Get Personalisation Guide for Volkswagen Caddy SUV Fifth Generation (2020-2025)

Personalisation

The personalisation function allows personalised vehicle settings, such as air conditioning system, instrument cluster

or lighting settings, to be saved in a We Connect user account. User identification takes place when logging on to

your We Connect user account in the Infotainment system-.

Changes to the settings are assigned to the user account active in the vehicle and are automatically saved online in

the We Connect user account via an existing Internet connection.

Welcome and user account selection

After switching on the ignition, the name of the identified user appears in the Infotainment system. If automatic key

assignment is activated, the user is identified via the vehicle key. If automatic key assignment is not active, the last

user logged in to the vehicle is always displayed.

If you are not the identified user, you have the following options:

—Select your own user account from the user list if you were already logged in to the vehicle.

—Log in to your We Connect user account with your access data thereby adding your user account to the user list.

—Create a new user account directly from the vehicle if you are not yet registered with We Connect.

If you do not wish to log in to We Connect or register, a guest user account is available in the Infotainment system.

The current vehicle settings are retained when switching to the guest user account.

After you have logged in, the vehicle settings saved online are loaded and activated in the vehicle. When you log in to

a vehicle with your user account for the first time, the factory settings are applied.

If the car has seats with memory function, you can manually cancel transfer of the corresponding setting in

the Infotainment system display.

User management and settings

When the ignition is switched on, you can use the user management menu in the Infotainment system for user

management and to select the settings. New users can log in or register here and you can remove saved user

accounts from the Infotainment system’s memory (→ Manage users).

Opening the user administration menu:

—Touch Users in the main menu.

Opening the settings menu:

—Touch Settings in the user management menu.

Changing the user account

You can select the user account via the user administration menu. Here you can activate another available user

account in the vehicle, log in to an existing We Connect user account, or register with We Connect using a new user

account.

Automatically assigning vehicle keys to user accounts

If you have selected automatic key assignment, the following vehicle key is assigned to the user account upon

changing the user account:

—Vehicles without Keyless Access: vehicle key used to unlock the vehicle.

—Vehicles with Keyless Access: vehicle key that is identified first by the personalisation function when the driver

door is opened.

If automatic key assignment is deactivated, the key assignment is also deleted. When the Infotainment system is

switched on, the last active user in the vehicle is always displayed.

Synchronising vehicle settings

Vehicle settings changed in the vehicle are automatically assigned to the active user account and stored online at the

same time. The vehicle settings are also automatically synchronised with the data stored online in the following

situations when an Internet connection has been established:

—When the ignition and Infotainment system are switched on(synchronises all user accounts stored in the vehicle

that have been used recently).

—When switching to another user account(synchronises the newly activated user account and the user account that

has now been deactivated).

—At the end of the journey and when the ignition is switched off(synchronises the last active user account).

You can also start the synchronisation manually in the user administration menu at any time, e.g. if automatic

synchronisation fails when logging in. Synchronisation cannot take place automatically if the online status of the

vehicle is impaired, e.g. in underground garages, or if you have activated the maximum privacy settings mode.

If an inactive user account is active in another vehicle and settings are synchronised from there, these

settings are also transferred to your vehicle and assigned to the corresponding user account.

Personalised vehicle settings

The vehicle functions that can be configured depend on the equipment level. Some personalisable functions are not

stored online, but are only assigned to the user account locally in the vehicle. The following functions can be

personalised:

—Opening and closing(single door unlocking, convenience opening, window.).

—Wiper settings.

—Seat settings.

—Light and vision (daytime running lights, dipped beam switch-on times, convenience turn signal).

—Air conditioning system settings.

—Multifunction display and instrument cluster(selection of displays).

—Infotainment system (radio settings, navigation, voice control).

Exit Vehicle menu

You can use the Exit Vehicle menu to adjust some function settings before leaving the vehicle. The Exit Vehicle

menu appears on the Infotainment system when you turn off the ignition.

The options shown depend on the equipment and may only be available under certain conditions. The adjustable

functions might include:

—Auxiliary heater and ventilation.

— Interior monitoring.

—Vehicle status display.

Hiding the menu

The Exit Vehicle menu is hidden automatically when you leave the vehicle. There may be a short pause before the

exit menu is hidden, depending on the equipment.

—Touch to hide the Exit Vehicle menu manually.

Personalisation for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

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