● Volkswagen Commercial Vehicles recommends the use of Volkswagen Genuine Parts and Volkswagen Genuine
Accessories, which you can purchase from your Volkswagen Commercial Vehicles dealership.
● Have repairs and modifications to your vehicle carried out only by a suitably qualified workshop. Qualified
workshops have the necessary tools, diagnostic equipment, repair information and qualified personnel.
● Never fit parts to your vehicle that differ in their design or characteristics from the factory-fitted parts.
● Use only wheel rim/tyre combinations that have been approved by Volkswagen Commercial Vehicles for your
vehicle type.
Repairs and faults in the airbag system
Repairs and modifications must always be carried out according to Volkswagen Commercial Vehicles specifications
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Modifications and repairs to the front bumper, the doors, the front seats, the headliner or the bodywork should be
carried out only by a suitably qualified workshop. System components and airbag system sensors can be located on
these vehicle components.
If you work on the airbag system or remove and install parts of the system when performing other repair work, parts
of the airbag system may be damaged. The consequence may be that, in the event of an accident, the airbag inflates
incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and that removed parts
do not cause any injuries or environmental pollution. Suitably qualified workshops are familiar with these
requirements.
Any modifications to the vehicle's suspension could prevent the airbag system from working properly during a
collision. For example, using tyre/rim combinations that have not been approved by Volkswagen Commercial
Vehicles, lowering the vehicle and making modifications to the suspension rate, including work on the springs, struts
and shock absorbers, could change the forces that are measured by the airbag sensors and sent to the electronic
control unit. Some changes to the suspension could cause the forces measured by the sensors to increase, for
example. This can lead to the airbag system being triggered in collision scenarios where it normally would not be
triggered if modifications to the suspension had not been made. Other modifications can cause the forces measured
by the sensors to decrease, therefore preventing the airbag system from being triggered when it should have been.
WARNING
Incorrect repairs and modifications can cause function problems and damage to the vehicle and impair the
effectiveness of the airbag system. This can result in accidents and serious or even fatal injuries.
● Have repairs and modifications to your vehicle carried out only by a suitably qualified workshop.
● Airbag modules cannot be repaired. They must be replaced.
● Never install recycled airbag components or components that have been taken from end-of-life vehicles in your
vehicle.
WARNING
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim combinations, can cause the
airbag system to work differently and increase the risk of serious or fatal injuries in the event of an accident.
● Never install components in the suspension system which do not have the same characteristics as the original
factory-fitted components.
● Never use wheel rim/tyre combinations that have not been approved by Volkswagen Commercial Vehicles.
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