Maintenance -> Service for Your Volkswagen California Van Third Generation (2015-2024)

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2. Reconnect the tyre filler hose → Fig. 2  
3. 1.3 bar (19 psi / 130 kPa) and lower:  
and read the tyre pressure on the tyre pressure display→ Fig. 2  
.
Do not drive on! The tyre cannot be sealed adequately with the breakdown set.  
Seek assistance from a suitably qualified workshop→  
4. 1.4 bar (20 psi / 140 kPa) and higher:  
.
Adjust the tyre pressure back to the correct value.  
Drive carefully to the nearest suitably qualified workshop. Do not exceed a maximum speed of 80 km/h  
(50 mph).  
Have the damaged tyres replaced by a suitably qualified workshop.  
WARNING  
The tyre filler hose and the air compressor can get hot during inflation.  
Protect your hands and skin from hot components.  
Do not place the hot tyre filler hose and the hot air compressor on any flammable materials.  
Allow the device to cool down completely before stowing it.  
WARNING  
If the defective tyre cannot be sealed adequately with the breakdown set, the tyre will lose air when driving. This  
can lead to tyre failure, loss of control of the vehicle, accidents, serious injuries and death.  
If the tyre will not inflate to at least 2.0 bar(29 psi/200 kPa), the tyre is too damaged. The sealant is unable to  
seal the tyre. Do not drive on.  
Do not carry on driving if the tyre pressure is 1.3 bar(19 psi/130 kPa) or lower after driving for 10 minutes.  
Consult a suitably qualified workshop.  
NOTICE  
Switch the air compressor off after a maximum of 6 minutes to avoid overheating. Let the air compressor cool down  
for a few minutes before switching it back on.  
Service work and digital service schedule  
The vehicle data sticker attached to the inside cover of this owner’s manual ensures that the correct Volkswagen  
Genuine Parts are always installed in your vehicle. This data also determines which type of service applies to the  
vehicle.  
The vehicle data sticker confirms when the vehicle was first registered or delivered, when the delivery inspection was  
carried out, and thus the date from which the vehicle is covered by our warranty.  
The digital service schedule is not available in some markets. In this case, the Volkswagen Commercial Vehicles  
dealership provides information about the service work and documentation of this work.  
Storing the service operations performed (“digital service schedule”)  
The service records are stored in a central system by a suitably qualified workshop or your Volkswagen Commercial  
Vehicles dealership. This transparent documentation of the service history allows the service operations performed to  
be reproduced at any time. Each time you have your vehicle serviced, Volkswagen Commercial Vehicles recommends  
asking for a printed service record, which contains all service work stored in the system.  
With every service, the printout of the previous service record is replaced by a current printout.  
The digital service schedule is not available in some markets. In this case, your Volkswagen Commercial Vehicles  
dealership will inform you about the service work and documentation of this work.  
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Service work  
The following information is documented in the digital service schedule by a suitably qualified workshop or your  
Volkswagen Commercial Vehicles dealership:  
Which service was carried out and when.  
Whether any repairs are recommended, such as replacement of the brake pads in the near future.  
Whether you had any special requests before or during the maintenance work. Your service advisor will note these  
on the order.  
Which components and service fluids were changed.  
When your next service is scheduled for.  
The LongLife mobility guarantee is valid until the next inspection is due. Documentation takes place at every  
scheduled inspection.  
The type and scope of service work may differ from vehicle to vehicle. Information on specific work for your vehicle  
can be requested from a suitably qualified workshop.  
WARNING  
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result in breakdowns, accidents  
and serious injury.  
All service work should be carried out by a suitably qualified workshop.  
NOTICE  
Volkswagen Commercial Vehicles is not responsible for any vehicle damage caused by inadequate servicing work or  
delays in the supply of parts.  
Regular servicing of your vehicle not only maintains its value, it also ensures that your vehicle remains  
roadworthy and in working order. You should therefore have your vehicle serviced according to the  
Volkswagen Commercial Vehicles guidelines.  
Fixed service or flexible service  
There are two types of service event:oil change service and inspection. The service interval display in the display of  
the instrument cluster serves as a reminder of when the next service event is due.  
Your vehicle will receive eitherfixed service or flexible service during the oil change service, depending on the level of  
equipment, the engine type and the operating conditions.  
The engine codes are displayed on the type plate. They can also be queried in the service menu (→ Service interval  
display).  
How do I know which type of service my vehicle needs?  
Information on the service type that applies to the vehicle can be obtained from a correspondingly qualified  
workshop.  
Features of the flexible service  
With the flexible service, you only need to have an oil change service carried out if your vehicle requires one.  
Individual operating conditions and personal driving style are taken into account in order to determine this point in  
time. An important feature of the flexible service is the use of LongLife engine oil instead of conventional oil.  
Observe and follow the information on the motor oil specification according to the VW standard (→ Engine oil).  
If you do not wish to have the flexible service, you can opt for the fixed service instead. However, a fixed service can  
affect your service costs. Your service advisor will be pleased to advise you.  
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Service interval display  
Service dates are shown in the service interval display in the instrument cluster (→ Service interval display). This  
service interval display provides information on services that include an oil change or inspection. When an individual  
service is due, additional work that is due can also be carried out, e.g. changing brake fluid and spark plugs.  
Information on operating conditions  
The specified service intervals and scope of service apply to vehicles used undernormal operating conditions.  
If the vehicle is operated undersevere conditions, some work will have to be performed before the next service is due  
or at shorter intervals than those specified.  
Difficult operating conditions:  
Fuels containing sulphur.  
Regular short trips.  
Long periods of engine idling, e.g. taxis.  
Use of the vehicle on rough terrain.  
Use in areas with high levels of dust  
Frequent trailer towing (with some equipment levels).  
Primarily stop-and-go mode, e.g. in the city.  
Driving mainly in winter conditions  
This applies particularly to the following components(depending on the vehicle equipment):  
Active combi filter.  
Air Care active combi filter.  
Air filter.  
Toothed belt.  
Particulate filter.  
Engine oil.  
Additional equipment.  
The service advisor at a suitably qualified workshop will be pleased to advise you on whether your vehicle requires  
more frequent work due to the conditions under which it is used.  
WARNING  
Inadequate servicing, no servicing at all, or failure to adhere to service intervals may result in breakdowns, accidents  
or serious injury.  
All work should be carried out by a suitably qualified workshop.  
NOTICE  
Volkswagen Commercial Vehicles is not responsible for any vehicle damage caused by inadequate servicing work or  
delays in the supply of parts.  
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Scope of service  
The scope of service includes allinspection work and maintenance work that is necessary in order to keep your vehicle  
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or service fluids).  
You can find out the details of the work required for your vehicle from any correspondingly qualified workshop. Or  
you can enquire in the electronic repair and workshop information system erWin (→ Repairs and technical  
modifications).  
Inspection work  
The systems listed below may be checked, for example.  
Electrics  
12-volt vehicle battery: replace if necessary.  
Lighting.  
Horn.  
Headlight setting.  
Reset service interval display.  
Engine and gearbox  
Exhaust system.  
Gearbox and final drive.  
Natural gas system.  
Poly V-belt.  
Cooling system.  
Engine and components in the engine compartment.  
Engine oil level: check.  
Running gear  
Swivel joints and track rods.  
Tyres.  
Brake system.  
Brake pads and brake discs.  
Brake fluid level.  
Drive shaft boots.  
Coupling rod and stabiliser mountings.  
Breakdown set.  
Tyre pressure on all wheels.  
Power steering.  
Shock absorbers and coil springs.  
Body  
Windscreen.  
Corrosion on the body.  
Wiper blades and window washer system.  
Lubricate door arresters.  
Underbody.  
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1. Carry out road test.  
Servicing work  
In addition to the inspection work, further servicing work may need to be performed on your vehicled, epending on  
the operating conditions and vehicle equipment, e.g. engine, gearbox or service fluids,. This work is dependent either  
on time and mileage or only time or mileage.  
The service fluids or components listed below may be changed, for example.  
Final drive and differential: change oil.  
Additives: change or top up.  
Air Care enhanced air filter with activated carbon.  
Enhanced air filter with activated carbon.  
Brake fluid.  
Diesel fuel filter: change or drain.  
Natural gas fuel tank and natural gas pipes.  
Natural gas system filter.  
Gearbox: change oil and filter as required.  
Gearbox mounting.  
Battery of the seatbelt status indicator for the rear seats.  
Air filter.  
Engine: change oil and filter as required.  
Particulate filter: check.  
Toothed belt and tensioning roller: check or change.  
Spark plugs.  
It is also possible to have servicing work carried out in between the scheduled service events.  
The scope of service is subject to change for technical reasons, e.g. continuous further development of components.  
Your correspondingly qualified workshop always has the latest information about any changes.  
Notes on vehicle care  
Regular and expert care helps to preserve your vehicle→  
.
The longer that soiling is left on the surface of vehicle components and upholstery fabrics, the more difficult it can  
become to clean and treat them. Extended exposure may mean that it is no longer possible to remove soiling.  
WARNING  
Incorrect care and cleaning of vehicle parts can impair the safety features of the vehicle and cause serious injury.  
Vehicle parts must be cleaned according to the manufacturer's instructions.  
Always use approved or recommended cleaning products.  
Do not use cleaning agents that contain solvents. Solvents can cause irreparable damage to the airbag modules.  
Protect your hands and arms against parts with sharp edges, e.g. when cleaning the insides of the wheel  
housings.  
WARNING  
Dirty, misted and iced-up windows reduce visibility. This can also impair the vehicles’ safety equipment. This leads  
to a risk of accidents and serious injuries.  
You should only drive the vehicle if you have a clear view through all windows.  
Do not treat the windscreen with water-repellent window coating agents. In unfavourable conditions, they can  
cause increased dazzle.  
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