Vehicle battery -> Troubleshooting for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

switched on. They will go out if you drive a short distance at a speed of 15 – 20 km/h (10 – 12 mph). If the indicator  
lamps remain lit up, the vehicle should be checked by a qualified workshop.  
If the 12-volt vehicle battery was disconnected for an extended period, the system may not able to calculate or  
correctly display the time when the next service is due (→ Instrument cluster). Observe the maximum permissible  
service intervals .  
Automatic switch-off for electrical consumers  
An intelligent vehicle electrical system management function automatically implements a range of measures to  
prevent the 12-volt battery from discharging under high loads:  
The performance of large electrical consumers may be reduced or they may be switched off completely.  
The vehicle electrical system cannot always prevent the 12-volt vehicle battery from discharging. For example, if the  
ignition is switched on for an extended period when the vehicle’s drive system is deactivated, or if the side or parking  
lights are on when the vehicle is parked for an extended period.  
What causes the 12-volt vehicle battery to discharge?  
The 12-volt vehicle battery will discharge if you use electrical consumers when the engine is switched off.  
WARNING  
Incorrectly securing the battery and using incorrect 12-volt vehicle batteries can cause short circuits, fire and  
serious injuries.  
Always use maintenance-free and leak-proof 12-volt vehicle batteries that have the same properties,  
specifications and dimensions as the factory-fitted 12-volt vehicle battery.  
In vehicles with the 12-volt vehicle battery in the luggage compartment or vehicle interior, ensure that the  
breather hose is connected properly to the 12-volt vehicle battery. Make sure that there is no open ventilation  
opening in the area of the positive terminal. If an open ventilation opening is located in this area, it must be  
blocked with a sealing plug. The breather hose must be connected to the open ventilation opening in the area of  
the negative battery terminal.  
NOTICE  
Never connect or disconnect 12-volt vehicle batteries when the electric drive is activated. Never use a 12-volt  
vehicle battery that does not correspond with the vehicle's specifications. This can damage the electrical system  
or electronic components, which can cause electrical faults.  
Never connect equipment that provides electric power, such as solar panels or a battery charger, to the 12-volt  
sockets or to the cigarette lighter to charge the 12-volt vehicle battery. This can damage the vehicle electrical  
system.  
Dispose of the 12-volt vehicle battery in accordance with the regulations. 12-volt vehicle batteries may  
contain toxic substances such as sulphuric acid and lead.  
Electrolyte can pollute the environment. Clean up any service fluid leakages and dispose of them  
properly.  
Troubleshooting  
12-volt vehicle battery  
The indicator lamp lights up red. The following text messages can be displayed:  
12V battery is not charging. Safely stop the vehicle!or  
Fault: 12V battery is not charging. Safely stop the vehicle!or  
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Fault: 12V onboard supply. Safely stop the vehicle! Consult owner's manual.  
Do not drive on! Stop the vehicle as soon as possible and when safe to do so.  
The 12-volt vehicle battery will not be charged while the vehicle is in motion.  
Switch off any electrical consumers that are not required.  
Inform a qualified workshop.  
Have the electrical system checked.  
There is a fault in the 12-volt vehicle electrical system.  
Inform a qualified workshop.  
Have the electrical system checked.  
The start/stop system cannot start the engine  
12-volt vehicle battery  
The indicator lamp lights up yellow. The following text message is displayed:  
Fault: 12 V battery. Unable to restart. Workshop!  
Fault in the connection between the vehicle electrical system and the 12-volt vehicle battery.  
If the engine is switched off in this situation, it cannot be switched back on again. Start the vehicle using jump leads  
if necessary or seek expert assistance.  
Go to qualified workshop.  
Have the electrical system checked.  
12-volt vehicle battery  
The indicator lamp lights up yellow. The following text message may be displayed:  
Fault: 12 V battery diagnosis. Please visit workshop.  
Fault in the system for monitoring the 12-volt vehicle battery.  
Go to qualified workshop.  
Have the electrical system checked.  
Or  
Fault: 12V onboard supply. Please visit workshop..  
There is a fault in the 12-volt vehicle electrical system.  
Go to qualified workshop.  
Have the electrical system checked.  
12-volt vehicle battery  
The indicator lamp lights up yellow. The following text message is displayed:  
Please replace the 12 V battery. Visit workshop.  
The 12-volt vehicle battery has almost reached the end of its service life.  
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Go to qualified workshop.  
Have the 12-volt vehicle battery checked and replaced if necessary (→ 12-volt vehicle battery).  
12-volt vehicle battery  
The indicator lamp lights up yellow. The following text message is displayed:  
Please have the 12V battery checked. Visit workshop.  
Fault in the connection between the vehicle electrical system and the 12-volt vehicle battery.  
Go to qualified workshop.  
Have the electrical system checked.  
12-volt vehicle battery  
The indicator lamp lights up yellow. The following text message is displayed:  
12V battery low. Charge by driving.  
12-volt vehicle battery has poor charging capacity, caused for example by low temperatures.  
Drive a short run to recharge the 12-volt vehicle battery.  
Introduction  
The tyre monitoring system warns the driver when the tyre pressures get too low.  
The following tyre monitoring systems are available for this vehicle:  
Tyre Pressure Loss Indicator  
Various parameters (for example, rolling circumference) of all four wheels are monitored when driving using ABS  
sensors (indirect measurement).  
Tyre Pressure Monitoring System  
Monitors the tyre pressure by means of pressure sensors on each tyre valve(direct measurement). Tyre valves  
made of metal.  
Reference pressure  
The reference pressure for the tyre monitoring system is the tyre pressure of cold tyres with maximum load for the  
factory-fitted tyres. The reference pressure corresponds to the information on the tyre pressure sticker (→ Tyre  
pressure).  
If the tyre pressure of all four tyres has been adjusted correctly, the Tyre Pressure Loss Indicator must be re-  
synchronised (→ Tyre Pressure Loss Indicator). The reference pressure is then adapted to the current tyre pressure.  
WARNING  
The intelligent tyre monitoring system technology cannot overcome the laws of physics, and functions only within  
the limits of the system. Incorrect handling of the wheels and tyres can lead to a sudden loss of pressure in the  
tyres, tread separation and even tyre blow-out.  
Check tyre pressures regularly and always maintain the specified tyre pressure value (→ Tyre pressure). If the tyre  
pressure is too low, it is possible that the tyre temperature will increase to such an extent that the tread peels off  
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