  
Do not spill any liquids on the seat.  
NOTICE  
To avoid damaging the heating elements, do not kneel on the seats and do not apply sharp pressure at a single  
point to the seat cushion and backrest.  
Liquids, sharp objects and insulating materials, such as a protective cover or child seat, may damage the seat  
heating.  
If the system starts to produce an odour, switch off the seat heating immediately and have it checked by a  
qualified workshop.  
If the original seat covers are replaced with another material, the seat heating can overheat or the seat heating  
function may be restricted.  
To save fuel, switch off the seat heating as soon as  
possible.  
Windscreen heating  
The windscreen heating will only work when the engine is running.  
Switch the windscreen heating on and off.  
Touch  
on the control panel next to the multifunction steering wheel.  
The windscreen heating switches off depending on the outside temperature, but after approximately 8 minutes at the  
latest.  
Automatic windscreen heating  
The windscreen heating is switched on automatically if there is a risk of condensation forming on a window.  
1. Touch  
in the upper centre console.  
2. Switch the automatic windscreen heating on or off with  
Automatic windscreen heating.  
Automatic windscreen heating is also active when the air conditioning system is switched off.  
Windscreen heating using the defrost function  
The windscreen heating will be switched on when the defrost function is switched on and a sensor detects that  
condensation may form on the windscreen.  
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When does the windscreen heating switch off?  
The windscreen heating switches itself off if one of the following conditions is met:  
The power consumption is too high.  
There is a fault in the air conditioning system.  
The specified time has elapsed.  
Roof ventilator  
The roof ventilator directs air from the front area to the rear of the vehicle interior. The roof ventilator does not have  
a separate fresh air intake.  
Opening the roof ventilator settings  
1. Touch  
2. Touch  
in the upper centre console.  
to open the menu for the rear seats.  
Switching the roof ventilator on and off  
Touch  
to switch the roof ventilator on and off.  
Air is directed permanently into the rear area of the vehicle interior when the roof ventilator is switched on, even  
when the blower is set to minimum power.  
Roof ventilator automatic mode  
The blower speed is controlled automatically. Automatic mode switches off when the blower speed is adjusted  
manually. The blower speed in automatic mode can be controlled via the climate profiles.  
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Troubleshooting  
Cooling mode  
cannot be switched on or its function is restricted  
Cooling mode  
only works when the engine is running and at ambient temperatures above +3°C(+38°F).  
is switched off when the engine is very hot.  
Cooling mode  
Switch on the blower.  
Check the fuse of the air conditioning system .  
Replace the enhanced air filter .  
If the fault persists, seek expert assistance.  
The heating and fresh air system cannot be switched on or its function is restricted  
The heating and defrost function are more effective when the engine is warm.  
If the fault persists, seek expert assistance.  
Condensation on the windows  
Condensation forms on the windows if they are colder than the ambient temperature and the air is very humid. Cold  
air can absorb less moisture than warm air, which is why condensation frequently forms on windows in cold weather.  
Keep the air intake in front of the windscreen free of ice, snow and leaves in order to improve heating and cooling  
performance (→ Vehicle care).  
Do not cover the air vents in the rear of the luggage compartment to allow air to flow through the vehicle from the  
front to the rear.  
Switch on the defrost function .  
The wrong unit of temperature has been set  
Change the unit of temperature for all temperature displays in the vehicle using the Infotainment system  
(→ Vehicle settings menu).  
Water or water vapour under the vehicle  
If the humidity and temperature outside the vehicle are high, condensation can drip off the evaporator in the cooling  
system and form a pool underneath the vehicle. This is normal and does not indicate a leak.  
If the outside humidity is high and the outside temperature low, condensation may evaporate when the auxiliary  
heater is running. If this is the case, steam may appear underneath the vehicle. The vehicle is not damaged.  
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